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Surf Regency Apartments

9 Laycock Street, Surfers Paradise, Gold Coast, Queensland 4217, Australia
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1 room 1 adult
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Surf Regency Apartments
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107 Reviews from our TripAdvisor Community

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Southern Highlands, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Thank you for a wonderful time staying at surf regency - my son was in the pool everyday - the view from the room was amazing highly recommended these apartments - owners where extremely helpful and polite - the room was perfect - this was my 2nd stay here

Helpful?
1 Thank Tash R
Sydney, Australia
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 23, 2015 via mobile

Great view from ocean facing unit ,absolute great location being so close to cavill ave , but the rooms are in dire need of an overhaul from the bathroom to the kitchen. Sliding door separating living area and bedroom is a great idea... If it worked. Block out blinds would be helpful at 430am.

Helpful?
Thank hrpd
Goondiwindi, Australia
Level Contributor
103 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed November 9, 2015

Good location, just minutes walk from Cavill Ave and just about right on the beach front. We stayed in a spacious 2 bedroom 2 bathroom apartment on the 13th floor. Upon entering the apartment it had a very strange smell, like it had been closed up too long or not cleaned properly. The smell was there everytime we entered the... More 

Helpful?
2 Thank Shelton151
Jacqueline R, Manager at Surf Regency Apartments, responded to this review

Thanks for the review Shelton, Glad you enjoyed your overall experience with us. The strange smell would have been the new carpet that was laid the day before your arrival. We always appreciate feedback and had we been aware of the shower issue we would have taken care of it immediately. Regards, Ron. Manager More 

Melbourne, Australia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 5, 2015

Best thing about this place was the locate. IAll we had to do was walk down the street and there was the the beach, shops and restaurants. Not to mention the ocean view from the room was awesome! The rooms were fine in our room. It was clean when we arrived, the beds were comfortable - the only small problem... More 

Helpful?
Thank Kristy G
Jacqueline R, Manager at Surf Regency Apartments, responded to this review

Hi Kristy, Thanks for your kind review. Always glad to hear our guests enjoyed themselves and hope to see you again in the near future. More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 20, 2015

The apartment was comfortable, tidy and spacious. Two couples were easily accomodated there with room to move. This place is close to the heart of Surfers and right near the beach. A short walk also to the new tram service.

Helpful?
Thank Graeme W
Jacqueline R, Manager at Surf Regency Apartments, responded to this review

Thanks for your review Graeme. Glad you enjoyed yourselves and look forward to being of service again in the future. More 

NewPlymouth
Level Contributor
5 reviews
5 of 5 stars Reviewed September 25, 2015

Excellent Accomodation,Very kind courteous helpfull Managers,Awsome views ,very comfortable units,great access to Restaurants, Food Courts & Shopping Centre,100 Metere's to Beach,approx 300 Metres to Light Rail Station.

Helpful?
Thank Betty B
Jacqueline R, Manager at Surf Regency Apartments, responded to this review

Hi Betty Thank you for taking the time to place a review and for your kind appraisal. We always try to make everyone's stay with us as enjoyable as possible and would like to remind you that you will always get the best rates and attention from us when booking direct to Reception. Thanks again. http://www.tripadvisor.com.au/ShowUserReviews-g255072-d572812-r320546768-Surf_Regency_Apartments-Surfers_Paradise_Gold_Coast_Queensland.html# More 

Wellington, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 18, 2015

A mid price apartment but with a 4 star experience. Well appointed, everything worked, bed very comfortable, all the applicaiances and utensils you would need. Well looked after by management staff. View was superb and loaction to beach and restaurants excellent

Helpful?
Thank dennisd22015
Jacqueline R, Manager at Surf Regency Apartments, responded to this review

Hi Dennis, Thank you for taking the time to place a review and for your kind appraisal. We always try to make everyone's stay with us as enjoyable as possible and would like to remind you that you will always get the best rates and attention from us when booking direct to Reception. Thanks again. More 

Brisbane
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 30, 2015 via mobile

We have stayed at the Surf Regency on several occasions and it has always met our needs. There are different options for the two bedroom apartments and I prefer the ones in the middle. They have a better lay out and just seem more spacious. The rooms are clean and comfortable. The staff are very obliging to fix anything that... More 

Helpful?
Thank Backdooroz
Jacqueline R, Manager at Surf Regency Apartments, responded to this review

Thank you for your review. Guest feedback is always appreciated and even more so when of a glowing nature. We were happy to be of service. More 

Auckland Region, New Zealand
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed August 13, 2015

If you are stuck on a budget, by all means book this place. but it was so dirty, dirtier then any commercial place i have visited on a budget. I kept my balcony door closed to keep out any creepy crawlies as i know australia is a tropical place, how ever, for some strange reason there was a tiny lizard... More 

Helpful?
Thank sandy s
Jacqueline R, Owner at Surf Regency Apartments, responded to this review

Sandy, I am sorry that your stay with us was marred by some issues that impacted on your holiday. Cockroaches unfortunately are things we just have to deal with here in Queensland – the apartments are treated every 6 months and the little critters do die after contact, but this can take up to several hours. The tiny lizard was... More 

Cairns, Australia
1 review
5 of 5 stars Reviewed July 1, 2015

We loved this place...Very short walk to the mall and Light Rail stop...No shortage of shops and restaurants just a hop step and jump away...Woolworths and Coles nearby should you wish to cook for yourself...Lovely helpful people to deal with...Oh, and the Beach!!...cross the road and your on it...Thanks heaps guys were already planning our next trip with a stay... More 

Helpful?
Thank Glenn I
Jacqueline R, Manager at Surf Regency Apartments, responded to this review

Thanks Glenn, Glad to have been of service and good to hear you enjoyed yourselves. Please contact us direct next time for the best prices and we can also try to cater to specific requirements. More 

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