We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 58 Surfers Paradise hotels

Towers of Chevron Renaissance

4.0 of 5 Resort   |   23 Ferny Avenue, Surfers Paradise, Queensland 4217, Australia
Hotel amenities
Towers of Chevron Renaissance
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Towers of Chevron Renaissance to your Saves list
Ranked #28 of 58 Hotels in Surfers Paradise
A recent review
4 of 5 stars reviewed yesterday
Jason N Sydney, New South Wales, Australia
Write a Review

1,409 reviews from our community

Traveler rating
    378
    443
    247
    167
    174
See reviews for
763
139
12
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (407)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Any
English first
  • All months
    (1409)
  • Mar-May only
    (324)
  • Jun-Aug only
    (316)
  • Sep-Nov only
    (361)
  • Dec-Feb only
    (408)
All months
Sydney, New South Wales, Australia
1 review
4 of 5 stars Reviewed yesterday NEW

My second time at Chevron, stay here 2 years ago so we knew it would good. We stay there for 8 days and love every days of it. Had the spectacular ocean view, room had foxtel, easy access to Coles and shops and the indoor/outdoor pools were the highlight of each day.I agreed that room needed a make over but... More 

Was this review helpful? Yes
Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

I have wanted to stay at this place for the last 10 years. I finally did and had full intentions of booking for 9 nights up until I read trip advisor. Due to the negativity on Trip Advisor, I changed it to 3 nights as the pool and location has always been a draw card. Sadly, it did not live... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I love the Chevron Renaissance! All the facilities are so convenient. Theres a heated indoor pool, spa and sauna if the weather is not the best and the outdoor pool is huge! Also having a brekky or bbq by the pool is the best way to start the day with a feed and swim. Its only a 5 min walk... More 

Was this review helpful? Yes
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

We stayed here with our two year old toddler for 6 nights. The resort is well located with good facilities and clean apartments. However, the services let this place down. During peak hours it took approx 15 minutes for a lift to arrive. When it did arrive, it was full and had no air conditioning. This occurred every day during... More 

Was this review helpful? Yes
Sydney
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

The trip started a bit rough with no air conditioning and then no power however by day three everything was up and running. The two bedroom two bathroom apartment was perfect and the views were fabulous. I understand the air conditioning is out of their control but because we booked through our holiday club the staff refused to help us... More 

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

Walls were in some places quite filthy as was the grout in the tiles in the entrance and the bathroom. Ran out of toilet paper on the 3rd day with 4 people on the apartment and only 3/4 of a roll provided. House keeping does not exist so was told to go down to front desk to get some. Had... More 

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 3 days ago NEW

Our ceiling in the kitchen leaked for the entire week, the TV constantly overheated and switched off, several of the dining chairs legs were damaged and couldn't be used and the bathroom and plumbing always had an odour. We stayed in 2 Bedroom Apt 3182 booked thru 'Holiday Holiday' - whose booking/billing/pre-check in etc were all excellent( nice ladies) -... More 

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW via mobile

Didn't exactly live up to the pictures on the website, though the outdoor lagoon and indoor pool did and were amazing! The floor lobbies were very worn with no air so made waiting 5 mins for the lift each time very uncomfortable. The room was a good size (2 bed, 1 bath) and the beds were extremely comfortable! Walls and... More 

Was this review helpful? Yes
chevrontowers, Public Relations Manager at Towers of Chevron Renaissance, responded to this review

Thank you for your recent review, I have tried to contact you directly via personal message however to date no reply. Until i know your room number i am unable to investigate this further. However i can comment that the floor lobby's are continually being painted to keep them fresh. Due to the high traffic areas such as the floor... More 

2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Our apartment of 2 bedrooms and 1 bathroom was perfectly suited to our needs (with 2 teenage children) for a fantastic holiday in the Gold Coast. The apartment was well equipped for self catering and the supermarket underneath the Towers made daily access of supplies really easy. The pools, both indoors and out, were great and well used. We also... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
ChevronManagement, Guest Relations Manager at Towers of Chevron Renaissance, responded to this review

Thank you Robyn for taking the time to post a review of your stay - we appreciate all feedback, and we are pleased to see that you enjoyed your stay with us. Our location is superb with all amenities within walking distance. The views from our apartments are always beautiful and are great to wake up to. We look forward... More 

1 review
3 of 5 stars Reviewed 5 days ago NEW via mobile

The lifts were very slow at times there was a 45 minute wait. There was little toilet paper when we checked in and the staff would not replace it . The rooms smelt a little musty. The location of the hotel and the pool were the best things about the hotel.

Was this review helpful? Yes
chevrontowers, Front Office Manager at Towers of Chevron Renaissance, responded to this review

Thank you for your recent review, I am glad to see you found the location and facilities enjoyable. We are sorry to hear about the toilet paper issue. As self-contained apartments our prices are designed around the fact that guests self-cater. We do however supply an initial starter pack for the amenities which includes toilet paper. Our policy is for... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Towers of Chevron Renaissance? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Towers of Chevron Renaissance

Address: 23 Ferny Avenue, Surfers Paradise, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Towers of Chevron Renaissance 4*
Number of rooms: 358
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Cheap Tickets, Expedia, Hotels.com, Orbitz, Despegar.com, Travelocity, Agoda, TripOnline SA, Odigeo and Tingo so you can book your Towers of Chevron Renaissance reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Towers Of Chevron Renaissance Hotel Surfers Paradise
Hotel Of Chevron Renaissance
Renaissance Surfers Paradise
Surfers Paradise Renaissance
Towers Of Chevron Renaissance Gold Coast/Surfers Paradise
Hotel Style:
#8 Top resorts Hotel in Surfers Paradise
#12 Spa Hotel in Surfers Paradise
#23 Luxury Hotel in Surfers Paradise

760 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (740)
Viewed
Room/suite (128)
Viewed
Bathroom (32)
Viewed
Hotel & grounds (103)
Viewed
Dining (29)
Viewed
Pool/beach area (94)
Viewed
View from room (122)
Viewed
Family/play areas (5)
Viewed
Business center/function rooms (1)
Viewed
Other (226)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Hotel & grounds (6)
Viewed
Pool/beach area (6)
Viewed
Room/suite (3)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
View from room (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay