We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel Gold Tower Surfers Paradise

4.5 of 5 2809 Gold Coast Highway, Surfers Paradise, Queensland 4217, Australia
Hotel website
Hotel deals
Special Offer
Members Exclusive:25% Off
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Crowne Plaza Hotel Gold Tower Surfers Paradise
Professional photos View all
Browse nearby
Crowne Plaza Hotel Gold Tower Surfers Paradise
Write a Review

325 reviews from our community

Traveler rating
    117
    133
    54
    9
    12
See reviews for
54
153
18
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (325)
  • Mar-May only
    (88)
  • Jun-Aug only
    (84)
  • Sep-Nov only
    (72)
  • Dec-Feb only
    (81)
All months
Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed on the 11th floor and views of the ocean were fantastic. Rooms were large and clean with a kitchen and washer / drier. Light rail stop out the front and the beach only 2 blocks / 5 minutes walk

Was this review helpful? Yes
Brisbane, Australia
Contributor
20 reviews 20 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel has great rooms for the family. It is also located right in front of the light rail stop, which makes it incredibly easy to jump on the tram and go to the centre of surfers paradise or down to pacific fair shopping complex. (No fighting for Christmas holiday car parks!)

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 6 nights at a very busy time (early January). We had booked through Wotif. The checkin was as smooth as you could get, with very friendly, knowledgable and helpful check in staff. The hotel while now not one of the most modern on the coast, is in excellent condition, well appointed rooms and amenities, magnificent views all... More 

Was this review helpful? Yes
Gold Coast, Australia
2 reviews
2 of 5 stars Reviewed 3 weeks ago

The facilities here are so so - I'd say 4 stars at best. Nowhere near the 5 stars they proclaim. It really just needs an overall. The whole hotel is a bit dusty and there's a feeling of damp about the whole place. Service needs a lot to be desired. We had a block of four rooms here and they... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Dear China_Business1, We appreciate you taking the time to comment about your recent stay at our hotel. We are pleased to read that you have regarded our hotel location to be fantastic and breakfast commendable. On the other hand, we apologize for any inconvenience caused by our housekeeping services. We take all of the reviews very seriously as they allow... More 

Melbourne
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here in New Year's eve. The gold tower wing is located away from the main lobby which was confusing for those who tried to enter the blocked gold tower entrance. Reception is all in main tower, there's no reception in gold tower, which feels like situated in the deserted part of the hotel (through a few conference meeting... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Dear RyanS73, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good points of your stay. We are delighted to hear you liked our location. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We rely on you, our guest, to... More 

Senior Contributor
26 reviews 26 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

As a IHG member, I always try to stay in IHG's hotel member. I was pretty excited to stay in this hotel at the beginning. The staff was really nice, never been disappointed of that in any IHG hotel. The hotel room's view was great, no doubt on that. But I have been really disappointed about the room interior's decoration.... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Dear GavazziAldo, Thank you for sparing some of your precious time to write us a feedback regarding your recent stay and for being an IHG Rewards Club member. I am pleased to know that you were able to take delight in the beautiful views from our hotel and also your kind regards for the quality of service our hotel staff... More 

Glasgow, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 26, 2014

My boyfriend and I stayed in this hotel in October. We were only visiting Surfer's Paradise for one night on our way down the coast to Sydney. Upon arrival, we found parking incredibly easy with a good number of spaces available. Our check in was hassle free, and we were told we would be staying in the Gold Tower. We... More 

Was this review helpful? Yes
Melbourne
Contributor
11 reviews 11 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 23, 2014

We stayed in a one bed apartment on level 20 (2015) for 5 nights in December 14, and enjoyed our stay. The room was big with a separate bedroom containing a king bed that was surprisingly comfy. The bathroom had a spa corner bath and separate shower. The kitchen was functional although we didn't use it. Lounge was good with... More 

Was this review helpful? Yes
Brisbane, Australia
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 10, 2014

Room a good size. Bathroom and walk-in-robe were big. Spa not really fit for 2 people unless they are seriously underweight. Found a rogue hair when I went to get into bed for first time. Spa had all sorts of floaties too. Bit grossed out. Would probably go back but stay on a higher floor in hope of finding hair-free... More 

Was this review helpful? Yes
Sydney
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 6, 2014

Good hotel. Large room. Gold Coast tram station across road from hotel. Easy access to beaches. In room dining food is nice and price is not to bad Furniture in rooms needs upgrade. Feel 70s. Friendly staff, very helpful. Recommend hotel for value for money.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Crowne Plaza Hotel Gold Tower Surfers Paradise? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Hotel Gold Tower Surfers Paradise

Address: 2809 Gold Coast Highway, Surfers Paradise, Queensland 4217, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Hotel Gold Tower Surfers Paradise 4.5*
Number of rooms: 109
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, IHG, Hotels.com, Despegar.com, Priceline, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Crowne Plaza Hotel Gold Tower Surfers Paradise reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Surfers Paradise
Crowne Plaza Hotel Gold Tower Surfers Paradise Gold Coast
Hotel Style:
#8 Business Hotel in Surfers Paradise
#12 Luxury Hotel in Surfers Paradise

141 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (140)
Viewed
Hotel & grounds (36)
Viewed
Dining (12)
Viewed
View from room (34)
Viewed
Pool/beach area (4)
Viewed
Room/suite (30)
Viewed
Bathroom (9)
Viewed
Family/play areas (1)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (1)
Viewed
Room/suite (1)
Hotels you might also like...
Check In Check Out
Price Your Stay