We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel Gold Tower Surfers Paradise

5.0 of 5
Hotel website
Hotel deals
2809 Gold Coast Highway, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Special Offer
Up to 30% Off.
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Crowne Plaza Hotel Gold Tower Surfers Paradise
View Map
Add Photo Write a Review

386 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Melbourne, Australia
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed here before, always happy. Rooms are quiet, beds are comfy. Room service food is excellent. Close to beach, trams. No bath though. But always very happy. Good family hotel. Staff are always very friendly and helpful. Balcony view spectacular.

Helpful?
1 Thank Susan S
Duty M, Manager at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Dear Susan, Thank you for your wonderful review of our hotel. Its nice to see that you enjoyed your stay here making the most of a quiet room to order some room service and take in the spectacular view. We look forward to your next visit so our great staff can look after you as well as they have in... More 

Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I recently stayed here on very short notice. It was 1 of few places that had vacancies. The wait at reception was minimal and the service was quick, efficient and friendly. We were incredibly lucky to be upgraded to a deluxe king suite and it was beautiful. The room was tastefully decorated with everything you could need... More 

Helpful?
Thank Narelle B
Duty M, Front Office Manager at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Helle Narelle B, Thank you for sharing your lovely feedback with us regarding your recent stay at Crowne Plaza Surfers Paradise. I am so happy to hear you enjoyed all aspects of your stay and in particular our professional, friendly and efficient staff. We hope to see you return to Crowne Plaza Surfers Paradise during your next visit to the... More 

Upper Coomera, Australia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My wife and I came for a quick overnight trip to have dinner with friends. Our stay started brilliantly with an upgrade to a one bedroom apartment with views over the beach and hinterland. The hotel could do with an overhaul into the future but we have stayed a couple of times and thinks it's great value for money. Well... More 

Helpful?
Thank Mark G
Duty M, Front Office Manager at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Hello Mark G, Thank you so much for sharing your feedback with us regarding your recent stay at Crowne Plaza Surfers Paradise. I am delighted to hear you enjoyed you stay, we look forward to welcoming you back in the near future. Warm regards, Danielle Maitland Reception Manager danielle.maitland@ihg.com More 

Yarramalong
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There is a reason why this hotel is cheaper than the others and if you accept this early, your stay will be much more enjoyable. Good things ; large rooms, kitchenette, great views, great staff, free parking, good location. Notsogood things ; room keys never work, hotel is stuck in the 80s, no lobby in gold tower, room service food... More 

Helpful?
Thank YarramalongDeadly
Duty M, Manager at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Dear YarramalongDeadly, Thank you for your review of the Crowne Plaza Surfers paradise Gold Tower. Whilst things don't always go to plan it's wonderful to see that you liked the room with it's great view and had memorable interactions with the staff while you were here. I will pass on your feedback to our hotel management. Kind regards, Tristan -... More 

Melbourne, Australia
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Room and bathroom are a bit ho-hum but the view and bed are A1! Parking is free, although wi-fi is pricey at $19 a day. I dined at Relish Restaurant and it was 10/10 for food, presentation and service. I ordered a soft pillow from the pillow menu but was surprised that there were no bathrobes supplied. The complimentary aromatherapy... More 

Helpful?
1 Thank wendychivas52
Duty M, Manager at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Dear wendychivas52, Thank you for your review. I'm pleased that you enjoyed your restaurant experience during your stay and were able to take some time out to take in the amazing view from your room. Looking forward to having you stay with us again soon. Kind regards, Tristan - Night Manager More 

Melbourne, Australia
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for the first time during Magic Millions sales. Ten min walk to start of Broadbeach cafes. Good parking and very comfortable beds. Didn't try the restaurants. Bottle shop next the main tower is hopeless. Try the BWS about 5 mins walk way opposite the Broadbeach bowls club. If you're bringing a MacBook, the only place you'll be able... More 

Helpful?
1 Thank Andrew T
Duty M, Guest Relations Manager at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Dear Andrew T, Thank you for taking a moment to post a review following your recent stay with us. Its great to read you had a good first stay with us. I have taken note of your concerns on First Avenue Tavern and shared them with our Tavern Manager. We hope to see you back again soon! Best regards, Christopher... More 

