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Crowne Plaza Hotel Gold Tower Surfers Paradise

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2809 Gold Coast Highway, Surfers Paradise, Queensland 4217, Australia
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Crowne Plaza Hotel Gold Tower Surfers Paradise
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Crowne Plaza Hotel Gold Tower Surfers Paradise
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338 reviews from our community

Traveler rating
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    9
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58
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 2 nights and this hotel did the job perfectly. The room was large , well decorated, very clean with a nice bath and shower. We had a great view of the ocean from our room and a good sized balcony with comfortable outside furniture on which we ate our cheese and wine. The hotel is around a... More 

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Sunshine Coast, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed here before and both times have had such lovely experiences. The staff were friendly as always, greeted us politely and have made us feel welcomed. Stayed in the Gold tower on the 16th floor both times and have enjoyed the views from the balcony. The room is very spacious which is so nice, I loved the spa... More 

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Brisbane, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

stay in many hotels,,, this one is bad,, first the reception,,not busy at all and only us checking in , never smile and never wish us,,and is the senior staff as well , needs to be SACK !! ,, for that it makes your day ,, room is real bad,, bed sinks in the middle,,heard is for TOUR Group,,dont have... More 

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Victoria T, Front Office Manager at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Dear Kevin255068, Thank you for choosing Crowne Plaza Surfers Paradise and for taking the time to share your thoughts on our property. I was disappointed to read that your expectations were not met and that your welcome to our hotel was not up to our normal high standard. Our team will use this feedback as we strive to continually improve... More 

Burleigh Waters, Australia
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 23, 2015

wow, had a great night here. staff where fantastic and really polite. room was beautiful, clean and comfy. we had an amazing view from the 10th floor. room service was good. breakfast buffet had a great selection of goodies. kids had a ball.

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 16, 2015

I have stayed here before and been a little unimpressed but recently I stayed in a corner suite that was a super room! It had a large well-equipped bathroom, a separate toilet, a very large bedroom area and another living area looking out across the Gold Coast hinterland. While I thought I would not use this room it was lovely... More 

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West Brunswick
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 16, 2015

The hotel is presented well, staff are very helpfull, the wifi service is very limited and connectivity not good. The cost of breakfast if not included in web booking was very expensive. Walking distance to small local shops and cafes.

Was this review helpful? Yes 2
QUEENSLAND, AUSTRALIA
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 16, 2015

We stayed at the Crown Gold Tower for 2 nights with my partner and young son. This was a mystery hotel and was a great deal considering the prices for buying the hotel room directly from Wotif. I think we saved about 180 over the 2 nights. The room was great - very spacious with a king bed, fold out... More 

Was this review helpful? Yes 1
Moree, Australia
Contributor
20 reviews 20 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 14, 2015

Brought a mystery deal through Wotif and this was our hotel. The check in was quick and easy with everything explained to us. The room was big and comfortable, the added pillow menu was great. We had a spa room in the extra large bathroom which was great. I travelled with 3 children so we used the sofa bed which... More 

Was this review helpful? Yes 1
Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 1, 2015

The staff at this hotel could not have been more accommodating. They were professional and very prompt in all of our dealings which was a great relief when I arrived without a suitcase. In addition, they more than welcomed our 2 yr old into their restaurant and actively engaged with him and contributed to his holiday experience. The room was... More 

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Sydney, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 27, 2015

We bought a mystery nights stay on the Gold Coast and this was our hotel. We were pleasantly surprised, the hotel was welcoming, we had a lovely big room with king bed, sofa and coffee table and views right over the ocean. Breakfast was more than satisfactory, and also offered to us at a discounted rate by reception staff. All... More 

Was this review helpful? Yes 2
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