Stayed 2 nights here using the PREMIEM PACKAGE (now the W package). Had a great experience from check-in to check-out. Staff were very pleasant and helpful. Rooms were modern, clean and had everything you could need. The evening canapes and drinks were extensive and plentiful and the lounge was available all day with drinks, snacks papers, magazines and a cool... More

We booked a 2-night package stay here just before Christmas. Our deluxe room was clean and spacious with a comfortable king sized bed. We ordered some extra pillows off the pillow menu which was great. We had an ocean view room which also was mostly a view of Q1, but that's okay. The swimming pools were small and were chilly... More

Having stayed at the Watermark a couple of years ago, it was a great coming back. The new games room and pillow menus were great, as is the 'W Lounge' package option. Also loved the smart tv in our room!

I stay at the watermark on a regular basis for business. It's my first choice of hotels on the Gold Coast. Their service is fantastic, I book directly with their super helpful and always obliging reservations agent "Karina" who always locks away my fave room for me (no other hotel does this for me) The hotel is spotlessly clean, reception... More

We are fairly regular visitors to the Watermark as we always enjoy the location, hotel and its staff. A couple of days here always feels like a weeks holiday. This time was no exception, but because it was my birthday, we indulged a little by staying on the top floor in a Premier Suite with it own spa area. Pure... More

Stayed at the Watermark Hotel for 3 nights last year for work. It is a lovely hotel with great views of the nearby Nerang River. Checkin/out is quick and the staff are friendly. The Watermark is just around the corner from the Q1 building (with observation deck) and a short 10 minutes walk to the famous Caville Ave shopping /... More

We recently stayed here as part of a larger wedding group, and I must say that my overall impression was a little disappointing. Things started off very well. We were able to check in very early (10am), and were upgraded to a deluxe room with ocean views at no charge. Our room had two double beds in it, which was... More

We stayed at Watermark for a wedding last weekend. Our room was facing the mountains which I believe is a much nicer view than the other side of the building which looks directly at Q1 with only minimal ocean views. The room was a standard size and had all the usual amenities you'd expect. The aircon was sub-zero which was... More

Wow the view from our room was beyond our expectation! Had enjoyed the breakfast @ the Waves and the Club Lounge service was great. The staff were accomodating and absolutely friendly. Thanks to Angela, Paula & Susan from the front desk, you guys are hospitable and helpful. I would like to say thank you to Jenny from the Lounge who... More