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Towers of Chevron Renaissance

4.0 of 5
23 Ferny Avenue, Surfers Paradise, Queensland 4217, Australia
Hotel amenities
Towers of Chevron Renaissance
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533 reviews from our community

Traveler rating
    142
    170
    87
    61
    73
See reviews for
Families
320
 
Couples
59
 
Solo
5
 
Business
10
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
melbourne
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 24, 2013 NEW

As a person with mobility issues i was a bit daunted staying in such a big complex i usually stay in more intimate low rise apts. but having received a very good deal i thought why not? And why not indeed!!. The apt we stayed in was immaculate all the amenities u could ask 4 and more and everything was... More

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See 3 more reviews by kris p for Surfers Paradise
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 23, 2013 NEW

Very secure and centrally located Chevron Rennaisance is well appointed with all the mod cons. I stayed three nights in late May and the hotel was busy. I did feel however for a newer establishment that it was very tired - doors scratched up, walls marked, couch had all sorts of detritus in the crevices, glass covered in hand prints,... More

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Stratford, New Zealand
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 23, 2013 NEW via mobile

We are not due to stay here until August, but due to check-in.com (who we booked through) going into liquidation, I have been in contact with Meghan and Melissa from Chevron Towers. They have been so helpful and courteous, can't wait to meet them in August. Just hoping for a refund for funds paid in advance to Check-in, nothing to... More

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Fiji
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 21, 2013 NEW

We enjoyed our a hassle-free stay in the main building/central. The 2 bedroom was clean, spacious and had a good view. Beds were comfortable and furnishings were lovely albeit a little tired. Parking was convenient and the Towers are close to a wide range of shops and restaurants - convenient location. My children enjoyed the "Beaches in the Sky" at... More

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chevrontowers, Front Office Manager at Towers of Chevron Renaissance, responded to this review
May 23, 2013

Thank you for your review Abigal, It is great to read the positive comments of your stay including the spectacular views we have! We look forward to welcoming you back in the near future More

Noosa, Australia
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 20, 2013 NEW

I had quite a few issues with this hotel, none of them good. From check in, then it went down hill. The receptionist, very rude on check in. Dramas with our room, dramas with the cleanliness of the room, which had cleaners sent back twice and still did a shocking job, I was cleaning the room myself, something you really... More

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See 3 more reviews by Carmel D for Surfers Paradise
chevrontowers, Guest Relations Manager at Towers of Chevron Renaissance, responded to this review
May 24, 2013

Hi Carmel, Thank you for your feedback. It was pleasure to meet you and assist you and your lovely daughter during your time at the resort. I am sorry that it did not start off well, and ever sorrier to hear you wont be back. Your check in process should have been smoother and the problems certainly should have been... More

Melbourne
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 19, 2013 NEW

I have now stayed here four times, twice directly through the owners on Stayz and twice through the official hotel reservations after seeing there listing on Stayz. Once again, very happy with the two bedroom, two bathroom room. Stayed in Level 28 in Tower 1 for the first time and didn't notice any difference to the other towers. My only... More

Was this review helpful? Yes 1
See 3 more reviews by Secco for Surfers Paradise
chevrontowers, Guest Relations Manager at Towers of Chevron Renaissance, responded to this review
May 20, 2013

Thank you for posting your review. It is so pleasing to read that this was your 4th stay here at Chevron and we ticked all the boxes! We look forward to welcoming you back again in the near future. More

Sydney, Australia
1 review
4 of 5 stars Reviewed May 19, 2013 NEW

So from reading all the negative reviews about this place I was nervous to see what it would be like. We stayed on the 26th floor in the north tower in a two bedroom apartment. We purchased the room through a deal on wotif, so got a great price. The room and facilities were great, with front on ocean views.... More

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Adelaide, South Australia, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 17, 2013

My husband, mother and I recently returned from a 5 night break in Gold Coast staying in a 2 bedroom apartment in Tower 3 level 36. We purchased this through a deals website. I must admit, I was more than a little concerned when I started reading reviews about the property and was worried that our break could end up... More

Was this review helpful? Yes 1
chevrontowers, Guest Relations Manager at Towers of Chevron Renaissance, responded to this review
May 18, 2013

Thank you for choosing Chevron Towers for your visit to the Gold Coast, and for posting this TripAdvisor review. We appreciate you sharing your experience and insights via this forum, and hope to have the pleasure of welcoming you back when you are next visiting the beautiful Gold Coast. More

Dunedin, New Zealand
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 15, 2013

I really couldn't fault this place. It was the ideal location for a family visiting the Gold Coast for 3 days. The panaromic views from the apartment were stunning (I think we were on the 43rd floor) and the apartment was generously sized and very clean and comfortable. Other guests we met in the lifts and near the pool had... More

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chevrontowers, Guest Relations Manager at Towers of Chevron Renaissance, responded to this review
May 16, 2013

Thank you Tess for the fantastic review. It’s always a pleasure reading reviews about how our guests have enjoyed their stay with us. I’ll pass your kind comments on to all of our departments. We are in a fantastic location within Surfers Paradise, which makes it very convenient and accessible for our guests to explore the sights of the Gold... More

1 review
3 of 5 stars Reviewed May 11, 2013

Arrived into our 3bdrm apartment to find one couch & two chairs in living room to accommodate 6 people which hotel new. Room was dirty, plaster on walls coming off & painting overall needed. Complained & were moved to another room which was again dirty & in urgent attention of painting. Blinds in room which did not block out sun... More

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chevrontowers, Guest Relations Manager at Towers of Chevron Renaissance, responded to this review
May 13, 2013

Thank you for your review. I am alarmed to hear about the cleaning standards of your apartment, there is no excuse for an unclean room, and I’m sorry that on this occasion we let you down. Can you please email me directly on stay@chevrontowers.com.au with your room number and surname so I can personally inspect your apartment and arrange a... More

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Hotel Summarization (Beta)

What travelers say

  • Bedroom apartment(9)
  • Theme park(5)
  • Indoor heated(4)
  • Ocean views(4)
  • Coles supermarket(4)
  • Pool area(3)
  • Lagoon pool(3)
  • Very nice(3)
  • Great location(3)

Additional Information about Towers of Chevron Renaissance

Address: 23 Ferny Avenue, Surfers Paradise, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Fitness Center Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#15 Top resorts Hotels in Surfers Paradise
#25 Luxury Hotels in Surfers Paradise
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Towers of Chevron Renaissance offers a new level in contemporary lifestyle, located in the heart of Surfers Paradise. The complex consists of 3 majestic towers rising 50 levels, featuring one, two or three bedroom, fully serviced, self contained luxury apartments. Set in private landscaped gardens and manicured lawns, facilities include a 600sqm bell shaped pool surrounded by sandy beaches, a 25m lap pool, spas, saunas, barbeque areas, a gymnasium, children's playground and games room. ... more   less 
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Also Known As:
Towers Of Chevron Renaissance Hotel Surfers Paradise
Towers Of Chevron Renaissance Hotel
Hotel Of Chevron Renaissance
Renaissance Surfers Paradise
Surfers Paradise Renaissance
Towers Of Chevron Renaissance Gold Coast/Surfers Paradise

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Towers of Chevron Renaissance
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