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All 75 Surfers Paradise hotels

Mantra Sun City

4.5 of 5 Resort   |   Ocean Avenue, Surfers Paradise, Queensland 4217, Australia
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Mantra Sun City
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A recent review
3 of 5 stars reviewed today
dko14 Singleton, Australia
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461 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
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English first
Singleton, Australia
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed today NEW

Great location, great pool area, great sized apartment, but that is where it ends. Very tired, run down & dirty! We stayed in Two Bedroom Apartment Ocean view, great location & view and if they spent some money & renovate it would be a money spinner. Apartment terribly dirty, the stains and holes in curtain were disgusting! Mold in shower,... More

Was this review helpful? Yes
Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Great staff but horribly maintained rooms (safe didn't work, dryer broken but did get fixed, air con in first room hissed loudly continually Mtce man said it needed fixing or replacing) after one hour in first room requested change due to this loud noisy sitcom. Moved us but after about 30 mins in next room piprs filled up and every... More

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Damian S, General Manager at Mantra Sun City, responded to this review

Dear DonnanadKobo, Thank you for taking the time to provide valuable feedback regarding your recent stay at Mantra Sun City resort. I am very appreciative of your consutructive feedback and assure you that this has been taken very seriously. I have liaised with the maintenance team to ensure that if an air con unit is nearing it's end to make... More

Brisbane
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Booked through Wotif and got great rates. After booking, read all the reviews here and had serious doubts about the place - even warned my 2 other friends that were staying with me that it may be a disappointment. We couldn't have been more wrong. It is a resort and not just a hotel with a pool. The grounds were... More

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Damian S, General Manager at Mantra Sun City, responded to this review

Dear BrissieBoy, Thank you for taking the time to provide such positive feedback regarding your experience here at Mantra Sun City resort. I certainly appreciate that you had read previous reviews and made the decision to experience the resort with your friends; it's pleasing to read that you enjoyed the one bedroom apartments facilities along with the gardens and grounds... More

Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 weeks ago

My husband and I booked in for 2 nights to celebrate our wedding anniversary. I made this clear to the clerk who took the booking and he offered to put us up on a high floor. Very nice, well so I thought! When we arrived we were in a tiny corner room on the 33rd floor, there were two single... More

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Damian S, General Manager at Mantra Sun City, responded to this review

Dear TJ1968, Thank you for taking the time to provide your recent review regarding your experience at Mantra Sun City resort. I do wish to investigate your booking further so that I can check the details of your booking; if you can please email me your booking reference to Damian.Sillars@mantra.com.au I would be very appreciative. I am sorry that the... More

Caloundra, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

My husband, 2 primary school aged children and myself stayed here last week for a few days and I must say it has been the best holiday we have had in 10 years! We all absolutely loved it, our 2 bedroom ocean apartment had amazing views, beautiful breezes so we didn't even need the air con. Near the lifts the... More

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Damian S, General Manager at Mantra Sun City, responded to this review

Dear TravellerFamily25, Thank you for taking the time to provide feedback regarding your recent stay at Mantra Sun City Resort. We're very pleased to read that you and the family enjoyed your stay with us and that you loved everything. I will be sure to bring up your feedback regarding the shower with the housekeeping team. Thanks again and we... More

Thornleigh, Australia
1 review
5 of 5 stars Reviewed 5 weeks ago

I have stayed at this hotel twice before and both times I've enjoyed it, the staff are very nice and friendly and are always there 24/7 if you need a hand or have a question. the room was nice and clean when we arrived and the rooms where in the best temperature because of the air con, we are planning... More

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Damian S, General Manager at Mantra Sun City, responded to this review

Dear Bianca H, Thank you for taking the time to provide feedback regarding your recent stay. We are pleased that you have enjoyed your return visit with us and we certainly look forward to welcoming you back again in the near future. Regards Damian Sillars General Manager Mantra Sun City resort More

Egham
Top Contributor
125 reviews 125 reviews
67 hotel reviews
357 helpful votes 357 helpful votes
5 of 5 stars Reviewed March 15, 2014

This is a lovely holiday apartment. There was only 2 of us and it was massive. There was a huge lounge, a bedroom, kitchen area, dressing room, bathroom and utility room. Plus a balcony. It was brilliant. The bed was comfortable and there was comfortable seating. There was a big fridge and freezer. Wifi was available but not free. It... More

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Damian S, General Manager at Mantra Sun City, responded to this review

Dear Hevsy, Thank you for taking the time to provide valuable feedback regarding your recent experience at Mantra Sun City Resort. We're pleased that you enjoyed your stay with us and the apartment and leisure facilities suited your needs. We will work on the levels of service and food you have bought to our attention in Koastal Kitchen; please note... More

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 9, 2014

Great place to stay, staff were great, room was nice and all you can eat breakfast was included. Within walking distance to Cavil Ave but yet far enough away to not hear all the noise :) Would stay again!

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Damian S, General Manager at Mantra Sun City, responded to this review

Dear AshShawn%, Thank you for taking the time to provide a review following your recent stay at Mantra Sun City resort. I'm pleased ot read that everything was great and that you are happy to return; we look forward to welcoming you back. Best regards Damian Sillars General Manager Mantra Sun City Resort More

Maryborough, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 8, 2014

There had been some negative reviews so was a bit concerned but had a great weekend. Check in was smooth and easy. 18th floor 2 bedroom apartment was excellent - clean, spacious, well equipped. Great views. Location is not ideal but an easy walk to Cavill Mall and an excellent convenience store across the road. Pools are great and was... More

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Damian S, General Manager at Mantra Sun City, responded to this review

Flashman181, Thank you for your review following your recent short break; pleased that you read all the reviews and still felt confident to book. I'm very happy to read that you enjoyed your stay with us and the resort's facilities suited your needs. The road works are coming to an end in the very near future; allowing smooth access through... More

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 5, 2014

we wanted a 2 bedroom apartment close to the beach,the hotel was fantastic.firstly it was a 5 minute walk to the beach just one block away, the resort itself was spectacular with two pools and a a heated pool enclosed all with spa's and a steam and sauna. the staff were great and friendly.the room was spacious with all amenities... More

Was this review helpful? Yes
Damian S, General Manager at Mantra Sun City, responded to this review

Dear Ralph M, Thank you for taking the time to provide valuable feedback regarding your recent stay at Mantra Sun City resort. I'm very pleased to read that you and your friends enjoyed all the resort has to offer. We do hope to get the chance to welcome you back again in the near future. Regards Damian Sillars General Manager... More

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Additional Information about Mantra Sun City

Also Known As:
Mantra Sun City Hotel Surfers Paradise
Mantra Sun City Surfers Paradise
Mantra Sun City Hotel
Mantra Sun City Gold Coast/Surfers Paradise
Address: Ocean Avenue, Surfers Paradise, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
#12 Top resorts Hotel in Surfers Paradise
#24 Luxury Hotel in Surfers Paradise
#31 Family Hotel in Surfers Paradise
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mantra Sun City 4.5*
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