We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 74 Surfers Paradise hotels

Mantra Crown Towers

4.5 of 5 Resort (All-Inclusive)   |   5-19 Palm Avenue, Surfers Paradise, Queensland 4217, Australia
Hotel amenities
Save Saved
You added Mantra Crown Towers to your Saves list
Mantra Crown Towers
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
69%
Ranked #25 of 74 hotels in Surfers Paradise
A recent review
  • Overview
  • Reviews (466)
  • Photos (231)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (142)
  • Location
  • More
true
Write a Review

466 people have reviewed this hotel

Traveler rating
    170
    149
    59
    36
    52
See reviews for
281
61
8
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Any
English first
1 review
3 of 5 stars Reviewed 1 week ago via mobile

The hotel is very close to the beach, the lobby is nice but the rooms lack the same level of class. The staff were nice. We were told this hotel was a 4.5 star but I think it would only be at best a generous 3 star. Update and repair the rooms, our flooring was ruined, mould in the shower,... More

Was this review helpful? Yes
MantraCrownTowers, Manager at Mantra Crown Towers, responded to this review

Thank you for taking the time to post your review, our staff will be pleased to hear of your compliment regarding the level of service provided. It was also great to hear that you were impressed by our unique facilities and that our location catered well for your needs. Please accept our sincere apologies should your expectations not have been... More

Mandurah, Australia
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

stayed here in July with my partner and 2 kids, the hotel itself was very nice, location is great lots to do minigolf across the road, only 1 street back from the beach, awesome grounds , the pools were amazing the kids had a ball swimming and playing, the staff were all very friendly and helpful, food was great from... More

Was this review helpful? Yes
MantraCrownTowers, General Manager at Mantra Crown Towers, responded to this review

Thank you for taking the time to review your stay with us. Although there are aspects of your stay that you found fantastic, I am disappointed your apartment fell short on expectations on this occasion. I have shared your feedback with our team and together we will investigate the shortcomings you noted in your apartment. If however you do make... More

2 reviews
2 of 5 stars Reviewed 1 week ago

The Mantra Crown Towers was a nice hotel but lacked in cleanliness. We spent a few days in an apartment with a lovely view of the ocean but when it come time to swim we forgot our towels and were forced to pay a bill for beach towel hire. They had no house keeping available which i thought was disgusting... More

Was this review helpful? Yes
MantraCrownTowers, Manager at Mantra Crown Towers, responded to this review

Thank you for taking the time to post your review on Trip Advisor, we appreciate all types of feedback to improve the level of service we provide to our guests. Please accept my apologies should you not have been made aware of the details surrounding your booking prior to making your reservation. The resort is different to a hotel in... More

wellington
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the the Crown Towers with our two children aged 6 and 3. Wewere really happy with the quality of the accommodation after being a little dubious about whether this was going to be one of the older style apartments that had been left too long between renovations. We asked for a renovated room, and were upgraded to... More

Was this review helpful? Yes
MantraCrownTowers, General Manager at Mantra Crown Towers, responded to this review

Thank you for taking the time to post your review. It’s great to hear that you enjoyed your stay with us and appreciated the great views and facilities our apartments have to offer. We hope to be able to help you the next time you visit the Gold Coast. More

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Took my daughters to stay at this resort , we loved it facilities are great , Thai restaurant was awesome & very handy to bus stops to theme parks & only a short walk to the shops & beach plenty of things for the kids to do , pool is fantastic our view was great & across the road was... More

Was this review helpful? Yes
MantraCrownTowers, General Manager at Mantra Crown Towers, responded to this review

Thank you for your review. Our convenient location and great apartment facilities are becoming well known in the Surfers Paradise accommodation market and we are always happy to receive feedback from our guests on ways we can improve. We hope to exceed your expectations should you choose to stay with us again. More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location just far enough away from the hustle and bustle of Surfers Paradise while being located within walking distance to the shopping precinct and perfect location for buses and the new light rail. Restaurants on site. Amenities excellent for adults and children. Service on both occasions was very good. Have stayed twice in past 12 months for the Gold... More

Was this review helpful? Yes
MantraCrownTowers, General Manager at Mantra Crown Towers, responded to this review

