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Crowne Plaza Surfers Paradise

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2807 Gold Coast Hwy, Surfers Paradise, Queensland 4217, Australia (Formerly Parkroyal)
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Crowne Plaza Surfers Paradise
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Crowne Plaza Surfers Paradise
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637 reviews from our community

Traveler rating
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    95
    29
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108
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104
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane, Australia
Top Contributor
58 reviews 58 reviews
22 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

When booking last minute I was surprised to find such reasonable rates at this hotel. It is walking distance to the beach, cafes and restaurants, has free parking underneath with plenty of spots, and massive lagoon style pool with outside bar and food service as well. The room was immaculate and the bar fridge was very cold, lost of hotels... More 

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Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed 4 days ago NEW

We stayed at this property after purchasing a gold coast mystery deal with two adults and two children (6 and 9). Our room was in the gold tower, and we received a complimentary upgrade to a suite on arrival which gave us more space - a king bed and a double sofa bed. While our room was non ocean view,... More 

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Senior Contributor
24 reviews 24 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I am writing this review based on my work college and my experience. The hotel is about 5 minutes away from the beach so you can always walk straight down and you'll see the beach in no time. Location wise, other than the beach there aren't much around the hotel, just couple of petrol stations but you'll find main Broad... More 

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Auckland Region, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed for two nights recently! Loved the hotel, excellent facilities pool great for children! Excellent location in between surfers and broadbeach but most of all I would like to compliment the concierge! I stay in a lot of hotels for work but I have to say these men were the best I've ever come across! So helpful and so full... More 

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Grafton, Australia
Top Contributor
67 reviews 67 reviews
36 hotel reviews
176 helpful votes 176 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Have stayed here before several times, twice in the last month but Im thinking that will be my last. Plus sides: Rooms were clean and beds comfortable. We stayed on the 22nd floor which had pretty good views of the ocean. Desk staff were friendly and capable. Pool was large and clean, staff friendly enough Downsides: Like the previous comment... More 

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Brisbane, Australia
Senior Contributor
49 reviews 49 reviews
6 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The rooms are a little outdated but clean and comfortable. Front desk staff were polite. The pool area was satisfactory. The views from the revolving restaurant are supurb but the food is not. $75 for breakfast for a buffet that was inferior to other buffets Ive had at hotels that I have paid $25 for. Had the $50 Rellish restaurant... More 

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Brisbane, Australia
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in the Pacific Suite on level 24. Nice big room with 2 toilets. The sofa pulls out into a double bed in the open plan living/kitchen area. The pull out sofa bed was the worst sleep ever because of the mattress. You could see the springs just looking at it. I asked for 5 blankets and covered the mattress... More 

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Senior Contributor
22 reviews 22 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here for one night after booking a unexpected one night trip on the day through wotif. From the moment we arrived until we left I was very impressed and honestly suprised by how good it was for the price we got to stay. The receptionist who checked us in was friendl and informative, room clean and comfy, grounds... More 

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Perth, Australia
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I purchased the wotif mystery hotel ($104 per night) for 5 nights. Level 3, view of the pool. I loved my stay so much I joined their free membership club. The building is starting to look dated but I still rate it 5 stars due to the location and exceptional staff service. Outfront is the new centre rail line, so... More 

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Singapore, Singapore
Top Contributor
78 reviews 78 reviews
69 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here as part of my trip to the Brisbane / Gold Coast area. Hotel is a relatively short drive from Gold Coast airport, about 20km or so and very easy to find. Check in was fast and efficient, no real issues there at all. Got a corner sea view room, with gorgeous views of the beach, room was massive,... More 

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