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All 75 Surfers Paradise hotels

Crowne Plaza Surfers Paradise

4.5 of 5 Hotel   |   2807 Gold Coast Hwy, Surfers Paradise, Queensland 4217, Australia (Formerly Parkroyal)
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78%
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed yesterday
marieanneireland Brisbane
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417 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brisbane
2 reviews
3 of 5 stars Reviewed yesterday NEW

We spent the Easter break at the Crowne Plaza. The room was expensive for what it was - very basic! The food and drinks were extremely overpriced and we rented a movie one night and that cost $18. The hotel advertised wifi but again you had to pay through the neck for it. The pool was lovely and it had... More

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Australia
Top Contributor
64 reviews 64 reviews
30 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

We purchased a mystery deal on Wotif and enjoyed our stay for a great price. A large high rise hotel about a 20 minute walk from Cavill Avenue in Surfers Paradise and a short walk to the beach. The free parking was a bonus and the amenities were well kept. A large pool area and our room was spacious and... More

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1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

Quick check in, excellent staff, amazing breakfast and good location. Unfortunately I called 3 times as the bathroom had mould in the showers, ceilings and behind the sink but no one bothered doing anything. Complained over the phone and at the reception without any response. . We had one very squeaky bed and the beds were average comfort level for... More

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Spent Easter weekend at the Crowne Plaza, very comfortable room with everything we needed also with a massive bathroom which looked out over Broadbeach (1801). Had breakfast the motel Good Fri Morning which was typical motel buffet nothing special. Although the motel looks abit tired don't let that trouble you would defiantly stay there again. The only real issue that... More

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Victoria T, Public Relations Manager at Crowne Plaza Surfers Paradise, responded to this review

Hello Linyep, Thank you for taking the time to leave us with your review, we appreciate all of our guests feedback and I will pass this along to the relevant departments for you. I am glad to see that you enjoyed the view and our large bathrooms. Best regards, Victoria Marketing Executive More

sydney
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for a wedding in February was a lovely small wedding in the chapel at the hotel and the reception being in the gold tower. Rooms are a bit dated but no that bad stayed on a weekend and the hotel wasn't that busy. The pool area was very relaxing and enjoyable. I found breakfast was very expensive and... More

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Launceston
Contributor
14 reviews 14 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were thrilled to be given a corner room on the 17th floor with the most amazing views. Check in was seamless and the staff were welcoming. Car parking was free! Our room had a very comfortable king size bed and the air conditioning was easily regulated. A very spacious and airy feel predominated throughout. The bathroom was enormous and... More

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Rockhampton, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

I am currently staying here for two nights and have enjoyed my stay so much thus far I was eager to write a review as I sip my tea overlooking the ocean. Reception were very friendly upon check in, and I had no problems parking. I was offered an upgrade to sea view room on 22nd floor for an extra... More

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Victoria T, Public Relations Manager at Crowne Plaza Surfers Paradise, responded to this review

Hello Linyep, Thank you for leaving us with your lovely review, it was a pleasure to read. So glad to see that you had a lovely time during your stay with us. The Gold Tower pool is heated, so make sure you try both out. Thank you for taking the time to leave us with your review, as well as... More

1 review
2 of 5 stars Reviewed 1 week ago

We chose to stay in this hotel as we got a good price from a discount website. Upon arrival we were offered a room upgrade for $40 and of course with a choice like that who could say no? We went from no view to an ocean view and from 2 double beds to 1 king. Reception was nice but... More

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Victoria T, General Manager at Crowne Plaza Surfers Paradise, responded to this review

Dear GrantJ, Thank you for posting a review - The team and I are very disappointed that you had a poor hotel experience. I have taken the time to debrief with the team to review the shortcomings you have highlighted. As you would have probably read on Tripadvisor and other review sites, we have a large number of very satisfied... More

Seymour
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 2 weeks ago credit card Amex Card Member Review

Good solid service and accommodation. The restaurant/bar is very good, but breakfast choice on this occasion struggled due to the large number of tourists. On site parking is convenient. Staff are always courteous and helpful.

Was this review helpful? Yes
Victoria T, Public Relations Manager at Crowne Plaza Surfers Paradise, responded to this review

Hello John K, Thank you for choosing Crowne Plaza Surfers Paradise and for taking the time to leave us with your review. We appreciate your complimentary words of our staff, thank you. All the best, Victoria Marketing Executive More

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Additional Information about Crowne Plaza Surfers Paradise

Also Known As:
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Crowne Plaza Surfers Paradise Hotel
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast
Address: 2807 Gold Coast Hwy, Surfers Paradise, Queensland 4217, Australia (Formerly Parkroyal)
Phone Number:
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Surfers Paradise
#10 Luxury Hotel in Surfers Paradise
#13 Business Hotel in Surfers Paradise
#13 Romantic Hotel in Surfers Paradise
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Surfers Paradise 4.5*
Official Description (provided by the hotel):
Crowne Plaza Surfers Paradise is set amongst lush tropical gardens. The heart of Surfers Paradise, Broadbeach, Jupiters Casino, surf beaches and some of the best shopping in Queensland are all within walking distance of the hotel. The majority of rooms boast Pacific Ocean views and all rooms have their own balconies. The hotel features two restaurants and bars including Queensland’s only revolving restaurant, Four Winds 360°, 26 floors above the beautiful Gold Coast. The hotels conference facilities can accommodate from 10 to 550 people in a variety of styles. Hotel facilities include two swimming pools (1 heated) with hot spas and sundecks, tennis court and gymnasium. Crowne Plaza Surfers Paradise is your starting point for a host of recreational and entertainment activities that vary from theme-parks to championship golf courses to restaurants or non-stop nightlife. Whether you're looking for fun and adventure or simply want to relax and soak up the sun that the Gold Coast is so famous for, you'll find it when you experience Crowne Plaza Surfers Paradise. ... more   less 
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