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Alexander Holiday Apartments

2943 Gold Coast Highway, Surfers Paradise, Queensland 4217, Australia
Hotel amenities
Alexander Holiday Apartments
Best prices for: 1 room 1 guest
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A recent review
5 of 5 stars Reviewed February 11, 2015
Mike N
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26 reviews from our community

Traveler rating
    11
    3
    4
    2
    6
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8
5
3
Business
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
5 of 5 stars Reviewed February 11, 2015

Arrived on a Sunday afternoon (out-of-hours), but no problem getting access. Well located, quiet, single bedroom 5th floor apartment has view of ocean. Close to beach (100m away), and about equal distance to 'downtown' or Broadbeach (10-15min walk or 2 tram stops) Apartment was very clean, tidy and plenty of room, all necessary facilities, comfortable bed for someone 6ft 3in,... More 

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Sydney, Australia
1 review
4 of 5 stars Reviewed January 30, 2015

The management at Alexander was very friendly and helpful. The room itself was clean, spacious and had great views of the surrounding city and ocean. It isn`t right in the centre of Surfers Paradise, but not too far (around 10-15 min walk). Overall I was satisfied with my experience and would recommend Alexander apartments as a place to stay in... More 

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Adelaide, South Australia, Australia
1 review
4 of 5 stars Reviewed January 24, 2015

We arrived at the Alexander on the 22nd and are still here for a few more days,we originally booked into the Silverton apartments,omg,do not stay there. So went to see if the Alexander had vacancies. We are holidaying with our parents and decided to save money by sharing a 2 bedroom apartment. It was clean,practical and suited our needs. The... More 

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2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 24, 2015

Had another apartment booked but on arrival was nothing but dramas. Called Alexander apartments at 9:30pm to try get a room. Management was just fantastic nothing was a hassle!!! Our room 39 was just perfect with modern decor and beautiful ocean as well as river views. Enjoyed our 8night stay was so relaxing to watch our kids enjoy the facilities.... More 

Was this review helpful? Yes 3
Adelaide, Australia
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 14, 2015

On arrival at our room we looked around and found it was clean and well appointed for the price and the location was good. As it was a warm humid day thought we would turn on the air conditioner but there was no remote control. I went to the reception desk and was told there was an additional charge of... More 

Was this review helpful? Yes 3
Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 26, 2014

Stayed here for 7 days.. the worst 7 days of my life!! My partner and I dreaded coming back to our room so we tried to go out and do as much as possible before coming back. All of the kitchen utensils were grimy and dirty, we had to do a dishwashing load before we could even use any knives... More 

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 25, 2014

The worst customer experience I have ever received. Was mucked around for weeks in regards to misleading information I was told from the manager. I received appalling treatment whilst trying to explain the matter. I would not recommend this apartment to anyone

Was this review helpful? Yes 2
Brisbane, Australia
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 11, 2014 via mobile

Take it from someone who has seen the other side of how this place is cleaned! Oh my god , I trialled for three hours work , absolute filth, prob works out to ten dollars an hour, the gunge and dust is disgusting, you use the old sheets to wipe out everything, pubic hair everywhere , yes clean sheets ,... More 

Was this review helpful? Yes 2
Sydney, Australia
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 3, 2014

The room is dirty. Lots of bed bugs. No Air conditioning, fans only. The staff is so rude. Very bad experience. It's really a motel standard.There are better alternatives. Keep away from it if you can. The only good thing is the location and a pool.

Was this review helpful? Yes 4
Mark J, Manager at Alexander Holiday Apartments, responded to this review

Thank you for your feedback regarding your stay with us back in Feb2014. We have reviewed your feedback and are concerned that the problem of "lot of bed bugs" was not brought to our attention during your stay, rather 6 months later. Bed bugs bites can be rather itchy and it would have caused you alot of discomfort if you... More 

australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 10, 2014

We had apartment 40 on floor 11. It's a 2 bedroom, 2 bathroom apartment. it has 3 balconies. Fantastic views of ocean, Surfers Paradise, river and mountains. Beds were comfortable. Kitchen is very well equipped. Lounge suite is comfortable. There is a larger dining table with 6 chairs. Staff are very friendly. We hire beach towels for $5 ea for... More 

Was this review helpful? Yes
Mark J, Manager at Alexander Holiday Apartments, responded to this review

Thank you for your feedback. We are truly pleased to know that you had enjoyed your stay with us. it is always a thrill to know that we have met the expectations of our guests. Besides that, it willl also give us all the incentive and motivation to keep up the standards and try to better outselves. THANK YOU. Management... More 

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