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All 75 Surfers Paradise hotels

Mantra Crown Towers

4.5 of 5 Resort (All-Inclusive)   |   5-19 Palm Avenue, Surfers Paradise, Queensland 4217, Australia
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Mantra Crown Towers
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423 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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English first
Australia
Top Contributor
124 reviews 124 reviews
28 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have stayed at Crown Towers previously but since then we have sampled a number of other serviced apartments in Surfers Paradise as well as Broadbeach. Coming back to Crown Towers we are of the opinion that the positive things about this property are that the rooms are spacious and the pool area is excellent for families. We also love... More

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1 review
5 of 5 stars Reviewed 1 week ago

Stayed at a privately owned 1 bedroom self contained apartment at the Crown Towers resort and had a great time. All the pools were clean and having the variety of pools to choose from was fantastic. We had our 8 month old baby with us that had her first pool experience in the kids pool which is slightly warm (great... More

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Very well priced for what was on offer, stayed in a 2 bedroom apartment. Staff have been wonderful and helpful. Apartment was clean. Pools are great for families! Parking is undercover. We would certainly stay again.

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Newcastle, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent place to stay with kids in Surfers Paradise. Close to beach, centre of Surfers and all the fun parks. Great staff! Chiang Mai in house restaurant is brilliant. Underground parking. Good security. Great gym, pool and sauna! Fantastic views. Second time we stayed there and we will go back again. Highly recommended.

Was this review helpful? Yes 1
Hoi An, Vietnam
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Myself and 3 girlfriends headed to Gold Coast for a long weekend. This hotel not only was very clean, the self contained room we stayed in was huge, and the customer service was flawless. The location was great: only a couple of hundred meters to the beach, 5-10 min walk to the main drag and supermarkets, and a bus stop... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel, we were met by lovely staff at reception who were always so helpful. Swimming pool outdoor is done as a beach with plenty of sun lounges and a great outdoor spa as well as an indoor pool and spa. Pools open until 10 pm and the palm trees were lit up, looked brilliant. They have two restaurants in... More

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MantraCrownTowers, General Manager at Mantra Crown Towers, responded to this review

Dear Guest, Thank you for taking the time to review your stay. I will share your kind comments with the team who enjoy getting positive feedback. It would be indeed a pleasure to welcome you back for a future stay. Sincerely Darren More

Nerang, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

so we stayed in one of the 1 bedroom ocean view apartment last weekend and had the best time! The staff at reception are polite and friendly, The unit itself was great, nice views, spacious and nice furnishings, airconditioned throughout, extra TV in the bedroom. And spotless! their housekeepers do a great job Lagoon pool, indoor heated pool and facilities... More

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MantraCrownTowers, General Manager at Mantra Crown Towers, responded to this review

Dear Jamie M It is very nice to read your comments. I will share your positive feedback with the team, they are always happy to read that their service standards were high and contributed to a great stay. We hope to welcome you back for a future visit. Kind regards Darren More

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for 7 nights. Gotta give it to them that the outdoor pool and spa are unbelievably beautiful. Their lobby area also with the water features are nice. Also, gotta give it to their reception staff, they're upbeat happy and helpful. Well done girls! While first impressions are important, it is a shame that the rooms don't live up... More

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MantraCrownTowers, General Manager at Mantra Crown Towers, responded to this review

Dear Alex A, Thank you for your feedback regarding you stay with us, Indeed the pool and facilities are a stand out, there are many wonderful facilities to enjoy all year round at your feet once' in house'. Regarding the shortfalls you note, I have followed up with our housekeeping manager regarding the areas of need. We do hoppe you... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Ticks the boxes! We stayed here for 2 nights over the weekend on a short break away, and had a fantastic time! I wish I had of got the name of the lady that checked us in (room 2904), she was a highlight. Super friendly, and accommodating to any of my questions. We requested a 'highest room possible' and were... More

Was this review helpful? Yes 1
MantraCrownTowers, General Manager at Mantra Crown Towers, responded to this review

Dear Guest, Thank you for reviewing your time at Mantra Crown Towers, I have passed your comments through to the Team who will appreciate your comments regarding the service standards you experienced. I hope we have the opportunity to welcome you back for a future visit, and maybe another dish this time at the Chang Mai Thai which we usually... More

Perth, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We are a family of 5 and stayed here for 8 nights Mid February 2014, if I had not pre-paid for the accommodation I would have packed up and left after seeing the 1st apartment we were offered. The apartments are very old and outdated, the only thing it had going for it was the ocean view, these apartments are... More

Was this review helpful? Yes 1
MantraCrownTowers, General Manager at Mantra Crown Towers, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. On this occasion it appears we didn't meet the mark for you, I woudl like the opportunity to discuss your time with us in greater detail. If you have the time please call me at the resort on 07 5555 9999. Sincerely Darren More

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Additional Information about Mantra Crown Towers

Also Known As:
Crown Towers Hotel
Crown Towers Hotel Surfers Paradise
Crown Hotel Surfers Paradise
Crown Resort All Inclusive
Mantra Crown Towers Gold Coast/Surfers Paradise
Address: 5-19 Palm Avenue, Surfers Paradise, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Top resorts Hotel in Surfers Paradise
#16 Family Hotel in Surfers Paradise
#20 Luxury Hotel in Surfers Paradise
#26 Business Hotel in Surfers Paradise
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mantra Crown Towers 4.5*
Official Description (provided by the hotel):
The Crown Towers Resort is consistently in demand all throughout the year. Discerning Gold Coast visitors appreciate all the luxuries that the Crown Towers Resort can offer. The Crown Towers Resort in Gold coast have it all, position, all the amenities you could wish for to make your Gold Coast holiday your best ever. ... more   less 
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