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All 74 Surfers Paradise hotels

Mantra Sun City

4.5 of 5 Resort   |   Ocean Avenue, Surfers Paradise, Queensland 4217, Australia
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Mantra Sun City
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64%
Ranked #35 of 74 hotels in Surfers Paradise
A recent review
3 of 5 stars reviewed 5 days ago
NZBunny New Zealand
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504 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
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New Zealand
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Had a week long holiday here and it was a good winter holiday, the outdoor pool was far too cold to use and so it would have been better if the indoor pool was turned up a couple of degrees, as it was no one stayed in for very long and some like me didn’t even get in a bit... More

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for a week after driving up from sydney. Firstly rooms were large enough for the two of us and having a kitchen and laundry in the room was great for a stay of a week. The balcony meant we could let in some fresh air if it got a little stuffy. The bed was comfy (even if... More

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Sydney, Australia
Contributor
17 reviews 17 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Mantra Sun City is great value so we keep coming back. If you book in advance and hit upon a special, you can get a 1 bedroom apartment for the same price as a hotel elsewhere. I stayed for 3 days in February and found the location great. It's a few blocks back from the centre of Surfers but... More

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1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel is awesome . Has everything you need. Our room was very nice and I'm having good time here for our honeymoon . The staff very nice and polite . We enjoyed using both pools and spas . We stayed on 13th floor. Hotel has good view of beach from 13th floor facing éast.

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Australia
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 1 week ago

We chose this location as the kids had seen the pool with slides on a previous trip. We usually love a serviced apartment. The good parts - the outdoor areas and the ground floor common areas are all good (a recent renovation and refurb). They are all well maintained. The kids were initially excited by the slides which are quite... More

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Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear tm007, Thank you for taking the time to provide valuable feedback regarding your recent experience with Mantra Sun City resort. I appreciate your constructive overview of the entire property and thank you for both your positive comments and also bringing us to the attention of your areas of improvement. I understand that you have read through other reviews and... More

Sydney
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

The suite we eventually ended up in was very spacious and quite comfortable for our needs (six adults--all family). But the first suite (on Level 32) was not good at all. Outstanding view, but very rundown with very bad drain smell. Sam on reception responded very quickly and offered two other options. We eventually ended up on Level 21, Room... More

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Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear BreathFreshAir, Thank you for taking the time to provide valuable feedback regarding your recent experience at Mantra Sun City resort. I am very pleased to read that after consultation with the reception team you were allocated a room with which you were happy with and you were able to enjoy your stay. I am sorry to hear about the... More

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

After tossing up between the positive and negative reviews, myself and a group of friends decided to stay at Sun City for a week in June. We booked a 3 bedroom apartment and requested a high floor as well as a refurbished/renovated room. Upon check in, we were given a room on level 22 and as soon as we walked... More

Was this review helpful? Yes 1
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

GemGem394, Thank you for taking the time to provide feedback rearding your recent stay at Mantra Sun City Resort. I'm very pleased to read that the reception team were able to facilitate a room move to something that suited your style; whilst still not meeting your expectation it is pleased to read that you enjoyed the beach views. At no... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We have just had a family trip staying at Sun City. To say disappointing is an understatement. The rooms need a major update and maintenance, power points hanging off walls, appliances that don't turn off and the list goes on. The noise is constant all night with the tram station at the door, lifts have been out of order more... More

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Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear ShazandJodd, Thank you for taking the time to provide feedback regarding your recent stay. As your issues were dealt with on a daily basis along with various offerings we feel that the team went well above expectation in meeting your demands. We wish you well with your future stays in the future. Regards Damian Sillars General Manager Mantra Sun... More

Sydney, Australia
Contributor
12 reviews 12 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at this hotel for a weekend. We were surprised when asked to get our room cleaned as it was not done and there was no door hanger/sign "to clean my room" . So we assumed that the room will get cleaned. When asked one of the staff we were told that the rooms get cleaned... More

Was this review helpful? Yes 4
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear 786Nazzi, Thank you for taking the time to provide feedback regarding your recent stay at Mantra Sun City resort. I certainly appreciate your feedback on the view and location of your room and the hotel along with the staff being friendly. Hotel rooms are equipped with a King size bed and tea and coffee making facilities; the rooms are... More

2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Upon arrival the look of the place was stunning, and when we walked into reception we were greeted by the most friendly and welcoming staff. We got to our one room apartment, and on the initial entrance it was very nice until things started showing. The room didn't seem to be cleaned properly as there was old batteries and someone... More

Was this review helpful? Yes 3
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear Matt P, Thank you for providing feedback regarding your recent stay. I appreciate your feedback regarding your first impressions of the hotel and welcome your comments. I will liaise with our housekeeping team and maintenance teams regarding your comments about the cleanliness of the unit and hopefully have this rectified with urgency. Unfortunately we do not provide daily housekeeping... More

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Additional Information about Mantra Sun City

Address: Ocean Avenue, Surfers Paradise, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mantra Sun City 4.5*
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Also Known As:
Mantra Sun City Hotel Surfers Paradise
Mantra Sun City Surfers Paradise
Mantra Sun City Gold Coast/Surfers Paradise

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool
Hotel Style
#11 Spa Hotel in Surfers Paradise #12 Top resorts Hotel in Surfers Paradise #24 Luxury Hotel in Surfers Paradise
Hotel Class
Number of rooms
199

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