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Trilogy Surfers Paradise

Certificate of Excellence
4.5 of 5
Hotel website
21-31 Cypress Ave, Surfers Paradise, Queensland, Australia (Formerly Trilogy Budds Beach)
Trilogy Surfers Paradise
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Certificate of Excellence
A recent review
5 of 5 stars Reviewed June 8, 2015
debbie m
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71 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Portuguese first
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English first
  • All months
    (71)
  • Mar-May only
    (23)
  • Jun-Aug only
    (8)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (22)
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1 review
5 of 5 stars Reviewed June 8, 2015

Stayed here for a long weekend in June. 1 bedroom appartment was spacious. Nice pool area. 5 minutes walk to the beach. Booked as a mystery appartment on wotif so good value. Would stay here again if I wanted to stay near Cavill avenue as far enough away to be quiet and close enough to walk there at night

Was this review helpful? Yes
Trilogy B, Manager at Trilogy Surfers Paradise, responded to this review

Thank you for sharing your information. We love our location too. Hope to see you back again. Regards, Wayne and Olwyn and the Trilogy Team More 

2 reviews
5 of 5 stars Reviewed June 7, 2015

Close to everything, beautiful apartments, friendly staff, great facilities and also received a complimentary upgrade to a deluxe apartment which was huge and very comfortable. Travelling in a group and booking a 3 bedroom apartment made it very affordable. Can't recommend this place enough.

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Trilogy B, Manager at Trilogy Surfers Paradise, responded to this review

We are glad to hear that you had a great experience here at Trilogy Surfers Paradise. Thank you for your review. Regards, Wayne and Olwyn and Trilogy Team More 

Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 24, 2015

We stayed five nights at the Trilogy in surfers paradise, the location was excellent being a short drive to theme parks, and a short walk to shopping, restaurants and other attractions. The self contained apartment was spacious and clean, it had everything we needed to get by for the week. I choose this complex in particular as i liked that... More 

Was this review helpful? Yes 1
Trilogy B, Manager at Trilogy Surfers Paradise, responded to this review

Thank you for your review. As an independent property, we are able to provide personal service. We are glad you enjoyed your stay. Regards, Wayne, Olwyn and Trilogy Team More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 17, 2015

I have stayed here a couple times now and loved it every time! Location is perfect. Great value for money. Never too busy especially in pool and spa area. Everything is very secure and there is security guards and everything is well locked up. The staff are helpful and friendly Definitely choose this place! :)

Was this review helpful? Yes 1
Trilogy B, General Manager at Trilogy Surfers Paradise, responded to this review

Thank you for your positive comments Jenae. We are glad that you have enjoyed your stays here with us at Trilogy. Regards, Wayne and Olwyn and Trilogy Team More 

1 review
5 of 5 stars Reviewed May 9, 2015

The staff were friendly, knowledgeable and helpful. The room was immaculate with first class kitchen appliances. The bedrooms (2) were extremely comfortable and roomy. The location is fantastic - close to the mall, but far enough away to be quiet and peaceful. The heated pool, spa, sauna and gym were great, as was the barbecue area beside the pool. All... More 

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Trilogy B, General Manager at Trilogy Surfers Paradise, responded to this review

Thank you Mandy for your tip to guests to tell us what they want. We do try very hard to please, and we are extremely happy that you enjoyed your stay. Regards, Wayne and Olwyn and Trilogy Team More 

Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed April 23, 2015

Obviously a new complex, the rooms and facilities are clean, functional, quiet and pleasant. Our one bedroom apartment and large veranda was spacious and comfortable. The bed and shower were both good. Well appointed kitchen and full laundry. Bring a sharp knife if you intend the prepare food at home. Great facilities with pool, spa, gym, sauna, BBQs and games... More 

Was this review helpful? Yes 1
Trilogy B, General Manager at Trilogy Surfers Paradise, responded to this review

Thank you for your comments. They help us to provide what guests are wanting in their stay. Regarding the supply of provisions, our apartments are fully self-contained, and provide a Home-away-from-home atmosphere. We will update our kitchen knives to make sure they are sharp enough for you to cook - sorry about that frustration. Regards, Wayne and Olwyn and Trilogy... More 

Melbourne, Australia
Level Contributor
48 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed March 16, 2015

Stayed in a 3 bedroom apartment, room was tidy and clean. Pros: Pool and spa were good Carparking for two cars in the one space is a great idea! Large rooms and balcony Full size laundry Cons: A little noisy at night but I guess that is because it is in the centre of GC A few dirty marks on... More 

Was this review helpful? Yes 1
Trilogy B, General Manager at Trilogy Surfers Paradise, responded to this review

Thanks for reviewing Trilogy Surfers Paradise. We have taken note of some of the negatives that you mentioned, so that we can improve. Glad you enjoyed your stay. Regards, Wayne & Olwyn and Trilogy Team More 

Melbourne, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed March 15, 2015

We stayed in a one bedroom apartment - with a balcony view of the pool and waterways. Great location - walking distance from shops and restaurants. Clean and modern style - very comfortable and classy. Good value - we booked through High Tide Holidays so if you have vouchers you can use them here.

Was this review helpful? Yes 1
Trilogy B, General Manager at Trilogy Surfers Paradise, responded to this review

Hi, We're glad you were able to use your Hightide voucher here at Trilogy. Thank you for reviewing your stay. Regards, Wayne & Olwyn and Trilogy team More 

High Wycombe
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 11, 2015

We go to surfers a lot and thought we'd give trilogy a go this time. We got the 3 bedroom and it was fantastic. Very spacious and the owner of the room picked comfortable furniture. Kitchen was great but could if done with more oven stuff and sharp knife. Everything is walking distance and only 2minutes from adrenaline park. The... More 

Was this review helpful? Yes
Trilogy B, Manager at Trilogy Surfers Paradise, responded to this review

Hi, Thanks for your review. We're glad that we were able to fulfil your expectations. And thank you for the information about the oven and knife equipment. We are always happy to hear where we can improve. Regards, Wayne and Olwyn Money, Managers More 

Brisbane, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 8, 2015

This complex was listed as 4.5 stars but was far from it. The apartments were dusty and in need of a decent vacuum. The lift stunk of chemicals and cigarettes. You have to empty your rubbish and clean dishes at the end of your stay. You had to pay for extra instant coffee if you needed it. You even had... More 

Was this review helpful? Yes
Trilogy B, Manager at Trilogy Surfers Paradise, responded to this review

Hi Thank you for taking the time to review our property. We're glad that you found the location and apartment sizes were good. Regarding the supply of provisions, there are many fully self-contained apartment buildings on the Gold Coast. And the usual practice is to supply a starter "kit" of teas, coffees, soaps etc. Then, because the apartments are like... More 

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