Melbourne, Australia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 3, 2016

This is our second time staying here, and we thoroughly enjoyed it. We had a room with a beautiful view of the ocean on the 11th floor. Whilst it is aging, to me that is part of the charm. The rooms are spacious, clean and the beds are comfy. It is a little bit out-dates and could do with a... More 

Helpful?
1 Thank JrodNos
Duty M, Guest Relations Manager at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Dear JrodNos, I am so pleased you had a great second stay with us, thank you for sharing with the Trip Advisor community. Its great to read that you enjoyed your dining experience in Four Winds 360, ill be sure to pass along your comments to our culinary teams. We hope to see you back for stay no.3 soon! Warm... More 

Brisbane, Australia
Level Contributor
94 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed January 2, 2016 via mobile

We had a good stay over the weekend at Crowne Plaza Gold. Although I'm not too sure how this hotel is 5 star, it must just be scrapping it. Very pre-loved so probably not the one to go to if you're into modern and hip hotels. Old furnishings and outdated decor. Nevertheless we had an ok stay. Free car parking.... More 

Helpful?
Thank Anita S
Victoria T, Public Relations Manager at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Hello Anita S, Thank you for taking the time to leave us with your review and feedback, it will certainly be passed along to the relevant department. Kind regards, Victoria Marketing Manager More 

Sydney, Australia
Level Contributor
136 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed January 2, 2016 via mobile

Stayed in a king room with beach view and the room did have an excellent view. Room was large with a good kitchen. Some furniture was a bit old and damaged. Upon arrival parts of the carpet were wet.. Maybe due to being cleaned.. Who knows. Also 2 Bulbs had blown and we're not replaced in the 3 days we... More 

Helpful?
Thank thetravelbuddha
Victoria T, Public Relations Manager at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Hello thetravelbuddha, Thank you for your detailed review. We take all feedback on-board and it will certainly be shared. Kind regards, Victoria Marketing Manager More 

Brisbane, Australia
Level Contributor
72 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed December 27, 2015

Picked the Crowne because we had also booked Christmas lunch at the hotel. Staff are very friendly and helpful. Hotel was very clean. We booked a King Superior Room with oceanview and was very pleasantly surprised by our room. We had a lovely ocean view with an L shaped room which gave us a walk-around balcony and sliding doors on... More 

Helpful?
Thank Shazza1972
Questions? Get answers from hotel staff and past guests. Ask a question

237 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (193)
Viewed
View from room (40)
Viewed
Hotel & grounds (40)
Viewed
Dining (13)
Viewed
Room/suite (40)
Viewed
Pool/beach area (6)
Viewed
Bathroom (13)
Viewed
Family/play areas (1)
Viewed
Other (40)

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Dining (5)
Viewed
Hotel & grounds (14)
Viewed
Bathroom (1)
Viewed
Room/suite (5)
Viewed
View from room (2)
Viewed
Pool/beach area (4)
Viewed
Business center/function rooms (2)
Viewed
Other (11)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Surfers Paradise hotels
1.5 mi away
QT Gold Coast
QT Gold Coast
#3 of 32 in Surfers Paradise
4.5 of 5 stars 1,994 reviews
1.1 mi away
Hilton Surfers Paradise Hotel & Residences
Hilton Surfers Paradise Hotel & ...
#10 of 32 in Surfers Paradise
4.0 of 5 stars 2,385 reviews
0.0 mi away
Crowne Plaza Surfers Paradise
Crowne Plaza Surfers Paradise
#6 of 32 in Surfers Paradise
4.0 of 5 stars 866 reviews
Show Prices
Show Prices
Show Prices
1.1 mi away
Peppers Soul Surfers Paradise
Peppers Soul Surfers Paradise
#1 of 32 in Surfers Paradise
4.5 of 5 stars 745 reviews
0.8 mi away
Watermark Hotel & Spa Gold Coast
Watermark Hotel & Spa Gold Coast
#9 of 32 in Surfers Paradise
4.0 of 5 stars 1,054 reviews
1.0 mi away
Hotel Grand Chancellor Surfers Paradise
Hotel Grand Chancellor Surfers P...
#11 of 32 in Surfers Paradise
3.5 of 5 stars 1,235 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay