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All 92 Surfers Paradise accommodations

Trilogy Surfers Paradise

4.5 of 5 Condominium   |   21-31 Cypress Ave, Surfers Paradise, Queensland, Australia (Formerly Trilogy Budds Beach)
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A recent review
4 of 5 stars Reviewed May 9, 2014
DeeDubs114 Brisbane, Australia
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48 people have reviewed this hotel

Traveler rating
    21
    18
    5
    2
    2
See reviews for
23
6
1
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Brisbane, Australia
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 9, 2014

First off this is an apartment style accommodation so there isn't any room service, and amenities are not replaced (in fact you'll have to pay for it). Also reception doesn't hold the same hours as a typical hotel. With that in mind Trilogy is good, with spacious apartments and good outside common areas. Stayed here with a friend, arrived on... More

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Trilogy B, Manager at Trilogy Surfers Paradise, responded to this review

Thank you for taking the time to review your stay at Trilogy Surfers Paradise. We are glad that our systems worked, and the maintenance problem with the bed was solved on the day. Regards, Wayne and Olwyn Money - Trilogy Management and staff More

Mackay, Australia
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 20, 2014

We recently stayed at Trilogy in Surfers for two weeks. Upon picking accommodation, I like to do a little research and Trilogy seemed to have great reviews and value for money compared to similar modern apartments. Close to everything which is a bonus. Although there are a few hit and misses, the overall stay was comfortable. Reception are only open... More

Was this review helpful? Yes 1
Trilogy B, General Manager at Trilogy Surfers Paradise, responded to this review

Hi Jenny, Thank you for your review. We're sorry to hear that your stay did not meet your expectations. In particular your unhappiness with the weekly service is a concern to us. I have spoken to our housekeeping team, reminding them of our procedures, which include a light clean, wipe-over of surfaces, and replacing all the linen etc. Regarding the... More

adelaide
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 14, 2014

we stayed in apartment # 3152 (building 3, level 15, apartment 2) we booked a one bedroom and got upgraded for free to a two bedroom - very spacious room big balcony beautiful view Sleep/bed = comfy peaceful good nights sleep each night not sure about the pillows as we brought our own from home but they seemed fine. Kitchen... More

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Trilogy B, General Manager at Trilogy Surfers Paradise, responded to this review

Hi, Thank you for your review. It helps us to know where we are doing well, and where we can improve. We're glad you had a relaxing stay here at Trilogy and in Surfers Paradise. From Wayne and Olwyn Money, and the Trilogy team. More

Adelaide, Australia
1 review
4 of 5 stars Reviewed January 29, 2014

Stayed at the trilogy for 9 nights over Christmas and new years and absolutely loved it, great size rooms, very clean, great price. beautiful pool area and gym. Used the BBQ area as well. very nice and relaxing. Would definitely recommend! Only down side, when room service came to clean while we were out, they left our room unlocked, we... More

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Trilogy B, General Manager at Trilogy Surfers Paradise, responded to this review

Hello, Thank you for your review. We are grateful for your information about the room not being locked. As a result of your information, we have made a small change to our Housekeepers operations, to ensure that this doesn't happen again. From Wayne and Olwyn Money, and the Trilogy team. More

Sydney, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 23, 2014

I loved Trilogy!! The place has everything you need from great self contained apartments, pool area, BBQ facilities, games room, sauna and more. You can walk to just about anywhere in Surfers Paradise including putt putt, rides, attractions, shopping, main street etc... The accommodation is clean and newish, quiet and comfortable and all for a great price.

Was this review helpful? Yes
Trilogy B, General Manager at Trilogy Surfers Paradise, responded to this review

Hello, Thank you for your review. Every comment helps us to know what we are doing right, and what we need to work on. Glad you enjoyed your stay. Please contact us direct if you need an accommodation quote in Surfers Paradise. From Wayne and Olwyn Money, and the Trilogy team More

Cairns, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 30, 2013 via mobile

My family and I stayed at trilogy for a few days staff were very helpful, our apartment was very clean and tidy not far of a walk to the shops which was great. Pool area was always clean. And if you needed to add an extra person with your accommodation it was easy to ask and very affordable I would... More

Was this review helpful? Yes
Trilogy B, General Manager at Trilogy Surfers Paradise, responded to this review

Hello, We're glad we were able to help you during your stay. And thank you for your review. It helps us to keep improving. From Wayne and Olwyn Money, and the Trilogy team. More

Sydney, Australia
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 13, 2013

You really can't do much better than this! Trilogy is managed by the most wonderful people. The pool is always clean, not too hot and not too cold, accomodation is also clean, comfortable and has everything you need. There are fantastic BBQ's available in the pool area. Views are breathtaking and all amenities are close by. I'd suggest a wander... More

Was this review helpful? Yes
Trilogy B, General Manager at Trilogy Surfers Paradise, responded to this review

Hi, Thank you for your review. We value all of our guests, and your review helps us to keep trying to improve. Hope your family are keeping well. From Wayne and Olwyn Money, and the Trilogy team More

Fingal, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 10, 2013 via mobile

Choosing accommodation online is a nightmare. They don't often look the same as the pictures. Trilogy is clean and comfortable and the staff were very helpful. We enjoyed our stay. All the facilities you need for a short stay

Was this review helpful? Yes 1
Brisbane, Queensland, Australia
1 review
5 of 5 stars Reviewed November 3, 2013

My sister had a wedding on the gold coast recently and everyone stayed at this great hotel, including a heap of Brazilians who had never been to Australia before. It was perfect; a lot of things went wrong for the wedding but the hotel was not one of them. I'd like to especially thank Alex from reception for being particularly... More

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Dubbo, Australia
Top Contributor
102 reviews 102 reviews
21 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed October 30, 2013

This is the perfect place to stay in Surfers. We stayed in a 2 bedroom apartment which was bright, airy, very clean, modern and spacious. We loved it! Facilities are fresh and modern and all within walking distance of shops restaurants and attractions.

Was this review helpful? Yes
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Additional Information about Trilogy Surfers Paradise

Address: 21-31 Cypress Ave, Surfers Paradise, Queensland, Australia (Formerly Trilogy Budds Beach)
Phone Number:
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Trilogy Surfers Paradise 4.5*
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Also Known As:
Trilogy Budds Beach Hotel Surfers Paradise
Trilogy Surfers Paradise Gold Coast

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Amenities

Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Swimming Pool
Hotel Class
Number of rooms
40

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