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Q1 Resort and Spa

Certificate of Excellence
4.5 of 5
Hotel website
9 Hamilton Avenue, Surfers Paradise, Queensland 4217, Australia
Special Price
15% off room rate
Q1 Resort and Spa
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Ranked #6 of 58 Hotels in Surfers Paradise
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
chrisI4777DB Brisbane, Australia
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1,510 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed yesterday NEW via mobile

My partner, 2 year old daughter and I stayed at the q1 for 7 nights, it was a beautiful hotel, clean friendly staff quiet BUT our bedroom was horrible!!! The aircon was horrible!!! It was so hot and the aircon couldn't be on because if it were on the blinds would hit the windows/frame over and over again making a... More 

Was this review helpful? Yes
Brisbane, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

M wife and I have had the most incredible stay at the Q1 resort. The suite was brilliant , clean and so modern. The staff including housekeeping were just so friendly and inviting. Truly a wonderful experience all round ..Congratulations Q1...

Was this review helpful? Yes 1
Nippers101, Guest Relations Manager at Q1 Resort and Spa, responded to this review

Dear chrisI4777DB, Thank you for your stay with us in March and for your wonderful review which is greatly appreciated. Hope to see you back again soon. Warm regards, J.F. Boggs Manager on Duty Q1 Resort and Spa More 

Sydney, Australia
Top Contributor
112 reviews 112 reviews
65 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed 4 nights at Q1 in an ocean view apartment. Very happy with the location, which is near the new tram (not noisy) and very close to the heart of Surfers Paradise. Comfortable bed and good bathroom with a spa bath. Nice kitchen facilities and open spacious lounge room. Very nice pool and a reasonable gym (could benefit from... More 

Was this review helpful? Yes 2
Nippers101, Guest Relations Manager at Q1 Resort and Spa, responded to this review

Dear RomaPHILE33, We appreciate that you've taken a few moments to review Q1 Resort and thank you for your valuable comments. I was happy to read as a Trip Advisor top contributor that your review of Q1 was a positive one and look forward to your return stay, soon I hope. Warm regards, J.F. Boggs Manager on Duty Q1 Resort... More 

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

First time for my family at Q1 and it didn't disappoint. We stayed in a 2 Bedroom Apartment and it was spacious, clean, and had all the comforts of home. The kitchens are well equipped for self catering if we wanted to although we had restaurants and supermarkets only a short stroll away. The location of Q1 is fantastic. Tram... More 

Was this review helpful? Yes 1
Nippers101, Guest Relations Manager at Q1 Resort and Spa, responded to this review

Dear SarahWillo12, Thanks for your feedback. I'm pleased that your first time stay at Q1 did not disappoint and that you made the most of our excellent facilities and convenient location. I was pleased to read that you'll definitely be back too, hope to see you then. Warm regards, J.F. Boggs Manager on Duty Q1 Resort and Spa More 

Invercargill, New Zealand
1 review
5 of 5 stars Reviewed 2 days ago NEW

Q1 totally rocks, the staff where great but the view and room size and condition and everything else was totally amazing. The rooms are huge and beautiful, trust me if you stay here you will not be disappointed.

Was this review helpful? Yes 1
Nippers101, Guest Relations Manager at Q1 Resort and Spa, responded to this review

Dear Nic L, Thanks for saying that we rock! I'm pleased that your stay ticked all the boxes and trust that your next stay with us will be even better. Warm regards, J.F. Boggs Manager on Duty Q1 Resort and Spa More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 days ago NEW

This is the 3rd time I've stayed at Q1 and whilst it could improve in some areas, it is generally always a pleasant place to stay. Easy walking distance to the beach and to Cavill Mall. Only small issues are finding a suitable parking space and the occasional delay with the lifts due to it being a busy hotel. One... More 

Was this review helpful? Yes 1
Nippers101, Guest Relations Manager at Q1 Resort and Spa, responded to this review

Dear Chris F, Thank you for your excellent review, I agree that there is always room for improvement, its what drives us here at Q1. Your comments regarding Housekeeping have been read by our Housekeeping Manager and I apologise that we fell short of your expectations in some areas, your next visit I trust will be a great improvement. Warm... More 

Brisbane, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Excellent customer service. Very large modern apartment with a fantastic view of the ocean (39th floor). A last minute choice, the Q1 was fantastic. The staff were extremely helpful and the facilities were just the ticket for a wonderful week at the Gold Coast. So close and convenient to many attractions and the new trams made this location perfect.

Was this review helpful? Yes 1
Nippers101, Guest Relations Manager at Q1 Resort and Spa, responded to this review

Dear FD, Thanks for your review and that your excellent last minute decision to stay with us didn't disappoint. Hope to see you back again. Warm regards, J.F. Boggs Manager on Duty Q1 Resort and Spa More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed in Room 5101 on the 51st floor from the 7th to 15th March 2015 which is a two bedroom apartment with ocean views. Everything is awesome and upto the standards except the flooring (both carpet & timber flooring) which were dirty and all worn out. Not something you expect from a 4.5 star resort. Also, the hot water in... More 

Was this review helpful? Yes 2
Nippers101, Guest Relations Manager at Q1 Resort and Spa, responded to this review

Dear M. N, Thanks for your recent stay with us and taking a moment to comment on your Q1 experience. I was pleased to read that you enjoyed your stay overall. The owner of this apartment has furnished the flooring with polished wooden floorboards, thank you for your valuable feedback regarding the floor which will be forwarded to our owner... More 

Hobart, Australia
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Went for my other halves 21st and it was such a lovely hotel. Clean and modern. The staff were friendly. The views were incredible. Stayed on lvl 52. Stayed there for a week in the 2 bedroom spa apartment. Recommend this place very highly.

Was this review helpful? Yes 1
Nippers101, Guest Relations Manager at Q1 Resort and Spa, responded to this review

Dear Zandons, Thanks for your stay and your kind comments, I'm so glad that the special occaision of your partner's 21st was so memorable for the right reasons. Hope to see you back again. Warm regards, J.F. Boggs Manager on Duty Q1 Resort and Spa More 

Brisbane, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We absolutely loved our stay at Q1. Unbelievable views, fabulous apartment with lots of space and quality fittings. The bed was soooo comfortable I didn't want to get up! One of the best hotels I have stayed in...and I am in the industry so have stayed in a few. Thanks Q1 can't wait to come back! :)

Was this review helpful? Yes 3
Nippers101, Guest Relations Manager at Q1 Resort and Spa, responded to this review

Dear Gigi247, You are our 1500th reviewer on Trip Advisor! I'm so pleased that your review is such a fantastic one for this auspicious occaision. I know that people who work in the industry have an extra keen eye for quality and its great that you had a great stay with us. Come back again soon. Warm regards, J.F. Boggs... More 

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