Stayed for 5 nights in a 2 Bedroom apartment. The views are great. Also, It is close to everything surfers have to offer, however for the price it is not good value. The interior is dated. It really needs a makeover. I've heard that some rooms are refurbished, but ours wasnt. The washing machine and dryer were really helpful, but... More

Stayed for 3 nights on the 10th Nov 2011. I was very concerned after booking and paying for the accommodation before reading the reviews. This was a special trip with my unwell elderly mum. All my concerns with this hotel quickly disappeared the minute we arrived. The staff were very friendly and helpful. They even provided me with a hairdryer... More

Just came back from Surfers Paradise yesterday. Stayed in the Imperial Surf for five nights. Very happy with it. We had a two-bedroom with oceanview. Great location, easy walk to the shops and cafes but far enough to keep away from the noise. Beautiful and stunning view, clean rooms, and friendly staffs and services. We were actually a bit worried... More

Very pleased after reading the reviews I was not quite sure what to expect. We stayed in 2 bedroom apartment level 7 during the October school holidays. It was very clean and we had no problems with our apartment. Staff were always friendly (when you seen them - in and out at theme parks). View from balcony was beautifull and... More

We got a 2 bedroom apartment during the school holidays for $120 a night which was just fantastic value! It was clean and a little bit dated but perfectly adequate for us. Nice leather lounges and a huge tv with the kids channel so we were happy! The best thing was the location! Across the road for a patrolled section... More

A great family friendly resort, even though in the middle of paining renovations it did not interfere with us at all. View was magnificent from our 2 brm apartment and very nicely furnished, Only thing to be aware of is the over chlorination of the indoor pool. Very strong and affected our eyes. Staff were friendly and helpful. Close to... More

Facilities not available as advertised due to renovations.....still not reflected in advertising for bookings today.Straight deceit in advertising. Two families separated by 10 floors with no way to go up and down to them due to limitations of security system.Not what we asked for.On the two occasions we asked for help we received a lecture instead of helpfull advice. Room... More

Great location but plenty of others to pick from. Not told that pool, tennis, BBQ closed for painting in peak season. Foldout bed broken. Manager said it was against the rules to use it and all of them were broken anyway. Declined a portable bed for extra $35 x 7 nights. Co-booked with friends but security for owner occupiers stops... More

Don't be fooled by the photos shown on the web, the hotel we stayed at looks a lot different... I didn't mind the painting and renovating, because this hotel really needs it, but was dissapointed at having to stay off the balconies for some part of the stay.... First the good things, it is extremely spacious. There was 3 of... More