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Mantra Crown Towers

4.5 of 5 5-19 Palm Avenue, Surfers Paradise, Queensland 4217, Australia
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Mantra Crown Towers
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Mantra Crown Towers
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538 reviews from our community

Traveler rating
    202
    175
    64
    41
    56
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316
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Brisbane, Queensland, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Lucky enough to get to stay in a 2 bedroom self contained apartment on 23rd floor, lovely and spacious, very well laid out and equipped, modern and smart, comfy beds and 2 great large bathrooms . Hotel pool and surrounds immaculate and well maintained. Top location with super views of the sea and Surfers from the balcony , the new... More 

Was this review helpful? Yes 3
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed at level 32 the apartment was a 2 bed with stunning views of the beach and surrounding high rises. It was clean and the staff helpful. The apartment had a dishwasher (which was a bit old) and a washing machine and dryer- really what more do you need. The staff were great and when there was a problem... More 

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Homebush, Australia
1 review
4 of 5 stars Reviewed 5 days ago NEW

We stayed in a 2 bedroom ocean view apartment from Jan 3rd to the 8th and we very happy with the facilities. The apartment was spacious enough for 2 teenage boys to not get under our feet and have their own space. Couldn't get the movie box to work, but in hindsight, if we wanted to sit and watch movies,... More 

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Brisbane, Australia
1 review
4 of 5 stars Reviewed 6 days ago NEW

We stayed over the Australia Day long weekend. We booked a 2 bedroom apartment, but the room given was technically a one bedroom apartment adjoining a one bedroom studio, with a common entrance. We were given room 205. Unfortunately, the second bedroom had a musty smell and upon investigation, found there was a wet spot on the carpet that stayed... More 

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MantraCrownTowers, Front Office Manager at Mantra Crown Towers, responded to this review

Thank you for taking the time to review your stay with us. I am pleased to read your positive comments regarding our resort, of course it appears the apartment fell short on your expectation initially. I will address these concerns by reviewing the apartment provided. If your travel plans do indeed see you return to our resort I hope I... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago NEW

We have just returned from a 5 night stay; I was a little concerned at what to expect, as since I made my booking I read several bad reviews. There was no need to worry... Check in: Staff were friendly & courteous. We arrived a few hours prior to check-in time. We were given access to the pool area whilst... More 

Was this review helpful? Yes
MantraCrownTowers, Front Office Manager at Mantra Crown Towers, responded to this review

Thank you for taking the time to provide an extensive and glowing review of your recent stay, it is much appreciated. It is pleasing to read that the team were able to assist in making your stay memorable. Please accept my apologies for the security guard removing your personal belongings, I will ensure he is retrained to avoid any future... More 

Melbourne, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in 1 bed unit.Facilities great.Pool awesome.Spas awesome.outdoor beach pool with slides. Indoor super warm pool and in door and outdoor pools. kiosk by pool awesome,cafe and 2 restaurants in building Now they have dedicated security at night so super safe.Remember like most of the Gold Coast apartments they are individually owned.We booked a private owned apartment online so we... More 

Was this review helpful? Yes
MantraCrownTowers, Front Office Manager at Mantra Crown Towers, responded to this review

Thank you for taking the time to post a review of your stay. It is pleasing to read that our facilities were above your expectations. Unfortunately I am unable to comment regarding rooms, but it is fantastic to read that you enjoyed your time in a private unit. We hope you continue to return to the resort to enjoy all... More 

Mount Maunganui, New Zealand
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed in room 1503 in Jan 2015 for 4 nights. First impression of the apartment was terrible.... Badly stained couches, squeaky doors, leaky toilet, broken dishwasher rack, stiff front door and old run down furniture. Nothing like the website photos. The beds were made with just the sheets and the blanket folded at the end which was annoying as... More 

Was this review helpful? Yes 2
MantraCrownTowers, Front Office Manager at Mantra Crown Towers, responded to this review

It is disappointing to read that we failed to meet your expectations. I thank you for your feedback for room 1503, I will ensure the comments reach the appropriate departments to ensure this apartment is brought back to our usually high standards. I may only ask, if the opportunity presents itself, that we may please be given the opportunity to... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

After reading some previous reviews was a bit sceptical about what we would be walking into. I must say everything was really good. From the time we checked in to check out - lovely. The foyer is beautiful and great lounges whilst your waiting for check in. Staff were great and the café inside the foyer area were customer focused... More 

Was this review helpful? Yes 2
MantraCrownTowers, Front Office Manager at Mantra Crown Towers, responded to this review

Thank you for taking the time to provide a glowing review of your recent stay. The team are ecstatic they were able to leave such a positive impression with you. It is great to read that you were able to take full advantage of our location and facilities within the resort. We are all hoping you choose to stay with... More 

Brisbane
Contributor
15 reviews 15 reviews
9 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

I love Mantra Crown Towers. The building is impressive with a gigantic sandy lagoon swimming pool, heated pool and a kids pirate ship mini-waterpark. The foyer is beautiful and integrates really well with the water features. It's got a lovely little cafe there that does a great breakfast and also some mean cocktails! There's a Thai restaurant outside that also... More 

Was this review helpful? Yes
MantraCrownTowers, Front Office Manager at Mantra Crown Towers, responded to this review

It’s great to hear that you and your family enjoyed your stay with us, and our staff will be pleased to know that they served you well. We thank you for your feedback and suggestions, as we are always looking to improve in ways which will further satisfy our guests. Thank you for taking the time to post your review. More 

Sydney, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

First time visitor at the Mantra. Fantastic. Would highly recommend staying here. Clean, air con, the staff are fantastic, 5 restaurants to choose from and best of all, the swimming pool. I will be coming back.....100/100.

Was this review helpful? Yes
MantraCrownTowers, Front Office Manager at Mantra Crown Towers, responded to this review

Thank you for taking the time to post your review. It’s great to hear that you enjoyed your stay with us and appreciated the great views and facilities our apartments have to offer. We hope to be able to help you the next time you visit the Gold Coast. More 

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Additional Information about Mantra Crown Towers

Address: 5-19 Palm Avenue, Surfers Paradise, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mantra Crown Towers 4.5*
Number of rooms: 150
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Also Known As:
Crown Towers Hotel Surfers Paradise
Crown Hotel Surfers Paradise
Crown Resort All Inclusive
Mantra Crown Towers Gold Coast/Surfers Paradise
Hotel Style:
#4 Top resorts Hotel in Surfers Paradise
#7 Spa Hotel in Surfers Paradise
#9 Family Hotel in Surfers Paradise
#13 Luxury Hotel in Surfers Paradise

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