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Crowne Plaza Surfers Paradise

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2807 Gold Coast Hwy, Surfers Paradise, Queensland 4217, Australia (Formerly Parkroyal)
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Crowne Plaza Surfers Paradise
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Crowne Plaza Surfers Paradise
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624 reviews from our community

Traveler rating
    224
    266
    93
    28
    13
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104
241
41
102
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed today NEW

I booked this hotel based purely on how close it was to a function I had to attend. Luck was on my side because Crowne Plaza is simply lovely. The room was clean, elegant and spacious. The staff were helpful and polite. Buffet breakfast at the revolving restaurant was stunning. I only needed to stay one night, but would have... More 

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Sydney
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed today NEW

Booked this hotel via wotif's mystery deal for $104 per night. Fantastic value it turned out to be. The hotel staff was very friendly, the room is spacious with a daily service. Spa bathroom with well stocked toiletries, free wifi, standard assortment of free tea, coffee and biscuits, clean carpets and central location made our two day stay a breeze.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We were there for weekend, we came in the evening and landed in the restaurant. They have a very interesting sea food menu and all kinds of campaign. You need to see the view from the room and good service. All requests were satisfy in relatively fast way. You have additional options for treatments but a bit expensive. I would... More 

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2 reviews
4 of 5 stars Reviewed yesterday NEW

Me and my family with kids stay over 3 days and it was great experience. Nice t rooms,swimming pool area top class,beautiful menus. .. Close to everything and such a wonderful experience. .. Thank you

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Hamilton Victoria
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Crowne Plaza was a nice stay, it's not too far from the beach and the tram stop is right outside the door. Great views of the water. Breakfast buffet was great and lots to choose from. The pool and spa were nice too. The room was clean but a little tired, the bed was comfortable but the pillows were... More 

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Tolga, Queensland, Australia
Contributor
13 reviews 13 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stumbled across this hotel via a 'secret' deal on an accommodation booking site. The details were vague, however we were promised a Surfer's Paradise location with two double beds and easy access to transport. All for the bargain price of $149. This one ticked all the boxes and so many more! The reception staff were friendly and helpful. The... More 

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had a very relaxing five days at The Crowne Plaza Surfers Paradise.I go every year for some much needed ' me ' time. The hotel is very close to the beach and my twin room on the 20th floor had sweeping ocean views.I could hear the waves with my sliding door open.I decided to have a total hotel experience... More 

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Singapore, Singapore
Contributor
14 reviews 14 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Hotel room is somewhat old but superb location w GLink tram right at the doorstep made up for everything. 3 mins walk away and you get decent food from sushitrain restaurant or pizza hut. Pacific Fair shopping mall with all you can find is 5 mins ride away and broadbeach north an excellent haven for awesome food and not touristy,... More 

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Melbourne, Australia
Top Contributor
111 reviews 111 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

Staying for a work awards night at the Crown Plaza, and although I stayed here a number of years ago & was impressed, the place now feels a little tired. The rooms are generous in size but could be updated. The bathrooms are showing their age & what is with the number of rooms with 2 double beds? Surely one... More 

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Brisbane, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We had a top floor suit (equivalent to 2 rooms in size). The bed was very comfortable but the decor is very dated and tired. Incredible 180' views of the ocean. We had dinner one night upstairs in the revolving resturant and were bitterly disappointed. The buffet food was terrible. With minimal selection of Asian style food, soggy seafood and... More 

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Victoria T, F&B Manager at Crowne Plaza Surfers Paradise, responded to this review

Hello Anniversary, It is wonderful to read you had the opportunity to see our great views from one of our hotel rooms, and had that experience. Sorry to hear your experience in our Revolving Restaurant was not so pleasurable. We have received some great feedback from our guests surrounding some of our South East Asian dishes, but are always working... More 

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