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BreakFree Cosmopolitan

3.0 of 5 3142 Surfers Paradise Blvd, Surfers Paradise, Queensland 4217, Australia
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BreakFree Cosmopolitan
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BreakFree Cosmopolitan
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105 reviews from our community

Traveler rating
    20
    46
    10
    12
    17
See reviews for
17
42
4
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (20)
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    (25)
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Melbourne, Australia
1 review
1 of 5 stars Reviewed 1 week ago

We had booked a 1 bedroom apartment at BreakFree Cosmopolitan from Boxing day for 4 nights. When checking in after hours I was not impressed with being asked for my credit card details over the loudspeaker intercom where anyone walking past could have heard, however I guess I could call myself lucky that the intercom was experiencing difficulties and the... More 

Was this review helpful? Yes
Brandon P, General Manager at BreakFree Cosmopolitan, responded to this review

Dear Natalie F, Thank you for review on our Trip Advisor site from your recent holiday at our Resort. I was deeply disappointed by the feedback I have received from you in regarding the unit which you stayed. Cleanliness in one of my prioriities and it is disappointing we did not get it right on this occassion. I take on... More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

If you are looking for a spot close to Cavill avenue at a reasonable cost then this is the place is for you. Sure the furniture is a little dated, but it's clean and staff are friendly. We have stayed there numerous times and will continue to do so.

Was this review helpful? Yes
Brandon P, General Manager at BreakFree Cosmopolitan, responded to this review

Dear Maira S, Thank you for your recent review of your stay at BreakFree Cosmopolitan on our Trip Advisor site. I was pleased to read of your stay at our Resort and even more pleasing to read that you found the staff helpful. Whilst it is the foundation of Resorts to provide helpful & friendly service it is always great... More 

Scranton, Pennsylvania
1 review
1 of 5 stars Reviewed 3 weeks ago

I stayed at the Breakfree Cosmopolitan a few weeks ago, and it was my first and will certainly be my last visit. I had booked a room with a bed, and a pull-out sofa bed and arrived at my room to find only one bed. The staff were atrociously unhelpful when it came to asking for directions, booking transfers and... More 

Was this review helpful? Yes
Brandon P, General Manager at BreakFree Cosmopolitan, responded to this review

Dear Creed96, Thank you for your feedback and you valuable comments which help us to maintain and improve our standards, I do apologies the apartment was not meet your expectation. I invite you to contact me directly to discuss in more details and then I can address these issues accordingly. I look forward to heargin from you. My email address... More 

Melbourne, Victoria, Australia
1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 14 nights and we stayed in room 220 on the 2nd floor. It was a 2 bedroom apartment and It was refurbished and although the living room was a little small it did us. It also had air conditioning. The beds were really comfy and the shower had great water pressure. We had block out curtains... More 

Was this review helpful? Yes
Brandon P, General Manager at BreakFree Cosmopolitan, responded to this review

Dear 44michelle44, Thank you for your recent review of your stay at BreakFree Cosmopolitan on our Trip Advisor site. I was pleased to read of your amazing stay at our Resort and even more pleasing to read that you found the staff helpful. Whilst it is the foundation of Resorts to provide helpful & friendly service it is always great... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We have stayed here several times. Like any where it has it's positives and Neg. Some apartments are better then others. It can be a little noisy at night, but the location couldn't be more convenient, bottle shop and Commonwealth bank in same buildings, across the road Woolies, lots of places to dine or takeaway, night clubs,late night pizza, icecreams,... More 

Was this review helpful? Yes 2
Brandon P, General Manager at BreakFree Cosmopolitan, responded to this review

Dear Timeoutfun, Thank you for your recent review on our Trip Advisor site, I was pleased to read of your delightful experience at our Resort, it is even more pleasing to hear that you are regular return guest. Return guests are a great recognition of the service we always strive to deliver. Thank you once again, I look forward to... More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

