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Santana Holiday Resort Apartments

7-15 Monte Carlo Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia
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86 Reviews from our TripAdvisor Community

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Brisbane, Australia
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

I wouldn't let my ex mother in law stay in this place!!! Paid $285 for one night for a room with a queen bed and we had 2 singles pushed together which had springs digging into our backs, we decided to sleep on the sofa bed as it had slightly less springs trying to shiv us in the back but... More 

Helpful?
Thank Tiwillia84
Logan City, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We found the room to be quite dated, particularly the bathroom. The living room and kitchen were fine but the bathroom could've been cleaner. Also, the shower is in a slippery bath hard to get into. As a larger man I hurt my back trying to steady myself under the shower. The air-conditioner in the room leaked and wet the... More 

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Thank Nick K

Travelers are raving about these Surfers Paradise hotels

Chinchilla, Australia
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed December 19, 2015 via mobile

Upon trying to open the front door with a key that didn't work properly, to entering to have the smell of something "wet". Settled in and late in the afternoon turned the air con on to find that 15mins later it started leaking all over the floor. The couch carpets and wall where all drenched. Ended up using the fruit... More 

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Thank Bel1976_12
Melbourne, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 11, 2015 via mobile

Had my worst stay ever here. Definitely wouldn't recommend. First night came back to find that out suitcases had been gone through and money stolen. Management was no help or considerate of our situation at all. No one should risk staying here.

Helpful?
Thank vouger1
Wellington, New Zealand
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed October 28, 2015

Having stayed at this resort previously made a reservation and paid from NZ. On arrival told payment was not enough and charged an extra $300 for a child. Despite having receipt and confirmed numbers the NEW managers would not budge. Facilities are becoming tired and complex needs updating. Location and pool area all good but attitude of managers ensure we... More 

Helpful?
4 Thank Menesha332
Maryborough, Australia
Level Contributor
4 reviews
4 of 5 stars Reviewed August 20, 2015

Good solid accommodation at a reasonable price. We spent 3 nights and were very comfortable. Easy to find. Central location. We walked to Gold Coast Convention Centre. Tram, petrol station, supermarket, restaurants and beach all close by. Rooms were self contained and had everything we needed or could think that you possibly would need for an extended stay. The rooms... More 

Helpful?
Thank NHutley
Dunedin, New Zealand
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 21, 2015

highly recommend this motel only a short walk to the main bit of surfers, close to everything great pool, bbq area, rooms are great. we had a great family stay here, there also is a wee games room downstairs including a pool table, the tram is only a short walk away if wanted to catch that, petrol station just round... More 

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2 Thank wendz30
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 8, 2015

My Partner and I came here just last week ( March 15 ) for 8 nights, we loved it ! such a pretty resort, loved how the apartments were white on the outside, lots of surrounding tree's, beautiful spa and pool with pretty blues & pinks/purples ( lights ), surrounding neighbors were lovely. Inside we stayed in the one bedroom... More 

Helpful?
4 Thank Angie Z
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 23, 2015

just want to say our stay here was amazing not only did they fit us in at late notice but the room and the amenties was amazing managers we A+ would highly recommend loved my stay here & will come back

Helpful?
3 Thank kaylene2015
Adelaide, Australia
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed February 16, 2015

Was admittedly a little sceptical of some of the reviews of this place but will say now that it was above and beyond my expectations! Upon arrival (1 hour before check in) we were given the keys to one of the 2 apartments we had booked. Very smooth, friendly and welcoming check in with the property managers. Proceeded to the... More 

Helpful?
5 Thank Murphys_on_Tour
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