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Paradise Island Resort

Hotel website
1 Paradise Island, Surfers Paradise, Queensland 4217, Australia
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Paradise Island Resort
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39 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Newcastle, Australia
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 days ago NEW

Don't waste your money staying here. Stayed 5 nights last week of July. Booked 6 weeks in advance. Staff are nice and helpful with your enquiries. Pool is nice. And that's where the goodness STOPS!! I'm not the kind of person that ever complains but this place was below average. Bed was so uncomfortable the first night I got a... More 

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Denpasar, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My partner and I have stayed in Surfers Paradise many times and this place is up there with the best. We were very impressed from the moment we were checked in by the friendly helpful staff. It really has a holiday resort feel about it. So central to everything the coast has to offer. We had booked a rental car... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The apartment was very clean, well furnished ,had great views, awesome parking and the staff were very friendly and helpful. It was only a short walk into the city centre. Good restaurants and takeaways 2 mins walk away. Easy drive to fun parks. Coffee cart at reception. We would stay again.

Was this review helpful? Yes 1
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at paradise Island Resort for 6 nights on level 2 room 224B, on arrival we were greeted by reception and informed of all the hotels inclusions including steam room Gym and pool. The room itself was located facing the river and Surfers paradise buildings, not a bad spot in deed, the room smelt a little like marijuana apparently... More 

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South Queensferry, United Kingdom
Level Contributor
119 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed 4 weeks ago

So close to all the main Gold Coast amenities yet quiet, set apart from them. This has owner occupier and rental options with access to shared pool, tennis courts and underground parking which is a boon away from harsh sun and saves on parking charges. We parked up and walked a few hundred yards straight down to the beach and... More 

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Greater Melbourne, Australia
Level Contributor
5 reviews
4 of 5 stars Reviewed 4 weeks ago

This resort has all of the basic requirements for a great holiday for 2-4 people. Apartments are designed for 2 but there is provision for an additional room next to most apartments so that 4 people can sleep in adjoining apartments, Amenities and furnishings were modern. Great view of the river and the surfers lights.

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Singapore
Level Contributor
54 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed June 1, 2015

The Good: Location is good. Located in a small somewhat isolated area and within a 7 min walk to Surfers paradise G link station. There are also malls, supermarket, convenience stalls within the area. Amenities: It encompasses full service apartment facilities; with a pool and gym to boot. Room amenities include washing machine/dryers, microwave, utensils, cooking plate etc. Bed is... More 

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1 review
4 of 5 stars Reviewed May 31, 2015 via mobile

I recently stayed at the Paradise Island Resort with my Husband and 5 year old Daughter for a long weekend and must say could not be more happy! Regardless of other negative reviews Paradise Island has a lovely and professional atmosphere as well as being clean, friendly and very welcoming. The ladies on reception are beyond helpful and welcoming and... More 

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Darwin, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 21, 2015

Stayed with some friends in early April, the resort was great ! friendly staff on check in who helped us with tickets and wheres good to check out. the room was nice, shame that the restaurant was closed because of clive palmer, the pool and spa were amazing. Definitely will be back to this resort, so close to everything and... More 

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ManagementP_IResort, General Manager at Paradise Island Resort, responded to this review

Hi Sophie, We're so glad you and your friends enjoyed your stay with us, and that you have taken the time to report back to us. As a Manager, it's great to get such positive feedback about our reception staff. I also think they're doing an awesome job. We're working on re-opening the restaurant, hopefully next time you're back we'll... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 18, 2015

Thank you for another wonderful stay. Couldn't believe it was the same place when we walked in - refurbished rooms are looking great. This resort has an excellent location, walking distance to Surfers Paradise but surrounded by peaceful waterways and private gardens. Great to see the new managers giving the building the TLC it needs. Customer service couldn't be faulted.... More 

Was this review helpful? Yes 1
ManagementP_IResort, General Manager at Paradise Island Resort, responded to this review

What a great review. Thanks Zoe. We really have been working hard since mid-December to improve the quality of stay for our guests, and feedback like yours makes it all worthwhile. We've come a long way in a short space of time. The general look and feel of the Resort has improved dramatically (and will look even better after the... More 

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