Watermark Hotel & Spa Gold Coast (Surfers Paradise) - Hotel Reviews

Address: 3032 Surfers Paradise Boulevard, Surfers Paradise, Queensland 4217, Australia

Region: Australia > Queensland > Gold Coast > Surfers Paradise

Amenities:

Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#15 Luxury Hotels in Surfers Paradise

#19 Family Hotels in Surfers Paradise

Price Range: $$

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: Watermark Hotel & Spa Gold Coast offers 4.5 star accommodation in the heart of Surfers Paradise, just 80 metres walk to golden beaches and 5 minutes away from world class shopping, dining & nightlife. Guests have access to an extensive range of hotel facilities including 24 hour reception, luxury day spa, award winning a la carte & buffet restaurants, 2 bars, hairdresser, 2 pools, sauna and gymnasium. There is also the option to indulge in the luxury Club Premier package which offers a 5 star high floor room with ocean or hinterland views, access to Club lounge, evening canapes & drinks, hot & cold breakfast selection, bottle of Chandon on arrival, valet parking, late checkout and more. ... more less

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Also Known As:: Watermark Hotel And Spa Gold Coast; Watermark Hotel Gold Coast; Watermark Hotel Surfers Paradise; Watermark Hotel & Spa Gold Coast Surfers Paradise

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399 reviews from our community

See which rooms travelers prefer - 76 traveler tips

vse1128

Brisbane, Australia

Senior Reviewer

9 reviews

6 hotel reviews

Reviews in 7 cities

“Pleasant stay”

Reviewed May 13, 2013 NEW via mobile

We booked a 2-night package stay here just before Christmas. Our deluxe room was clean and spacious with a comfortable king sized bed. We ordered some extra pillows off the pillow menu which was great. We had an ocean view room which also was mostly a view of Q1, but that's okay. The swimming pools were small and were chilly... More

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EllaYaldwyn

Gold Coast

7 reviews

5 hotel reviews

Reviews in 3 cities

3 helpful votes

“Great Stay”

Reviewed May 12, 2013 NEW

Having stayed at the Watermark a couple of years ago, it was a great coming back. The new games room and pillow menus were great, as is the 'W Lounge' package option. Also loved the smart tv in our room!

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See 3 more reviews by EllaYaldwyn for Surfers Paradise

MUKHAIRCARE

Australia

10 reviews

8 hotel reviews

Reviews in 9 cities

8 helpful votes

“A regular guest”

Reviewed May 11, 2013 via mobile

I stay at the watermark on a regular basis for business. It's my first choice of hotels on the Gold Coast. Their service is fantastic, I book directly with their super helpful and always obliging reservations agent "Karina" who always locks away my fave room for me (no other hotel does this for me) The hotel is spotlessly clean, reception... More

Murray B

Contributor

18 reviews

Reviews in 11 cities

“Watermark Hotel, Gold Coast Australia”

Reviewed May 7, 2013

We are fairly regular visitors to the Watermark as we always enjoy the location, hotel and its staff. A couple of days here always feels like a weeks holiday. This time was no exception, but because it was my birthday, we indulged a little by staying on the top floor in a Premier Suite with it own spa area. Pure... More

Thank you for your wonderful feedback. We are thrilled to see you are one of our loyal guests and had the opportunity to experience our luxurious Premier Suite. We appreciate your positive thoughts on Amalfi, our Mediterranean restaurant, and have passed these onto the Amalfi chef. Caring for our guests and providing them with an outstanding experience is of the... More

Vti07

Senior Contributor

23 reviews

4 hotel reviews

Reviews in 6 cities

2 helpful votes

“One of the best hotels in Surfer's Paradise”

Reviewed May 3, 2013 via mobile

Stayed at the Watermark Hotel for 3 nights last year for work. It is a lovely hotel with great views of the nearby Nerang River. Checkin/out is quick and the staff are friendly. The Watermark is just around the corner from the Q1 building (with observation deck) and a short 10 minutes walk to the famous Caville Ave shopping /... More

