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All 92 Surfers Paradise accommodations

Sunset Island Resort

3 Sunset Boulevard, Surfers Paradise, Queensland 4217, Australia
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A recent review
5 of 5 stars reviewed 4 weeks ago
Katrena45 Auckland Region, New Zealand
  • Reviews (65)
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65 people have reviewed this hotel

Traveler rating
    23
    21
    8
    4
    9
See reviews for
24
23
2
3
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Auckland Region, New Zealand
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Excellent place to stay nice and close enough to walk to Surfers. Lovely owners, have stayed several times. Recommend to people who don't want a high rise and want really good value for money. Spacious apartments with balconies. handy to everything!

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sunsetis, Manager at Sunset Island Resort, responded to this review

Katrena45, thank you for your wonderful review, we look forward to seeing you again in the future. More

Townsville, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 20, 2014

I was very happy with my room, except the fridge froze all my veges......thermostat must be broken as it wouldnt turn down. Leah was very friendly and helpful in reception. Unfortunately the spa was far too hot to use and only ran for 3 mins at a time, had to hop out in the cold wind to press button again.... More

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sunsetis, Manager at Sunset Island Resort, responded to this review

And the good news is: a new fridge has arrived! More

Nelson, New Zealand
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 19, 2014

We stayed at sunset Island resort for our honeymoon back in April. Rooms and property are tidy and the area is very quite it is about a 7 minute walk to Cavill ave. If you are looking for peace and quite and handy to town this is the place to stay but unfortunately this is where the good ends for... More

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sunsetis, Manager at Sunset Island Resort, responded to this review

Sunset Island Resort is rated as 4-star – and this rating is issued by an independent authority. Office hours are 9.00 am to 5.00 pm week days and 9.00 am to 12.00 noon Saturdays, Sundays and public holidays. The resort consists of self-managed apartments, and thus a limited number of supplements are provided to start your stay (tea, coffee, sugar,... More

Hobart, Australia
1 review
4 of 5 stars Reviewed June 12, 2014

The only thing I found issues with was the photos of the kitchen/lounge were deceiving as to the size and the fact that you can't swim/spa after 9pm or before 8am. Other than that the beds were very comfortable and I would be happy to stay there again :-)

Was this review helpful? Yes
sunsetis, Manager at Sunset Island Resort, responded to this review

Sunset Island Resort apartments are self-managed – sorry, not a hotel. With stays more than a week, fresh linen is provided – at no extra charge. Star ratings are awarded by an outside independent agency. Unfortunately, lost keys mean the full replacement of the door lock. Office hours are 9.00am to 5.00pm weekdays and 9.00am to 12.00noon weekends and public... More

Toowoomba
1 review
5 of 5 stars Reviewed June 4, 2014

I stayed for 7 nights in May. I was concerned that being from the country I would find staying in Surfers too noisy at night. I could not have been happier with the location of Sunset Island Resort as it was not in the heart of Surfers but still within walking distance. I was actually able to sleep at night... More

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sunsetis, Manager at Sunset Island Resort, responded to this review

Thank you Countrychick70 for taking the time to write a review. We are very pleased that you were happy with your stay. Although we are only 750m from Cavill Ave (the heart of Surfers Paradaise), being in a quiet side street near the Nerang River has the advantage of being a peaceful location. More

Sydney
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 21, 2014 via mobile

We stayed at the reort for 12 days there were bedbugs in main bedroom! We are not going to stay there again ever. First time wa great bit this time would have been better only if management was more understanding,after big hasle ofered 2 days free stay next visit but we did not want to come back and demanded medical... More

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sunsetis, Manager at Sunset Island Resort, responded to this review

Billie and Zoran, we are sorry that that you had an unpleasant experience and that you are unhappy with the way your situation was handled. We take bed bugs VERY seriously which is why we wanted to move you to a different apartment IMMEDIATELY so that you and your family could be comfortable and so that we could get professionals... More

1 review
5 of 5 stars Reviewed May 18, 2014

We stayed for 7 nights during Easter. The room was large, clean and well-equiped. Only short walk to Surfer's main area and very convenient for transportation. Staff very friendly and helpful. Thank you again.

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sunsetis, Manager at Sunset Island Resort, responded to this review

Thank you Theresa F for taking the time to write a review. We are glad you enjoyed your stay with us and hope to see you again in the future. More

1 review
4 of 5 stars Reviewed April 30, 2014

We stayed for 5 nights during the Easter. Room was clean, large and has all facilities we wanted. The location was convenient for travellers which was closed to all bus stops (to all the theme parks, Harbour town, airport, train stations), and also closed to the CBD and beach (about 5 mins walking). The staffs were quite friendly and helpful.... More

Review collected in partnership with this hotel

Was this review helpful? Yes
sunsetis, Manager at Sunset Island Resort, responded to this review

Thank you for taking the time to write a review. Our location is perfect as it is close to transport and Cavill Ave but far enough away from the noise of the heart of Surfers Paradise to allow for a peaceful stay at the resort. It is unfortunate that the pool heater was out for maintenance during your stay this... More

Sydney, Australia
1 review
3 of 5 stars Reviewed April 27, 2014

don't buy the wifi if you are ios user, very hard to set up and every time u need to login. android is fine tho. and .... very slow! also customer service is very poor. room condition is more than enough and and you can go to the beach by walk(10 mins apporox).

Review collected in partnership with this hotel

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sunsetis, Manager at Sunset Island Resort, responded to this review

Thank you bbungbbungi for taking the time to write a review. We are sorry that you experienced difficulties with your wifi access we take all feedback seriously and will investigate this issue with the internet service provider. More

Adelaide, Australia
1 review
4 of 5 stars Reviewed April 24, 2014

We stayed for 8 nights. The place was clean and well equipped. The staff very friendly. Above all really close to the main area in the surfers. Will be definitely happy to stay there again. Thank you again.

Review collected in partnership with this hotel

Was this review helpful? Yes
sunsetis, Manager at Sunset Island Resort, responded to this review

Thank you Magda K for taking the time to write a review and we are very happy that you enjoyed your stay. More

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Additional Information about Sunset Island Resort

Address: 3 Sunset Boulevard, Surfers Paradise, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $
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Also Known As:
Sunset Island Hotel Surfers Paradise
Sunset Island Resort Gold Coast/Surfers Paradise

31 photos of this hotel

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Amenities

Free Parking Swimming Pool Airport Transportation
Official Description (provided by the hotel)
Beautifully appointed apartments nestled at the end of Peninsular Drive providing boutique accommodation. The perfect spot to relax by the saltwater pool, or soak in the spa. With the river so close you can take the kids fishing. You will love every minute of your stay with us here at Sunset Island Resort-ideal home away from home, tucked away from the noisy, bustling streets but yet so close to the action...the ideal holiday getaway. ... more   less 
Number of rooms
32

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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