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Genesis Apartments

Certificate of Excellence
2981 Surfers Paradise Blvd | Corner of Surfers Paradise Blvd and Markwell Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Hotel amenities
1 room 1 adult
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Genesis Apartments
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69 Reviews from our TripAdvisor Community

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sydney
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Our large group booked apartments at Genesis for a weeks stay and were very happy. Apartment was spacious and while it was a bit dated it was still comfortable. Great quiet location, easy walk to beach, shops and light rail. Very friendly and helpful service.

Helpful?
Thank beka1
Brisbane, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 28, 2015

The property is ideally located, internal fixtures are bit dated and tired, outdoor facilities are good, there are two pool areas and a BBQ area which is ideal for families. WIFI did not work for us managed to get connected but the speed was an issue. The managers are nice and accommodating , they arranged a visitors car park for... More 

Helpful?
Thank Umesh53
26genesis, Manager at Genesis Apartments, responded to this review

Hi Umesh, Thank you for your review. We agree that we are in a great location and the outdoor facilities are good, however I am not sure what internal fixtures you consider as dated as the reception has recently been refurbished and the games room and gym are well appointed. Due to the influx of people accessing the internet, connection... More 

Mount Maunganui, Bay of Plenty, New Zealand
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 10, 2015

OUR apartment was awesome spacious and clean, views over the sea as well as city lights. Balcony to catch some air and cool breeze. fully equipped. Loved Genesis and was disappointed this time when it was fully booked.

Helpful?
Thank Josheta
26genesis, Manager at Genesis Apartments, responded to this review

Hi Josheta, I'm so sorry you were unable to book with us this time. We hope you and your family had a lovely Christmas and hopefully we will see you soon. Thank you Julie More 

1 review
5 of 5 stars Reviewed September 18, 2015 via mobile

We stayed in a 3bed apartment on the 12th floor, the views were amazing! The unit was clean and very well appointed. The living area was spacious and comfortable. The kitchen had everything you could need (including plastic cups!!! First time I've seen this in a unit since traveling with a toddler) The grounds are great for kids with lawn,... More 

Helpful?
Thank Matt Rebecca B
26genesis, Manager at Genesis Apartments, responded to this review

Dear Matt & Rebecca, Thank you so much for taking the time to write a review, and for the lovely comments. Yes we agree unit 39 is a lovely unit and the views are amazing. It was a pleasure having you and your family stay with us and we are glad you enjoyed all the facilities. Thank you again for... More 

1 review
5 of 5 stars Reviewed June 28, 2015 via mobile

When I arrived for my 6 night stay in these apartments I was greeted at the front desk by a friendly and professional receptionist who manages the place. We were given a room on the 12th floor with a fantastic view of the beach and the rest of surfers. The room itself was spacious, clean and provided us with everything... More 

Helpful?
Thank Erica G
26genesis, Manager at Genesis Apartments, responded to this review

Dear Erica, Thank you so much for your review it was lovely of you to comment on our customer service. We are glad you liked your room and enjoyed the views. It is good to hear that you made use of the facilities in the complex. We would love to see you again and hopefully get the chance to meet... More 

Singleton, Australia
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 8, 2015 via mobile

Currently midway through our stay at genesis and cant be happier. Room is well fitted out with a kitchen with appliances and utensils you don't normally expect in a holiday rental. Location is ideal, close enough to cavil ave to be convenient but far enough away to be isolated from the late night antics, ideal for families. Pool is heated... More 

Helpful?
Thank BenJessW
26genesis, Manager at Genesis Apartments, responded to this review

Dear Ben and Jess, It means a lot to us that you have taken the time to write a review and I was glad I could thank you in person. It is good to hear that your unit had everything in it that you need and that you found the location ideal. I'm glad you enjoyed the facilities and we... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 21, 2015

We were in a 3 bedroom apartment for eastervacations , the fantastic view we had from the living room it was just priceless, thank you to Julie for her smile everyday, the boys loved the heated pool the barbecue area is always clean next time we hope to have time to use the barbecue, 12 Days was not enought for... More 

Helpful?
Thank Laina M
26genesis, Manager at Genesis Apartments, responded to this review

Dear Laina, Thank you for taking the time to write a review on your stay at Genesis Apartments. It was lovely meeting yourself and your family and it was a pleasure having you stay with us. We agree that the views from our units are priceless and we are glad you enjoyed the facilities. We look forward to seeing you... More 

1 review
5 of 5 stars Reviewed May 12, 2015

Every time we visit, we have been treated very well. Brad and Julie who manage the apartments are extremely helpful, and are always kind and go out of their way to assist. The place is always neat and clean thanks to Brad and Mr T. The apartments are spacious, and are close to all the local shops and transport lines.... More 

Helpful?
Thank John L
26genesis, Manager at Genesis Apartments, responded to this review

Hi John, Thank you for taking the time to write a review. It was lovely meeting you both and we have enjoyed having you stay with us. It is great to hear all your positive comments about the apartments and our team and we look forward to seeing you on your next visit. More 

Penrith, Australia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 2, 2015 via mobile

Stay here for two weeks the staff were so helpful when out of they way the rooms are big great view only the bathroom a bit old had book three rooms and all where good this place had beautiful ground and great pool and spa only problem was the pool didn't get clean enough time but thanks for our time... More 

Helpful?
Thank kerry s
LPatinkin, Guest Relations Manager at Genesis Apartments, responded to this review

Dear kerry s, Thank you very much for taking the time to write a review on Trip Advisor. We are happy that you found the rooms to be spacious with great views. We agree that some of the bathrooms do need updating. It was a pleasure getting to know you, your children and your grandchildren throughout your two week stay.... More 

Cobdogla, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 22, 2015

My family(6) have just spent 6 nights at Genesis Apartment we stayed on the 15th floor apartment 46 our unit was spacious, clean had everything we needed in it, fantastic view and in a great location from the shops. Six months ago we booked our accommodation and I have sent numerous emails which I would thank Jenny, Dion & Lauren... More 

Helpful?
1 Thank 107Kristen111
LPatinkin, Guest Relations Manager at Genesis Apartments, responded to this review

Dear 107Kristen111, On behalf of our entire team, thank you for taking the time to write a review on your stay at Genesis Apartments. We are so happy to hear that you enjoyed your stay in apartment 46 and found the unit to be clean and spacious. It was such a pleasure having you and your family stay with us.... More 

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