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Focus Apartments

114 The Esplanade, Surfers Paradise, Gold Coast, Queensland 4217, Australia
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147 Reviews from our TripAdvisor Community

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Cairns, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I stayed here over the school holidays with my family. Overall, we had a good enough time in this place, but I felt a little let down. The kitchen was missing so many bits and pieces that it made cooking very difficult. It felt old both inside and out. I could see that they were in the process of refurbishing... More 

Helpful?
Thank Chris C
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

First appearance- dodgy, Walking into the lobby, awesome your in for a good stay. Getting down to the car park, awesome you have your own secure garage you can lock-downside lighting is poor. The elevators are poor, dirty and not well lit- not to mention the horrendous sounds these elevators make once your in them, never travel down alone in... More 

Helpful?
3 Thank Katie S
FocusAp, Guest Relations Manager at Focus Apartments, responded to this review

Thank you for taking the time to review our property. Focus Apartments is undergoing renovations which were put on hold for 6 weeks until 27 January 2016. You were informed by reception that no work was currently being undertaken on the balconies and there was no issue with access, which is confirmed by all your lovely photos on Facebook of... More 

Travelers are raving about these Surfers Paradise hotels

New South Wales, Australia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed December 28, 2015 via mobile

Very very old furnitures in the room, with ripped curtain,dusty hanging fans, washing machine very noisy.. so regret to stayed at this apartment.. $1080 for 3 nights?? Not recommend at all.. just the customer service staff is the good point.. the room is disgusting

Helpful?
4 Thank Yuliana A
FocusAp, Guest Relations Manager at Focus Apartments, responded to this review

Your review has been noted and we thank you for your positive comment regarding our customer service. As regards the apartment, we advised that the curtains in the living room had been ordered prior to Christmas but a manufacturing problem had occurred with the fabric and they had not arrived in time for your stay unfortunately. The curtains in the... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed November 14, 2015 via mobile

No way is this 4star the rooms were old dirty and as for the renovations they said discounted rooms I wouldn't have even paid 100 dollars for our 5 night stay how they can still charge the amount they did and we couldn't use any of the outside facilities .. NEVER AGAIN APPALLING 👎👎👎👎👎

Helpful?
4 Thank Daisygi
Pambula, Australia
1 review
1 of 5 stars Reviewed November 8, 2015 via mobile

We got here to see they were doing renovations they told us not to worry that they were only painting so there would be no disturbances. Turned out to be a little bit more than a fresh coat of paint as they were jackhammering outside our window from 8am in the morning! They also 'forgot' to tell us due to... More 

Helpful?
Thank quinni11
FocusAp, Guest Relations Manager at Focus Apartments, responded to this review

Focus has been undergoing renovations on the outside of the building for 18 months and we send all guests a confirmation letter telling them of the rectification works and closures. All websites show this information as well. There will be no works from mid December to the end of February 2016. More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed September 23, 2015

I visited with a group of friends. The location and room suited us well, and the view from our 12th floor room was wonderful. However, the building was undergoing some renovations which we were not informed about. Unfortunately, these renovations were occurring right on our front side of the building and directly on our level. The renos were loud and... More 

Helpful?
6 Thank georgia b
Kuala Lumpur, Malaysia
Level Contributor
101 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed September 14, 2015

Excellent spot on The Esplanade facing the beach on Surfers Paradise. Ask for ocean views and expect to be wowed! As a 4-star apartment, its facade looks underwhelming maybe because it is undergoing renovation works, and you can see repairs, partitioning, barriers & workmen everywhere. The 3-bdrm aprt we got was fabulous! Clean (especially the crockery & utensils), comfy (try... More 

Helpful?
1 Thank YenBella
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 7, 2015 via mobile

Yet again we were blown away with the most perfect stay to date.. Although we had a stuff up with rooms to begin with, we were placed on floor 8 room 34 with the most magnificent views of paradise :) originally we were to stay on floor 19 in an apartment we have stayed in before ( also amazing )... More 

Helpful?
4 Thank Eversons6
FocusAp, Guest Relations Manager at Focus Apartments, responded to this review

It was lovely to see your family again and we were glad that the new apartment was a hit with the kids. Looking forward to seeing you again in 2016. More 

Brisbane, Australia
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 27, 2015 via mobile

Each unit is owned separately, the unit we stayed in is on one of the upper floors. 3 bedrooms, 7 people easily. Plenty of lounge and kitchen space. Comfortable modern equipment. Pool area closed off one area due to the renovation going on, but there are warning of this. Fast lifts, plenty of parking ( for an older building!). Great... More 

Helpful?
1 Thank David C
FocusAp, Guest Relations Manager at Focus Apartments, responded to this review

Glad to hear you enjoyed your stay at Focus Apartments in our spacious 3 bedroom units. The renovations are coming to an end and the facilities will not be affected as it will just be painting and some remedial work on the balconies to be finished in 2016. We look forward to seeing you again. More 

Brisbane, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 17, 2015 via mobile

We stayed here for Easter school holidays. The location is fantastic! Walk to Cavill Ave, the (flagged) beach is just across the pedestrian crossing, and 5 minutes to Australia Fair Shopping Centre. We stayed in a two bedroom superior apartment. It was clean, spacious and well presented. Unfortunately, it didn't have air conditioning, and, even in April, was quite hot... More 

Helpful?
1 Thank Sally G
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