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BreakFree Imperial Surf

Certificate of Excellence
80 The Esplanade, Surfers Paradise, Gold Coast, Queensland 4217, Australia
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1 room 1 guest
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BreakFree Imperial Surf
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271 Reviews from our TripAdvisor Community

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Traveler rating
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    93
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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  • Japanese first
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    (271)
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    (62)
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There are newer reviews for BreakFree Imperial Surf
See the most recent reviews
Apollo Bay, Australia
1 review
4 of 5 stars Reviewed November 2, 2014

Such fantastic views and very handy location with close proximity to Central Surfers for kids with tired legs after walking around theme parks all day. Staff very friendly and helpful. Can't fault this place!

Was this review helpful? Yes
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear Angela H, Thank you for taking the time to write about your experience with us. I am delighted to hear that you found our team friendly and helpful. Yes you are absolutely right about our location, it is the best. We look forward to welcoming you back on your next visit to the Gold Coast. Warm regards Rajesh Shetty More 

Melbourne
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 1, 2014

We missed out on our first choice - an "A" apartment but were assured on check-in that 12B was great. And it was. Newly renovated, great kitchen and bathrooms with both bedrooms overlooking the ocean. One problem though: in October the sun comes up very, very early so perhaps filtered blinds or curtains could be an idea on the ocean-fronting... More 

Was this review helpful? Yes
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear kelpiedog, Thank you for taking the time to provide feedback on your recent stay. We are delighted to hear that enjoyed your stay with us and liked the renovation done to the apartment. I have taken on board your comments regarding filtered blinds and will certainly pass this feedback to the owners. We look forward to welcoming you back... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 30, 2014

Made a return visit as we were impressed by the quality accommodation, which did not fail to meet expectations once again. Excellent location on esplanade with shops in walking distance. Tram station located at back of accomodation which can be accessed via tennis courts. Great indoor and out door pools and spar. Clean, Extremely quiet with unequaled views. We stayed... More 

Was this review helpful? Yes 1
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear Robyn C, Thank you for your reviews on your recent stay. We are glad to hear that we were able to meet your expectation and that you found our team to be extremely helpful and courteous.We look forward to welcoming you back again soon. Warm regards Rajesh Shetty More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed October 26, 2014

Wow... the first word we said when we entered the apartment... Stayed in 30A, we spent 9 awesome nights with amazing ocean view from Oct 14 to 23. The apartment was clean, spacious with well equipped kitchen. Location is great, short walking distance to Surfers Paradise. My twins didn't want to leave on the last day of our stay. A... More 

Was this review helpful? Yes
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear Evelove Travel, Thank you for your reviews on your recent stay. I am delighted to hear that you had an awesome stay and that you enjoyed the amazing views. We look forward to welcoming you back on your next visit to the Gold Coast. Regards Rajesh Shetty More 

Campbelltown, New South Wales, Australia
1 review
5 of 5 stars Reviewed October 25, 2014

My husband and I stayed here for a week in October and were very happy. Stayed in apartment 26A, has been renovated, had an ensuite as well as main bathroom, kitchen well equipped,separate laundry.Very clean and spacious. But best of all were the amazing views! Huge windows all around the lounge area and bedroom make a light and airy apartment... More 

Was this review helpful? Yes
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear Wendy M, Thank you for taking the time to provide feedback on your recent stay. I am pleased to hear that you enjoyed the amazing views and will be returning to stay with us again.We look forward to welcoming you back. Best regards Rajesh Shetty More 

Gladstone, Queensland, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 25, 2014

Stained carpet half eaten food and shopping bags stuffed into cupboard bathtub dirty . Jackhammer in next door, reception knew was going to happen,forgot to tell us.First weekend off for us in 17years

Was this review helpful? Yes
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear Kim R, Thank you for taking the time to provide feedback on your recent stay. I sincerely regret the shortcomings in service as well as the housekeeping issues you experienced during your stay.I will certainly address this with the team. This is not our usual standard and I apologise for any disappointment you experienced during your stay. Regards Rajesh... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed October 24, 2014

Following a long stint without a holiday - some 6 years or so due to circumstance - we were finally able to get away for a family holiday and take our two daughters to Surfers and the theme parks. Having shopped around for accommodation, I took up a holiday deal through the papers and booked seven days at Imperial Surf... More 

Was this review helpful? Yes 6
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear Pottyas, Thank you for taking the time to provide your reviews on your recent stay. I am really pleased to hear that we were able to meet your expectation. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Regards Rajesh Shetty More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 23, 2014

Well what can I say my sister and I stayed at Imperial Surf from 13th to 23rd of October and had a great time. Unit was very roomy and clean best view in surfers. Leanne is an asset to Imperial Surf and made our stay very enjoyable never to busy to have a little chat and help us with anything... More 

Was this review helpful? Yes
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear Elaine, Thank you for taking the time to write about your experience with us. I am pleased to hear that Leanne was friendly and helpful. I will certainly pass on your compliments.We are very happy we were able to assist in providing you with a memorable holiday and look forward to welcoming you back again soon. Warm regards Rajesh... More 

Christchurch, New Zealand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 16, 2014

i booked a trip to aussie for my daughters 21st birthday present because she's not a party girl so my husband and 2 girls did a road trip.we wanted to WOW! her with a experience she wouldn't forget. we booked the penthouse apartment in this awesome hotel and we had the desired effect...it was amazing!!! 38th floor penthouse apartment across... More 

Was this review helpful? Yes
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear LizH, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Best regards Rajesh Shetty More 

New Zealand
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 15, 2014

8 nights - 2 bedroom apartment, spacious, clean, FAB! 2 Bathrooms, Surround Balcony followed the sun. 27 D - request it. 5 Minutes from Coles (supermarket) and you have a full kitchen, dishwasher and laundry. This place is so clean, tidy, and modern, with a indoor pool and spa and an outdoor pool and bbq area. 3 Lifts so no... More 

Was this review helpful? Yes
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear mitchellegk, Thank you for taking the time to provide feedback on your recent stay. We are delighted to hear that you enjoyed the fabulous location and found the apartment to your satisfaction. We look forward to welcoimg you back on your next visit to the Gold Coast. Regards Rajesh Shetty More 

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