the property is great , about 15-20 minutes walk to surfers paradise, try to get room on the groung floor because they do not have elevators and its tough job to get all the luggage to the room by stairs if you are on the 1st or 2 nd floor. the reception has very odd timings and is open only for few hours,
I liked the property but the staff / manager is not helpful , we had booked 5 room but they gave us rooms in three different wings and on all different floor, the excuse they gave was that all rooms are booked, but that was not the case because after alloting the room she made us change one room twice because the rooms had still not been cleaned, we had a total of 4 infants and a lot of luggage but she did not help by giving us rooms on the lower floor even though most of them were empty i am quite sure,

also after we left they charged $ 30 for a stain on the carpet which we are quite sure we were not responsible for.

the property is good, but if you are... more