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Ipanema Resort Apartments

2865 Gold Coast Highway, Surfers Paradise, Gold Coast, Queensland 4217, Australia
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1 room 1 adult
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Ipanema Resort Apartments
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113 Reviews from our TripAdvisor Community

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Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We arrived after hours (Saturday afternoon) & there is an intercom with someone that guides you into reception The staff were extremely helpful (over the phone - never saw anyone in person except the manager) & the manager was absolutely lovely but as we stayed Saturday - Tuesday there is no reception from Saturday afternoon to Monday. This was a... More 

Helpful?
1 Thank KupcakeKaren
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Checked in effortlessly by the ever vivacious Terresa who accomodated every need. If you are after the perfect sanctuary away from Surfers Paradise but a stones throw from the more civilised Broadbeach then the Impanema is your ticket. Amazing pool, very warm and tranquil elevated spa, fantastic Sauna. Not too much to fault, the staff are wonderful and always looking... More 

Helpful?
2 Thank Gavin M
Southport, Australia
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I have been renting an apartment for the past 2 years at Ipanema and I doubt I would be leaving anytime soon. The facilities are impeccable and well maintained, pool, gym spa, others have a lot to envy. The building has been recently repainted and regularly looked after, it's a pleasure to be here. The manager has always been extremely... More 

Helpful?
Thank PJessSanB
Adelaide, South Australia, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 15, 2015

My brother, my friend, and I stayed in this hotel for 10 nights in the spring of 2014 (sorry the review says september 2015 but i couldnt choose earlier), this is a late review and hopefully not much has changed. The room we stayed in was 75 dollars each night and we had 2 single beds and 1 fold up... More 

Helpful?
Thank Andrew S
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed November 20, 2015

After travelling both interstate and internationally, I have never experienced such poor service EVER! This includes those countries where customer service is practically unheard of, you paid for what you got. Upon arrival I was told that because I was paying cash for the security bond, I would not be able to receive it upon checkout but they would have... More 

Helpful?
5 Thank Kide M
Ipanema Holiday R, Manager at Ipanema Resort Apartments, responded to this review

Thank you very much for sharing the details of your stay and. I apologize for the slow service you received I will definitely share your notes with our team. If any team member comes across you and your partner again they will be extremely happy to apologize in person. Bonds cannot be guaranteed to be given straight away as we... More 

Kingswood
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 14, 2015 via mobile

I have been to a couple of places at surfers paradise. I have found this place a great place to stay. I was welcomed with open arms when I arrived. The place was clean and tidy. The facilities were great and I used them almost every day I was here! Love the bbq area, nice and relaxing sitting out there... More 

Helpful?
1 Thank ltarran
Mackay, Australia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 13, 2015

Needed a good clean, need receptionists able to help and be there - usually no one about. management appear to want to be paid for little input and what input there was unhelpful, disinterested and bordering on rude. Decent cleaning service could help move on somwhere else

Helpful?
4 Thank tr00de
Surfers Paradise, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed October 8, 2015

Unfortunately our experience was disgraceful. We found the Managers very rude and aggressive using explicit disgusting language to visitors yelling profanities in the reception area to some older customers. They seemed very scared at the time and left. Reception was not helpful at all. Rooms were average. Would never go back or recommend this place, the most racist profanity used... More 

Helpful?
4 Thank Kezzatap
Queensland
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 20, 2015

Friendly Helpful Management, 20 minute stroll to Cavill Ave area or catch the tram which passes out the front and also goes down to Jupiters Casino, walk around the block and G C bus transport also takes you in both directions if you feel like leaving your car parked in the secured underground free carpark. Our unit was clean and... More 

Helpful?
Thank fLASH-Qld
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 29, 2015

I arrived after reception working hours but the staff were nice to guide me through the check in process through the intercom. Was really glad that I chose this accommodation because the 1 bedroom apartment was really clean with a spacious living room. It also has a kitchen area, laundry area and balcony. I can't wait to go back again... More 

Helpful?
Thank Evelyn F
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