Unfortunately I have to agree with so many other reviews and advice people to not go near this property. Whilst the foyer area is quite grand, the rooms are absolutely revolting. The moment we walked in, the first thing I noticed was the smell (I think it was coming from the carpet but still not completely sure). The carpets are... more

I read many negative reviews prior to booking here but decided to chance it anyway, as the location is perfect - and it was. This hotel rates up there in the top 5 hotels for noise of all the hotels I have stayed at throughout the world. If you don't like noise, don't stay here! Garbage gets picked up everyday... more

I was a bit worried when we saw some other reviews on this site - but have found that there are different managers of the resort and your experience depends on what manager you book your unit through. If you book through Mantra - then beware - thats where you are most likely to get the bad units. If you... more

Currently staying at this property for a conference. Booked it because it was supposed to be over 4 star and in good location. Firstly, getting into the parking garage is a pain, you have to drive down an laneway to get to it. Security is good but a bit overdone Got to reception to find that the room would not... more

We decided in this apartment due to the location and it also looked so good on line. However, we were in for a real surprise. Just keep in mind that this is a 4.5 star rated property as you read on.... I wont touch on how extremely dated it is and how dark and small the bathroom was - there... more

Was a bit scared going there, as had already booked prior to visiting TripAdvisor (silly me), but thankfully we didn't have the problems that many have had. This could be due to luck as I booked 1 day ahead of arrival and got the last 2-bedroom available. Expecting a Ground Floor, no-view, noisebox, was VERY pleased to be on 8th... more

My inlaws shouted us this 7 night stay at the Phoenician for our honeymoon. Upon arrival the staff were quite rude and unpleasant. They didn't smile and looked down upon us as though we were rodents basically. The lobby was beauiful and we were very excited to stay even though the hotel staff weren't very friendly. When we arrived at... more

We enjoyed our stay at the Phoenician Resort. Great location. However, the two bedroom unit we stayed in was very dirty! I was going to complain but my partner suggested not too as the units might be all the same....plus we were given a unit that had a great view and a bright room as I requested online. We used... more

It depends what you are looking for. If it is peace and quiet, then this is not the place for you. As has been well documented by other travellers, there is a large building project ongoing directly across the road. The work starts early and there are a lot of heavy vehicles accessing the site. On the other side of... more