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Paradise Towers Apartments

3049 Surfers Paradise Boulevard, Surfers Paradise, Queensland QLD 4217, Australia
Paradise Towers Apartments
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27 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Sydney, Australia
Top Contributor
89 reviews 89 reviews
37 hotel reviews
76 helpful votes 76 helpful votes
1 of 5 stars Reviewed July 14, 2013

My partner and I didn't enjoy our stay here. The self catered apartment is in an excellent position, that is the only positive I could it. We found the place dated and dirty, particularly the kitchen we definitely would cook there & found cockroaches. With so many places to stay in surfers that are affordable we would pick somewhere else... More 

Was this review helpful? Yes 4
pleasureinparadise, Manager at Paradise Towers Apartments, responded to this review

Dear Reviewer, thank you for taking the time to review though your review is scant and took 7 months to review.!. We wonder which unit you may have stayed in?. We also respectfully note that at no time did you make a complaint whilst you were our guests. Though it appears that seven months went by and your review was... More 

Harlow, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 24, 2013

Manager was very polite and gave us an apartment with lovely views however we had to disinfect our cutlery and plates etc several times as the bugs were everywhere due to the oven and insides of cupboards not being cleaned properly. There was no a/c just one fan therefore getting to sleep and getting ready to go out was a... More 

Was this review helpful? Yes 1
pleasureinparadise, Manager at Paradise Towers Apartments, responded to this review

Dear Larissa S, Thank you kindly for your review. Kindly note we don't advertise air conditioning with our budget rates. At all material times we spoke to each other on a daily basis. Had you had any concerns that would have been the time to address these matters face to face. We allowed you the use of your unit free... More 

Coolangatta, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 6, 2013

Iv stayed here a few times n found it very clean yes its old style but I didn't mind that management where lovely n cant do enough for you ment a lovely cleaner everyone is so nice. Great views at a cheap rate in The heart of surfers what more can I ask for n good for young n old... More 

Was this review helpful? Yes 1
pleasureinparadise, Manager at Paradise Towers Apartments, responded to this review

Dear Reviewer, thank you kindly for youir review. We are so pleased that you enjoyed your time with us here. We try very hard to assist everybody at all times. Your review is so appreciated very much. Your so correct we are very reasonable, and give the best we can. Kindest thanks and regards, from, Peter. More 

Perth, Australia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 12, 2012

The manager is VERY rude! He appears lovely over the phone, but beware - he will rip you off, criticise you if you bring guests back and charge you for people who come back after a big night (who have slept on the FLOOR) He also literally kicked us out of our room and we didnt have time to clean... More 

Was this review helpful? Yes 2
pleasureinparadise, Manager at Paradise Towers Apartments, responded to this review

Dear Reviewer, thank you kindly for your review received nearly three months after your overnight stay with us in July 2012. We note that your concern was that you were charged $30.00. to clean the apartment after you had , had a party there with additional guests as you admit but did not pay, but its stated 'slept on the... More 

Kerikeri, New Zealand
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 14, 2012

Peter is lovely. We arrived in the afternoon with no booking and he gave us a great rate and up on the 13th floor. The place is very dated, and the apartment we had smelt of stale smoke. the furniture is a real mish mash of different bits and pieces. The view was great, the bed comfy, and the apratments... More 

Was this review helpful? Yes
pleasureinparadise, Manager at Paradise Towers Apartments, responded to this review

Dear Guests, we sincerely thank you for your feedback and really appreciate your time and efforts too. Yes we are an iconic high-rise at Paradise Towers since 1965, and we are one of the only high rises in Surfers and or the Gold Coadt to offer budget rates for overnight stays. We agree at times some units may vary from... More 

Sanctuary Point, Australia
Contributor
19 reviews 19 reviews
9 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 31, 2012

Just got back from another memorable stay at Paradise Towers where we've stayed since the late 70s more than any other place in Surfers. Sure the rooms are somewhat dated but they're clean and comfortable and you can't beat the location for the price. Peter, the manager, is always willing to help and is very approachable and if you're arriving... More 

Was this review helpful? Yes
pleasureinparadise, Manager at Paradise Towers Apartments, responded to this review

Thank you Dear Guests for your warm and kind thoughts and feed back, yes Pradise Towers is an iconic High rise in Surfers Paradise. We aint flash,but we are kindly, family run, and warm towards all of our guests. We try our best and sometimes we may fail at times but then again our kind service and knowledge always shines... More 

Hervey Bay QLD
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 3, 2012

We stayed hear a couple of years ago and have come back twice, since then. Peter is always there with a happy smile to welcome you and give you any help you need, if hes had to pop out then he always answers his phone when you ring, the Apartments are clean and child friendly, TV's work fine, and pool... More 

Was this review helpful? Yes 2
pleasureinparadise, Manager at Paradise Towers Apartments, responded to this review

Dear Reviewer, we sincerely thank you for your review and the time and efforts that you placed in your review. We welcome all reviews and are very happy you were pleased and returned to us. We try our best with an Iconic high rise here in Surfers, we are not state of the art but again our budget rates reflect... More 

Auckland, New Zealand
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 7, 2011

Peter himself is friendly enough, but as someone else mentioned never around and when we arrived we had no idea of how to get into the towers. We read on the notice that we had to go to the 13th level and see the manager. We tried several times to get a hold of him but he didnt answer. Thankfully... More 

Was this review helpful? Yes 3
pleasureinparadise, Manager at Paradise Towers Apartments, responded to this review

Dear Justfine2503, we are saddened that your report/review is not fair, of course i am working here 7am till 7pm, seven days per week, 23years, since 1988. I find that you said you could not find me, yet you found me!! I am here on the 13th floor yes, we do have a security building its very clear to press... More 

Sydney, Australia
Senior Contributor
45 reviews 45 reviews
33 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed April 17, 2011

The positive thing about this apartment is it's location. You can walk to the beach, do some shopping at Cavill, close to bus stops, shops, restaurants and cafes. If you are on a VERY tight budget, this accommodation will do. But my husband and I felt a bit uncomfortable as it feels very very old and dirty. We opted to... More 

Was this review helpful? Yes 1
pleasureinparadise, Manager at Paradise Towers Apartments, responded to this review

Dear Valued Guests, we thank you sincerely for your review received and kindly wish to respectfully point out what amazing, and tasteful pictures that you have taken which really compliments our 46 year old iconic high rise in Surfers Paradise. The owners are so impressed that we wish to take similar pictures from the same angles that you have used... More 

QLD
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 16, 2011

A sign on the wall in the kitchen says always do things well & be happy with the result Well all the taps in the kitchen bathroom & shower leaked a sign in the bathroom says be carefull not to waste water. When you turned on the hot water in the kitchen it dribbled out of the side of the... More 

Was this review helpful? Yes 5
pleasureinparadise, Manager at Paradise Towers Apartments, responded to this review

Dear Valued Guest, we thank you for your review and take all reviews seriously. If we could kindly point out we are not a "hotel" as you have stated ,we are self catering apartments. We are budget rated and offer very friendly, family service. Your comments about "there are no staff" is hard to fathom. How could a 14 Lovell... More 

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