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Trilogy Surfers Paradise

Certificate of Excellence
4.5 of 5
Hotel website
21-31 Cypress Ave, Surfers Paradise, Queensland, Australia (Formerly Trilogy Budds Beach)
Special Price
Stay 3 nights Save 50%
Trilogy Surfers Paradise
Best prices for: 1 room 1 guest
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Certificate of Excellence
A recent review
5 of 5 stars reviewed 5 days ago
Jenae W
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68 reviews from our community

Traveler rating
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    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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1 review
5 of 5 stars Reviewed 5 days ago NEW

I have stayed here a couple times now and loved it every time! Location is perfect. Great value for money. Never too busy especially in pool and spa area. Everything is very secure and there is security guards and everything is well locked up. The staff are helpful and friendly Definitely choose this place! :)

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Trilogy B, General Manager at Trilogy Surfers Paradise, responded to this review

Thank you for your positive comments Jenae. We are glad that you have enjoyed your stays here with us at Trilogy. Regards, Wayne and Olwyn and Trilogy Team More 

1 review
5 of 5 stars Reviewed 1 week ago

The staff were friendly, knowledgeable and helpful. The room was immaculate with first class kitchen appliances. The bedrooms (2) were extremely comfortable and roomy. The location is fantastic - close to the mall, but far enough away to be quiet and peaceful. The heated pool, spa, sauna and gym were great, as was the barbecue area beside the pool. All... More 

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Trilogy B, General Manager at Trilogy Surfers Paradise, responded to this review

Thank you Mandy for your tip to guests to tell us what they want. We do try very hard to please, and we are extremely happy that you enjoyed your stay. Regards, Wayne and Olwyn and Trilogy Team More 

Senior Contributor
41 reviews 41 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Obviously a new complex, the rooms and facilities are clean, functional, quiet and pleasant. Our one bedroom apartment and large veranda was spacious and comfortable. The bed and shower were both good. Well appointed kitchen and full laundry. Bring a sharp knife if you intend the prepare food at home. Great facilities with pool, spa, gym, sauna, BBQs and games... More 

Was this review helpful? Yes 1
Trilogy B, General Manager at Trilogy Surfers Paradise, responded to this review

Thank you for your comments. They help us to provide what guests are wanting in their stay. Regarding the supply of provisions, our apartments are fully self-contained, and provide a Home-away-from-home atmosphere. We will update our kitchen knives to make sure they are sharp enough for you to cook - sorry about that frustration. Regards, Wayne and Olwyn and Trilogy... More 

Melbourne, Australia
Senior Contributor
48 reviews 48 reviews
34 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 16, 2015

Stayed in a 3 bedroom apartment, room was tidy and clean. Pros: Pool and spa were good Carparking for two cars in the one space is a great idea! Large rooms and balcony Full size laundry Cons: A little noisy at night but I guess that is because it is in the centre of GC A few dirty marks on... More 

Was this review helpful? Yes 1
Trilogy B, General Manager at Trilogy Surfers Paradise, responded to this review

Thanks for reviewing Trilogy Surfers Paradise. We have taken note of some of the negatives that you mentioned, so that we can improve. Glad you enjoyed your stay. Regards, Wayne & Olwyn and Trilogy Team More 

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 15, 2015

We stayed in a one bedroom apartment - with a balcony view of the pool and waterways. Great location - walking distance from shops and restaurants. Clean and modern style - very comfortable and classy. Good value - we booked through High Tide Holidays so if you have vouchers you can use them here.

Was this review helpful? Yes 1
Trilogy B, General Manager at Trilogy Surfers Paradise, responded to this review

Hi, We're glad you were able to use your Hightide voucher here at Trilogy. Thank you for reviewing your stay. Regards, Wayne & Olwyn and Trilogy team More 

High Wycombe
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 11, 2015

We go to surfers a lot and thought we'd give trilogy a go this time. We got the 3 bedroom and it was fantastic. Very spacious and the owner of the room picked comfortable furniture. Kitchen was great but could if done with more oven stuff and sharp knife. Everything is walking distance and only 2minutes from adrenaline park. The... More 

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Trilogy B, Manager at Trilogy Surfers Paradise, responded to this review

Hi, Thanks for your review. We're glad that we were able to fulfil your expectations. And thank you for the information about the oven and knife equipment. We are always happy to hear where we can improve. Regards, Wayne and Olwyn Money, Managers More 

Brisbane, Australia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 8, 2015

This complex was listed as 4.5 stars but was far from it. The apartments were dusty and in need of a decent vacuum. The lift stunk of chemicals and cigarettes. You have to empty your rubbish and clean dishes at the end of your stay. You had to pay for extra instant coffee if you needed it. You even had... More 

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Trilogy B, Manager at Trilogy Surfers Paradise, responded to this review

Hi Thank you for taking the time to review our property. We're glad that you found the location and apartment sizes were good. Regarding the supply of provisions, there are many fully self-contained apartment buildings on the Gold Coast. And the usual practice is to supply a starter "kit" of teas, coffees, soaps etc. Then, because the apartments are like... More 

Sydney, Australia
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 18, 2015

we booked this hotel as a mystery deal on wotif and got a 2bdr apt for approx $170 a night in dec. Parking was a bit squeezy but managed ok. Rooms were spotless and couldnt complain about anything. Location was perfect as everything was closeby. Would definitely stay here again. If i had to nitpick about anything it was that... More 

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Trilogy B, Manager at Trilogy Surfers Paradise, responded to this review

Thank you for your review. We are glad that you had a good stay, and that you found everything handy to our location. To help keep the nightly rates down, we do ask guests to leave the apartment tidy and with all rubbish removed. That is also quite standard for fully self-contained apartments. But I'm sure we can work on... More 

Edinburgh, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 3, 2015

I would like to thank the staff for a great stay at a good price We stayed here for 3 weeks in January and enjoyed our stay. Any issues I had were sorted very quickly. Please remember self contained units so you have to supply all your own cleaning/ toiletry products which is not a problem as the supermarket is... More 

Was this review helpful? Yes 1
Trilogy B, Manager at Trilogy Surfers Paradise, responded to this review

Hi, thanks for taking the time to write a review of Trilogy Surfers Paradise. We are glad that we were able to solve any problems that came up, and yes we are planning on upgrading our internet service, but we are taking the time to ensure that the one we choose is high-speed and reliable, as we are aware that's... More 

London
Reviewer
5 reviews 5 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 2, 2015

In the interest of fairness, I booked the unit at a great price so this does affect your opinions somewhat. Notwithstanding whether or not you booked at the same good price, this does not change the fact that the unit is at an excellent location close to the white sands of the gold coast and close to the action of... More 

Was this review helpful? Yes 3
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