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All 73 Surfers Paradise hotels

Crowne Plaza Surfers Paradise

4.5 of 5 Hotel   |   2807 Gold Coast Hwy, Surfers Paradise, Queensland 4217, Australia (Formerly Parkroyal)
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Crowne Plaza Surfers Paradise
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Ranked #14 of 73 Hotels in Surfers Paradise
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
megan h Newcastle, Australia
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493 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Newcastle, Australia
Top Contributor
85 reviews 85 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We love staying here when at the Gold Coast and the addition of the Tram has made this hotel an even better one. The tram runs from out the front of the hotel to Pacific fair, Broadbeach and Cavill avenue which are popular stops for us. The glass lift is a favourite of the kids as they can look out... More

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12 reviews 12 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed for four nights12-16 July. Was given a warm friendly welcome when i arrived. Everything was ready,lady on desk was super efficient and really nice.got keycard and went up to room. I was on 15th floor and view from room was pretty good. Room a nice and tidy and very clean. The car park is huge and there is no... More

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Crowne Plaza at Surfers Paradise was a nice, clean hotel with great views. Of particular enjoyment was the seafood buffet in the upstairs revolving restaurant and the atmosphere in the pool area (especially at night). The central location also makes it easy to get around.

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Sydney, Australia
19 reviews 19 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed for 2 nights over the weekend as I was attending a wedding. This place did not disappoint. The staff from check-in to check-out were incredibly friendly and helpful. I stayed in a king corner room and the view was gorgeous. The room was really large and spacious, I found it incredibly relaxing to be able to sit on... More

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Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The bed was comfortable and the room was worth every penny. The bar was also good before and after going to the Wallabies v Argentina. The view was also amazing. Looking forward to coming back in the future.

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15 reviews 15 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I took up the seafood indulgence package as well as just a standard room with a king bed. Overall the staff were good, the food was great, the spa was lovely to relax in. We'll be back.

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Senior Contributor
28 reviews 28 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed at the Crowne Plaza a number of times and have always been happy. The furnishings in the rooms are beginning to show their age but the rooms are comfortable. There is free parking on site and three restaurants to choose from. Good location too, with a light tram station at the front door now.

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2 reviews
4 of 5 stars Reviewed 1 week ago

It was an amazing location with a perfect ocean view, spa bathroom and delicious breakfast but the employee were the only downside because they werent attentive enough, I am however talking strictly about the reception staff and not the restaurant/bar

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Noosa, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed in the Crowne Plaza Surfers Paradise for three nights with our two small children. We were very happy with everything about the hotel. We were offered a discounted breakfast buffet deal on arrival which we took advantage of. It was excellent. There was a huge range of great quality food and beverages and became something we looked foreword... More

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Senior Contributor
48 reviews 48 reviews
46 hotel reviews
129 helpful votes 129 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Well, we needed to book a hotel on the Gold Coast last minute and just for the night. We found this hotel at a good rate so thought we would give it a try having stayed at many of the other nearby properties. We arrived at 11:00pm and checked-in, were handed a room key and headed up to our room.... More

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Victoria T, General Manager at Crowne Plaza Surfers Paradise, responded to this review

Dear Carla123 Thank you for posting a review from your recent stay - Please accept my sincere apology for the ordeal you experienced upon check in. We have taken steps to review the correct procedure with the colleague who dealt with your arrival to ensure this does not happen again to any other guests as well as completed full re-training... More

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Additional Information about Crowne Plaza Surfers Paradise

Address: 2807 Gold Coast Hwy, Surfers Paradise, Queensland 4217, Australia (Formerly Parkroyal)
Phone Number:
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Surfers Paradise 4.5*
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Also Known As:
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast

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