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Chateau Beachside

3.5 of 5 Corner The Esplanade And Elkhorn Avenue, Surfers Paradise, Queensland 4217, Australia
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Certificate of Excellence 2014
Chateau Beachside
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Chateau Beachside
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604 reviews from our community

Traveler rating
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    27
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wollongong, Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Firstly note that they take a $200 holding fee (like a lot of other QLD hotels), we weren't the only people that were not aware of this. Our stay was nice and the pool areas seemed nice but due to the rain from the cyclone we didn't get to use the area, except the spa. Good location for the beach... More 

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boonah
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 1 week ago

location is terrific,were very clean & facilities,pool spas steam room and saunas were very clean & well maintained.highlight was the amazing breakfast deal at restaurant on ground floor best any where. low point was uncoordinated suite with layout and lighting, needs refurb was nt very expensive

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James S, Manager at Chateau Beachside, responded to this review

Thank you for your review. The Chateau Beachside is great value for money and is aimed at the savy traveller who wants great facilities, great location and all at a very reasonable price. I am glad you enjoyed your stay and hope to welcome you back to the Chateau on your next visit. More 

Melbourne
1 review
2 of 5 stars Reviewed 1 week ago via mobile

Stayed in Jan 2015. No Aircon, rooms very ordinary. View from room was good and pool nice. Walking to pool area from lift we passed old, torn furniture left near games room. What a turn off. Place needs a revamp. Would we stay again - NO!!!!

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James S, Manager at Chateau Beachside, responded to this review

Yes, unfortunately we do not have air conditioning in our units but then we don't promise that we do. The summer months can be a problem but we find most guests love the fresh, cooling breezes from the ocean more than compensate for this. The furniture in the podium level was being donated to charity and they did not arrive... More 

Warrnambool, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I am an 18 year old girl and my friend and I stayed at Chateau Beachside for 4 nights at the start of Feb 2015.. We were a bit worried what it was going to be like because it was so cheap. I had looked up reviews on here and it looked good, but I was still nervous. We checked... More 

Was this review helpful? Yes 1
James S, Manager at Chateau Beachside, responded to this review

Thank you for your great review and so glad you enjoyed your stay. Unfortunately some of the studio units do only have bar fridges and we are endeavouring to change them over to upright fridges but it is a slow process. Don't forget to call us direct next time you visit Chateau and receive your return guest discount. More 

Townsville, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The room was nice enough and reasonably clean (except for an empty water bottle in the wardrobe and some hair on the bed and on the shower). The disappointing part was the view. I had paid the higher price for a room on the ocean side, as I wanted to wake up to sweeping ocean views on my birthday. Therefore... More 

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James S, Manager at Chateau Beachside, responded to this review

Thank you for your review. All our studio units have ocean views and the building you refer to is next door, which is pretty common on the Gold Coast. We do however have hotel and one bedroom beachfront units which have uninterrupted views to the beach and ocean and I am not sure why, when it was a special occasion... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The location is perfect, right on the beach and 50 metres from the shopping centre! Rooms are decent although there is no manual on how to use the over, we went down to the frot desk as soon as we tried to use it and they said they would send help. The man didn't end up coming until 10 minutes... More 

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James S, Manager at Chateau Beachside, responded to this review

Thank you for your review. I do apologise for the problems you experienced with your oven. Maintenance should have been more prompt with your issue and I will definitely look into why this did not happen. We hope to see you back at the Chateau and don't forget to call us direct to get your return guest discount. More 

South West Rocks, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Clean, tidy, friendly reception & other staff. Close to everything so you park the car securely & walk to all the popular spots & eateries. Comfortable beds, hot shower & the location, what more could we ask for. Will go again on next trip to Gold coast.

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James S, Manager at Chateau Beachside, responded to this review

Thankyou for your great review. We hope to welcome you back to the Chateau on your next visit and call us direct to receive your return guest discount. More 

Brisbane, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

Yes, the rooms are a little dated but the location and views are just to die for. I have been there a few times over the years and each time the staff have been super-friendly, even to the point of helping me with my flat car battery! The windows open right up so at night all you hear is the... More 

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James S, Manager at Chateau Beachside, responded to this review

Thank you for your great review. We look forward to welcoming you back to the Chateau and don't forget to call us direct to get your return guest discount. More 

Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 2 weeks ago

Pictures provided by management were misleading. Looked nothing like the photos. COuldn't use any of the bedrooms. The beds were stained and dirty. Super gross. One had a caterpillar on it. We had to sleep on the couch, and even the couch was a bit stained. The laundry room, we couldn't even bare to look at all the old and... More 

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James S, Manager at Chateau Beachside, responded to this review

I am not exactly sure where you stayed but the descriptions you give do not sound like the Chateau Beachside apartments operated by the onsite management. We do not have any units that have "bedrooms" as all our units are either hotel style, studio or one bedroom apartments. None of our units have a "laundry" room so again not sure... More 

Mooloolaba, Australia
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are wanting the Heart of Surfers Paradise property this is the one. Well worth the couple of dollars more and getting a Beachfront room. Rooms are quite dated but clean and very spacious. Unfortunately we did not use all the facilities in the hotel but it has everything you need. The hotel is just far enough away from... More 

Was this review helpful? Yes
James S, Manager at Chateau Beachside, responded to this review

Thank you for your great review. Chateau Beachside is an older style accommodation complex and was one of the first high rise apartment complexes built in Surfers Paradise. The position is hard to beat and the views from the beachfront units are amazing. We hope to welcome you back to the Chateau on your next visit and dont forget to... More 

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Additional Information about Chateau Beachside

Address: Corner The Esplanade And Elkhorn Avenue, Surfers Paradise, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Chateau Beachside 3.5*
Number of rooms: 100
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Also Known As:
Chateau Beachside Hotel Surfers Paradise
Chateau Beachside Surfers Paradise
Chateau Beachside Gold Coast/Surfers Paradise

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