We stayed here for a week under the "Classic Holidays" banner - we had been in Surfer's the previous year and won a "free" week's accommodation in Surfer's. The be eligible you have to sit through two lots of adrduous and extremely pushy 'presentations' by Classic Holidays, which is a timeshare setup. The Australis Soveriegn was the "free" accommodation, which... more

Put it this way, we booked this room last minute for $120 for one night, I was not exspecting 5 star, but it did market itself as a 4.5 hotel. Its not. I dont feel I have the right to complain as my parter said because the room was so cheap anyway. However my feedback is -DONT stay here if... more

We booked a 1bedroom apartment, and as soon as we walked into the room I was very disappointed. The room was tiny, the carpets had holes and stains on them, the walls were dirty, there was a horrible smell and the furniture was outdated. We were really disappointed to the degree where we decided to go back to the reception... more

Do not stay at this hotel, it makes faulty towers look good!! This was our experience: Staff were too busy with other booked events to worry about customer service to regular in house guests. We turned up on the Saturday night and all staff were busy at an in-house wedding function. The cook told us that there was no chicken... more

We stayed at the Australis for a weekend getaway. We were looking for something within walking distance to the main part of town and reasonably priced - without doubt the Australis delivered. The accommodation is basic but spacious, it is in need of a refurb but for the price you really couldn't complain, the room was extremely comfortable. Breakfast and... more

When we got to this hotel we were greete dby a friendly receptionist in a bright and spacious lobby, who told us that our room had been upgraded! We stayed in an apartment type room with seperate bedroom and balcony which was lovely, the room and bathroom were very spacious and clean couldn't really ask for more. The hotel has... more

We stayed here for 2 nights as part of a tour. The check in was fast and the reception staff very helpful with regards to our questions and reccomendations. Our room was large and clean. We had a double room and then an open plan room with 2 twin beds and a sofa double bed, kitchen and dining table area.... more

lovely clean hotel lovely staff etc on last visit in 1991 this time staff were un helpfull lots of problems dirty room carpets dirty kitchen dirty phone not connected bad need of refurbishment manager very surly unlike most australians would not take responsibility for problems sadly will not return again more