We’re so pleased to hear that you enjoyed your stay so much that you’ll be returning to us! Our location certainly is very convenient and it’s great to know that you took full advantage of this during your stay. We look forward to welcoming you back to Mantra Crown Towers in the near future. More

The Gums
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Overall we were happy with our stay and defiantly would come back again to Mantra Crown Towers All reception staff were excellent although we did have a bad experience with one regarding car park information The room was very child friendly but a vacuum would have been very beneficial Value was reasonable however I would not be prepared to pay... More

Was this review helpful? Yes
MantraCrownTowers, General Manager at Mantra Crown Towers, responded to this review

Thank you for sharing your comments with other travellers, It’s great to hear that you and your family enjoyed your stay with us and our staff will be pleased to know that their efforts made your stay better. We thank you for your feedback as we are always looking to improve in ways which will further satisfy our guests. More

Rochester, Australia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel is extemely clean and the staff are excellent,very pleasant and helpful. Great heated pool for winter months. Woulld appreciate having Fox 504 so as to watch Aussie rules but I suppose we can,t have everything. Good value and we will return.

Was this review helpful? Yes
MantraCrownTowers, General Manager at Mantra Crown Towers, responded to this review

Our staff will be pleased to hear of your compliment We pride ourselves on great customer service and appreciate that you have taken the time to point out areas in which we can improve. More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a 2 bedroom apartment on the 34th floor facing north. We had an amazing view of the ocean and hinterland. Apartment was modern, clean and spacious. Thai Restaurant at hotel was delicious and our kids loved the pools but because it was winter the outdoor pools were too cold. The location was on a 5min walk into surfers... More

Was this review helpful? Yes
MantraCrownTowers, Manager at Mantra Crown Towers, responded to this review

Thank you for taking the time to post a review on Trip Advisor. It sounds like you have really enjoyed your experience at Mantra Crown Towers. Our apartments are certainly very spacious and offer amazing views of Surfers Paradise. We look forward to welcoming you back to enjoy our facilities and amazing Thai restaurent in the near future. More

Melbourne
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here with my family last December. Overall this was an excellent hotel. The pool - lagoon - was one of the best I've ever stayed at. The whole family loved spending the day lounging around here. Also the staff were all very helpful and rooms were nice. Only issue we had was the location. Just a tad far... More

Was this review helpful? Yes
MantraCrownTowers, General Manager at Mantra Crown Towers, responded to this review

Thank you for sharing your wonderful experience. As mentioned, our location is ideal with easy access to various holiday needs such as shops, restaurants and the beach. Thank you for your comments on the efficiency and friendly nature of our staff. We strive to be of as much assistance as required when it comes to catering to each guest and... More

Owners: What's your side of the story?
If you own or manage Mantra Crown Towers, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Mantra Crown Towers? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mantra Crown Towers

Address: 5-19 Palm Avenue, Surfers Paradise, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mantra Crown Towers 4.5*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, Tingo, Priceline, HotelTravel.com, TripOnline SA, BookingOdigeoWL, Venere and Otel so you can book your Mantra Crown Towers reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crown Towers Hotel Surfers Paradise
Crown Hotel Surfers Paradise
Crown Resort All Inclusive
Mantra Crown Towers Gold Coast/Surfers Paradise

231 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (212)
Viewed
Hotel & grounds (35)
Viewed
Pool/beach area (36)
Viewed
Dining (12)
Viewed
View from room (15)
Viewed
Room/suite (62)
Viewed
Bathroom (6)
Viewed
Family/play areas (2)
Viewed
1:59
Videos (1)
Viewed
Other (43)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Hotel & grounds (11)
Viewed
Pool/beach area (3)
Viewed
Room/suite (2)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Surfers Paradise with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#7 Spa Hotel in Surfers Paradise #8 Top resorts Hotel in Surfers Paradise #15 Family Hotel in Surfers Paradise #19 Luxury Hotel in Surfers Paradise
Hotel Class
Official Description (provided by the hotel)
The Crown Towers Resort is consistently in demand all throughout the year. Discerning Gold Coast visitors appreciate all the luxuries that the Crown Towers Resort can offer. The Crown Towers Resort in Gold coast have it all, position, all the amenities you could wish for to make your Gold Coast holiday your best ever. ... more   less 
Number of rooms
150

Questions & Answers

Questions? Get answers from Mantra Crown Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer