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Beachcomber Resort Surfers Paradise

18 Hanlan Street, Surfers Paradise, Queensland 4217, Australia
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Beachcomber Resort Surfers Paradise
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Beachcomber Resort Surfers Paradise
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472 reviews from our community

Traveler rating
    67
    136
    75
    64
    130
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91
196
26
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
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    (472)
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Brisbane, Australia
1 review
4 of 5 stars Reviewed 4 days ago NEW

We had a wonderful stay - it was magical waking up in the mornings to balcony facing ocean views! The staff were exceptionally helpful - they were very accomodating and were able to cater to our lat minute requests. The location was amazing! With little children who can't walk very far and parking very difficult in centre of surfers -... More 

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Charters Towers, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 5 days ago NEW

We have stayed here twice over these school holidays. Staff were friendly, awesome view in both the studio and one bedroom rooms. Bathrooms were a little old and need an upgrade as does the pool. Otherwise a great place to stay a great location at a great price :) will definitely stay again :)

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Coffs Harbour, Australia
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Well first we checked in then when to go up to the room as we got out of the lift all you could smell was smoke we got to our room and first thing we did was lay down and the bed was broken then went to have a shower and there mould every where at this time reception was... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Wasn't flashy or materialistic. Was simple honest clean and comfortable and we loved it ! Staff were awesome , the spot is awesome , pools were clean , spa was clean. Everything you need for a humble holiday.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

The location of the hotel is the best you can get for that kind of price. Recommend it to any traveller that are looking for rooms that are near to the beach and also the shopping area. Only thing is that you need to head down to tap on their Wifi.

Was this review helpful? Yes 1
Auckland, New Zealand
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

its a nice place to stay because of its location, does have all the basic stuff u expect to entertain ur family and will fit in to ur budget, housekeeping standards are not that grea8 but for the price i paid wont epect much either.

Was this review helpful? Yes 1
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

Dear Keyur6660 Thank you for your sharing. We appreciate your feedback. At Beachcomber Resort, we encourage guests to let us know if they experience any issues during their stay so we can rectify it as soon as possible. We are very much looking forward to your return again. . Regards Beachcomber Management More 

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
2 of 5 stars Reviewed 2 weeks ago

We were very excited about our up coming stay at the Beachcomber, we had stayed in Surfers many times and it was always good. What a disappointment it was when we entered the room, extremely stained carpet, lounges with huge holes and stuffing poking out of it as well little flea like insects running around. It felt more like a... More 

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BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

Dear Shane B It is very unfortunate that once again we, The Beachcomber building and management, have been tarnished by such an unpleasant review, particularly when this a result of persons booking through an OUTSIDE AGENT and not directly with the building. This apartment is not managed, cleaned, serviced or maintained by Beachcomber Management. The Management of Beachcomber Resort only... More 

Kilkenny, Australia
Senior Contributor
46 reviews 46 reviews
31 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had driven six days by car, coming through the Great Ocean Road, making sure we did no more than 5 hours driving per day. However, the last day was particularly tiring as we came through the mountains, with many twists and turns, so we were ready to put our feet up for a couple of hours. Christian gave us... More 

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BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

Dear AussiePomKeith Christian is very happy to read your review today. Thank you for your kind words. A feedback such as yours is an asset for the team to do even better in future. We are glad that we have exceeded your expectations again and look forward for your return. Regards Beachcomber Management More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I booked an ocean view apartment to stay with my fiancé for a week in march, picked for location (absolutely fantastic) and the fact it's a relatively cheap apartment. Got a cheap apartment work reception staff who are OK, but seem a bit absent minded. When i checked in we weren't given breakfast vouchers or a WiFi password, both of... More 

Was this review helpful? Yes 1
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

Dear Sandi We are so pleased you enjoyed your stay with us and appreciate your commendations. It is great the location suited your needs. Our Reception Hours are from 8.30 - 5.00 Mon - Sat, Sun 9.00 - 1.00 pm. Sorry about you not recieving your Breakfsat vouchers on check in. A staff member may have missed this as not... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Bonus it was in the Central heart of everything which mad it easy for us to just walk from place to place. Hotel staff were lovely the rooms could do with a little bit of a updated but as far as that very pleased and really happy with our stay and would come back and stay here again for sure.... More 

Was this review helpful? Yes
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

Dear Caroline Thank you for sharing your experience with us. We are so pleased you enjoyed your stay with us and appreciate your commendations. It is great the location suited your needs and you took advantage of the night markets across the road. We look forward to welcoming you back again soon! Warmest Regards Beachcomber Management More 

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