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All 58 Surfers Paradise hotels

Watermark Hotel & Spa Gold Coast

4.5 of 5 Hotel   |   3032 Surfers Paradise Boulevard, Surfers Paradise, Queensland 4217, Australia
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Ranked #11 of 58 Hotels in Surfers Paradise
A recent review
4 of 5 stars Reviewed January 14, 2012
JTMJTM Surrey, England
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689 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Watermark Hotel & Spa Gold Coast
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Surrey, England
Top Contributor
56 reviews 56 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 14, 2012

Can't agree with the negative reviews I see on here, myself and my wife stayed here for 8 nights in December 11 and thought the hotel was great. All staff we encountered were friendly and helpful. The only time anything got tricky was when 2 coaches of guests turned up from a day out and were trying to access the... More

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Watermark_Management, Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Thank you for the valued time taken in providing feedback on you and your wife’s stay with us. It really is amazing to receive such positive feedback from our guests in particular the staff’s friendly and helpful manner which in any form of business, is undoubtedly the best comment any hotel can receive. We would like to thank you for... More

Brisbane
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 9, 2012

We stayed at the Watermark between the Christmas / New Years period Positives: Check-in was very efficient and smooth. Rooms were a little on the small side but were suitable for our small family and clean. Fabulous location and not too much noise considering you are on main roads Negatives: - Safe did not work - Pools : this was... More

Was this review helpful? Yes 1
Watermark_Management, Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Thank you so much for taking the time to post your comments about your recent stay at the Watermark Hotel & Spa on TripAdvisor - we appreciate the feedback. Please accept my sincere apologies that we did not manage to exceed your every expectation. I assure you that we will make work of the aspects of our operation that need... More

Adelaide, Australia
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed December 29, 2011

Last January Myself and three good friends went on a road trip from adelaide to queensland. Unfortunately we were travelling during the floods which significantly worsened during the trip up, we ended up getting stuck in Warwick (2 hours from surfers paradise) for the night whilst we were suppossed to have made it to our first spot (the watermark) that... More

Was this review helpful? Yes 5
Melbourne
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 22, 2011

I stayed at this hotel for the weekend with my family , to say this hotel is 4 1/2 star is over rated , more like 3 star . we booked a superior room No free parking $12 per night No wifi No pay tv No toiletry {tooth brush and paste } Did not refill shower gel , shampoo ,... More

Was this review helpful? Yes 2
Brisbane
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed December 19, 2011

We booked a short stay at Watermark attracted by the location & price. On check-in we were told that because we used booking.com we will be getting the most basic room as per the price. We had requested King Bed, Non-smoking and quiet room...we got the non-smoking. Our room had twin beds and backed onto the elevators which ran up... More

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Hobart Tasmania
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed December 15, 2011

Have just spent three nights at Watermark, Surfers Paradise. Only a block from the beach, right in the heart of the restaurant strip, our room was spacious with the most comfortable beds, had wonderful views, was clean and well-equipped with everything needed (including ironing board and iron). Staff were courteous and helpful, and the food vouchers were a great extra.... More

Was this review helpful? Yes 1
Brisbane, Australia
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed December 11, 2011

On arrival we were able to drive to the front door. Enter the hotel with ease, we were even able to leave the car just aside the entry drive while we checked in and received our car park pass. The staff at entry were clearly busy. We were not however told that there were repairs going on. Being this our... More

Was this review helpful? Yes 5
Melbourne, Australia
Top Contributor
77 reviews 77 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 8, 2011

It got great location. Good for a short stay. I only stay there for one night. Room is very small and tight. Bed is comfortable though. I guess what you get what you pay for.

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Adelaide, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 7, 2011

very good holiday on the gold coast. hotel is close to main attractions. hotel was very clean and their were always things to do. room quality was very good with beautiful views over surfers paradise.

Was this review helpful? Yes 1
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 5, 2011

I stayed at the Watermark in November for an anniversary with my partner. I emailed the concierge at the hotel in the lead up to my holiday to assist with ideas and ways to make my stay a better occasion for my 6 year anniverary. The concierge department did give a few suggestions which was extremely thoughtful. However, we did... More

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Additional Information about Watermark Hotel & Spa Gold Coast

Address: 3032 Surfers Paradise Boulevard, Surfers Paradise, Queensland 4217, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Watermark Hotel & Spa Gold Coast 4.5*
Number of rooms: 388
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Also Known As:
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise

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