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Beachcomber Resort Surfers Paradise

18 Hanlan Street, Surfers Paradise, Queensland 4217, Australia
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Beachcomber Resort Surfers Paradise
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Beachcomber Resort Surfers Paradise
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478 reviews from our community

Traveler rating
    70
    136
    78
    64
    130
See reviews for
93
198
26
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
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    (478)
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    (130)
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    (94)
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    (120)
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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for the night and it is in a really excellent location, plenty to do around Surfers with excellent restaurants and nightlife. Staff were very accommodating and catered for our every need, rooms were perfect and recommend Beachcomer to all.

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Perth, Australia
1 review
3 of 5 stars Reviewed 4 days ago NEW

Mixed feelings about Beachcomber. Cons: Reception only open 8.30-5pm, after hours hotline is pretty useless. Wrong beds provided & couldn't change until morning. Asked about breakfast situation & didn't get back to us, we had to follow up Pros: Great location, right in the heart of surfers paradise. Cheap. Got to upgrade to fix the bed situation. Other: Breakfast is... More 

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Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago NEW

Our room was spotlessly clean and the bed was brand new, apparently a lot of the rooms have been recently refurbished. And you cant beat the location walking distance to everything and the light rail 2 mins away. The room was great and they even moved us to a high floor at no extra charge as they had a vacancy.... More 

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New South Wales, Australia
1 review
3 of 5 stars Reviewed 1 week ago

If you are after great location, then stay here. Convenient to everything! The decor is very dated. The bed should be thrown out. Too hard and too old to comfortable sleep on. The lounge was better than the bed. Wifi should be in the appartments not just in the foyer. Staff were friendly! Car parking was great. Would I stay... More 

Was this review helpful? Yes
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

Dear Marcella O Thank you for your sharing. We appreciate your feedback. At Beachcomber Resort, we encourage guests to let us know if they experience any issues during their stay so we can rectify it as soon as possible. It would have been possible to change rooms until we found a bed more suitable to your needs. Regards Beachcomber Management More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

Great location, nice reception staff, good value for money BUT.... The pool areas were filthy, especially the toilets, the rooms were less than clean, door locks in rooms broken. The "cleaner" wet all our dry clothes whilst we were in the pool with his hose then we got locked out of our room by a faulty door key system which... More 

Was this review helpful? Yes
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

Dear 1Happycamper123 Love to hear such a great feedback from our guests. We are pleased to know that we have met your expectations. We appoligies for our cleaner at the pool area wetting your things and problems with your lock. Looking forward for your next return to Surfers Paradise. Regards Beachcomber Management More 

Kuala Lumpur, Malaysia
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Generally, I'm satisfied staying at this resort. It is last minute booking, so basically I didn't survey much. But, definitely, not a wrong decision. Located at the Hanlan street which is basically in the centre of surfer paradise. Walking distance to all of the places, to tram, to the beach, to bus station, to shop, well, u can save on... More 

Was this review helpful? Yes
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

Dear Uniq90 We are very happy to read your review today. Thank you for your kind words. A feedback such as yours is an asset for the team to do even better in future. We are glad that we have exceeded your expectations. Looking forward for your return. Regards Beachcomber Management More 

Brisbane, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

We had a wonderful stay - it was magical waking up in the mornings to balcony facing ocean views! The staff were exceptionally helpful - they were very accomodating and were able to cater to our lat minute requests. The location was amazing! With little children who can't walk very far and parking very difficult in centre of surfers -... More 

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BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

Dear anshulada Thanks for taking the time to review your recent stay at Beachcomber Resort. It is greatly appreciated and is definitely valued. It is lovely to read that you enjoyed your stay. We do hope we can welcome you back in the not too distant future & don't forget to ask about our returning guest a discounted stay. Regards... More 

Charters Towers, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

We have stayed here twice over these school holidays. Staff were friendly, awesome view in both the studio and one bedroom rooms. Bathrooms were a little old and need an upgrade as does the pool. Otherwise a great place to stay a great location at a great price :) will definitely stay again :)

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BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

Dear Tara M Thank you very much for your amazing review. We are delighted to read that you have enjoyed your recent stays at Beachcomber Resort Surfers. We very much look forward to welcoming you back again Regards Beachcomber Management. More 

Coffs Harbour, Australia
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Well first we checked in then when to go up to the room as we got out of the lift all you could smell was smoke we got to our room and first thing we did was lay down and the bed was broken then went to have a shower and there mould every where at this time reception was... More 

Was this review helpful? Yes 3
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

It is very unfortunate that once again we, The Beachcomber building and management, have been tarnished by such an unpleasant review, particularly when this a result of persons booking through an OUTSIDE AGENT and not directly with the building. This apartment is not managed, cleaned, serviced or maintained by Beachcomber Management. The Management of Beachcomber Resort only ever endeavour to... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Wasn't flashy or materialistic. Was simple honest clean and comfortable and we loved it ! Staff were awesome , the spot is awesome , pools were clean , spa was clean. Everything you need for a humble holiday.

Was this review helpful? Yes 1
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

Dear KKKKKcccc Thanks for taking the time to review your recent stay at Beachcomber Resort. It is greatly appreciated and is definitely valued. It is lovely to read that you enjoyed your stay. We do hope we can welcome you back in the not too distant future & don't forget to ask about our returning guest a discounted stay. Regards... More 

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