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Australis Sovereign Hotel

4.0 of 5 138 Ferny Avenue, Surfers Paradise, Queensland 4217, Australia
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Australis Sovereign Hotel
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Australis Sovereign Hotel
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390 reviews from our community

Traveler rating
    73
    134
    93
    51
    39
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Auckland, New Zealand
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This is the third time we've stayed at the Australis. On our second visit we noticed that things were starting to go downhill but thought we'd give them another chance. Bad decision. The carpet was absolutely filthy and ripped in places. Some of the crockery and cutlery was missing, and all that remained was dirty with food caked onto it.... More

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Greater Brisbane, Australia
Top Contributor
53 reviews 53 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed there as part of our Timeshare deal and this was the second visit. As Timeshare guests, I believe we received better treatment than some other guests. We had free valet parking at any time of the day or night and a clean and comfortable room. We found the staff were friendly and although frequently inundated with bus loads... More

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Adelaide, Australia
1 review
3 of 5 stars Reviewed 1 week ago

Rooms aging a lot. Had problems on arrive with thr type of room i had booked. Staff at the time not very accomodating. Mini bar had been used and not checked properly before our arrival. Have stayed here twice before and probably wont stay again.

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Christchurch, New Zealand
1 review
4 of 5 stars Reviewed 1 week ago

Rooms were clean and tidy, disappointed that car parking was an additional charge as per Wi-Fi in the room. Cleaners removed a personal towel which was not returned after seeing front desk 3 times. Chefs' attitude and behaviour was extremely poor, especially as it was clearly heard while dinning in the restaurant.

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Brisbane, Queensland, Australia
1 review
1 of 5 stars Reviewed 1 week ago

My stay at Australis Sovereign Hotel was not warranted a self rating of four stars, and lead a romantic getaway going astray... To achieve a one star according to the standard of AAA star rating stated by Star Ratings Australia (2014): "Properties that meet acceptable standards of quality and offer basic facilities without compromising cleanliness or guest security." The hotel... More

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Gold Coast, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Great Service Very Good Weekend Thankyou to all the Staff at Australis Sovereign Hotel I Recommened to family and they should be booking for next years races as shall I Thank you for making my stay comfortable

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Sydney, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

2 mins walk to beach and 10 mins to Surfers Mall. Big rooms and easy free parking in sorrounding streets. The place is a bit old but everything worked fine. The glasses in the cupboard were filthy, thats not good.

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Brisbane, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a great time at this hotel. The staff was good and the food was beautiful. The room was neat and tidy and the pool was great aswell. Also had a good time in the games room. Overall a great stay

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Brisbane
1 review
1 of 5 stars Reviewed 2 weeks ago

Valet system badly organised & understaffed. Hotel clearly overbooked - messed up our reservation and put us in different buildings. No real attempt to resolve or ocompensation. Ruined our whole trip.

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Perth, Australia
1 review
3 of 5 stars Reviewed 3 weeks ago

The location is fantastic, some staff are helpful, food was average. Valet service took the hassle out of parking. The room we stayed in was in need of renovation ++++. Spa cloudy and cold, sauna fantastic.

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Additional Information about Australis Sovereign Hotel

Address: 138 Ferny Avenue, Surfers Paradise, Queensland 4217, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $
Hotel Class:4 star — Australis Sovereign Hotel 4*
Number of rooms: 205
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Also Known As:
Australis Sovereign Surfers Paradise
Surfers Paradise Australis Sovereign
Australis Sovereign Hotel Gold Coast/Surfers Paradise

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