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All 74 Surfers Paradise hotels

Crowne Plaza Surfers Paradise

4.5 of 5 Hotel   |   2807 Gold Coast Hwy, Surfers Paradise, Queensland 4217, Australia (Formerly Parkroyal)
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78%
Ranked #14 of 74 hotels in Surfers Paradise
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
DavidN81 Gladstone, Australia
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474 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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English first
Gladstone, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed overnight after arriving late and leaving early. Beds were comfy and the view was excellent. Water pressure was amazing and the hot water came through very quickly. Breakfast was good and it had a huge variety to choose from, whether hot or cold. Staff were excellent and very helpful.

Was this review helpful? Yes 1
Brisbane
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I am a Gold IHG member about 6 years running and stay at their brands almost once to twice monthly. I booked three rooms at the Crowne Plaza for some close friends and a Ocean king room for my wife and I. Check in. Staff didn't tell me were breaky was or offer late check out (I didn't eat food... More

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Victoria T, Public Relations Manager at Crowne Plaza Surfers Paradise, responded to this review

Dear Nathan B, Thank you for posting a review - Very disappointing to read the poor experience you received at our hotel over the weekend, please accept our sincere apologies. I can assure you that we have shared this with our teams for review. The Gold Coast received a months worth of rain on the Saturday night and with a... More

Sunshine Coast
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked a 2x double bed room for myself and 2 boys. Room was spotless and looked like it had been recently renovated as it was modern & in perfect condition. The corner spa bath is a big plus to these rooms. We had a interconnecting room with family next door which was handy. Had cocktails by the pool while the... More

Was this review helpful? Yes 1
Hobart, Australia
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

With so much choice on the Gold Coast we went with a mystery deal & where lucky to stay here. They popped us in the gold tower where we had a great sized room with fantastic views of the water & beyond. Our room was quite with everything you would expect from a top hotel, comfy bed with crisp white... More

Was this review helpful? Yes 2
Gold Coast, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I travel a lot here and overseas: Customer service 100% brilliant value: What can I say, peaceful quite comfortable clean. Service above and beyond just what I paid for. Staff hooked me up with free wifi and a rewards card at no cost,

Was this review helpful? Yes 1
Maclean, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We had booked for just one night at a ridiculously cheap rate, and asked about staying another night - which they price matched, amazing! The rooms are clean and comfortable, and we got a corner room with hugely large bathroom. Beds are comfortable and service is absolutely top notch. We visit the Gold Coast regularly and would not stay anywhere... More

Was this review helpful? Yes 1
Toowoomba, Australia
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed a couple of nights at the Crowne Plaza Surfers Paradise and I felt so relaxed and comfortable. Thank you! The rooms are a nice size, good views and very clean. The hotel is situated in a great location where you could easily access shops, bars, beach and transport. NOTHING WAS A PROBLEM FOR THE STAFF TO MAKE YOUR... More

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Victoria T, Public Relations Manager at Crowne Plaza Surfers Paradise, responded to this review

Hello Mark M, Thanks ever so much for your lovely review, it's is so nice to read how much you enjoyed your time with us. We look forward to seeing you again. Best wishes, Victoria Marketing Manager More

Sydney, Australia
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

on the first time you arive you feel you welcome the fix and help you anything you need if its car park internet extra tea to yo room book a room with out brkfst they told for a $20 extra you can geti

Was this review helpful? Yes 2
Victoria T, Public Relations Manager at Crowne Plaza Surfers Paradise, responded to this review

Hello Zvika C, Thank you ever so much for your review. Best wishes, Victoria Marketing Manager More

Singapore, Singapore
Contributor
17 reviews 17 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room is spacious with the crowne plaza standard. However, it is at the end of surfer paradise. thus, we still had to take cab to surfer paradise centre. Early check in required extra 20 AUD :( We felt bad on this. Btw free internet at lobby also limited to 30 mins or 1 hour per day. So advice you... More

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Victoria T, General Manager at Crowne Plaza Surfers Paradise, responded to this review

Dear PinkLim, Thank you for your review from your stay in September 2013 - great to read you enjoyed the hotel product and your time in Surfers Paradise. I wanted to confirm that the hotel is in Surfers Paradise, closer to the Broadbeach end which many of our customers love as it is a gateway to the best of both... More

Contributor
20 reviews 20 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed there for two nights with my sister and it was an awesome experience! We upgraded to a room with an ocean view and did not regret it. The view was great and the service provided by the friendly hotel stuff was remarkable. The hotel was also located in front a tram station on the other side which was so... More

Was this review helpful? Yes 3
Victoria T, Public Relations Manager at Crowne Plaza Surfers Paradise, responded to this review

Hello sseakar, So glad that we were able to be a part in making your stay into an awesome visit, and with an upgrade no less! Great to hear that you took advantage of the tram, it certainly makes things easier having a stop located right in front of the hotel. We look forward to seeing you again. Warm wishes,... More

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Additional Information about Crowne Plaza Surfers Paradise

Address: 2807 Gold Coast Hwy, Surfers Paradise, Queensland 4217, Australia (Formerly Parkroyal)
Phone Number:
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Surfers Paradise 4.5*
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Also Known As:
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#6 Business Hotel in Surfers Paradise #8 Family Hotel in Surfers Paradise #10 Luxury Hotel in Surfers Paradise #16 Romantic Hotel in Surfers Paradise
Hotel Class
Official Description (provided by the hotel)
Crowne Plaza Surfers Paradise is set amongst lush tropical gardens. The heart of Surfers Paradise, Broadbeach, Jupiters Casino, surf beaches and some of the best shopping in Queensland are all within walking distance of the hotel. The majority of rooms boast Pacific Ocean views and all rooms have their own balconies. The hotel features two restaurants and bars including Queensland’s only revolving restaurant, Four Winds 360°, 26 floors above the beautiful Gold Coast. The hotels conference facilities can accommodate from 10 to 550 people in a variety of styles. Hotel facilities include two swimming pools (1 heated) with hot spas and sundecks, tennis court and gymnasium. Crowne Plaza Surfers Paradise is your starting point for a host of recreational and entertainment activities that vary from theme-parks to championship golf courses to restaurants or non-stop nightlife. Whether you're looking for fun and adventure or simply want to relax and soak up the sun that the Gold Coast is so famous for, you'll find it when you experience Crowne Plaza Surfers Paradise. ... more   less 
Number of rooms
374

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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