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Focus Apartments

114 The Esplanade, Surfers Paradise, Queensland 4217, Australia
Best prices for: 1 room 1 guest
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Focus Apartments
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133 reviews from our community

Traveler rating
    41
    39
    23
    17
    13
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75
6
Solo
0
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Contributor
18 reviews 18 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars NEW

We stay at Focus each year in July. They are nice appartments with spectacular panoramic views of the beach. The block is older but many of the appartments have been renovated. The process of renovation was going on during our last visit which was a bit inconvenient. Several restaurants within walking distance. Great place to stay.

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Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 24, 2015

It became apparent on our first day there was no air-conditioning, on questioning management it was mentioned due to the age of the building (over 40 years old) they could not accommodate for this. On departure, I questioned the receptionist on this again who advised they do have air conditioning in some rooms...and it is a problem for them. My... More 

Was this review helpful? Yes 1
FocusAp, Guest Relations Manager at Focus Apartments, responded to this review

Your review is appreciated. At Focus we have some apartments with air conditioning but not all. It is at the owner's discretion if they decide to install air conditioning in their apartments and most guests will request an apartment with air conditioning and we endeavour to give our guests all their requests if possible. We have certainly experienced a very... More 

Hervey Bay, Australia
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 20, 2015

The service in this Apartment was terrible. Unreasonable managers that charge for items that are missing prior to using room without consent. Security staff very rude to teenagers and not reactive to entering apartments after hours.

Was this review helpful? Yes 3
FocusAp, Guest Relations Manager at Focus Apartments, responded to this review

This is the second time you have reviewed Focus for your daughter's Schoolies booking in 2014. Please see my previous response to your review - We have been looking after Schoolies for many years and our reputation is second to none. We provide a caring and professional service to them and our security is well regarded with the Schoolies. I... More 

1 review
5 of 5 stars Reviewed January 20, 2015

Great location if you want everything at your finger tips, beach accross the road, restuarants and transport within a 5 minute walk (that also depends on how fast you walk but 5 mins max) great BBQ area, pool/spa, tennis, gym/sauna (lets face it tho I'm on holidays as if i'm going to go to the gym) staff are very friendly,... More 

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FocusAp, Guest Relations Manager at Focus Apartments, responded to this review

Thank you for taking the time to review Focus. Families love our facilities and our apartments are a generous size. We have just renovated our foyer which looks great and painting the outside of the building at the moment. Hopefully when you return it will all be finished. More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 19, 2015

We stayed for 7 nights in unit 36 in January. The positives include the location ,friendly and helpful staff , opposite the beach , only a 10 minute walk to Cavil Ave and is reasonable value for the unit cost. The negatives is that the place needs a major upgrade. The rooms had peeling paint off the walls and ceilings... More 

Was this review helpful? Yes 1
FocusAp, Guest Relations Manager at Focus Apartments, responded to this review

Thanks Ian for your review and we have noted your complaints. Painting has been scheduled for later in the year so apologies for the peeling issues. The owner has replaced the furniture recently and the painting is the last thing to get done. Great to hear you enjoyed the location and the facilities. More 

1 review
5 of 5 stars Reviewed January 13, 2015

We stayed at Focus Apartments over the Christmas holidays and loved every minute of it! The kids had a blast in the pool, using the basketball court and having the beach so close was an added bonus! The location was perfect. Tram, public transport and shops in walking distance even with little children. Our apartment was clean, spacious and had... More 

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FocusAp, Guest Relations Manager at Focus Apartments, responded to this review

Great to hear you had a good time and Focus and the staff were helpful during your stay. We look forward to seeing you again later in the year. More 

Melbourne, Australia
2 reviews
1 of 5 stars Reviewed January 12, 2015

I booked our apartment in July based on the website info. My wife and I came over from England to spend Christmas and New Year with our son and his family. We arrived 28th Dec to find reception had closed at 3pm. The room we had, unit 30 on floor 7 was a dump - cobwebs, handles falling off bathroom... More 

Was this review helpful? Yes 2
FocusAp, Guest Relations Manager at Focus Apartments, responded to this review

Thanks for your review Michael and we did our best to accommodate you by moving you from one apartment to another. Your concerns have been noted and we have been corresponding by email to compensate you for the inconvenience. The maintenance issues you mentioned have been since rectified and the dining chairs are in the process of being recovered. More 

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 5, 2015

This is my prayer for the owner of Apartment 93. I pray that you will 'Focus' on spending my hard earned $2,695.00 (7 nights) on maintaining the 'newly Renovated' (Not!) apartment by paying particular attention to the following -Please focus on - 1. Providing complimentary internet access given the amount of money paid 2. Sliding door that slides and closes... More 

Was this review helpful? Yes 6
Bathurst, Australia
Top Contributor
60 reviews 60 reviews
25 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed January 1, 2015 via mobile

Great location on the Esplanade opposite a patrolled beach. 10 minute walk to Cavill Avenue. Very friendly staff over the phone and on the desk. We had views to the north with 3 rooms having balconies. Excellent pool and spa.

Was this review helpful? Yes 1
FocusAp, Public Relations Manager at Focus Apartments, responded to this review

Good to hear you enjoyed your return visit to Focus and made the most of your 3 balconies facing the ocean. Our guests certainly enjoy those views and can sometimes see whales during the migration period. Hope to see ou again soon. More 

Hervey Bay, Australia
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 17, 2014

My daughter stayed at Focus Apartments during schoolies week. The staff were rude and the service by the management was very poor. Also, they have kept some of the bond, although they cannot provide any written evidence of a missing washing machine knob, other than to say it is missing. They cannot confirm that it was there before hand. I... More 

Was this review helpful? Yes 3
FocusAp, Guest Relations Manager at Focus Apartments, responded to this review

We have been looking after Schoolies for many years and our reputation is second to none. We provide a caring and professional service to them and our security is well regarded with the Schoolies. I have listed of few comments from past guests who have enjoyed their experience at Focus during Schoolies. Your comment that we rip them off is... More 

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Additional Information about Focus Apartments

Address: 114 The Esplanade, Surfers Paradise, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $
Number of rooms: 55
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Also Known As:
Focus Apartments Surfers Paradise
Focus Apartments Gold Coast/Surfers Paradise

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