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Mantra Crown Towers

Certificate of Excellence
5-19 Palm Avenue, Surfers Paradise, Gold Coast, Queensland 4217, Australia
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1 room 1 guest
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Mantra Crown Towers
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656 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Any
English first
  • All months
    (656)
  • Mar-May only
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Coolum Beach, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Crikey! We had such a fantastic time at the Mantra Crown Towers. Everything from the customer service at reception to the lovely shower/bath gels and lotions in our room were you-beaut. Our room was clean and had everything we needed for our 5 day stay. The view was spectacular from the 33rd floor. Thank you to all the staff at... More 

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Melbourne, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The Crown Towers are an excellent stay. Everything was great although a bit dated. My only quork is that I was required to leave a deposit which was charged to my credit card. We scrubbed that appr cleaner than the condition we reveived it but my sec deposit never got returned. Such a pity something lime this marred the outcome.... More 

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MantraCrownTowers, Front Office Manager at Mantra Crown Towers, responded to this review

Thank you for taking the time to review your recent stay. On arrival we take a $100 pre-authorisation on a credit card from all guests, which releases after your departure (generally can take up to 10 working days, depending on your bank). Please contact our friendly reception team directly at the resort on (07)5555 9999 to provide your details and... More 

Dunedin, Otago, New Zealand
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We loved this place last year (2014) so decided to stay there again this year. Only difference was being 4 floors higher. Still loved everything about this place as ot has everything anyone could want while holidaying.

Was this review helpful? Yes
MantraCrownTowers, Front Office Manager at Mantra Crown Towers, responded to this review

It is great to read that you have found your second stay as enjoyable as your first. We thank you for your continued patronage and we look forward to potentially hosting you again next year. Kind regards Christopher de Closey Front Office Manager More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 days ago NEW

Great place to stay with kids & in a great location :) :) :) Bathroom a little outdated but clean & with hot water it didn't matter to me. Large kitchen & living area with great views... Thai restaurant was delicious also and pool was great for kids... Rrally enjoyed our stay :) :) :)

Was this review helpful? Yes
MantraCrownTowers, Front Office Manager at Mantra Crown Towers, responded to this review

Thank you for taking the time to review your stay. We are pleased you have enjoyed your time with us, especially our amazing facilities and restaurants on site. We hope you choose to stay with us again in the future. Kind regards Christopher de Closey Front Office Manager More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed here as a family of 3, the staff at the reception were always so friendly! The 1 bedroom apartment we stayed in was perfect, great size, our son had plenty of room to play. The feel of the whole place is so relaxing the sound of running water and the night sky on the room were so calming.... More 

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MantraCrownTowers, Front Office Manager at Mantra Crown Towers, responded to this review

The team and I are ecstatic that you and your family enjoyed a getaway with us at Mantra Crown Towers. Our Kids Pool, Indoor Pool and both Spas are heated so our guests can enjoy swimming year round. Thank you for reviewing your stay, we are all looking forward to your next holiday with us. Kind regards Christopher de Closey... More 

Te Anau
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We are staying in a Crown Towers apartment for 9 weeks to escape the worst of NZs winter. We are in a private apartment, so not strictly at the Mantra Hotel, however we have access to all the hotel facilities, which are excellent . Our grandsons are making good use of the heated indoor pool, and the lobby snack bar... More 

Was this review helpful? Yes
MantraCrownTowers, Front Office Manager at Mantra Crown Towers, responded to this review

Thank you for taking the time to leave feedback in relation to your time at Crown Towers. We are glad you have enjoyed all that we have to offer and hope that next year you choose to stay with us in a Mantra managed apartment. Kind regards Christopher de Closey Front Office Manager More 

Melbourne, Australia
Level Contributor
31 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at the Mantra and were very happy with its location and proximity to the city centre. It had great pools and facilities. Staff were great and welcoming which is always a great way to start a holiday. The only drawback was the room decor was a little outdated, however we didn't all day in our room so it... More 

Was this review helpful? Yes
MantraCrownTowers, Front Office Manager at Mantra Crown Towers, responded to this review

Thank you for taking the time to provide a review on your recent stay with us at Mantra Crown Towers. I appreciate your comments regarding the room furnishings, I can advise that we are working closely with our owners to ensure all of our rooms are refurbished to the style our guests have come to expect. I am still very... More 

Sydney, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I recently stayed here with a friend for a weekend in a 1 bedroom apartment and couldn't find any faults. The girls at the front desk were so welcoming and friendly. The room was very spacious and clean. The bed was very comfortable. Walking distance to shops, cafes and clubs.

Was this review helpful? Yes
MantraCrownTowers, Front Office Manager at Mantra Crown Towers, responded to this review

It is great to read that you had a wonderful stay with us at Mantra Crown Towers. I am thrilled that our amazing reception team were able to welcome you to the resort. Thank you for taking the time to post your review. Kind regards Christopher de Closey Front Office Manager More 

Canberra, Australia
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Four of us stayed at the Mantra Crown Towers for 7 nights in a 2bed apartment. We had a room on the 29th floor. The room was clean but a little dated but that was ok. Kitchen and laundry well well equipped and in working order. Really great facilities within the hotel, the Chiang Mai Thai on the ground floor... More 

Was this review helpful? Yes
MantraCrownTowers, Front Office Manager at Mantra Crown Towers, responded to this review

Thank you Elly for taking the time to provide a glowing review of your recent stay with us at Mantra Crown Towers. It is great to read that you experienced all the differing dining options we have on offer here at our resort, I will be sure to pass on your feedback in relation to each individual restaurant/cafe to their... More 

Brisbane Region, Australia
1 review
4 of 5 stars Reviewed 1 week ago

My family and I really enjoyed our stay at the Mantra Crown Towers. We loved the location in the heart of Surfer Paradise and so close to the beach. The apartments are very spacious, which made for a very comfortable stay for our family of 5. The pool area is beautiful, the kids especially loved the pirate ship pool. We... More 

Was this review helpful? Yes
MantraCrownTowers, Front Office Manager at Mantra Crown Towers, responded to this review

It is great to read that you and your family loved your time with us at Mantra Crown Towers. The spacious apartments certainly do make it easy for families, with so much space it makes it just that little bit more comfortable for a longer stay. We look forward to the opportunity of hosting you again in the near future.... More 

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