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All 74 Surfers Paradise hotels

Australis Sovereign Hotel

4.0 of 5 Hotel   |   138 Ferny Avenue, Surfers Paradise, Queensland 4217, Australia
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Ranked #47 of 74 hotels in Surfers Paradise
A recent review
5 of 5 stars reviewed 1 week ago
Melton2013 Auckland Region, New Zealand
  • Overview
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320 people have reviewed this hotel

Traveler rating
    60
    107
    72
    47
    34
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77
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Auckland Region, New Zealand
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The stay was very pleasant. The staff was very helpful (especially Wendy). The only thing I didn't like was that the sauna and spa was outside and we visited in July which was winter. Would of used it more if it had been inside the building. Was walking distance to everything....Surfers, shops, tram, beach and restruants.

Was this review helpful? Yes 2
manager_sovereign, Manager at Australis Sovereign Hotel, responded to this review

Dear Guest, So lovely to hear that you had a great stay. Thank you for your comments. Kind regards, Rachel Condell More

Brisbane
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at this hotel on a number of occasions and highly recommend it for the budget conscious traveler. Firstly to address some of the other reviews - yes the furniture is dated and some rooms have iron marks on the floors. But for $91 per night (wotif mystery deal) WHO CARES!! The rooms I have stayed in have... More

Was this review helpful? Yes 1
manager_sovereign, Assistant Manager at Australis Sovereign Hotel, responded to this review

Dear Guest, We are so thrilled to hear you enjoy staying at the Australis Sovereign Hotel. Hope to see you again soon. Kind Regards, Rachel More

Melbourne, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I really enjoyed the stay at this hotel. When we got there (I was with my aunty) we were greeted by friendly staff who gave us our keys, and even recut mine for the arcade after they realised that they hadn't put it in. They put our hire car in valet and took good care of it and got it... More

Was this review helpful? Yes 1
manager_sovereign, Manager at Australis Sovereign Hotel, responded to this review

Dear Guest, We are very happy that you found Australis Sovereign to be a great hotel. We hope to see you in the future. Kind regards, Rachel Condell More

Wellington, New Zealand
Top Contributor
117 reviews 117 reviews
26 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed one night at this establishment arriving late on a Friday leaving Saturday morning. The room we had was a one bedroom suite, very clean and spacious and had a semi self contained kitchen. It was more than adequate for our needs with us being bale to cook toast and make coffee and tea as required. There is also... More

Was this review helpful? Yes
manager_sovereign, Manager at Australis Sovereign Hotel, responded to this review

Dear Guest, Thank you for taking the time to complete this review in relation to your stay at Australis Sovereign Hotel. We are glad you very satisfied with your stay. Kind regards, Rachel Condell More

Tilburg, The Netherlands
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It's five minute walk to the beach from Australis. The centre took us a ten minute walk. Our room was spacious, however the furniture was very old fashioned. When we checked in, the lady at the reception forgot to give back my girlfriends passport, which caused some stress cause she claimed she had given it back to us. Answering the... More

Was this review helpful? Yes 3
manager_sovereign, Manager at Australis Sovereign Hotel, responded to this review

Dear Guest, Thank you for taking the time to complete this review in relation to your stay at Australis Sovereign Hotel. It is guest participation such as yours that enormously assists the hotel in controlling service standards to ensure all our guests experience our very high standards. I was most disappointed to read that you had not enjoyed your stay... More

Oakhurst NSW Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Our stay was booked through Classic Escapes. although the hotel did not live up to the five star rating Classic Escapes gives it, yet another broken promise by them, we had a very pleasant stay. The staff at the hotel are some of the best we have ever dealt with here in Australia and around the world. They were pleasant,... More

Was this review helpful? Yes
manager_sovereign, Manager at Australis Sovereign Hotel, responded to this review

Dear Guest, Thank you for your review. We so happy to hear you found the service our staff provided excellent. Please do not hesitate to contact Classic Holidays direct with regards to your concerns as what the star rating Classic Holiday sets of their managed rooms. Kind regards, Rachel Condell More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is only 10 minutes walk to Cavill Avenue and 5 minutes to the beach which is really convenient. The rooms were average, we had a shared suite. One shower in one room was a glass door which was nice but the other shower in the other room had a curtain and was VERY annoying to shower in as... More