Thank you for your fantastic review. Our guests often compliment us on our location- there is always something happening here in Surfers Paradise from festivals to entertainment to beachfront markets. We are very happy to hear you appreciated our guest service and Waves restaurant. We hope to welcome you back to the hotel in the future. More

WizardofAus1

Kakadu National Park, Darwin

37 reviews

12 hotel reviews

Reviews in 15 cities

36 helpful votes

“Beautiful, but lacking in some areas”

Reviewed May 2, 2013

We recently stayed here as part of a larger wedding group, and I must say that my overall impression was a little disappointing. Things started off very well. We were able to check in very early (10am), and were upgraded to a deluxe room with ocean views at no charge. Our room had two double beds in it, which was... More

Thank you for your feedback. Please be assured our parking charges are comparable with other 4.5 star hotels in the area. We would like to offer our apologies for the inconvenience you experienced at our day spa. L’Aqua is almost always a highlight for guests staying in the hotel and we successfully host many hens and wedding groups at the... More

Lachiexyz

Melbourne, Australia

12 reviews

14 helpful votes

“Right in the heart of the action.”

Reviewed May 1, 2013

We stayed at Watermark for a wedding last weekend. Our room was facing the mountains which I believe is a much nicer view than the other side of the building which looks directly at Q1 with only minimal ocean views. The room was a standard size and had all the usual amenities you'd expect. The aircon was sub-zero which was... More

Thank you for your comments on your recent stay with us. We are very happy to see that you appreciated our staff as we focus very much on the provision of exceptional guest service. Please be assured that your feedback regarding the bedding has been noted and we are proud to announce that we are currently in the process of... More

Tessie P

Auckland Region, New Zealand

Reviewer

4 reviews

Reviews in 4 cities

“Smart Choice :-) Staying @ Watermark Hotel & Spa, GC”

Wow the view from our room was beyond our expectation! Had enjoyed the breakfast @ the Waves and the Club Lounge service was great. The staff were accomodating and absolutely friendly. Thanks to Angela, Paula & Susan from the front desk, you guys are hospitable and helpful. I would like to say thank you to Jenny from the Lounge who... More

Thank you for such a lovely review. It was a pleasure to have the opportunity to host you for your birthday and we were delighted to inform management about the staff you commended for their efforts. We very much look forward to welcoming you to the hotel again. More

Villgraine

Helsinki, Finland

8 reviews

Reviews in 8 cities

“Excellent location - also for families”

Reviewed April 29, 2013

Location is excellent. It's about 200 m to the nearest bus stop and it's really convenient to take a bus to the most of the theme parks. Price is much cheaper than when using taxis or shuttle busses. Going back to the airport by a public bus is really easy. For a family, the spot is good since it's far... More

Thank you for your review. We are glad you enjoyed your stay and appreciated the location, which is also only 5 minutes’ walk to Cavill Mall and the beach. Your comments regarding WIFI have been noted, but please be aware we offer free wifi in our public areas and W Lounge. We were delighted to see you enjoyed the W... More

KarenAKNZ

2 reviews

Reviews in 2 cities

“Pity about Lagri”

Reviewed April 28, 2013 via mobile

We stayed 24-29 April with our 5 year old daughter who recently had a hear Op.Excellent greeting and clean hotel. We decided to upgrade to the club, called W Lounge after having a look. First day was excellent, continental breakfast and friendly staff, special mention about Jenny in the W Lounge, what an asset to the staff. 1st morning met... More

Thank you for your review. We are glad you enjoyed the greeting from our staff and the cleanliness of our hotel. It deeply saddens us to read that you had a negative experience in the W Lounge. The staff member mentioned usually receives fantastic feedback from our guests. However, we have recently changed the policies in W Lounge to allow... More

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Watermark Hotel & Spa Gold Coast, Surfers Paradise

Watermark Hotel & Spa Gold Coast

399 reviews from our community

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