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BreakFree Cosmopolitan

3142 Surfers Paradise Blvd, Surfers Paradise, Gold Coast, Queensland 4217, Australia
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1 room 1 adult
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BreakFree Cosmopolitan
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166 Reviews from our TripAdvisor Community

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South Australia, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

The staff ,management and service was fantastic and 110% happy with my experience while staying at the breakfree Cosmopolitan. I would highly recommend it, Defiantly will be back for the Easter Holidays.

Helpful?
Thank michael m
Brandon P, Manager at BreakFree Cosmopolitan, responded to this review

Hi Michael M, It is great to read that our staff were able to go above and beyone to assist you during your stay. We look forward to the opportunity of welcoming you back for Easter. Dianne Front Office More 

Sydney, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

Breakfree Cosmopolitan is a convenient and affordable place to stay while in Surfer's. The beach is a 2 minute walk away with Woolies and the tram even closer. It's surrounded by great restaurants and shops to go to easily - and if you're not interested in those you can just jump on the tram and go elsewhere for a good... More 

Helpful?
Thank Rachel Y
Brandon P, Manager at BreakFree Cosmopolitan, responded to this review

Dear Rachel Y, Thank you for taking the time to provide feedback in relation to your recent stay at Cosmopolitan. It is great to read that our team were able to attend to the minor issues you experienced during your stay, I will be sure to pass on the feedback to all departments. I am pleased you have enjoyed your... More 

Dubbo, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The cosmopolitan has a lot of area outside for the kids play and is situated in the heart of surfers. Our room was relatively modern. Staff were friendly and helpful. Wifi was expensive to connect to and there was no house keeping unless staying more than 8 days but parking was lock up and free.

Helpful?
Thank jadestimson
Brandon P, Manager at BreakFree Cosmopolitan, responded to this review

Hi Jadestimson, We are pleased you had an enjoyable stay with us and thank you for taking the time to provide a review on your recent stay. We are glad that we were able to provide a great area for the kids while they were here also. We hope you will visit us again in the near future. Dianne Front... More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

We checked in late and were greeted by a friendly attendant who helped us get our keys.. the room was great value for money and is very central to everything. The front office lady was amazing.. helping with my airport transfer and directingus to local places. The view from the balcony was awesome. Apart from having a few cleanliness issues... More 

Helpful?
Thank Tony S
Brandon P, Manager at BreakFree Cosmopolitan, responded to this review

Dear Tony S, Thank you for your time by sharing your review, and that you found our team to be helpful and friendly, we take pride in doing that little extra for our guests. We look forward to welcoming you back in the near future and wish you all the best for the remainder of the year. Dianne Front Office More 

Greater Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Not happy at all. Kitchen cupboards were broken. All furniture was old and chipped and broken. Mattress had sunk in the middle. So me and my partner rolled into the middle. Worst bed we have ever slept in. Smelled musty and old. Very old apartments.

Helpful?
3 Thank Zefie2016
Brandon P, General Manager at BreakFree Cosmopolitan, responded to this review

Dear Zefie2016, Thank you for your feedback it is always good to receive valuable comments which help us to maintain and improve our standards good or bad your comments are taken on board for our improvement. We are regretful that these issues were not brought to our attention during your stay, I sincerely apologies for this. we are currently working... More 

Travelers are raving about these Surfers Paradise hotels

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 28, 2015

Stayed 3 nights over Christmas and loved our stay. Arrived early and was offered free parking till our apartment was ready and they called us as soon as it was ready, fabulous! The one bedroom apartment was a renovated one and was very clean and the ocean view from our floor 8 apartment was fabulous! Had a very large balcony.... More 

Helpful?
Thank MLP4020
Brandon P, Manager at BreakFree Cosmopolitan, responded to this review

Thank you MLP4020 for taking the time to post a comment, it was a pleasure to read your remarks of your recent stay at Cosmopolitan. We look forward to welcoming you back in the near future so that you may have another wonderful experience in Surfers Paradise. Until then we wish you all the best for the year ahead. Dianne... More 

1 review
1 of 5 stars Reviewed December 22, 2015 via mobile

We were checked in to a room on level 12 my partner did not like being up so high and the elevator was very dodgey our room smelt like sushi the whole time and there was a small gap in between our bedroom window so we could hear the sound of the wind during the night. We asked if we... More 

Helpful?
Thank brocorangag
Brandon P, General Manager at BreakFree Cosmopolitan, responded to this review

Dear brocorangag, Thank you for taking the time to provide feedback regarding your recent stay at BreakFree Cosmopolitan Resort. I do apologise that the cost of the daily servicing and room move was not explained to you upon booking, BreakFree Cosmopolitan Resort does not provide daily servicing on our apartments, and try to minimise the room move to ensure we... More 

Auckland, New Zealand
1 review
5 of 5 stars Reviewed November 24, 2015

The Cosmopolitan was perfectly situated in the heart of Surfers Paradise close to shops, eateries & the electric tram & of course the beach. We were very happy with our apartment on the 9th floor, so clean & spacious enough for the 2 of us. I would like to suggest that maybe a cruet of pepper & salt could be... More 

Helpful?
Thank Ruth F
Brandon P, General Manager at BreakFree Cosmopolitan, responded to this review

Dear Ruth F, Thank you for youre review of your recent stay with us, we do appreciate you taking the time to coment on your stay. I do appreciate our guests comments and suggestions of how we can make your stay a more memorable one. I will certainly suggest that we add your request to the kitchen items. I hope... More 

Burpengary, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 9, 2015

We always stay at the BreakFree Cosmopolitan every year with friends for 1 week. We believe it is the best positioned and priced accommodation in Surfers - second to none. We have been going to this accommodation for the past 5 years and it is just terrific and so handy to every facility on the coast. A great place to... More 

Helpful?
Thank Terry W
Brandon P, General Manager at BreakFree Cosmopolitan, responded to this review

Dear Terry W, It is pleasing to read that you enjoy staying with us and that we are able to provide everything you need for a great holiday. Thank you once again and we look forward to welcoming you back in the near future. We wish you and all your family all the best for the Festive Season. Yours sincerely,... More 

Auckland Region, New Zealand
Level Contributor
5 reviews
4 of 5 stars Reviewed November 8, 2015

Lovely views clean light and airy. Bathroom clean but could do with a renovation . Such helpful lady on the front desk and nothing a problem for her. Dianne Flaherty. Really enjoyed our stay and so handy and great pool area. Thank you Sharon and Don

Helpful?
Thank 940sharon
Brandon P, General Manager at BreakFree Cosmopolitan, responded to this review

Thank you 940sharon for your time by sharing your feedback of your recent stay with us. We are in the process of performing refurbishments to our apartments and will be glad when they are all completed. We do apologise that you did not have a refurbished apartment for your stay. Again thank you for writing your review and we hope... More 

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