Dear Brandon, Thank you for your hospitality during my stay at the Breakfree Cosmopolitan. I truly appreciated your help and assistance with fixing the air conditioning problem in my room. Will definitely stay at the Cosmopolitan next time I holiday in surfers paradise. Regards, Peter

Was this review helpful? Yes
Brandon P, General Manager at BreakFree Cosmopolitan, responded to this review

Dear Peter, Thank you for your recent review on our Trip Advisor site, I was pleased to read of your delightful experience at our Resort, it is even more pleasing to hear that you will be back. Repeat guests are a great recognition of the service we always strive to deliver. Thanks once again, I look forward to welcoming you... More 

Melbourne, Australia
Contributor
19 reviews 19 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 21, 2014 via mobile

Stayed here for 6 nights in mid December. While the room was a little dated, it was very clean and airy. Very close to everything that Cavill St Mall has to offer, and security is first-rate with your key tag needed to access the building after hours. Good amenities for kids with the pools, basketball court, soccer goals and basketball... More 

Was this review helpful? Yes
Brandon P, General Manager at BreakFree Cosmopolitan, responded to this review

Dear Craig D, Thank you for the review of your recent stay at BreakFree Cosmopolitan on our Trip Advisor Review site, it certainly sounds like we ticked all the boxes on your stay which is great to hear. The team work hard to ensure all the facilities and grounds are well maintained for our Guests and Residents and so I... More 

Forster, Australia
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 12, 2014

This Hotel is very old and looks a bit ordinary, however the room that we stayed in had been recently refurbished, and was quite modern. However the new shower unfortunately leaked out water all over the floor, and we had to use towels to clean it up after every shower. By the way, the towels supplied were very thin and... More 

Was this review helpful? Yes
Brandon P, General Manager at BreakFree Cosmopolitan, responded to this review

Dear Walsan811, Thankyou so much for recent wonderful contribution on our Trip Advisor Review site. It was pleasing to read your feedback, both positive and constructive. We installed a new shower door strap, and it stopped water leak. I have shared your service comments with the team and owners to improve our service standard. Whilst the Resort is right in... More 

Brisbane, Queensland, Australia
1 review
5 of 5 stars Reviewed December 6, 2014

We had a lovely stay...Beautiful views. The room was a little dated but extremely comfortable. Exceptional value for money. Will definately be back. It was hard for us to fault this place; staff are lovely and very accomodating

Was this review helpful? Yes
Brandon P, General Manager at BreakFree Cosmopolitan, responded to this review

Dear Rene'e B, Thank you for your recent review on our Trip Advisor site, I was pleased to read of your delightful experience at our Resort, it is even more pleasing to hear that you will be back. Repeat guests are a great recognition of the service we always strive to deliver. Thanks once again, I look forward to welcoming... More 

1 review
4 of 5 stars Reviewed December 4, 2014 via mobile

Very happy with my stay at the a Breakfree Cosmopolitan. Extremely friendly and accommodating staff, great location and beautiful views from our room. Comfortable furniture and nice linen. Only complaint would be the fridge was too small (bar fridge) and we had trouble fitting all of our food in the fridge and freezer compartment. Overall, loved our stay and would... More 

Was this review helpful? Yes
Brandon P, General Manager at BreakFree Cosmopolitan, responded to this review

Dear Stephanie_Poulse, Thank you for your recent review of your stay at BreakFree Cosmopolitan on our Trip Advisor site. I was pleased to read of your amazing stay at our Resort and even more pleasing to read that you found the staff helpful. Whilst it is the foundation of Resorts to provide helpful & friendly service it is always great... More 

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Additional Information about BreakFree Cosmopolitan

Address: 3142 Surfers Paradise Blvd, Surfers Paradise, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $
Hotel Class:3 star — BreakFree Cosmopolitan 3*
Number of rooms: 55
Reservation Options:
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Also Known As:
Breakfree Cosmopolitan Hotel Surfers Paradise
BreakFree Cosmopolitan Gold Coast/Surfers Paradise

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