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All 73 Surfers Paradise hotels

Crowne Plaza Hotel Gold Tower Surfers Paradise

4.5 of 5 Hotel   |   2809 Gold Coast Highway, Surfers Paradise, Queensland 4217, Australia
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Ranked #20 of 73 Hotels in Surfers Paradise
A recent review
5 of 5 stars reviewed yesterday
b121 Newcastle, Australia
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300 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle, Australia
Top Contributor
51 reviews 51 reviews
14 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here with the family again for a few days. A top quality hotel. Excellent service. Clean rooms and furniture. Great views on the higher floors. The spa bath was huge! I did not notice any traffic noise (but we were staying on a higher floor). If you have a camper or 4WD with a pod on the roof, they... More

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San Francisco, California
Contributor
18 reviews 18 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Gold tower , east facing 17 th floor. Very nice. Clean tidy rooms. Comfortable beds. Lovely view over the ocean and we will stay here again if we r ever back up this way Although a little out of the main drag of the surfers paradise / Gold Coast shops and malls

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1 review
3 of 5 stars Reviewed 1 week ago NEW

Booked on wotif, probably should have know better than to take the "Mystery Hotel" deal. The Gold Tower is rated as 5 star, and while the room was spacious it definitely didn't meet our expectations for a 5 star room. This room was 5 star in 1990.

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Pattaya, Thailand
Top Contributor
87 reviews 87 reviews
33 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Within easy walking distance of both Surfer's Paradise and Broadbeach and only 3 blocks from the truly magnificent beach, the hotel is very conveniently located and readily accessible. We were in the Gold Tower with a great sea view from our room [received an upgrade as Platinum Elite members] and although the room was great there seemed to be very... More

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Melbourne, Australia
Contributor
19 reviews 19 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked one night at this Gold Coast hotel via a wotif.com mystery deal. The tariff was half what the hotel usually charged but the description is misleading. It was described as "5-star luxury" which this hotel is not. It is a nice hotel offering reasonable service in a large multi-storey complex right on Gold Coast Highway (one block from... More

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St. John's, Newfoundland
Top Contributor
132 reviews 132 reviews
79 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the hotel for four nights -- first impressions were a bit cautious given the age and condition of some of the furniture, however the room (King Spa Oceanview) and balcony was perfect (perfect for viewing the sunrise). The room was spacious and nicely laid out -- one could spread out and still feel there was space. All... More

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Melbourne
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

A great hotel. All the amenities you could ever want. Less than a 10 minute stroll into the centre of surfers paradise. Also just across the street from the beach. Because the hotel isn't in the very heart of surfers you're not surrounded by party goers or night clubs which are super loud. Would definitely stay again.

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Mooloolaba, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My partner & I paid for a mystery deal off wotif.com and we got Crown Plaza , and what can I say ... stunning views , private sound proof room , clean & efficient , friendly helpful staff & the best buffet breakfast included we've had yet! And we've stayed at alot of hotels/apartments! Everything was excellent ! I would... More

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1 review
1 of 5 stars Reviewed 2 weeks ago

We paid over $200 per night, and at $100 I'm willing to forgive a few things, but at the upper end they really should hold themselves to a higher standard. When we arrived we were treated to a 10 minute wait in line at check-in. I've never paid $200+ a night and then had to wait in a line for... More

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Victoria T, Front Office Manager at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Dear BrissyDad, Thank you for taking the time to provide my colleagues and I with the gift of feedback following your recent stay with us here at the Crowne Plaza Surfers Paradise! I was most disappointed to read of the short comings you experienced on this stay, in particular I note the challenges at time of check-in and with an... More

Hong Kong, China
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Right from the start of our stay this was a disaster. We arrived very late having flown from Hong Kong and then driving from Brisbane Airport to Surfers Paradise. We chose this hotel as part of the IHG and we are members. Past experiences at Intercontinental Hotels has always been wonderful. We were in Australia for 48 hours for a... More

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Victoria T, General Manager at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Dear Gen D Thank you for posting a review and sincere apologies about the multiple failures during your stay. We have expressed your concerns to all team members involved and have reviewed all the shortcomings from the room to the service delivery. Please accept my sincere apologies for the poor experience after a long trip to the hotel from Hong... More

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Additional Information about Crowne Plaza Hotel Gold Tower Surfers Paradise

Address: 2809 Gold Coast Highway, Surfers Paradise, Queensland 4217, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Hotel Gold Tower Surfers Paradise 4.5*
Number of rooms: 109
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Also Known As:
Crowne Plaza Surfers Paradise
Crowne Plaza Hotel Gold Tower Surfers Paradise Gold Coast

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