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All 73 Surfers Paradise hotels

Focus Apartments

114 The Esplanade, Surfers Paradise, Queensland 4217, Australia
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Focus Apartments
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Ranked #40 of 73 Hotels in Surfers Paradise
A recent review
3 of 5 stars reviewed 1 week ago
Chris777E Canberra, Australia
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118 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Canberra, Australia
1 review
3 of 5 stars Reviewed 1 week ago

The day I booked was told that they would be doing some painting with the pool area out of bounds.. That's fine. But when we check in, we got to the room to find a sign on the door to the balcony that not allowed to open the door between 7am and 5pm.. The best bit was being woken at... More

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FocusAp, Guest Relations Manager at Focus Apartments, responded to this review

Thank you for taking the time to comment on your stay at Focus Apartments. We are undergoing remedial work to the outside of the building and advise guests that they may hear some noise and the facilities are closed from 8.00am to 4.00pm Monday to Friday. Our foyer is already finished and looks amazing and when the outside is painted... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

The apartment was a good size for our family, and was tidy. we had a huge problem with black hairs, they were everywhere, beds, floors, tables, chairs etc. I informed management and we had someone change our sheets. The next morning I informed reception again that the problem still not fixed, they apologised and organised a cleaner to come vacuum.... More

Was this review helpful? Yes
FocusAp, Guest Relations Manager at Focus Apartments, responded to this review

Your review is much appreciated and it was lovely to meet you during your stay at Focus. My apologies for the hair problem which we did our best to solve for you. I made the beds with fresh linen and the cleaners vacuumed the carpet but we had the discussion when you checked out that you were still finding the... More

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 21, 2014 via mobile

The whole place smells yuk and service was absolutely terrible. Hair dryer didn't work , rooms small and dirty.. Beds were absolutely nightmare n very uncomfortable. Our booking stated that we were 3 couples but yet all bedrooms were single beds ..

Was this review helpful? Yes 3
Brisbane, Australia
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 9, 2014

We stayed here for GC600 I was disappointed in how small the apartment was it wasn't every inviting. Also the balcony was really small and felt so closed in. To top the whole experience off the desk lady was really rude and I wasn't impressed! I won't be staying here again

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Newcastle
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 13, 2014

Great location, walking distance to almost everything in Surfers Paradise, very outdated building (they have started renovations though) it does need the renovations. The room was clean but, in between the lounges was super dirty, dining room chairs had fabric hanging from the bottom. There was 4 of us and we all got a rash we are still trying to... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed June 26, 2014

Today we arrived home to Melbourne after our stay at focus apartments and I am so happy we chose to stay there again, from checking in after hours till our last night everything was so smooth, reception is lovely friendly and helpful, we stayed in a standard two bedroom and it was more than enough for the three of us..... More

Was this review helpful? Yes
FocusAp, Guest Relations Manager at Focus Apartments, responded to this review

Great to hear you enjoyed your time at Focus again. The views are amazing from our north facing two bedroom apartments and we are seeing whales at this time of year heading up the coast. These apartments are lovely and warm in this winter weather too as they catch all the sun. Our receptionists and staff always do their best... More

Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 9, 2014

I had no problem with this apartment as we booked 2 x 3 bedrooms No 54 on the 13th & No 50 on the 12th floor. Most reviews seem to show that this apartment is the perfect one BUT IT IS NOT. Cleanliness We are not very particular about the cleanliness as we would rate the cleanliness as so-so and... More

Was this review helpful? Yes 3
FocusAp, Guest Relations Manager at Focus Apartments, responded to this review

We are disappointed by your negative review especially since we have been emailing about this problem for the past 4 days. Unfortunately damages such as the broken shelf in the shower and the ripped/burnt bed runner have to be replaced at your expense as the shelf was installed only the day prior to your arrival and the bed runners in... More

1 review
5 of 5 stars Reviewed May 19, 2014

Focus apartment a great place to live, very clean and tidy, beautiful views, close to beach, just few steps away from beach, shops are walking distance too. staff is very friendly, we really enjoyed as a family with two young kids, they had great time in the pool, it has tennis court and table tennis as well. we rented a... More

Was this review helpful? Yes
FocusAp, Guest Relations Manager at Focus Apartments, responded to this review

Great to hear that you enjoyed our stay at Focus Apartments. We pride ourselves on cleanliness and our apartments are spacious. Not all apartments are air conditioned but we always have fans available upon request if they are not already in the apartment. Our facilities are great for kids as we have a tennis court, sauna, spa, gym and 2... More

Tauranga, New Zealand
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 5, 2014

After scrolling through many apartment reviews we chose to stay at the Focus Apartments and never, once, regretted our decision. We took the advice given in a number of reviews and opted for a superior room with an ocean view - we were not disappointed. We could see the ocean and the river. We stayed in room 112 on the... More

Was this review helpful? Yes 1
FocusAp, Guest Relations Manager at Focus Apartments, responded to this review

Thank you for your review. Unit 112 is on a high floor with gorgeous views to the ocean and also the river and mountain views towards the hinterland. Our facilities are excellent as we are on an acre of land on The Esplanade so there is plenty of room for the kids. We have tennis racquets, table tennis bats and... More

Adelaide, South Australia, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 29, 2014

I had a really great experience at Focus Apartments. The first thing I liked about it was that it was close to Surfer's Paradise. This meant that the main street and all the shopping was perhaps a 5-10 minute walk along with the night markets held on Wednesdays, Fridays and Sundays. Secondly, the beach was conveniently across the road, which... More

Was this review helpful? Yes
FocusAp, Guest Relations Manager at Focus Apartments, responded to this review

Thank you for taking the time to review Focus Apartments. We are indeed located in an ideal position close to everything including the beach, cafes, restaurants, shops and a supermarket. Our regular guests love the convenience of staying close to all these amenities. Our Foxtel package was upgraded back in January and now we have the Platinum package which has... More

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Additional Information about Focus Apartments

Address: 114 The Esplanade, Surfers Paradise, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $$
Number of rooms: 55
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Also Known As:
Focus Apartments Surfers Paradise
Focus Apartments Gold Coast/Surfers Paradise

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