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Focus Apartments

114 The Esplanade, Surfers Paradise, Queensland 4217, Australia
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Focus Apartments
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Focus Apartments
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136 reviews from our community

Traveler rating
    41
    41
    24
    17
    13
See reviews for
77
6
Solo
0
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
  • All months
    (136)
  • Mar-May only
    (38)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (46)
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Young, Australia
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall a good holiday, apartment quiet spacious, only problem was extremely hot inside. When there was a nice sea breeze it wasn't too bad, but no breeze was stifling. fans in the room were not very efficient, one in our room didn't work properly, they did give us another that helped. Management offered another room 3 bed but at an... More 

Was this review helpful? Yes
Contributor
19 reviews 19 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Me and the guys stayed here for 3 nights whilst celebrating my bucks night. Place was great. Massive rooms, cold air con, balconies and friendly staff. I loved it. They were very accommodating to 15 guys staying there. The pool is great, tennis court is fantastic. Great location and good value. This would be my pick when I stay there... More 

Was this review helpful? Yes 1
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently spent 3 nights in a 2 bed apartment with my husband and 2 kids. Our apartment was spotlessly clean, the beds were all good quality, the water pressure in the showers was fantastic (I hate a dodgy shower!). The pool area is brilliant with a spa, kids pool and a larger pool, very well maintained and clean. Great... More 

Was this review helpful? Yes
Contributor
19 reviews 19 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stay at Focus each year in July. They are nice appartments with spectacular panoramic views of the beach. The block is older but many of the appartments have been renovated. The process of renovation was going on during our last visit which was a bit inconvenient. Several restaurants within walking distance. Great place to stay.

Was this review helpful? Yes
Melbourne, Australia
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 24, 2015

It became apparent on our first day there was no air-conditioning, on questioning management it was mentioned due to the age of the building (over 40 years old) they could not accommodate for this. On departure, I questioned the receptionist on this again who advised they do have air conditioning in some rooms...and it is a problem for them. My... More 

Was this review helpful? Yes 3
FocusAp, Guest Relations Manager at Focus Apartments, responded to this review

Your review is appreciated. At Focus we have some apartments with air conditioning but not all. It is at the owner's discretion if they decide to install air conditioning in their apartments and most guests will request an apartment with air conditioning and we endeavour to give our guests all their requests if possible. We have certainly experienced a very... More 

Hervey Bay, Australia
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 20, 2015

The service in this Apartment was terrible. Unreasonable managers that charge for items that are missing prior to using room without consent. Security staff very rude to teenagers and not reactive to entering apartments after hours.

Was this review helpful? Yes 3
FocusAp, Guest Relations Manager at Focus Apartments, responded to this review

This is the second time you have reviewed Focus for your daughter's Schoolies booking in 2014. Please see my previous response to your review - We have been looking after Schoolies for many years and our reputation is second to none. We provide a caring and professional service to them and our security is well regarded with the Schoolies. I... More 

1 review
5 of 5 stars Reviewed January 20, 2015

Great location if you want everything at your finger tips, beach accross the road, restuarants and transport within a 5 minute walk (that also depends on how fast you walk but 5 mins max) great BBQ area, pool/spa, tennis, gym/sauna (lets face it tho I'm on holidays as if i'm going to go to the gym) staff are very friendly,... More 

Was this review helpful? Yes
FocusAp, Guest Relations Manager at Focus Apartments, responded to this review

Thank you for taking the time to review Focus. Families love our facilities and our apartments are a generous size. We have just renovated our foyer which looks great and painting the outside of the building at the moment. Hopefully when you return it will all be finished. More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 19, 2015

We stayed for 7 nights in unit 36 in January. The positives include the location ,friendly and helpful staff , opposite the beach , only a 10 minute walk to Cavil Ave and is reasonable value for the unit cost. The negatives is that the place needs a major upgrade. The rooms had peeling paint off the walls and ceilings... More 

Was this review helpful? Yes 1
FocusAp, Guest Relations Manager at Focus Apartments, responded to this review

Thanks Ian for your review and we have noted your complaints. Painting has been scheduled for later in the year so apologies for the peeling issues. The owner has replaced the furniture recently and the painting is the last thing to get done. Great to hear you enjoyed the location and the facilities. More 

1 review
5 of 5 stars Reviewed January 13, 2015

We stayed at Focus Apartments over the Christmas holidays and loved every minute of it! The kids had a blast in the pool, using the basketball court and having the beach so close was an added bonus! The location was perfect. Tram, public transport and shops in walking distance even with little children. Our apartment was clean, spacious and had... More 

Was this review helpful? Yes
FocusAp, Guest Relations Manager at Focus Apartments, responded to this review

Great to hear you had a good time and Focus and the staff were helpful during your stay. We look forward to seeing you again later in the year. More 

Melbourne, Australia
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 12, 2015

I booked our apartment in July based on the website info. My wife and I came over from England to spend Christmas and New Year with our son and his family. We arrived 28th Dec to find reception had closed at 3pm. The room we had, unit 30 on floor 7 was a dump - cobwebs, handles falling off bathroom... More 

Was this review helpful? Yes 2
FocusAp, Guest Relations Manager at Focus Apartments, responded to this review

Thanks for your review Michael and we did our best to accommodate you by moving you from one apartment to another. Your concerns have been noted and we have been corresponding by email to compensate you for the inconvenience. The maintenance issues you mentioned have been since rectified and the dining chairs are in the process of being recovered. More 

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