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President Holiday Apartments

29 Northcliffe Terrace, Surfers Paradise, Surfers Paradise, Queensland 4217, Australia
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President Holiday Apartments
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A recent review
3 of 5 stars reviewed 4 weeks ago
SpiceD1968 Adelaide, Australia
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91 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Adelaide, Australia
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Booked a 2 bedroom apartment suit & found it a good size but poor quality & a musty smell that seemed to hang around left a lack lustre impression. The kids enjoyed the pool & the beachfront access was convenient.

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 1, 2015

Me and my friend visited here sept 2014 for a 4 day stay before we arrived I called to let reception know we will be late (due to road works on highway) and they said all will be ok , as we arrive the doors were locked we couldn't get to reception so we used the outside phone and proceeded... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 10, 2015

Booked Penthouse as xmas present for our entire family at quite expense. At arrival could not get in, used intercom and was told was at wrong door (only 1 door into building). After lengthy communication problems finally let in. Should of left then and saved a lot of stress. List of problems 1. Underground carpark flooded 2. Old scary elevators... More 

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 1, 2015

Stayed here for 5 nights with overseas relatives. Booked a 2 bedroom superior apartment and very disappointed that it was not at the front of the building overlooking the beach. Yes the apartment was older and tired but the location was great for what we wanted. There were enough beds, enough cutlery and enough crockery. Our main negative was the... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 27, 2015

No one at reception at check in time, rang the bell and a young lady came out gave me my key. I had to ask how to get to my room and was directed towards the lift which looked "worse for wear". As I walked in the door of the 2 bedroom unit we booked, you could smell the musty... More 

Was this review helpful? Yes 1
Sydney, Australia
Top Contributor
82 reviews 82 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed January 26, 2015

Stayed here for 3 nights and I wish I just paid a bit more to stay at a different hotel. Positives: - Location is perfect. Literally a 10 second walk to the beach - The pool was clean and really nice to swim in Negatives: - There was never anyone at the reception desk ever. I came down a few... More 

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Warwick, Queensland, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 19, 2015

After booking a 2 bedroom unit, we were given a one bedroom. Rang a number to let them know and got a call centre. We were told to stay there and the manager will be up. After and 1hr and 20min I rang back to say no one had come. Was told that they told them it was all fixed... More 

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Perth, Western Australia, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 19, 2015

Booked one night here with my family in a superior room. Arrived at 1:30pm and the reception was about to close, my key was locked in a safe apparently for me to collect. Check in time was from 2pm and nobody was there from 2pm onwards. Requested a baby cot but never received it and no contact to request one!... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 17, 2015

Booked a room that specifically said beach end apartment so paid more for it but it was not beach end was road end. Told front staff and all she could say was that's just the pictures and told beach end are owned by residents. Room was dirty, toilet stunk like urine, shower had more sand in it than the beach.... More 

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Maroochydore, Australia
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 16, 2015

We stayed here for one night as a family, we paid for a roll out bed but the room didn't have it, we paid to stay in a superior room. I don't know what the owners idea of superior is but this room was not! Cat hairs on the pillows, leather chairs peeling real outdated, bin was dirty pans dirty... More 

Was this review helpful? Yes 1
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