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All 92 Surfers Paradise accommodations

Alexander Holiday Apartments

2943 Gold Coast Highway, Surfers Paradise, Queensland 4217, Australia
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A recent review
5 of 5 stars Reviewed July 10, 2014
helenbubs australia
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  • Reviews (18)
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18 people have reviewed this hotel

Traveler rating
    9
    1
    3
    2
    3
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5
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Business
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

The room is dirty. Lots of bed bugs. No Air conditioning, fans only. The staff is so rude. Very bad experience. It's really a motel standard.There are better alternatives. Keep away from it if you can. The only good thing is the location and a pool.

Was this review helpful? Yes 1
Mark J, Manager at Alexander Holiday Apartments, responded to this review

Thank you for your feedback regarding your stay with us back in Feb2014. We have reviewed your feedback and are concerned that the problem of "lot of bed bugs" was not brought to our attention during your stay, rather 6 months later. Bed bugs bites can be rather itchy and it would have caused you alot of discomfort if you... More

australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 10, 2014

We had apartment 40 on floor 11. It's a 2 bedroom, 2 bathroom apartment. it has 3 balconies. Fantastic views of ocean, Surfers Paradise, river and mountains. Beds were comfortable. Kitchen is very well equipped. Lounge suite is comfortable. There is a larger dining table with 6 chairs. Staff are very friendly. We hire beach towels for $5 ea for... More

Was this review helpful? Yes
Mark J, Manager at Alexander Holiday Apartments, responded to this review

Thank you for your feedback. We are truly pleased to know that you had enjoyed your stay with us. it is always a thrill to know that we have met the expectations of our guests. Besides that, it willl also give us all the incentive and motivation to keep up the standards and try to better outselves. THANK YOU. Management... More

Melbourne, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 4, 2013

This place has everything you need I'm here with 4 friends and we love it they have very friendly service and the view you get from the balcony is just perfect I really recommend staying here perfect for a group of friends they Havnt let us down with 2 pools one indoor and one out door pool a tennis court... More

Was this review helpful? Yes 3
Perth, Australia
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 4, 2013

I loved my recent stay at Alexander Apartments, with a beautiful apartment with great facilities, including a view of the Pacific ocean and the Gold Coast skyline. Alexander is located near everything, and is great value for money. I will definitely stay there again, and will recommend it to anyone planning to visit the Gold Coast.

Was this review helpful? Yes 2
Brisbane, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 26, 2013

After booking 9 nights with Alexander apartments, i read some of the negtive comments that have been left. I can say we had a fanstic experence!! We stayed in room 5, one of the better value rooms as we have a small family, but to my plesent surprise the room was great and to a high standed! New carpets, and... More

Was this review helpful? Yes 3
Nelson, New Zealand
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 23, 2013

I have travelled to the Gold Coast every year for the last 4 years (and I am about to head over again in May 2013) Each time I stay at Alexander and I always receive fantastic service. The management are very friendly and go out of their way to make the stay as comfortable and enjoyable as possible. Alexander has... More

Was this review helpful? Yes 1
Aireys Inlet, Australia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 20, 2013 via mobile

After having a disgusting experience at another Hotel, Alexandra Apartments kindly took us in. Service was personal and exceptional, facilities are great, awesome pool area, rooms are basic, but still adequate. Great views too. Simply perfect, and thanks to them for their assistance!

Was this review helpful? Yes 2
Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 10, 2013

we have just spent 9 nights at alexander appartments, our fridge in our room froze everything and we had to throw everything out it was no good, we told reception it gave us a bar fridge the next day but did not seem there was dead cockroaches in the sliding door the windows where filthy dirty we could not see... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 28, 2013 via mobile

Although some apartments are renovated unfortunately mine was in original 1980's condition. The whole apartment was in dire need of a clean and renovation. I was also surprised that they charge $15 a night for the airconditioner remote, $2 for additional toilet paper and $ 15 for clean towels. Also there is no hairdryer which should be a standard. So... More

Was this review helpful? Yes 1
Darwin
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 10, 2013

We arrived at the Alexander apartments expecting something half decent. It was nothing of the sort. We arrived a little early, at about 1.30 pm and got blasted by the lady working the reception for arriving at that time. So we happily agreed that we would wait until the standard 2pm check in time. It got to 4pm and our... More

Was this review helpful? Yes
Management response:

This is a scurrilous, unfair review that requires a right of reply. These guest were originally booked with Focus Apartments. Focus apartments were overbooked and subsequently were relocated to Alexander Holiday Apartments. When the guests arrived at 1.30pm, they were allocated to a unit located on a lower level. The guests requested for an ocean view unit. We advised them... More

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Additional Information about Alexander Holiday Apartments

Address: 2943 Gold Coast Highway, Surfers Paradise, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $
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Also Known As:
Alexander Holiday Apartments Gold Coast/Surfers Paradise

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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