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Mantra Sun City

Ocean Avenue, Surfers Paradise, Queensland 4217, Australia
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Mantra Sun City
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Mantra Sun City
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635 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
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Auckland Region, New Zealand
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was our second visit to the Mantra Sun City and while the rooms are large this one on the 7th floor wasn't left as clean as you would expect. I managed to pick up cereal and Lego on the floor and had to wipe goodness knows what off the fridge before using it. In saying that the place is... More 

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Perth, Australia
Contributor
20 reviews 20 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed at Mantra Sun City for 4 x nights in May (Room 1608A) - should have been 5 x nights but our flight was cancelled for 24 hrs. due to storms on the Gold Coast. Anyway, once arriving, we loved it. The apartment was large, spacious and clean, the view from the balcony to the ocean... More 

Was this review helpful? Yes
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear gerryyvonne, Thank you for taking the time to provide feedback regarding your recent four night stay with us, very sorry that your first night was not taken due to the storms and flight cancellations. I'm very pleased to read that the accommodation and facilities within the apartment along with the leisure and food and beverage facilities all met with... More 

Wellington, Wellington, New Zealand
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

nice spacious apartments with water views nice funiture and art, close walk to shops and beach, staff were friendly and approachable, parking excellent and the pool selection was cool, indoor pools outdoors pools and a couple of water slides, buffet breakfast was tasty also, would stay again thanks,

Was this review helpful? Yes
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear Lance C, Thank you for taking the time to provide feedback regarding your recent stay with us at Mantra Sun City resort. Very pleased to read that the accommodation, leisure facilities along with breakfast all met with your needs. Thank you for the feedback regarding the staff, I'm pleased to read that they looked after you. Best regards Damian... More 

Brisbane, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in a 3 bedroom apartment with a group of friends. The room was MASSIVE with amazing views, the hotel provided free parking and the check in & out process was easy. I enjoyed my stay so much that I am going back this weekend to celebrate my boyfriend's birthday.

Was this review helpful? Yes
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear EllieU123, Thank you for taking the time to provide feedback regarding your recent stay with us. We are very pleased to read that you enjoyed your stay with us and certainly hope your following stay will be memorable. Best regards Damian Sillars General Manager Mantra Sun City resort More 

Melbourne, Australia
2 reviews
3 of 5 stars Reviewed 1 week ago

Large apartment but run down and noisy. Spacious and with a good hinterland view but quite run down. Bad smells from the laundry drain. Cool white compact fluorescent globes in the main living room light fixtures weren't very pleasant. Very convenient to the G Tram, which is right outside but lots of noise at all hours from the highway on... More 

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Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear tjobuono, Thank you for taking the time to provide feedback regarding your recent experience at Mantra Sun City resort. I am very sorry to read that you encountered noise and unpleasant laundry drain smells during your stay with us, this is most unfortunate. The apartments are large and spacious and we work with our owners on a constant basis... More 

South West Rocks, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed on the 14th floor in a two bedroom apartment for four nights. When we arrived we were in awe of the gorgeous architectural structure of this entire building and it's welcoming water features. It was very pleasing on our tired eyes after a 7 hour drive! Even though we were an hour earlier than the check-in time, the... More 

Was this review helpful? Yes
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear Tribal_Essence, Thank you for taking the time to provide valuable feedback regarding your recent stay with us at Mantra Sun City resort. It's great to read that the leisure facilities and the apartments suited your needs however as General Manager it's fantastic to receive that the team really looked after you ensuring you felt welcomed and looked after during... More 

Queensland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

While it may have been good when it was first built, it hasn't been maintained well, and now feels dated. Included breakfast was also very average. There are better hotels on the Gold Coast for the same amount of money.

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Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear Timotei20, Thank you for your feedback regarding your recent stay at Mantra Sun City resort. I am sorry to read that you felt the hotel was average, the onsite housekeeping, maintenance and public area team maintain the property to the highest level possible. I will certainly pass your feedback onto our Chef regarding the breakfast and wish you well... More 

Melbourne, Australia
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here overnight on 9/9/14- 10/9/14. The facade is wow, I like the nice architectural design. Its exotic. The room we stayed was small and had a view of the street, it was a disappointment because its old and requires update and refurbishing of bed, linens and towels. The floors are not shiny. This looks more like those serviced... More 

Was this review helpful? Yes
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear Mary B, Thank you for your feedback regarding your recent stay at Mantra Sun City resort. It's great to read that you liked the architectural façade of the building; the Body Corporate have recently spent over $1.5 million dollars refurbishing this so it's great that you have recognised the work here. Rooms are cleaned upon departure and we are... More 

Newcastle, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Our parents had booked this stay for us. We have two small children and they loved it. The staff were extremely friendly and helpful at all times. We stayed on the 9th floor in a 2 bedder. Everything was perfect, and OH that view!!!! We frequently visit Surfers Paradise for holiday getaways, and have stayed at various 'luxury' hotels, but... More 

Was this review helpful? Yes 1
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Greetings Misty S Thank you for your review regarding your recent stay at Mantra Sun City resort. I am very pleased to hear that you enjoyed your stay, and found the convenience of the tram stop to your liking. I will forward your valued feedback on the lint catcher to our housekeeping department, and I will also speak to the... More 

Gold Coast, Queensland, Australia
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Coming straight from mantra on cavil we decided we would try the sun city, Upon driving in the driveway was beautiful, front office where friendly but as soon as we got out of the lifts it all went down hill the damp smell in the corridors the first room we checked into was so out dated small the tv didn't... More 

Was this review helpful? Yes 3
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Greetings Chris W. Thank you for your review on your recent stay with us at Mantra Sun City. I regret hearing that your stay was not adequate enough and would like to formally apologise to you in regards to the issues you experienced during your stay with us. I will promptly pass on your feedback to our respective teams and... More 

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