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All 75 Surfers Paradise hotels

Paradise Island Resort

3.5 of 5 Hotel   |   1 Paradise Island, Surfers Paradise, Queensland 4217, Australia
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102 people have reviewed this hotel

Traveler rating
    26
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    17
    9
    26
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41
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1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Booked for us by Expedia, we had never stayed at Paradise Island Resort before. Beautiful, older apartments, however we were upgraded to one that had been recently renovated. So we saw the old and the new (preferring the new). A great view of the island waterway, and the pool and spa from our balcony. Unfortunately the restaurant is now closed,... More

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This place is beautiful. .pool is lovely and also beautiful at night with colored lights. Its soo close to the beach, mall, shops, food and restaurants and being on its own island it was also quiet and peaceful enough to not hear traffic from the highway. Gym facilities also great. We had a studio apartment 1 bedroom and it was... More

Was this review helpful? Yes 1
ManagementP_IResort, Front Office Manager at Paradise Island Resort, responded to this review

Hi Gemma P, You are more than welcome, thank you for taking the time to give us feedback its always greatly appreciated. I'm so glad you enjoyed your stay with us. I too think the pool looks great at night with the coloured lights. Hope to see you again soon. Warm regards Shannon More

Christchurch, New Zealand
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 12, 2014

To all the wannabee 5 star holiday makers booking a trip to Gold Coast on a beer budget its injustice to give this resort a bad review. We just spent a week in Apartment 21 and it was great the staff was friendly and extremely helpfull. Paradise island resort is located in the heart of Surfers and really handy to... More

Was this review helpful? Yes 1
ManagementP_IResort, Front Office Manager at Paradise Island Resort, responded to this review

Hi Marty S, Thank you for taking the time to review our resort, I'm glad you enjoyed you holiday with us. My team and I are always striving to be as helpful as possible, and I will let them know of your kind words. Kindest regards Shannon More

Hobart, Australia
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 9, 2014

We stayed for two weeks, they cleaned our room once. All the dishes we got out of the cupboards we had to wash as they were filthy. The room was filled with ants and cocroch's. The vynal sofa had all the vynal coming off it so every time you sat on it there was more on you than there was... More

Was this review helpful? Yes 5
ManagementP_IResort, Front Office Manager at Paradise Island Resort, responded to this review

Thank you for taking the time to review our resort Suzybelle2014. I am sorry you didn't enjoy for stay with us. Please accept my apologies that your room was not up to a standard that one would except from a 3 1/2 star resort. Thank you for bring to our attention the items in your room that were in need... More

Auckland Region, New Zealand
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 26, 2014

We booked a "package" deal with flights and transfers from Brisbane to the Coast and, having read previous reviews, arrived with an open mind. On arrival (early), our room was not quite ready, so we left our bags and walked two blocks to find lunch. On our return, we were upgraded from a "garden" 1 bedroom apartment to a "river... More

Was this review helpful? Yes 2
ManagementP_IResort, Front Office Manager at Paradise Island Resort, responded to this review

Hi Karinording, I’m so glad that you enjoyed your time with us, and that arriving with an open mind paid off. It is always appreciated when a guest takes the time to review our resort, so thank you for that. I will let my team know that all our hard work is paying off and that taking an interest in... More

Wakefield, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 22, 2014

Me & my boyfriend are both 24 years old and stayed here as a break for 6 nights. The location is perfect! Quick walk into the main hub of surfers but on its own island you dont hear any central noise. We stayed in room 27 wich we loved. It was clean and everything up to date and even had... More

Was this review helpful? Yes 1
ManagementP_IResort, Front Office Manager at Paradise Island Resort, responded to this review

Hi fillingham_jones, I’m thrilled you enjoy your time with us; we certainly enjoyed having you here. It’s always nice to know that we are doing a good job. I hope you comeback and stay with us again. Thanks again Shannon More

Sydney, Australia
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 10, 2014

Nice name, nice location but that where it ends. The place is filthy and run down. Apparently these are privately owned so furnishing will depend on the owner of the particular room. We only stayed for a few hours as could not stand it and luckily managed to get most of the money back. Have a look at the photos... More

Was this review helpful? Yes 7
ManagementP_IResort, Front Office Manager at Paradise Island Resort, responded to this review

Hello Tardotz, Please accept my apologies that your experience here was not satisfactory. Yes all of our units are privately owned but we do endeavour to keep them to a fair standard. Your comments and pictures have been duly noted by management and have been rectified. Kind Regards Shannon More

Brisbane, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 23, 2014 via mobile

Myself and my partner stayed for a week during the holidays. We had a pleasant stay! The apartment was fully self contained with aircon and everything we needed. It was a short walk into town and to the beach. The pool was large. The gym could have been bigger but not a problem on our holidays anyway. The staff were... More

Was this review helpful? Yes 2
ManagementP_IResort, Front Office Manager at Paradise Island Resort, responded to this review

Good Afternoon, Thank you for taking the time to review our resort, it is always fantastic to be able to give feedback to our staff. We are glad you enjoyed you resort and its facilities. We hope to see you again soon. Kind Regards Shannon More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 21, 2014

We've stayed at Paradise Island Resort previously and booked again with a group of friends based on this. Sad to say it just isn't the same. The restaurant & cocktail bar are closed, the gym is not very well equipped and out of 6 rooms booked only 1 of these didn't have any problems as it appeared to have recently... More

Was this review helpful? Yes 6
Whitehorse, Canada
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed January 20, 2014

The entire hotel looked like it needed a good clean. My room looked like someone had vomited all over the walls, inside the cupboards, baseboards. I asked for it to be cleaned after staying 2 weeks. I was told that they didn't clean long stayers' rooms. I heard someone else ask reception to have their room cleaned and their response... More

Was this review helpful? Yes 5

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Additional Information about Paradise Island Resort

Also Known As:
Paradise Island Hotel Surfers Paradise
Paradise Island Hotel
Paradise Island Resort Gold Coast/Surfers Paradise
Address: 1 Paradise Island, Surfers Paradise, Queensland 4217, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Restaurant Swimming Pool
Hotel Style:
#53 Business Hotel in Surfers Paradise
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Paradise Island Resort 3.5*
Official Description (provided by the hotel):
Paradise Island Resort is your island resort in the heart of Surfers Paradise!!Located only a few minutes walk to the golden sands of Surfers Paradise beach and the glamour and fun of the centre of town, Paradise Island Resort has the perfect location for your holiday to paradise!Our 3 ½ star island resort offers the perfect opportunity for the holiday that has it all- from relaxing by the heated resort pool to having a workout on our tennis court or in our gym, our facilities on offer are similar to many 5 star resorts- but without the 5 star price tag! ... more   less 
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