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Aristocrat Apartments Gold Coast

19 Aubrey Street, Surfers Paradise, Queensland 4217, Australia
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Aristocrat Apartments Gold Coast
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A recent review
3 of 5 stars reviewed 2 weeks ago
Mel F Melbourne, Australia
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36 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Melbourne, Australia
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My partner and I recently stayed at the Aristocrat Apartments on the Gold Coast. We were very happy with our apartment - Number 20 on the 6th Floor. It was by no means a 5 Star hotel, but it was clean, comfortable in a great location and had everything that we needed. For the price that we paid, we were... More 

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Werribee, Victoria, Australia
16 reviews 16 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed December 5, 2014

What can I say, this place was not the place we thought we were staying at!! So many things were wrong. The lift would take us to a level different to what we pressed in. The bbq out of order. The spa didn't work. The gym was locked and everytime we went to reception they were closed. Our foxtel didn't... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 6, 2014

this is the worst service apartment i have ever been room very dirty, really old stuff, and worn out sofa is disgusting, i have to pay for amenitis??? what kind a hotel is that?? the position is nice not to far to the beach and only 15min walk to surfer paradise but really not worth the price and i never... More 

Was this review helpful? Yes 1
Adelaide, Australia
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 26, 2014

My husband and I had Room 22 on the 7th floor and it was really nice. Good views, clean, tidy with everything working. We had an excellent stay there and would highly recommend it. The staff are very nice and friendly and were available to speak to whenever we had a query. It was chilly weather but they have a... More 

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Greater Brisbane, Australia
16 reviews 16 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 19, 2014 via mobile

We spent the Mothers day weekend at this resort and it was great. Location perfect - close to beach, cafes and Cavil Avenue but away from the crowds and a bit quieter. We had a one bedroom apartment on 16th floor with spectacular sea views (I rang reception to request a room with a view and they were very friendly... More 

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Darwin, Australia
1 review
4 of 5 stars Reviewed June 19, 2014

I have stayed here a number of times with this last trip being for 4 weeks. The Aristocrat is certainly not 5 star but what it lacks in 'start's it makes up for in the location (10-15 minutes walk out of central Surfers Paradise), convenience to public transport, views (above the 10th floor), the willingness of staff to assist you... More 

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New Plymouth, New Zealand
11 reviews 11 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 17, 2014

We have stayed there for the last 3 years but moving this year. Last year extremely disappointing. Filthy carpet. Old uncomfortable bed. Cane lounge suite, really bad for backs! Very uncomfortable! Prices go up each year but no improvements to apartments. Rochelle in the office was lovely and very helpful but believe she too has moved on. This place needs... More 

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Inverell, Australia
2 reviews
3 of 5 stars Reviewed June 8, 2014

Views amazing. About the only good thing. No reception or help desk. Cannot access austar on TV. No access to gym. Bright light outside the bedroom Window. Washing machine did not work. Lift must back onto bedroom as the noise was awful when it was moving. Apartment clean. No access to any reception desk made things difficult. Would not stay... More 

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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed May 31, 2014

We stay 5 nights here in 1 bed room apartment. We arrived late around 8pm and found that the door is locked. We try to ring the number for after hour check in but no one is answering the phone. We saw one old man sleeping on the couch in front of the reception area. After almost 30minutes try to... More 

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Auckland Region, New Zealand
1 review
2 of 5 stars Reviewed February 1, 2014

Inside was very-very aged, not cleaned properly at all - sand and dust everywhere. Bathroom was quite filthy, didn't have a fan, toilet roll holder was broken and one toilet roll paper for the family for 6 days. Power point in the kitchen didn't work. Lifts were unreliable, hard to get hold of anyone on the reception. The bed given... More 

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