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Palazzo Colonnades

Certificate of Excellence
2988-2994 Gold Coast Highway, Surfers Paradise, Queensland 4217, Australia
Hotel amenities
Palazzo Colonnades
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Peter C
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121 reviews from our community

Traveler rating
    41
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    4
    8
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41
29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed 3 days ago NEW

We stayed for a week. The very reasonable price had me a bit apprehensive but we were very happy with the apartment. A bit tight as warned when we had 5 in the 2 bedroom apartment for 3 days but otherwise it was clean and well appointed. Great iron! Very handy walk to Surfers, friendly staff and loved the free... More 

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Hamburg, Germany
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We were at the Apartment for 4 days. The price was ok. The bed a a bit soft but it was ok. It also was tidy and we had nothing to complain about. The staff was kind and helped overtime we had a question. Only the Wifi wasn't free a expensive.

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Brisbane, Australia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I'd just like to say from the outset that I find the previous "over the top" very negative review by MissLea888 very hard to believe. In fact I find it almost a work of fiction. I reside in Brisbane and have stayed at Palazzo Colannades many times over the past 18 months and I just cannot give any credibility to... More 

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Adelaide
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
63 helpful votes 63 helpful votes
1 of 5 stars Reviewed March 15, 2015

Firstly I would never write a negative review without absolute good reason as I know they have the potential to cause a negative effect for the business named. On this occasion the Palazzo Colonnades has well and truly earned their negative review and if I could rate them 0 stars I most certainly would. Upon check in we had to... More 

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Leikis, Manager at Palazzo Colonnades, responded to this review

Thank you for the opportunity to respond to the feedback received from MissLea888. Customer feedback is key for a hospitality business and we endeavour to monitor every review from our customers to ensure our processes and procedures are continually improved. This feedback is extremely disappointing for the resort and it certainly warrants a response to the key issues reported by... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 15, 2015 via mobile

Honestly, I don't know how I feel about this place. On one hand it's great and on the other I'm not sure I'd stay again. The great: * great value for money * good location and easy to find * a good base to explore from * generally quite tidy * lovely pool area & spa * friendly staff *... More 

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Tel Aviv
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2015

The hotel is about a block from the beach and is an easy walk away from the main Surfers Paradise shops and restaurants. We found the location to be very handy with a light rail station almost out the front. Staff friendly, clean rooms , would definitely stay here again close to everything tram at door , pool and spa... More 

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australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 14, 2015

Staff friendly, clean rooms , would definitely stay here again close to everything tram at door , pool and spa great , don't know what others were saying about reception they were friendly and talked to guests, tip don't go to the buffet dinners there not worth the money paid , the sunrise Chinese buffet was the worst got some... More 

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Sydney, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 10, 2015

We have just spent a week at the Palazzo Colonnades in a one bedroom unit (Room 1004) and it was very comfortable, overlooking the pool and river. The hotel is about a block from the beach and is an easy walk away from the main Surfers Paradise shops and restaurants. We found the location to be very handy with a... More 

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Exeter
Top Contributor
61 reviews 61 reviews
43 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed January 4, 2015

My sister and I stayed here for 6 nights in September, the hotel is easy to find right by a tram stop. It's a short walk to the beach and about a 10 min walk down to the centre. The ladies on reception are super nice and helpful, they will book anything free of charge and booked us tickets for... More 

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Negeri Sembilan, Malaysia
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 28, 2014

warm, friendly and helpful. Ms. Sue was more than happy to assist at all times. Apartments were clean, well equipped and delivered as promised in the website. Good location (close to surfers paradise beach and shopping centres).

Was this review helpful? Yes 1
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