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All 74 Surfers Paradise hotels

Australis Sovereign Hotel

4.0 of 5 Hotel   |   138 Ferny Avenue, Surfers Paradise, Queensland 4217, Australia
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55%
Ranked #46 of 74 hotels in Surfers Paradise
A recent review
3 of 5 stars reviewed 1 week ago
Odette M Noosa, Australia
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319 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
Noosa, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

It's five minute walk to the beach from Australis. The centre took us a ten minute walk. Our room was spacious, however the furniture was very old fashioned. When we checked in, the lady at the reception forgot to give back my girlfriends passport, which caused some stress cause she claimed she had given it back to us. Answering the... More

Was this review helpful? Yes 2
Oakhurst NSW Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Our stay was booked through Classic Escapes. although the hotel did not live up to the five star rating Classic Escapes gives it, yet another broken promise by them, we had a very pleasant stay. The staff at the hotel are some of the best we have ever dealt with here in Australia and around the world. They were pleasant,... More

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Sydney, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel is only 10 minutes walk to Cavill Avenue and 5 minutes to the beach which is really convenient. The rooms were average, we had a shared suite. One shower in one room was a glass door which was nice but the other shower in the other room had a curtain and was VERY annoying to shower in as... More

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Kathmandu Valley, Nepal
2 reviews
3 of 5 stars Reviewed 2 weeks ago

When I was at Brisbane last november,we decided to go to Gold coast at the last moment and found this hotel.This was the cheapest hotel we could find and book 2 days in advance.We thought it might not be up to the mark.However, there were few things I really liked. 1) location is perfect: Bus service just near the hotel... More

Was this review helpful? Yes
manager_sovereign, Front Office Manager at Australis Sovereign Hotel, responded to this review

Dear Neuroch, Thank you for writing your review of your stay at Australis Sovereign Hotel. We are so happy to hear you had a great stay and enjoyed our buffet breakfast at the hotel. Look forward to seeing you again soon. Kind Regards, Andrea Mengersen More

Coffs Harbour, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I decided (last minute) to stay on the Gold Coast. I booked the first night with Agoda and got a cheap night booking for a one bedroom room. On arrival paid $15 for vallet parking which is now the go with some hotels there. To our surprise the room had a very large kitchen/ dining/loungeroom, one balcony,... More

Was this review helpful? Yes 1
manager_sovereign, Front Office Manager at Australis Sovereign Hotel, responded to this review

Dear Guest, Thank you for your comments regarding your stay at Australis Sovereign Hotel. We are delighted to hear you enjoyed your stay. Hope to see you soon. Kind regards, Andrea Mengersen More

Townsville, Australia
1 review
2 of 5 stars Reviewed 2 weeks ago

This was not what I paid for. No parking - had to park unsecured and streets away. Twin room for 4 people. Eftpos was down. The staff tried to help but still was disatissfied. Was upgraded for an additional $90 ($30 was an upgrade fee).

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manager_sovereign, Manager at Australis Sovereign Hotel, responded to this review

Dear Guest, Thank you for taking the time to provide your comments in relation to your stay at Australis Sovereign Hotel. It is guest participation such as yours that enormously assists the hotel in controlling service standards to ensure all our guests experience our very high standards. I was most disappointed to read that you had not enjoyed your stay... More

Port Macquarie, Australia
Contributor
19 reviews 19 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was on our favourites list until the prices were jacked up in recent times. We love the quiet location a short distance from the action, the buffet breakfast is wonderful and the pool area is very appealing. The rooms are very spacious and well kept the beds a bit hard but comfortable and the staff have always been... More

Was this review helpful? Yes
manager_sovereign, Manager at Australis Sovereign Hotel, responded to this review

Dear guest, Thank you for your comments of Australis Sovereign Hotel. We have so happy to hear you enjoy staying here at the hotel. Please do not hesitate to contact the hotel direct on 07 5579 3888 to find out about our best rates available. Kind regards, Rachel Condell More

Sumter, South Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

Our daughter was traveling abroad with People to People and unfortunately left her glasses and back up contacts at home. We contacted the hotel since it was the next stop on their journey to find out what we needed to do to insure that she would receive her package. I can not begin to tell you how nice Craig was... More

Was this review helpful? Yes
manager_sovereign, Manager at Australis Sovereign Hotel, responded to this review

Dear Shawna, Thank you for your comments. We are so happy to hear that we were able to assist and that your daughter received her glasses. Kind regards, Rachel Condell More

frankston
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

What can i say. On check in internet banking was down so we couldnt pay the bond . The duty manager was no help and when i said we will have to sleep in the car and thanks for nothing she shrugged and walked off. Three hours later we were able to access money from family they let us in... More

Was this review helpful? Yes
manager_sovereign, Front Office Manager at Australis Sovereign Hotel, responded to this review

Dear Guest, Thank you for your Feedback. In regards to the bond it is a standard part of your check out in which is required of every guest, this is a policy that we enforce, I am apologetic that you were not satisfied with this. I am currently discussing these issues with relevant departments; we take all feedback very seriously... More

Victoria
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We arrived to check in. We were at that time unable due to an issue with banking. We asked what we could do and was told it was their problem. No deposit no check in! No assistance was given and no empathy shown. We said thanks for nothing we now have to sleep in the car, the lady just shrugged... More

Was this review helpful? Yes 2
manager_sovereign, Manager at Australis Sovereign Hotel, responded to this review

Dear Guest, Thank you for taking the time to complete this review in relation to your stay at Australis Sovereign Hotel. It is guest participation such as yours that enormously assists the hotel in controlling service standards to ensure all our guests experience our very high standards. I was most disappointed to read that you had not enjoyed your stay... More

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Additional Information about Australis Sovereign Hotel

Address: 138 Ferny Avenue, Surfers Paradise, Queensland 4217, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $
Hotel Class:4 star — Australis Sovereign Hotel 4*
Reservation Options:
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Also Known As:
Australis Sovereign Surfers Paradise
Surfers Paradise Australis Sovereign
Australis Sovereign Hotel Gold Coast/Surfers Paradise

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#28 Luxury Hotel in Surfers Paradise #46 Business Hotel in Surfers Paradise
Hotel Class
Official Description (provided by the hotel)
The Gold Coast is a vibrant destination with endless sandy beaches located only 50 minutes drive south of Brisbane. The area offers sensational shopping, restaurants, nightlife, adventure parks and water based activities.Australis Sovereign is located minutes away from the beach and the buzzing town centre. For the outdoor and golf enthusiasts, the scenic hinterland and premier golf courses are close by. Australis Sovereign provides the perfect place to simply arrive, relax and unwind in a resort environment, whilst enjoying the excitement of the Gold Coast at your doorstep.Flavours Brasserie flows onto the terrace overlooking the pool area, creating a great atmosphere for breakfast, lunch and dinner. You can also enjoy an alfresco style lunch at The Pool Terrace or choose to dine in the comfort of your room with room service available 24 hours a day.Visit the tour desk to ensure you have all the information available to introduce you to the many delights the Gold Coast has to offer. ... more   less 
Number of rooms
205

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