We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 74 Surfers Paradise hotels

Crowne Plaza Surfers Paradise

4.5 of 5 Hotel   |   2807 Gold Coast Hwy, Surfers Paradise, Queensland 4217, Australia (Formerly Parkroyal)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Members Get Up to 35% Off
Save Saved
You added Crowne Plaza Surfers Paradise to your Saves list
Crowne Plaza Surfers Paradise
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Ranked #14 of 74 hotels in Surfers Paradise
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
  • Overview
  • Reviews (479)
  • Photos (204)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (119)
  • Location
  • More
Write a Review

479 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
18 reviews 18 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed at Crowne Plaza for two nights. Found it to be in a great location, and was certainly central to everything I needed. Short drive or even a great short walk to cafes, restaurants and some shopping. My only complaint for the two nights I was there, was the mattress. Way to firm for me which meant I didn't sleep... More

Was this review helpful? Yes
Vancouver, Washington
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed in a corner king room on the 21st floor. We had an excellent view of the ocean and skyscrapers in Surfers Paradise. The room itself was unremarkable, but very clean. The bed was comfortable and the wifi worked well. Free parking. Check-in was a breeze. No complaints. We'd definitely stay again.

Was this review helpful? Yes
Brisbane, Australia
20 reviews 20 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We'd really give this hotel "2 1/2 stars out of 5". We booked a room which was meant to have a king bed and a spa. We got neither, ended up with two double beds – however, we did get a good view (maybe the hotel management thought this was an okay compromise?). For the price we thought it would... More

Was this review helpful? Yes 1
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I've been staying at this hotel for more than ten years and keep coming back as it's in a good location between Surfers and Broadbeach. Try a book a room with a view as it's the view that makes it good value for money. Rooms are getting tired and need another upgrade but are clean and functional. Breakfast buffet is... More

Was this review helpful? Yes
Gladstone, Australia
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed overnight after arriving late and leaving early. Beds were comfy and the view was excellent. Water pressure was amazing and the hot water came through very quickly. Breakfast was good and it had a huge variety to choose from, whether hot or cold. Staff were excellent and very helpful.

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am a Gold IHG member about 6 years running and stay at their brands almost once to twice monthly. I booked three rooms at the Crowne Plaza for some close friends and a Ocean king room for my wife and I. Check in. Staff didn't tell me were breaky was or offer late check out (I didn't eat food... More

Was this review helpful? Yes
Victoria T, Public Relations Manager at Crowne Plaza Surfers Paradise, responded to this review

Dear Nathan B, Thank you for posting a review - Very disappointing to read the poor experience you received at our hotel over the weekend, please accept our sincere apologies. I can assure you that we have shared this with our teams for review. The Gold Coast received a months worth of rain on the Saturday night and with a... More

Sunshine Coast
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked a 2x double bed room for myself and 2 boys. Room was spotless and looked like it had been recently renovated as it was modern & in perfect condition. The corner spa bath is a big plus to these rooms. We had a interconnecting room with family next door which was handy. Had cocktails by the pool while the... More

Was this review helpful? Yes 1
Hobart, Australia
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

With so much choice on the Gold Coast we went with a mystery deal & where lucky to stay here. They popped us in the gold tower where we had a great sized room with fantastic views of the water & beyond. Our room was quite with everything you would expect from a top hotel, comfy bed with crisp white... More

Was this review helpful? Yes 2
Gold Coast, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I travel a lot here and overseas: Customer service 100% brilliant value: What can I say, peaceful quite comfortable clean. Service above and beyond just what I paid for. Staff hooked me up with free wifi and a rewards card at no cost,

Was this review helpful? Yes 1
Maclean, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We had booked for just one night at a ridiculously cheap rate, and asked about staying another night - which they price matched, amazing! The rooms are clean and comfortable, and we got a corner room with hugely large bathroom. Beds are comfortable and service is absolutely top notch. We visit the Gold Coast regularly and would not stay anywhere... More

Was this review helpful? Yes 2
Owners: What's your side of the story?
If you own or manage Crowne Plaza Surfers Paradise, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Crowne Plaza Surfers Paradise? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Surfers Paradise

Address: 2807 Gold Coast Hwy, Surfers Paradise, Queensland 4217, Australia (Formerly Parkroyal)
Phone Number:
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Surfers Paradise 4.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, IHG, Travelocity, Orbitz, Agoda, Tingo, Hotels.com, HotelTravel.com, BookingOdigeoWL and Venere so you can book your Crowne Plaza Surfers Paradise reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast

204 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (143)
Hotel & grounds (18)
View from room (24)
Room/suite (38)
Pool/beach area (9)
Bathroom (16)
Dining (8)
Other (30)

Management photos: Courtesy of the property manager

All management photos (62)
Hotel & grounds (25)
View from room (3)
Business center/function rooms (3)
Pool/beach area (2)
Room/suite (17)
Dining (6)
Bathroom (1)
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Surfers Paradise with
any amenities


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#8 Family Hotel in Surfers Paradise #10 Luxury Hotel in Surfers Paradise #14 Business Hotel in Surfers Paradise #17 Romantic Hotel in Surfers Paradise
Hotel Class
Official Description (provided by the hotel)
Crowne Plaza Surfers Paradise is set amongst lush tropical gardens. The heart of Surfers Paradise, Broadbeach, Jupiters Casino, surf beaches and some of the best shopping in Queensland are all within walking distance of the hotel. The majority of rooms boast Pacific Ocean views and all rooms have their own balconies. The hotel features two restaurants and bars including Queensland’s only revolving restaurant, Four Winds 360°, 26 floors above the beautiful Gold Coast. The hotels conference facilities can accommodate from 10 to 550 people in a variety of styles. Hotel facilities include two swimming pools (1 heated) with hot spas and sundecks, tennis court and gymnasium. Crowne Plaza Surfers Paradise is your starting point for a host of recreational and entertainment activities that vary from theme-parks to championship golf courses to restaurants or non-stop nightlife. Whether you're looking for fun and adventure or simply want to relax and soak up the sun that the Gold Coast is so famous for, you'll find it when you experience Crowne Plaza Surfers Paradise. ... more   less 
Number of rooms

Questions & Answers

Questions? Get answers from Crowne Plaza Surfers Paradise staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer