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Trilogy Surfers Paradise

Hotel website
21-31 Cypress Ave, Surfers Paradise, Queensland, Australia (Formerly Trilogy Budds Beach)
Trilogy Surfers Paradise
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A recent review
5 of 5 stars reviewed 1 week ago
rachandmat Melbourne, Australia
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65 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Senior Contributor
48 reviews 48 reviews
34 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in a 3 bedroom apartment, room was tidy and clean. Pros: Pool and spa were good Carparking for two cars in the one space is a great idea! Large rooms and balcony Full size laundry Cons: A little noisy at night but I guess that is because it is in the centre of GC A few dirty marks on... More 

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Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in a one bedroom apartment - with a balcony view of the pool and waterways. Great location - walking distance from shops and restaurants. Clean and modern style - very comfortable and classy. Good value - we booked through High Tide Holidays so if you have vouchers you can use them here.

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High Wycombe
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We go to surfers a lot and thought we'd give trilogy a go this time. We got the 3 bedroom and it was fantastic. Very spacious and the owner of the room picked comfortable furniture. Kitchen was great but could if done with more oven stuff and sharp knife. Everything is walking distance and only 2minutes from adrenaline park. The... More 

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Trilogy B, Manager at Trilogy Surfers Paradise, responded to this review

Hi, Thanks for your review. We're glad that we were able to fulfil your expectations. And thank you for the information about the oven and knife equipment. We are always happy to hear where we can improve. Regards, Wayne and Olwyn Money, Managers More 

Brisbane, Australia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This complex was listed as 4.5 stars but was far from it. The apartments were dusty and in need of a decent vacuum. The lift stunk of chemicals and cigarettes. You have to empty your rubbish and clean dishes at the end of your stay. You had to pay for extra instant coffee if you needed it. You even had... More 

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Trilogy B, Manager at Trilogy Surfers Paradise, responded to this review

Hi Thank you for taking the time to review our property. We're glad that you found the location and apartment sizes were good. Regarding the supply of provisions, there are many fully self-contained apartment buildings on the Gold Coast. And the usual practice is to supply a starter "kit" of teas, coffees, soaps etc. Then, because the apartments are like... More 

Sydney, Australia
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 18, 2015

we booked this hotel as a mystery deal on wotif and got a 2bdr apt for approx $170 a night in dec. Parking was a bit squeezy but managed ok. Rooms were spotless and couldnt complain about anything. Location was perfect as everything was closeby. Would definitely stay here again. If i had to nitpick about anything it was that... More 

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Trilogy B, Manager at Trilogy Surfers Paradise, responded to this review

Thank you for your review. We are glad that you had a good stay, and that you found everything handy to our location. To help keep the nightly rates down, we do ask guests to leave the apartment tidy and with all rubbish removed. That is also quite standard for fully self-contained apartments. But I'm sure we can work on... More 

Edinburgh, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 3, 2015

I would like to thank the staff for a great stay at a good price We stayed here for 3 weeks in January and enjoyed our stay. Any issues I had were sorted very quickly. Please remember self contained units so you have to supply all your own cleaning/ toiletry products which is not a problem as the supermarket is... More 

Was this review helpful? Yes 1
Trilogy B, Manager at Trilogy Surfers Paradise, responded to this review

Hi, thanks for taking the time to write a review of Trilogy Surfers Paradise. We are glad that we were able to solve any problems that came up, and yes we are planning on upgrading our internet service, but we are taking the time to ensure that the one we choose is high-speed and reliable, as we are aware that's... More 

London
Reviewer
5 reviews 5 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 2, 2015

In the interest of fairness, I booked the unit at a great price so this does affect your opinions somewhat. Notwithstanding whether or not you booked at the same good price, this does not change the fact that the unit is at an excellent location close to the white sands of the gold coast and close to the action of... More 

Was this review helpful? Yes 3
Sydney, New South Wales, Australia
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 19, 2015

This is the first time we stayed at this apartment complex. The check in was very quick and painless. They provided very useful maps which showed the location of the car parking space and the apartment in the complex. We had a 3 bedroom apartment which faced the beach. It was very well presented. The apartment was very clean and... More 

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 14, 2015

We stayed in a 2 bedroom apartment for 7 nights. Had a great week. Spacious apartment with fabulous view of ocean and city skyline at night. The bbq area at the pool was great on the hot nights. Overall we highly recommend Trilogy for your surfers holiday, location was perfect. Will be back next year.

Was this review helpful? Yes 2
Perth, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 6, 2015

We made our booking online, paid only $500 back in Oct then had to pay the full amount upon arrival. That was a great deal for this fully contained apartment. Clean. Modern. Quiet. Secured. Free parking. Close to most restaurants and the beach! 1 thing to fault no free WIFI.

Was this review helpful? Yes 2
Trilogy B, Manager at Trilogy Surfers Paradise, responded to this review

Thank you for taking the time to provide a review of Trilogy Surfers Paradise. We are planning to have free Wifi available very soon in the new year. More 

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