Stayed there in early May 12 in a one bedroom apartment for a few days. Furniture was dirty & falling apart. Both TVs were old CRT types out of the Arc. The place is ageing poorly. I needed to do a quick check of emails but both systems for use by house quests were down. The desk staff were helpful...
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our recent delightful stay to celebrate our 52 wedding anniversary was beyond expectations.the friendly staff and duty manager Jason in particular made us feel like family.We will gladly highly recommend q1 to all our friends
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Dear frank b,
Thankyou for taking the time to post a review on TripAdvisor about your recent stay at Q1 Resort and Spa, we genuinely appreciate all feedback and use it to proactively improve upon the product and services that we offer to make the guest experience as positive as possible.
I am pleased that you loved your stay at...
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Good view from higher floors above 20, all amenities in the room right from kitchen to microwave, washing machine and dryer, access to daily needs, near to the beach. A week's stay will satisfy if you are a beach freak.
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Dear Rajanshital,
Thankyou for taking the time to post a review on line recently about you stay at Q1 Resort and and Spa. We genuinely appreciate all feedback as it is used by Management as a tool for proactively inproving Q1 so that the guest experience is a great as it can be.
I am pleased that you loved your...
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I booked a 2 bedroom ocean view apartment at Q1 for my wife, son and I. Q1 is a striking looking building set right in the heart of surfers, without really trying the place is impressive to start with. I pulled up at the entrance which is modern and hassle free and has plenty of space to stop your car...
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Dear Handyman 123,
Thankyou for taking the time to post a review on TripAdvisor about your recent stay at Q1 Resort and Spa. We genuinely appreciate all feedback and use it to proactively improve upon the Q1 product and services. Whilst I understand that not all aspects of your stay lived up to your expectations, I trust that you had...
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Everything was great. It's close to the beach.
And I love the sky deck!
The view is amazing!
The room is excellent.
But one thing, can q1 please make the Internet free?
We live in Brisbane and often come for a holiday.
And we need the Internet!
It would make more tourist and more people enjoy the most out of...
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Dear Pop_Lil,
Thankyou for taking the time to post a review on Trip Advisor about your recent stay at Q1. We genuinely appreciate all feedback as it is used as a valuable tool for proactively improving upon our product and services with the aim of making your stay as best as it can be.
I am pleased that you loved...
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The view as you walk through the door was amazing. The apartment fit out and lay out is great. But I think Q1 needs to decide if this is a hotel or an apartment. As an apartment it is really disappointing. It is the little things that let it down.
* no coffee plunger
* oven and oven trays filthy...
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Dear Jill M,
Thankyou for taking the time to post a review on TripAdvisor about your recent staty at Q1 Resort and Spa. All feedback is highly valued as Management use it as a tool for proactively improving our product and services to make the guests stay as great as possible. Whilst I understand that not every aspect of your...
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Their Reception seem little bit cool. I got two key Cards when I check in, one for the room, another for access lift, swimming pool, GYM, car park, I think it is security reason.
I have booked 2 bedroom apt, the room at 40/F garden side. It only about 30 second to 40/f by lift, the size of the room...
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Dear chicagocitynight,
Thankyou for taking the time to post a review on TripAdvisor about your recent stay with us. We genuinely appreciate all feedback and use it to proactively improve the quality of the Resort with the focus on the guest.
I am pleased that you enjoyed your stay at Q1 Resort and Spa. Indeed, all of our spacious apartments...
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We have stayed at Q1 twice and have been happy both times. Spacious and modern rooms with amazing views from the enclosed balcony. Away from the hustle and bustle of cavil but still walking distance to everything. Surrounded by great restaurants. Only downside was the first time we stayed we thought we would be able to visit Sky Point but...
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Dear HolidayCouple11,
Thankyou for taking the time to post a review on TripAdvisor about your most recent stay at Q1. We genuinely appreciate all feedback and distribute this throughout the Management team so that we may proactively improve the Resort's product and services.
I am glad you loved your stay at Q1 and acknowledge that you have stayed on prior...
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I will get the views out of the way first. Fantastic. 36th floor you can see forever
Now the property. Modern, our apartment was clean (after reading other reveiws I was nervous & took the pine-o-clean with me) but was so pleased not to need it. Our apartment 3602 was very clean. We did book with Q1 themselves NOT with...
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Dear jan c,
Thankyou for taking the time to post a revie on Trip Advisor about your most recent stay at Q1. We certainly do appreciate all feedback as it is used to proactively improve ourselves so that the guest experience is a positive one.
I am pleased that you enjoyed your time at Q1 Resort and Spa and we...
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I stayed here for my 21st in April 2011 and was extremly disappointed in the hotel. The room was dirty and not maintened very well. I think there are other hotels around the gold coast which are closer to caville avenue and in better condition for a fair bit cheaper rate.
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Dear Alicia B,
Thankyou for taking the time to post a review on line about your recent stay at Q1 Resort and Spa. We certainly do appreciate all reviews as they are considered an important tool for maintaining high standards and improving upon the guest experience to ensure that all stays are memorable for all the right reasons.
Congratulations on...
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