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All 75 Surfers Paradise hotels

Watermark Hotel & Spa Gold Coast

5.0 of 5 Hotel   |   3032 Surfers Paradise Boulevard, Surfers Paradise, Queensland 4217, Australia
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Watermark Hotel & Spa Gold Coast
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76%
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
Kylie T Brisbane, Australia
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553 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Perth, Australia
1 review
2 of 5 stars Reviewed 3 days ago NEW

We departed yesterday after 7 nights. The worst hotel beds ever, had to sleep on top of the duvet for comfort, small cramped shabby room for a couple and 1 child, not enough storage. Internet connection only at additional cost, parking only at additional cost, and to top it all off, a rude insulting receptionist on departure, we were disappointed... More

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Brisbane, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

My partner and I stayed at this hotel for our wedding. They were AMAZING! Words can not describe how accomodating they were on top of their already fantastic attitude! They found rooms for all of our wedding guests and were always ready to assist us in any way possible. We will be staying here again!! Can not speak highly enough... More

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Christchurch, NZL
Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was booked to stay here for two nights but had to cancel the second night for personal reasons, easy walking distances to beach and shops, some construction going on nearby for tram lines but didn't effect us. Was greeted at reception with a green punch? drink by one of the porters, was a nice touch but not really my thing.... More

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WatermarkHotel, Guest Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Thank you for your review. We agree that we are well located and guests often comment on how close we are to the beach and the action of Surfers Paradise. We’re pleased to read that we met most of your expectations during your stay and we hope to welcome you again! More

Singapore, Singapore
Contributor
18 reviews 18 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Rooms are very clean, toiletries given is of good quality. 5 to 10 mins walk to Surfers Paradise Beach. I had a room facing Q1. Q1 viewpoint is just next door. Breakfast spread is good. Convenience store is around the corner. many chinese restaurants around.I paid SGD170+ for 2 breakfast inclusive, price is defintely more affordable than in Sydney. Goldcoast... More

Was this review helpful? Yes
WatermarkHotel, Guest Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Thank you for your review. We’re pleased to see that you enjoyed the location and price of the hotel. Your comments on the air conditioning are disappointing but we’re pleased to see our team were able to rectify the situation. We hope to be able to welcome you again soon. More

Australia
Contributor
15 reviews 15 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After a busy day at Seaworld we arrived to a smiling concierge who offered to park our car. We stayed on the 16th floor which had beautiful views out to sea, in front was the Q1 building but we still had sufficient views to enjoy. A beautiful bottle of champagne on ice was waiting for us when we arrived in... More

Was this review helpful? Yes 3
WatermarkHotel, Guest Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Thank you for your review. We are very glad to read that you will recommend the Watermark. Customer service is what we pride ourselves on and it’s always great to receive such positive feedback from guests like yourself. Thank you again for sharing your positive comments. We look forward to hosting you again. More

Melbourne, Australia
Top Contributor
77 reviews 77 reviews
21 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My girlfriends and I usually travel somewhere different every 12 months to get away and be pampered and dine at nice restaurants. However this year we decided to return to the Watermark Resort & Spa Gold Coast after having a wonderful time last year. We did have a couple of issues with our stay last year however "Koren" from Guest... More

Was this review helpful? Yes 2
WatermarkHotel, Guest Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Thank you so much for your amazingly detailed review. We’re thrilled to hear that your experience was 5 out of 5, and your positive comments regarding our staff have been passed on! Thanks again for your high recommendation and we look forward to welcoming you back to the Watermark in future. More

New Delhi, India
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Watermark Hotel & Spa at Gold Coast is an excellent hotel with great service, location, awesome food, spa, swimming pool facilities and over all GREAT VALUE FOR MONEY at 160 USD a night. It is super conveniently located, 200 mts away from the Surfers Paradise beach and in the heart of Surfers Paradise. Take a room in upwards of... More

Was this review helpful? Yes 2
WatermarkHotel, Guest Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Thank you for your review. We agree that our location is wonderful and it’s also a reason why so many guests continue to return to the hotel. We’re pleased you found the hotel to be good value for money and that you enjoyed our facilities. We hope to be able to host you again on your next visit to Surfers... More

Wellington, New Zealand
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is quite conveniently located - short walk from the beach. Some hotels in surfers paradise are closer though. The hotel met my expectations. I dont remember anything wrong about it. Anything too positive neither. For the price I paid - I was satisfied. Good breakfast buffet. Friendly chefs will prepare eggs how you like. I would expect probably... More

Was this review helpful? Yes 1
WatermarkHotel, Guest Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Thank you for your review and sharing your thoughts with us. We agree, being just a short walk to the beach makes us an ideal location for holiday makers. We’re thrilled that the hotel met your expectations and that you found us to be good value. We have two pools and two spas on level 2 for guest use. Thanks... More

The Entrance, Australia
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Checked into the hotel yesterday and was greeted upon arrival with drinks. Probably the best bit about the stay. As soon as we walked into our room it smelt and felt dirty. Our floor smelt also. Our tv is not working even though we had spoken to the hotel about it. We went to use the lifts and one was... More

Was this review helpful? Yes 2
WatermarkHotel, Guest Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Thank you for taking the time to share your thoughts with us; we’re glad you enjoyed your welcome drink on arrival. It seems as though you had a few disappointments during your stay which is unfortunate. We are located only a short walk from the heart of Surfers Paradise and there’s a wide range of dining options in the area... More

Nelson, New Zealand
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

My 16 yr old son and I went for a quick 7 day getaway organised by a travel agent. We were extremely disappointed with the room set up (totally unsuitable for a mother & son) but this wasn't the hotel's fault. The Hotel itself was lovely, the staff helpful and friendly and we enjoyed our stay (once we got over... More

Was this review helpful? Yes
WatermarkHotel, Guest Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Thank you so much for your review. We’re glad you enjoyed the hotel’s location, facilities and in room dining. It’s a shame your travel agent didn’t recommend a larger room for you and your son but we hope you both enjoyed your stay with us nonetheless. We hope to welcome you back soon! More

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Additional Information about Watermark Hotel & Spa Gold Coast

Also Known As:
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Address: 3032 Surfers Paradise Boulevard, Surfers Paradise, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Surfers Paradise
#15 Luxury Hotel in Surfers Paradise
#24 Family Hotel in Surfers Paradise
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Watermark Hotel & Spa Gold Coast 5*
Official Description (provided by the hotel):
Watermark Hotel & Spa Gold Coast offers 4.5 star accommodation in the heart of Surfers Paradise, just 80 metres walk to golden beaches and 5 minutes away from world class shopping, dining & nightlife. Guests have access to an extensive range of hotel facilities including 24 hour reception, luxury day spa, award winning a la carte & buffet restaurants, 2 bars, hairdresser, 2 pools and gymnasium. There is also the option to indulge in the luxury Club Premier package which offers a 5 star high floor room with ocean or hinterland views, access to Club lounge, evening canapes & drinks, hot & cold breakfast selection, bottle of Chandon on arrival, valet parking, late checkout and more. ... more   less 
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