We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Surfers Paradise

4.5 of 5 2807 Gold Coast Hwy, Surfers Paradise, Queensland 4217, Australia (Formerly Parkroyal)
Hotel website
Hotel deals
Special Offer
Members Exclusive:25% Off
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Certificate of Excellence 2014
Crowne Plaza Surfers Paradise
Professional photos View all
Browse nearby
Crowne Plaza Surfers Paradise
Write a Review

533 reviews from our community

Traveler rating
    181
    234
    79
    27
    12
See reviews for
93
202
36
89
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (533)
  • Mar-May only
    (124)
  • Jun-Aug only
    (148)
  • Sep-Nov only
    (147)
  • Dec-Feb only
    (114)
All months
Sydney, Australia
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

So many good points about this hotel. From the moment we stepped inside the Crowne Plaza, we were pleased with our choice. The staff member at reception asked how the trip was, specifically mentioning where we'd come from. He was friendly, cheerful and very professional. We took the glass-backed 'lift with a view' up to our room on the 18th... More

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Reception and concierge staff were particularly helpful. Room and facilities were first class. Good location opposite a tram stop, close to the beach and within walking distance to Pacific Fair shopping centre. Downside for us was the ocean view - not quite what we thought we were getting (see picture). Also disappointed that we made a booking for the revolving... More

Was this review helpful? Yes
Brisbane, Australia
Top Contributor
57 reviews 57 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We spent a w/end here & were impressed with all we encountered at the hotel. Room was nice & clean. Huge bathroom. Front counter very helpful & pleasant. We ate at the 360deg revolving restaurant on the 26th floor at sunset. Fantastic! Tram station outside the hotel so no worries about driving to any of the shopping centers. Give it... More

Was this review helpful? Yes
Sydney, Australia
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed here for 1 night on a mystery hotel booking. Had stayed here years ago so was familiar with the property. Got a good deal on a last minute booking, good value for money. Stayed in Gold Tower with a Spa suite, room was large and spa was adequate. Great ocean view although the glass railing was very dirty which... More

Was this review helpful? Yes
Sydney, Australia
Contributor
16 reviews 16 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We read the reviews and were a bit worried, but we got a good special and thought is was worth it. The showers do need a detailed clean but the rest of the bathroom was fine. Room was clean beds were great, pillows not so but there was a card in the room that said to ring house keeping if... More

Was this review helpful? Yes
Sydney, Australia
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in a very nice room with a decent sized bath & nice views. Hotel facilities such as spa & pool were nice & clean. Only issue was the distance from the centre. Crowne plaza is always a safe option so would recommend again.

Was this review helpful? Yes
Portsmouth, United Kingdom
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Room was clean and comfortable. Very spacious. Nice view over the beach. Free parking and lots of it. Close enough to walk to beach and situated between Surfers and Broadbeach. Restaurants in Broadbeach were very nice. We had breakfast every morning around the corner at Metro Coffee. Concierge was very helpful. Pool was very large and clean. Also used the... More

Was this review helpful? Yes
Gold Coast, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Slightly disappointed, I paid full price for the gold tower for 2 nights during myself and my partners anniversary. (which was not cheap at all) but hey i was more than willing to pay the price for what i read to be a 5 star luxury spa suite over looking the ocean, i mean you pay for what you get... More

Was this review helpful? Yes 1
Victoria T, Rooms Division Manager at Crowne Plaza Surfers Paradise, responded to this review

Dear travelbug93x, Thank you for taking the time to provide my team and I with the gift of feedback following your recent stay with us. I have shared your comments with the wider hotel team and we will see to it that the items noted are attended to for repair. I was really pleased to hear that you enjoyed dining... More

Brisbane, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay in this hotel. The view from the hotel was really nice. The room we got was large and very clean. Our kids enjoyed swimming in the large pool and it was well maintained too, The food at the restaurants was fibulas. And it was worth for the money we spend. We will definitely visit this hotel... More

Was this review helpful? Yes
Canberra, Australian Capital Territory, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Couldn't fault my Crowne Plaza experience at all! I experienced fantastic customer service and the really had value for the money that I spent. The hotel was quiet; the rooms were kept tidy as was the hallways and reception area. I would highly recommend Crowne Plaza Surfers Paradise.

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Crowne Plaza Surfers Paradise? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Surfers Paradise

Address: 2807 Gold Coast Hwy, Surfers Paradise, Queensland 4217, Australia (Formerly Parkroyal)
Phone Number:
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Surfers Paradise 4.5*
Number of rooms: 374
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Orbitz, IHG, Expedia, Priceline, Hotels.com, getaroom.com, Despegar.com, Odigeo, Agoda, HotelTravel.com, TripOnline SA and Tingo so you can book your Crowne Plaza Surfers Paradise reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast

217 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (163)
Viewed
Pool/beach area (12)
Viewed
Room/suite (41)
Viewed
Bathroom (19)
Viewed
Hotel & grounds (19)
Viewed
View from room (24)
Viewed
Dining (8)
Viewed
Other (40)

Management photos: Courtesy of the property manager

Viewed
All management photos (55)
Viewed
Hotel & grounds (20)
Viewed
View from room (3)
Viewed
Business center/function rooms (4)
Viewed
Pool/beach area (2)
Viewed
Room/suite (15)
Viewed
Dining (6)
Viewed
Bathroom (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay