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All 73 Surfers Paradise hotels

Crowne Plaza Hotel Gold Tower Surfers Paradise

4.5 of 5 Hotel   |   2809 Gold Coast Highway, Surfers Paradise, Queensland 4217, Australia
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Ranked #19 of 73 Hotels in Surfers Paradise
A recent review
4 of 5 stars reviewed 3 days ago
RAKlein St. John's, Newfoundland
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295 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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St. John's, Newfoundland
Top Contributor
132 reviews 132 reviews
79 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at the hotel for four nights -- first impressions were a bit cautious given the age and condition of some of the furniture, however the room (King Spa Oceanview) and balcony was perfect (perfect for viewing the sunrise). The room was spacious and nicely laid out -- one could spread out and still feel there was space. All... More

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Melbourne
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A great hotel. All the amenities you could ever want. Less than a 10 minute stroll into the centre of surfers paradise. Also just across the street from the beach. Because the hotel isn't in the very heart of surfers you're not surrounded by party goers or night clubs which are super loud. Would definitely stay again.

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Mooloolaba, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My partner & I paid for a mystery deal off wotif.com and we got Crown Plaza , and what can I say ... stunning views , private sound proof room , clean & efficient , friendly helpful staff & the best buffet breakfast included we've had yet! And we've stayed at alot of hotels/apartments! Everything was excellent ! I would... More

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1 review
1 of 5 stars Reviewed 1 week ago

We paid over $200 per night, and at $100 I'm willing to forgive a few things, but at the upper end they really should hold themselves to a higher standard. When we arrived we were treated to a 10 minute wait in line at check-in. I've never paid $200+ a night and then had to wait in a line for... More

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Victoria T, Front Office Manager at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Dear BrissyDad, Thank you for taking the time to provide my colleagues and I with the gift of feedback following your recent stay with us here at the Crowne Plaza Surfers Paradise! I was most disappointed to read of the short comings you experienced on this stay, in particular I note the challenges at time of check-in and with an... More

Hong Kong, China
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Right from the start of our stay this was a disaster. We arrived very late having flown from Hong Kong and then driving from Brisbane Airport to Surfers Paradise. We chose this hotel as part of the IHG and we are members. Past experiences at Intercontinental Hotels has always been wonderful. We were in Australia for 48 hours for a... More

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Victoria T, General Manager at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Dear Gen D Thank you for posting a review and sincere apologies about the multiple failures during your stay. We have expressed your concerns to all team members involved and have reviewed all the shortcomings from the room to the service delivery. Please accept my sincere apologies for the poor experience after a long trip to the hotel from Hong... More

melbourne
Top Contributor
65 reviews 65 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Check in was a bit slow a Crowne Plaza. But the room was spacious. Spotlessly clean, well appointed with a separate toilet. Pillow menu and large flat screen TV with multiple channel options. Comfortable couch and table and chairs. We stayed 3 nights and room was cleaned and supplies refreshed daily. The spa was a good size for two in... More

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Brisbane, Australia
Contributor
20 reviews 20 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Advertised as 5 star and may have the facilities of a 5 star however the hotel is very dated and our room, although spacious was probably more accurately a very low 4 star hotel room. We were given a 6th floor room and it felt I stepped back into the late 80's (which at that time would've been considered a... More

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Victoria T, General Manager at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Dear Helen T, Thank you for your review and disappointed to read that the product was not to your satisfaction. We have numerous guest that enjoy the look and feel of our big rooms and sweeping ocean views as well as the handy aspect of accessibility to a kitchenette during their stay in the Gold Coast. Sincere thanks for bringing... More

Beechmont, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 11, 2014

Had yet another amazing stay at Crowne Towers!!! After a long week at work getting away for another night was just what I needed and at Crowne it never disappoints. I've stayed here multiple times this year and it's all been fantastic! I checked in later than expected after calling through to reception who were prompt and informative with my... More

Was this review helpful? Yes 1
Melbourne, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 6, 2014

We spent 3 nights at Crowne Plaza Gold Towers through an online mystery deal. We were pleasantly surprised with the room. It was very clean, spacious and peaceful. The king size bed was comfortable and we slept very well. We had a corner spa which was lovely too. The hotel is in a great location between Surfers and Broadbeach with... More

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Hope Island, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 29, 2014

Spent a night here. Quick check in and check out. Love the Gold Tower not so busy with travellers and is relaxing as it is away from all the noise. The apartment we booked had Great views of the ocean and Surfers Paradise. So beautiful to wake up to a view of a golden sunrise couldn't resist taking a pic.... More

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Additional Information about Crowne Plaza Hotel Gold Tower Surfers Paradise

Address: 2809 Gold Coast Highway, Surfers Paradise, Queensland 4217, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Hotel Gold Tower Surfers Paradise 4.5*
Number of rooms: 109
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Also Known As:
Crowne Plaza Surfers Paradise
Crowne Plaza Hotel Gold Tower Surfers Paradise Gold Coast

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