Despite reading a few reviews stating that staff were unhelpful, we found them to be very friendly when assisting the three of us. We each had an apartment on different floors, the security arrangements of the resort mean you can't get to another floor, you need to swipe your room key to gain access to each other's rooms. We solved... more

Firstly this is an apartment people- if you are complaining about not having toilet paper or washing powder then you need to stay in a hotel. I prefer to stay in apartments when I can, having a fridge, an oven and a washing machine more than makes up for me having to buy toilet paper etc. We got there early... more

Stayed at Artique for 7 nights. I showed up at 11am and asked if there was any chance my room would be ready early. It wasn't ready then but the receptionist said she'd ring me when it was. We weren't allowed to use the facilities before checking in without paying a $100 bond which was I did think was pretty... more

it was nice and very relaxing holiday. i couldnt wait to go for another one soon somewhere elsewhere. more

I would never stay at this Hotel again. The staff at reception very rude. We requested if we can be checked in bit earlier then 2:00pm but they purposly made us wait & gave the keys exact 2:00pm. The hotel was not at all full. Once we checked in the the floors were all dirty, rooms not vacummed, water blocked... more

Despite some initial reservations concerning service, all that I can say is that we had no such problems. Staff seemed efficient & helpful. Our late initial arrival all went to plan and a last minute change to the booking went without a hitch. Nice modern complex & facilities. Loved the apartment. Great place & good value. more

We found the Artique to be a fantastic place to stay. We could gladly move in. We were aware they are apartments and were happy to buy I own Washing powder, dishwasher tabs, toilet paper exc... The staff were friendly but slightly overworked. I think they need to employ more staff. We found the supermarket, bottle shop south of Artique... more

The Artique is a good place to stay, great sized apartment, everything in the kitchen you need, close to the beach and Cavill Ave. The pool, gym, sauna and BBQ areas are excellent. The service though was very rude and abrupt. Most requests seem to hard to be actioned by reception. Was also annoyed that there was no extra toilet... more

We were "greeted" by a snarly woman at the front desk. Everything was too hard. It obviously was however as it took forever to process us. She did not want to answer questions and we were disgusted by her attitude. The rooms however were great. Very comfortable and well apointed. Tastefully furnished and new. The pool, spa and sauna facilities... more