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Australis Sovereign Hotel

138 Ferny Avenue, Surfers Paradise, Queensland 4217, Australia
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Australis Sovereign Hotel
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565 reviews from our community

Traveler rating
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    49
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (565)
  • Mar-May only
    (172)
  • Jun-Aug only
    (94)
  • Sep-Nov only
    (142)
  • Dec-Feb only
    (157)
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1 review
3 of 5 stars Reviewed yesterday NEW via mobile

Stayed here for a couple of nights. The room was very dated, dark green carpet/green curtains.. The kitchen had no stove or oven which made it very hard for us to cook dinner & also no sharp knives. Overall the pool, spa & sauna was great! Would recommend this to someone on a budget.

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A TripAdvisor Member
4 of 5 stars Reviewed 3 days ago NEW

Accommodation and service was great. Breakfast was average, coffee was terrible. Parking was a breeze. Great location that served our business needs. Would stay there again and hope to in the next month.

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A TripAdvisor Member
4 of 5 stars Reviewed 4 days ago NEW

I stayed here when I attended a work conference, the staff were very accommodating, friendly and helpful. They had valet parking and allowed me to drop my car off early and check in after the conference.

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manager_sovereign, Manager at Australis Sovereign Hotel, responded to this review

Dear Guest, Thank you for your feedback on Australis Sovereign Hotel. We look forward to welcoming you back in the near future. Kind regards, Australis Sovereign Hotel More 

Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We where attending a conference at QT which was minutes walk away. And with the kitchenette set up we could self cater breakfast and dinner with ease. Hotel was clean, and fairly well maintained. We will definitely be back

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manager_sovereign, Manager at Australis Sovereign Hotel, responded to this review

Dear Guest, Thank you for your comments regarding your stay. See you again soon. Kind regards, Australis Sovereign Hotel More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

By Bevan and Janet, apr 16th to 24th Perfect place for our 55th wedding anniversary rooms were clean and very comfortable and staff helpful as we arrived early on the 16 th and we left early on the 24 th would recommend to our friends

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manager_sovereign, Manager at Australis Sovereign Hotel, responded to this review

Dear Guests, We are so happy to read that you had a lovely wedding anniversary. We hope to see you again soon. Kind regards, Australis Sovereign Hotel More 

Mooloolaba, Australia
2 reviews
4 of 5 stars Reviewed 1 week ago

Was a good location and had great facilities, however the parking fee was to high and we could have chosen a more luxurious hotel for the same price with included free parking. Didn't receive a receipt for our cash deposit and had some confusion when checking out.

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manager_sovereign, Manager at Australis Sovereign Hotel, responded to this review

Hi James, Great to hear that you enjoyed the hotel location. Please be sure to contact us direct next time so we can provide you a valet inclusive package rate. Kind regards, Australis Sovereign Hotel. More 

Sydney, Australia
1 review
2 of 5 stars Reviewed 1 week ago

We had to sit around buying drinks at the hotel bar because our room wasn't rready even though check in time was 2 pm. The quality of the food was not good at all. My main meal for dinner arrived at my room cold. Very disappointing. We were meant to receive a daily service of our room . But we... More 

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manager_sovereign, Manager at Australis Sovereign Hotel, responded to this review

Dear Jacob, We are very disappointed to read of your experience at Australis Sovereign Hotel. We will be thoroughly investigating the concerns you've raised with all departments. We are sincerely apologetic that you did not appear to have enjoyed the positive stay at the hotel that we would have liked you to. Thank you for taking the time to provide... More 

Sydney, Australia
1 review
4 of 5 stars Reviewed 1 week ago

It was a pleasure to stay . Large living plus separate bedroom , very spacious, helps a lot to relax . Great value. we paid $125. 00 per night, car parking and buffet breakfast for two included. We definitely will recommend to others.

Review collected in partnership with this hotel

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manager_sovereign, Manager at Australis Sovereign Hotel, responded to this review

Dear Lioudmila, The team at Australis Sovereign Hotel is happy to hear that you had a very pleasant stay. Kind regards, Australis Sovereign Hotel More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Perfect for my short stay and definitely for a longer one. The staff were friendly and helpful and the rooms were clean and extremely well equipped. I didn't have the time to use all the facilities (pool, gym) but appreciated them being available. Will be back for a longer stay.

Review collected in partnership with this hotel

Was this review helpful? Yes
manager_sovereign, Manager at Australis Sovereign Hotel, responded to this review

Dear Guest, We cant wait to welcome you back for a longer stay - see you soon. Kind regards, Australis Sovereign Hotel More 

Brisbane, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Great value, comfortable and enjoyable. Couldn't have asked for more. The room was clean and comfortable, I really enjoyed the breakfast and the staff were friendly and helpful. Although I didn't swim, the pool looked great and next time I will pack my togs.

Review collected in partnership with this hotel

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manager_sovereign, Manager at Australis Sovereign Hotel, responded to this review

Hi Eliza, Thank you for your comments and we are delighted that it was a great short getaway for you. Kind regards, Australis Sovereign Hotel More 

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