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Palazzo Colonnades

2988-2994 Gold Coast Highway, Surfers Paradise, Queensland 4217, Australia
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Palazzo Colonnades
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A recent review
5 of 5 stars reviewed 1 week ago
Supernovae79 Adelaide, Australia
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124 reviews from our community

Traveler rating
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    22
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    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Adelaide, Australia
1 review
5 of 5 stars Reviewed 1 week ago

We got a great deal on Booking.com for this Hotel. After problems with Jetstar we were happy to finally arrive in the Gold Coast thanks to Virgin. We took a 45 minute public bus and tram ride which brought us to the front entrance of the hotel for just $25 for the 3 of us. Bonus! Great location between Surfers... More 

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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We arrived from Sydney last weekend,and was greeted by Joy& Sue.Joy was very friendly and helped us with our tours around Surfers.The room was spacious and clean,the bed very comfortable.Our room looked over the pool and had a pleasant view at the river. We appreciate Joy & Sue's advice what to do at Surfers,we only had half a day at... More 

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We, like others, didn't expect much for our money when we booked. We booked last min using a site found on google that finds the best rates. We needed to fill 4 nights fast, and these guys came up cheapest. On arrival i must say we was impressed. The pictures looked good on the site, and the place looked exactly... More 

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1 review
4 of 5 stars Reviewed 4 weeks ago

We stayed for a week. The very reasonable price had me a bit apprehensive but we were very happy with the apartment. A bit tight as warned when we had 5 in the 2 bedroom apartment for 3 days but otherwise it was clean and well appointed. Great iron! Very handy walk to Surfers, friendly staff and loved the free... More 

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Hamburg, Germany
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 14, 2015

We were at the Apartment for 4 days. The price was ok. The bed a a bit soft but it was ok. It also was tidy and we had nothing to complain about. The staff was kind and helped overtime we had a question. Only the Wifi wasn't free a expensive.

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Brisbane, Australia
2 reviews
5 of 5 stars Reviewed March 26, 2015

I'd just like to say from the outset that I find the previous "over the top" very negative review by MissLea888 very hard to believe. In fact I find it almost a work of fiction. I reside in Brisbane and have stayed at Palazzo Colannades many times over the past 18 months and I just cannot give any credibility to... More 

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Adelaide
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
65 helpful votes 65 helpful votes
1 of 5 stars Reviewed March 15, 2015

Firstly I would never write a negative review without absolute good reason as I know they have the potential to cause a negative effect for the business named. On this occasion the Palazzo Colonnades has well and truly earned their negative review and if I could rate them 0 stars I most certainly would. Upon check in we had to... More 

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Leikis, Manager at Palazzo Colonnades, responded to this review

Thank you for the opportunity to respond to the feedback received from MissLea888. Customer feedback is key for a hospitality business and we endeavour to monitor every review from our customers to ensure our processes and procedures are continually improved. This feedback is extremely disappointing for the resort and it certainly warrants a response to the key issues reported by... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 15, 2015 via mobile

Honestly, I don't know how I feel about this place. On one hand it's great and on the other I'm not sure I'd stay again. The great: * great value for money * good location and easy to find * a good base to explore from * generally quite tidy * lovely pool area & spa * friendly staff *... More 

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Tel Aviv
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2015

The hotel is about a block from the beach and is an easy walk away from the main Surfers Paradise shops and restaurants. We found the location to be very handy with a light rail station almost out the front. Staff friendly, clean rooms , would definitely stay here again close to everything tram at door , pool and spa... More 

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australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 14, 2015

Staff friendly, clean rooms , would definitely stay here again close to everything tram at door , pool and spa great , don't know what others were saying about reception they were friendly and talked to guests, tip don't go to the buffet dinners there not worth the money paid , the sunrise Chinese buffet was the worst got some... More 

Was this review helpful? Yes 1
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