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All 75 Surfers Paradise hotels

Towers of Chevron Renaissance

4.0 of 5 Resort   |   23 Ferny Avenue, Surfers Paradise, Queensland 4217, Australia
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AUD115 (AUD)
Towers of Chevron Renaissance

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A recent review
5 of 5 stars reviewed 2 days ago
Ravi W Melbourne, Australia
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907 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (240)
Date | Rating
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English first
Umina, Australia
2 reviews
2 of 5 stars Reviewed yesterday NEW via mobile

Paid top price to show up to an a room which hadn't been cleaned. The mattress in the main bed room had collapsed and was lumpy & terribly uncomfortable. The only saving grace was the location and the pool. Have stayed in cheaper places that were much better value and service.

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Berwick, Australia
1 review
1 of 5 stars Reviewed yesterday NEW

We can only warn you, but do NOT go to this hotel!! When we arrived in our apartment I have never been more disgusted. There had been a quick clean of the toilet and benches wiped but the rest was atrocious. Food splattered on the furniture, old food down the side of the fridge, dust so thick it made you... More

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Melbourne, Australia
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Chevron was a pleasure to stay at and there is no reason why i wouldn't stay there again. the staff were great and prompt when needed. i requested a higher level with an ocean view and got just that. chevron is very central for everything. only thing i could point out is about the showers; a upgrade on the showers... More

Review collected in partnership with this hotel

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chevrontowers, Public Relations Manager at Towers of Chevron Renaissance, responded to this review

Thank you for your glowing review, I am so pleased to read you enjoyed all aspects of the resort and we where able to accommodate your requests. The ocean views are truly spectacular. We are currently in the process of contacting all owner to upgrade the showers and put in a new glass panel. We look forward to welcoming you... More

Brisbane, Australia
1 review
4 of 5 stars Reviewed 3 days ago NEW

Was a great location with everything you need within walking distance and massive room size, the room was looking a little tired but in saying that you get what you pay for and for the price it was comfortable. I would stay there again

Review collected in partnership with this hotel

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chevrontowers, Front Office Manager at Towers of Chevron Renaissance, responded to this review

Thank you for sharing your wonderful experience Dave. As mentioned, our location is ideal with easy access to various holiday needs such as shops, restaurants and the beach. I have contacted you directly to ascertain your room number to ensure we get this assessed and upgraded. We hope to welcome you back to Chevron Towers soon. More

Sunshine Coast, Australia
1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

Had roaches in room, dirty and small for 3 bdroom apt. Asked to be moved, got moved the next morning as out of hours when I said anything approx8pm. Asked for refund or credit for the night as was very uncomfortable and disappointed due to uncleanliness and plastered up holes in walls and chunks out of apt. Door. Roaches were... More

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Napier, New Zealand
1 review
3 of 5 stars Reviewed 3 days ago NEW

Stayed for 10 nights for our wedding anniversary, staff were very helpful and accommodating, However rooms weren't clean ....mould in the shower, had to wash all dishes and cutlery before using .....not really a great start to our holiday....location is 100% perfect :)

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chevrontowers, Guest Relations Manager at Towers of Chevron Renaissance, responded to this review

Thank you for your feedback Johnny C. I am glad to see you found our staff friendly and accommodating, and made the most of our central location. I am sorry to hear there was a cleaning issue with the unit when you arrived. All apartments should be cleaned and then checked by a supervisor prior to be released for guest... More

South Coast
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Booking was wrong, but upgrade was to our satisfaction, self contained unit. Clean, comfortable beds, good shower. All amenities. You will need to buy your supplies, and supermarket close Very central. If you are with others, make sure you are in the same tower. Lifts are tricky. Security excellent.

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chevrontowers, Guest Relations Manager at Towers of Chevron Renaissance, responded to this review

Thank you for taking the time to post your review. Sorry to hear your booking wasn't correct upon arrival, I am glad we could rectify this immediately for you. It’s great to hear that you enjoyed your stay with us and appreciated the resort areas and facilities our apartments have to offer. We do hope to welcome you back in... More

Canberra, Australia
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

I found my stay at the Chevron Renaissance vert enjoyable, check in was excellent, and the location and access to the main precinct of Surfers was ideal. With cafes just below the accommodation and a wonderful oasis pool our visit was a great distressing event for all the family. On check we received wonderful assist and allowed to leave our... More

Review collected in partnership with this hotel

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chevrontowers, Front Office Manager at Towers of Chevron Renaissance, responded to this review

Thank you for your great review Ron, Thank you for highlighting the efficient service of our staff on check in and throughout your stay. We are glad you enjoyed the apartment and location. With the beach and many restaurants just a stroll away, it is the perfect position. We look forward to welcoming you back! More

Melbourne, Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have stayed on the Chevron before, but after reading so many bad reviews we were a bit hesitant to book here again. I found our room on the Holiday Holiday website. They have photos of each room on their website so you know exactly what you are getting with no surprises! We had a fantastic 30th floor apartment with... More

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Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

We have been staying at this hotel on our holidays for 4 years straight now. And I highly recommend it for singles, couples, or in our case families, to everyone worldwide. Great service, friendly staff, fantastic views, nice layout. And without a doubt we'll be there again next year.

Was this review helpful? Yes 1
ChevronManagement, Guest Relations Manager at Towers of Chevron Renaissance, responded to this review

Thank you for taking the time to post a review of your stay - we appreciate all feedback, and we are pleased to see that you enjoyed your stays with us over the past 4 years. We look forward to welcoming you back next year. More

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Additional Information about Towers of Chevron Renaissance

Also Known As:
Towers Of Chevron Renaissance Hotel Surfers Paradise
Towers Of Chevron Renaissance Hotel
Hotel Of Chevron Renaissance
Renaissance Surfers Paradise
Surfers Paradise Renaissance
Towers Of Chevron Renaissance Gold Coast/Surfers Paradise
Address: 23 Ferny Avenue, Surfers Paradise, Queensland 4217, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#16 Top resorts Hotel in Surfers Paradise
#27 Luxury Hotel in Surfers Paradise
#32 Family Hotel in Surfers Paradise
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Towers of Chevron Renaissance 4*
Official Description (provided by the hotel):
Towers of Chevron Renaissance offers a new level in contemporary lifestyle, located in the heart of Surfers Paradise. The complex consists of 3 majestic towers rising 50 levels, featuring one, two or three bedroom, fully serviced, self contained luxury apartments. Set in private landscaped gardens and manicured lawns, facilities include a 600sqm bell shaped pool surrounded by sandy beaches, a 25m lap pool, spas, saunas, barbeque areas, a gymnasium, children's playground and games room. ... more   less 
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