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Crowne Plaza Hotel Gold Tower Surfers Paradise

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2809 Gold Coast Highway, Surfers Paradise, Queensland 4217, Australia
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Crowne Plaza Hotel Gold Tower Surfers Paradise
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Crowne Plaza Hotel Gold Tower Surfers Paradise
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335 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Burleigh Waters, Australia
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

wow, had a great night here. staff where fantastic and really polite. room was beautiful, clean and comfy. we had an amazing view from the 10th floor. room service was good. breakfast buffet had a great selection of goodies. kids had a ball.

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Melbourne, Australia
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here before and been a little unimpressed but recently I stayed in a corner suite that was a super room! It had a large well-equipped bathroom, a separate toilet, a very large bedroom area and another living area looking out across the Gold Coast hinterland. While I thought I would not use this room it was lovely... More 

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West Brunswick
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is presented well, staff are very helpfull, the wifi service is very limited and connectivity not good. The cost of breakfast if not included in web booking was very expensive. Walking distance to small local shops and cafes.

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QUEENSLAND, AUSTRALIA
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Crown Gold Tower for 2 nights with my partner and young son. This was a mystery hotel and was a great deal considering the prices for buying the hotel room directly from Wotif. I think we saved about 180 over the 2 nights. The room was great - very spacious with a king bed, fold out... More 

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Moree, Australia
Contributor
18 reviews 18 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Brought a mystery deal through Wotif and this was our hotel. The check in was quick and easy with everything explained to us. The room was big and comfortable, the added pillow menu was great. We had a spa room in the extra large bathroom which was great. I travelled with 3 children so we used the sofa bed which... More 

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Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff at this hotel could not have been more accommodating. They were professional and very prompt in all of our dealings which was a great relief when I arrived without a suitcase. In addition, they more than welcomed our 2 yr old into their restaurant and actively engaged with him and contributed to his holiday experience. The room was... More 

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Sydney, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We bought a mystery nights stay on the Gold Coast and this was our hotel. We were pleasantly surprised, the hotel was welcoming, we had a lovely big room with king bed, sofa and coffee table and views right over the ocean. Breakfast was more than satisfactory, and also offered to us at a discounted rate by reception staff. All... More 

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Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 23, 2015

Three nights at the Crowne Plaza over a very wet and windy weekend. On arrival we were checked in quickly without any problem. We were surprised with the cot in the room when we walked in and a bit annoyed at the time it took to get moved. Otherwise the rooms were neat and tidy and would have been very... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Dear Dazm70, I appreciate you taking the time to comment about your recent stay at our hotel. It is nice to note that you have enjoyed the breakfast selection and have appreciated the services rendered by our staff. However, we regret that the cot upon arrival in the room did not live up to your expectations. It is certainly not... More 

Coffs Harbour, Australia
2 reviews
5 of 5 stars Reviewed February 8, 2015

To say I was happy with the Crown Plaza being my mystery hotel is a understatement and that was just based on their reputation. Nothing disappointed in the least. room on the 20th floor, stunning views room was massive, clean and the spa was relaxing. some may call it dated as i've seen in the reviews but non issue for... More 

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Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed February 2, 2015

Would definitely stay here again. Made to feel very welcome by all staff. The food was beautiful - both the in-room service and breakfast. Beautiful gardens and pool area. Stayed here one night as flight out of gold coast cancelled due to weather. Booked on line with an advertised deal over Australia Day weekend. Looking forward to staying here again... More 

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