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Australis Sovereign Hotel

138 Ferny Avenue, Surfers Paradise, Gold Coast, Queensland 4217, Australia
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1 room 1 guest
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Australis Sovereign Hotel
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632 Reviews from our TripAdvisor Community

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Traveler rating
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    232
    127
    68
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (632)
  • Mar-May only
    (200)
  • Jun-Aug only
    (132)
  • Sep-Nov only
    (143)
  • Dec-Feb only
    (157)
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Canberra, Australia
Level Contributor
84 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 stars Reviewed yesterday NEW

I could not fault this hotel! It's location is perfect, about a five minute walk from the beach, and a couple of minutes walk from the tram stop (the new light rail) and two stops further on to the heart of Surfers. The staff were friendly, efficient, and courteous, but it was the room that blew us away! We paid... More 

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Wauchope NSW
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We cannot fault our stay at the Australis Sovereign Hotel in Surfers Paradise. The staff looked after us so well, were always courteous, friendly and helpful. Our room was beautiful as were the hotel gardens, pool etc. It must be the best and most convenient position in town.

Review collected in partnership with this hotel

Was this review helpful? Yes
manager_sovereign, Front Office Manager at Australis Sovereign Hotel, responded to this review

Good Morning, Thank you for your fantastic review. I will pass this on to all staff. Thank you. We hope to welcome you back! Kind Regards Australis Sovereign Hotel More 

Corrimalstaymonth=8
1 review
5 of 5 stars Reviewed 1 week ago

Thanks for an excellent service to us after a long day from Sydney! Very good service on arrival. friendly stuffs, room are cleans, pool spa and suna as we both love. walk across to the beach , close to CBD shopping, buses services and Main attractions.

Review collected in partnership with this hotel

Was this review helpful? Yes
manager_sovereign, Front Office Manager at Australis Sovereign Hotel, responded to this review

Good Morning, Thank you for your lovely review. We hope to welcome you back! Kind Regards Australis Sovereign Hotel More 

Portsmouth, United Kingdom
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice hotel with views out to the sea. The pool is great and there is a sauna you can dry off in afterwards. The restaurant in the hotel had nice food and a decent selection to choose from. Is easy to walk to where you need to get to and nearby bus stops make it easy to get to further... More 

Was this review helpful? Yes
manager_sovereign, Front Office Manager at Australis Sovereign Hotel, responded to this review

Good Morning, Thank you for your Fantastic Feedback. We look forward to welcoming you at the Australis Sovereign Hotel on your next Gold Coast visit. Kind Regards Australis Sovereign Hotel More 

Sydney, New South Wales, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just stayed here for the weekend and found the room to be great. The bed was comfy and the lounge area was huge with a great little kitchen. The only downside is the location it is a bit of a walk to shops.

Review collected in partnership with this hotel

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manager_sovereign, Front Office Manager at Australis Sovereign Hotel, responded to this review

Good Morning, Thank you for taking the time to provide the hotel with your feedback. Thank you. Kind regards Australis Sovereign Hotel More 

Cheltenhamstaymonth=8
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I found the room to be well prepared, though in need of a few minor repairs. (vanity cupboard) The service was excellent, lovely atmosphere and great value. Very helpful staff, service with a smile at all times. Also, located in a good spot, near bus services to theme parks and surfer's.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
manager_sovereign, Front Office Manager at Australis Sovereign Hotel, responded to this review

Good Morning, Thank you for your great feedback. I will pass your kind words onto our staff. Thank you and look forward to welcoming you back at the Australis Sovereign Hotel. Kind Regards, Australis Sovereign Hotel. More 

Adelaide, Australia
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for 4 nights and found it to be comfortable, clean and spacious. From other reviews we didn't have high expectations but overall is was good. Had to ask for more blankets and the wall split air cond didn't really work. Ate a couple of meals in the resturant which were great. The amenities seemed all good although we... More 

Was this review helpful? Yes 1
manager_sovereign, Front Office Manager at Australis Sovereign Hotel, responded to this review

Good Morning, Thank you for your Feedback. We hope to welcome you back for your next visit. Thank you. Kind Regards, Australis Sovereign Hotel. More 

Pakenham, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

On entering our room it smelt like sewerage this continued for two days, two complaints later (last day of stay) we were told we could move (all ourselves) no apology from anyone, pass simply dropped off. Dirty rooms overall, make up left on mirrors, blankets had stains (?), furniture generally outdated or not clean, staff generally of very little assistance/care.... More 

Was this review helpful? Yes 1
manager_sovereign, Front Office Manager at Australis Sovereign Hotel, responded to this review

Dear Guest, We appreciate you taking the time to provide your valuable feedback. It is guest participation such as yours that enormously assists the hotel in controlling service standards to ensure all our guests experience our very high standards. Once again thank you for taking the time to provide us with your feedback and I can assure you all feedback... More 

Travelers are raving about these Surfers Paradise hotels

Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The smell in the room was awful. I did not feel comfortable as I felt I was staying in a old dusty forgotten room. Every time we came back into the room ..i would open the doors and windows to vent it out. The furniture so outdated. The chairs had stains and rips. The kitchen outdated. The carpet had not... More 

Was this review helpful? Yes 2
manager_sovereign, Front Office Manager at Australis Sovereign Hotel, responded to this review

Good Morning, Thank you for your comments regarding your stay at Australis Sovereign Hotel. We appreciate all feedback and I can assure you all feedback is taken very seriously and we are constantly working to improve our hotel Kind regards, Australis Sovereign Hotel More 

Level Contributor
5 reviews
3 of 5 stars Reviewed 4 weeks ago

On the whole this was a good place to stay. We had the disabled access room as I have mobility issues and needed an easy access bathroom. It was a great room but the bars in the shower needed fixing. The staff were helpful and responsive. Major downside was having to pay for parking.

Was this review helpful? Yes
manager_sovereign, Front Office Manager at Australis Sovereign Hotel, responded to this review

Good Morning. Thank you for your feedback. Glad you found our suites met your needs, I will have the bars in the shower repaired. Appreciate your feedback. Kind Regards Australis Sovereign Hotel. More 

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