We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Surfers Paradise

Certificate of Excellence
Hotel website
Hotel deals
2807 Gold Coast Hwy, Surfers Paradise, Queensland 4217, Australia (Formerly Parkroyal)
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Crowne Plaza Surfers Paradise
Professional photos View all
Browse nearby
Crowne Plaza Surfers Paradise
Write a Review

642 reviews from our community

Traveler rating
    229
    275
    96
    29
    13
See reviews for
110
248
43
104
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (642)
  • Mar-May only
    (163)
  • Jun-Aug only
    (148)
  • Sep-Nov only
    (147)
  • Dec-Feb only
    (184)
All months
Sydney, Australia
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Crowne Plaza is located mid way between Surfers Paradise and Broadbeach, all the staff I encountered were ten's ( helpful, friendly ) The room even though being a studio was large enough, clean, good views and a comfortable large bed. The food whether having a pizza by the pool or dining at four winds is excellent not cheap but not... More 

Was this review helpful? Yes
Townsville, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Arriving in the sunny gold coast on a lazy friday, the traffic greeted me as normal - however i was off to start a new journey, and that journey began in 2 pink buildings about 10 minutes walk (or a 10 dollar, 4 minute round trip on the light rail) from the heart of broadbeach. im talking obviously about the... More 

Was this review helpful? Yes
Melbourne
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is not the glitzy Surfers Paradise experience of cliche, but it's a comfortable, moderately priced hotel with nice staff and a friendly atmosphere, not to mention great views of the water from the beach side. In our room, a bit more attention to the finer details of cleaning wouldn't go astray -- there were greasy fingerprints gleaming on the... More 

Was this review helpful? Yes
Kyoto, Japan
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is by no means the most modern hotel in Surfers Paradise but it has a great location, great views and very friendly staff. The ladies that host breakfast are extremely friendly and obliging and the Concierge are very knowledgeable. I would definitely return.

Was this review helpful? Yes
Contributor
17 reviews 17 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I got rebooked here after our original hotel overbooked their rooms during our honeymoon. The staff at the Crowne Plaza seemed very apologetic over the incident and did everything they could to take care of my wife and I. The beach is very close. Unfortunately, it was raining while we were here.

Was this review helpful? Yes
Brisbane, Australia
Top Contributor
58 reviews 58 reviews
22 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed 1 week ago

When booking last minute I was surprised to find such reasonable rates at this hotel. It is walking distance to the beach, cafes and restaurants, has free parking underneath with plenty of spots, and massive lagoon style pool with outside bar and food service as well. The room was immaculate and the bar fridge was very cold, lost of hotels... More 

Was this review helpful? Yes 1
Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed 1 week ago

We stayed at this property after purchasing a gold coast mystery deal with two adults and two children (6 and 9). Our room was in the gold tower, and we received a complimentary upgrade to a suite on arrival which gave us more space - a king bed and a double sofa bed. While our room was non ocean view,... More 

Was this review helpful? Yes
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am writing this review based on my work college and my experience. The hotel is about 5 minutes away from the beach so you can always walk straight down and you'll see the beach in no time. Location wise, other than the beach there aren't much around the hotel, just couple of petrol stations but you'll find main Broad... More 

Was this review helpful? Yes 1
Victoria T, Manager at Crowne Plaza Surfers Paradise, responded to this review

Dear Regina L, Thank you for taking a moment to provide my colleagues and I with the gift of feedback following your recent stay with us! I am pleased to hear that you found the hotels proximity to the beach so convenient. Our location between the hubs of Surfers Paradise and Broadbeach places our guests in easy reach of both... More 

Auckland Region, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for two nights recently! Loved the hotel, excellent facilities pool great for children! Excellent location in between surfers and broadbeach but most of all I would like to compliment the concierge! I stay in a lot of hotels for work but I have to say these men were the best I've ever come across! So helpful and so full... More 

Was this review helpful? Yes
Grafton, Australia
Top Contributor
67 reviews 67 reviews
36 hotel reviews
181 helpful votes 181 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Have stayed here before several times, twice in the last month but Im thinking that will be my last. Plus sides: Rooms were clean and beds comfortable. We stayed on the 22nd floor which had pretty good views of the ocean. Desk staff were friendly and capable. Pool was large and clean, staff friendly enough Downsides: Like the previous comment... More 

Was this review helpful? Yes
Victoria T, Manager at Crowne Plaza Surfers Paradise, responded to this review

Dear Glenita, Thank you for posting a review and sharing your thoughts and experiences from your recent stay. Disappointing to read that this may be your last stay with us. The hotel is located between Surfers Paradise main beach and Broadbeach which offers guests the best of both these location with a Tram stop (Florida Gardens stop) right at our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

240 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (186)
Viewed
View from room (39)
Viewed
Hotel & grounds (26)
Viewed
Dining (9)
Viewed
Pool/beach area (13)
Viewed
Room/suite (47)
Viewed
Bathroom (23)
Viewed
Other (29)

Management photos: Courtesy of the property manager

Viewed
All management photos (54)
Viewed
Hotel & grounds (20)
Viewed
View from room (3)
Viewed
Business center/function rooms (4)
Viewed
Pool/beach area (2)
Viewed
Room/suite (14)
Viewed
Dining (6)
Viewed
Bathroom (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question