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Alexander Holiday Apartments

2943 Gold Coast Highway, Surfers Paradise, Queensland 4217, Australia
Hotel amenities
Alexander Holiday Apartments
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A recent review
5 of 5 stars reviewed 3 weeks ago
Sheena D Greater Brisbane, Australia
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28 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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  • Portuguese first
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Greater Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent accommodation. Clean and tidy and catered for all our needs. The kitchen was well equipped, foxtel channels were a bonus, and the spa and sauna was a real treat. We had both ocean and river views in apartment 40. I'm surprised at some of the previous reviews as we were very impressed with the service, location and all amenities... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 27, 2015

Jacky made us feel very welcome and special. He was most accommodating when it came to late check out and the use of the hotel facilities. For an apartment hotel the grounds, pools and rooms were well maintained, but the foyer could do with some work. Call them directly to get the best deals. They have great customer service and... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 11, 2015

Arrived on a Sunday afternoon (out-of-hours), but no problem getting access. Well located, quiet, single bedroom 5th floor apartment has view of ocean. Close to beach (100m away), and about equal distance to 'downtown' or Broadbeach (10-15min walk or 2 tram stops) Apartment was very clean, tidy and plenty of room, all necessary facilities, comfortable bed for someone 6ft 3in,... More 

Was this review helpful? Yes 1
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 30, 2015

The management at Alexander was very friendly and helpful. The room itself was clean, spacious and had great views of the surrounding city and ocean. It isn`t right in the centre of Surfers Paradise, but not too far (around 10-15 min walk). Overall I was satisfied with my experience and would recommend Alexander apartments as a place to stay in... More 

Was this review helpful? Yes 1
Adelaide, South Australia, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 24, 2015

We arrived at the Alexander on the 22nd and are still here for a few more days,we originally booked into the Silverton apartments,omg,do not stay there. So went to see if the Alexander had vacancies. We are holidaying with our parents and decided to save money by sharing a 2 bedroom apartment. It was clean,practical and suited our needs. The... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 24, 2015

Had another apartment booked but on arrival was nothing but dramas. Called Alexander apartments at 9:30pm to try get a room. Management was just fantastic nothing was a hassle!!! Our room 39 was just perfect with modern decor and beautiful ocean as well as river views. Enjoyed our 8night stay was so relaxing to watch our kids enjoy the facilities.... More 

Was this review helpful? Yes 4
Adelaide, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 14, 2015

On arrival at our room we looked around and found it was clean and well appointed for the price and the location was good. As it was a warm humid day thought we would turn on the air conditioner but there was no remote control. I went to the reception desk and was told there was an additional charge of... More 

Was this review helpful? Yes 3
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 26, 2014

Stayed here for 7 days.. the worst 7 days of my life!! My partner and I dreaded coming back to our room so we tried to go out and do as much as possible before coming back. All of the kitchen utensils were grimy and dirty, we had to do a dishwashing load before we could even use any knives... More 

Was this review helpful? Yes 3

Travelers are raving about these Surfers Paradise hotels

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 25, 2014

The worst customer experience I have ever received. Was mucked around for weeks in regards to misleading information I was told from the manager. I received appalling treatment whilst trying to explain the matter. I would not recommend this apartment to anyone

Was this review helpful? Yes 2
Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 11, 2014 via mobile

Take it from someone who has seen the other side of how this place is cleaned! Oh my god , I trialled for three hours work , absolute filth, prob works out to ten dollars an hour, the gunge and dust is disgusting, you use the old sheets to wipe out everything, pubic hair everywhere , yes clean sheets ,... More 

Was this review helpful? Yes 2
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