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Paradise Island Resort

3.5 of 5 1 Paradise Island, Surfers Paradise, Queensland 4217, Australia
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Paradise Island Resort
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Paradise Island Resort
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144 reviews from our community

Traveler rating
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    22
    14
    40
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Halls Creek, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

You get what you pay for. Was not expecting top quality but am disgusted at certain aspects. One small bin in bathroom. Not emptied during 4 night stay. Three lumpy pillows on king bed. No extra pillows. But the worst aspects - housekeeping department should be ashamed of themselves. Long black hairs in shower. Zip king bed - not even... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We booked via Expedia. We got our room for $72 per night. The main bed was twins, not a double. The kids had rollaways in the lounge room. It had a washing machine and dryer, stove cook top and essential cutlery, cooking utensils and crockery. We spent minimal time in our room so it was ok for eating and sleeping.... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I took a chance booking here after the mixed reviews- I have backpacked around the world and stayed in $8/ a night hotels so I am not one to complain. But this place is only marginally cheaper than other hotels. Looks like some rooms are updated while the rest are appalling. Pros: location, pool, spa and grounds are beautiful Our... More 

Was this review helpful? Yes 4
Adelaide, Australia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

DO NOT BOOK THIS ACCOMMODATION! Before I make note of all the negatives, I will mention that: Yes, the location is great. Very convenient; close to tram, shops, cafes, shopping, beach, etc. I will also make note that the pool was quite nice (Spa, however, was cold at night) Unfortunately, that is where the positive factors end! Upon arrival, the... More 

Was this review helpful? Yes 4
Geelong, Australia
Top Contributor
53 reviews 53 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This resort is very dated: Ugly pink curtains and carpets. Desperately needs to be refurbished. The walls, floors and hotel doors are dirty and painted horrible colours that don't match. Too many different colours everywhere. The service is very good. Great for families with small children. The hotel has a kids club and a games room.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Walked into the room beautiful clean comfortable king size bed beautiful view at night peaceful and quiet couldn't believe how cheap it was for the quality I recieve we are 100% coming back please stay here it's amazing

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

I haven't even left yet, in fact, we haven't even slept one night here and only checked in a few hours ago but the words that spring to mind are "dump, dive, waste of money, should have stayed at home, disappointing and never again"! Dirty linen, broken fittings, holes in doors, cracked ceilings, dirty shower, holes in linen and stinking... More 

Was this review helpful? Yes 1
Contributor
14 reviews 14 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This place is nice and worth the money . It's not expensive and has what you need. It's close to Cavill ave the main shopping precinct. The rooms are spacious. The pool is the best. Secure underground parking with a lift.

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ManagementP_IResort, General Manager at Paradise Island Resort, responded to this review

Thanks for the great review Jodie, we're so glad you enjoyed your stay. You've summed our Resort up perfectly. We are in a great location, and our pool is definitely a standout feature. As new managers we are working hard to continue to improve the facilities and services around the Resort. I hope you come back to stay with us... More 

canberra
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

If your after a modern resort with all the extras,paradise resort is certainly not this it is quite run down and dated,more like a block of appartments.We stayed in the family courtyard room and it was not as advertised,very small for a family,if you had older chn it would be way to small,the room was dated and not nicely furnished,it... More 

Was this review helpful? Yes 2
ManagementP_IResort, General Manager at Paradise Island Resort, responded to this review

Thank you for your feedback benjino, I'm sorry to hear that the Resort didn't live up to your expectations. In regards to the room type, we agree that some rooms do not really have the space to be named as a family room and we are discontinuing this promotion. Unfortunately this is how the room was marketed by previous management... More 

Bendigo, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

Would highly reccomend this resort, ideal for families, clean, excellent location and staff went out of their way to accommodate us, walking distance to cavill avenue, will definitely be back for another holiday, thankyou for making our stay enjoyable

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ManagementP_IResort, General Manager at Paradise Island Resort, responded to this review

Hi Tracey, So Glad you had a great time at Paradise Island Resort. Thanks for the fabulous review outlining the features that make us a perfect destination for a family trip to the Gold Coast. Thanks also for the shout-out to our staff who really do go out of their way to accommodate our guests. As you may know, we... More 

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Additional Information about Paradise Island Resort

Address: 1 Paradise Island, Surfers Paradise, Queensland 4217, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Paradise Island Resort 3.5*
Number of rooms: 50
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Also Known As:
Paradise Island Hotel Surfers Paradise
Paradise Island Resort Gold Coast/Surfers Paradise

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