Nice welcome at front reception, smooth check in, when asked about parking the concierge said we could park under and take our bags up the lift to our room which was fine with us since we only had hand luggage. Parking is a very reasonable $5 per day. Our room was a "special" at reduced rate so didn't know what... more

Stayed here for 1 night in October, room was nice and clean and had nice views of the ocean. Would stay here again! more

The room furnitures are not so updated. The bath gel is rare like pearl and rare gem (always need to call housekeeping for extra). The hotel location is reasonable and 15 minutes walk to major shopping centres. The hotel is required renovation because there are a lot of other new hotels gone up. The restaurant service is all right and... more

I recently stayed at the Watermark for a long weekend getaway with my boyfriend. We chose to go to Surfers because we wanted a beachy holiday with a bit of life. The Watermark was definitely a good choice - we got a great deal through wotif.com that included a deluxe room with daily buffet breakfast, and the hotel is a... more

We stayed here through a great deal with Flight Centre (including 2 days at Dreamworld). For those who haven't been to the Gold Coast before, this place is a great place to stay. Very convenient, walking distance to great shopping and restaurants of all budgets. It is also walking distance to the beach. The hotel itself is very nice, clean... more

First room we were shown to absolutely reeked of ciggarettes (was supposed to be a non-smoking room) but had an excellent view. Staff were friendly and accomodating but moved us to another room right next to the elevator which drove us insane and also this room had no view, hence little sleep the first two nights. 3rd night asked to... more

Location – convenient with lots of restaurants nearby and bus stop to and from theme park right just across the street. Woolworth is about ten minutes walk from the hotel. Beach is 5 minutes away. Cleanliness – clean and tidy. Housekeeping is efficient. Service – front desk staff is friendly when serving its customers. Concierge is lacking in common knowledge... more

After a bad experience with another hotel on the Gold Coast my husband explained the situtation when booking a room with the Watermark at the last mintute. They upgraded our room for no extra charge, had a bottle of champange for us when we arrived. Excellent service, good view, a 5min walk to Surfers Paradise shops. Bus stop across the... more

Good location, situated pretty much in the heart of surface paradise which was handy, room was tidy, close to beach, Woolworths (if you are try to save money on food), easy to get to theme parks and major shopping malls using public transport (bus-stops about 30secs - 1mins walk). The fitness centre is ok, enough to work off those buffet... more