Was this review helpful? Yes 2
manager_sovereign, Manager at Australis Sovereign Hotel, responded to this review

Dear Guest, We are delighted to hear that you found the location of the hotel convenient and enjoyed the restaurant. We appreciate you taking the time to write this review and providing your valuable feedback. Please be assured we take all feedback seriously and we will be investigating what you have raised. We hope to see you again soon. Kind... More

Kathmandu Valley, Nepal
2 reviews
3 of 5 stars Reviewed July 10, 2014

When I was at Brisbane last november,we decided to go to Gold coast at the last moment and found this hotel.This was the cheapest hotel we could find and book 2 days in advance.We thought it might not be up to the mark.However, there were few things I really liked. 1) location is perfect: Bus service just near the hotel... More

Was this review helpful? Yes
manager_sovereign, Front Office Manager at Australis Sovereign Hotel, responded to this review

Dear Neuroch, Thank you for writing your review of your stay at Australis Sovereign Hotel. We are so happy to hear you had a great stay and enjoyed our buffet breakfast at the hotel. Look forward to seeing you again soon. Kind Regards, Andrea Mengersen More

Coffs Harbour, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 8, 2014

My husband and I decided (last minute) to stay on the Gold Coast. I booked the first night with Agoda and got a cheap night booking for a one bedroom room. On arrival paid $15 for vallet parking which is now the go with some hotels there. To our surprise the room had a very large kitchen/ dining/loungeroom, one balcony,... More

Was this review helpful? Yes 1
manager_sovereign, Front Office Manager at Australis Sovereign Hotel, responded to this review

Dear Guest, Thank you for your comments regarding your stay at Australis Sovereign Hotel. We are delighted to hear you enjoyed your stay. Hope to see you soon. Kind regards, Andrea Mengersen More

Townsville, Australia
1 review
2 of 5 stars Reviewed July 8, 2014

This was not what I paid for. No parking - had to park unsecured and streets away. Twin room for 4 people. Eftpos was down. The staff tried to help but still was disatissfied. Was upgraded for an additional $90 ($30 was an upgrade fee).

Was this review helpful? Yes
manager_sovereign, Manager at Australis Sovereign Hotel, responded to this review

Dear Guest, Thank you for taking the time to provide your comments in relation to your stay at Australis Sovereign Hotel. It is guest participation such as yours that enormously assists the hotel in controlling service standards to ensure all our guests experience our very high standards. I was most disappointed to read that you had not enjoyed your stay... More

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Additional Information about Australis Sovereign Hotel

Address: 138 Ferny Avenue, Surfers Paradise, Queensland 4217, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $
Hotel Class:4 star — Australis Sovereign Hotel 4*
Reservation Options:
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Also Known As:
Australis Sovereign Surfers Paradise
Surfers Paradise Australis Sovereign
Australis Sovereign Hotel Gold Coast/Surfers Paradise

112 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#28 Luxury Hotel in Surfers Paradise
Hotel Class
Official Description (provided by the hotel)
The Gold Coast is a vibrant destination with endless sandy beaches located only 50 minutes drive south of Brisbane. The area offers sensational shopping, restaurants, nightlife, adventure parks and water based activities.Australis Sovereign is located minutes away from the beach and the buzzing town centre. For the outdoor and golf enthusiasts, the scenic hinterland and premier golf courses are close by. Australis Sovereign provides the perfect place to simply arrive, relax and unwind in a resort environment, whilst enjoying the excitement of the Gold Coast at your doorstep.Flavours Brasserie flows onto the terrace overlooking the pool area, creating a great atmosphere for breakfast, lunch and dinner. You can also enjoy an alfresco style lunch at The Pool Terrace or choose to dine in the comfort of your room with room service available 24 hours a day.Visit the tour desk to ensure you have all the information available to introduce you to the many delights the Gold Coast has to offer. ... more   less 
Number of rooms
205

Questions & Answers

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1 question

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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