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Beachcomber Resort Surfers Paradise

18 Hanlan Street, Surfers Paradise, Gold Coast, Queensland 4217, Australia
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Beachcomber Resort Surfers Paradise
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589 Reviews from our TripAdvisor Community

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

Nice location pools were good great spa . Bedroom was spacious kitchen tiny but functional. Walking distance to shops restaurant next door good prices. Balcony ok loved our view was awesome booked through Stayz . Only thing I didn't like was bathroom way to small not enough ventilation. Should renovate bathroom. Would stay again 👍🏽

Helpful?
1 Thank Lisa E
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Our studio apartment was ok except for the leak in the ceiling above the toilet. Views were fantastic. We had ocean view and the location is the best. Everything at your doorstep. Step out across the road and you have Cavill Ave and the beach right there. Downstairs at the cafe a seafood boat platter for two was nice($52). Bacon... More 

Helpful?
Thank Dimond7
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

Beautiful hotel and excellent location. Extremely friendly and helpful staff, warm, welcoming atmosphere, spacious and wonderfully furnished room and beautiful hotel appointments. One of my favorite hotels, which keeps bringing me back. A tremendous value for the accommodations, location and amenities.

Helpful?
Thank Zach S
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

Zach, thank you so much for taking the time to write such a great review. We look forward to welcoming you back again and do not forget to ask for your loyalty discount. More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

My partner and I have stayed at beachcomber before and it was nice, this experience in Jan 2016 was horrible. We requested the same room and did not get it and the room we got was disgusting, requested a new room just as bad. Two single beds tied together, Half a dead lock on the door, no toilet roll holder,... More 

Helpful?
1 Thank hannah-7834
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

Hi Hannah I am so sorry your experience was not good at Beachcomber. Hopefully this did not spoil your overall holiday in Surfers Paradise. It is not always possible to guarantee the same rooms due to owners having first choice. We would be happy to give you a great rate should you wish to stay with us again. Beachcomber managment More 

Travelers are raving about these Surfers Paradise hotels

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Do yourself a favour and spend a little extra money and go somewhere worth your money. Most disgusting hotel I have ever stayed in. I won't ever go back. I felt dirty the entire trip in that room. The mattress was about 1 inch thick, the couches were stained and stinky and bathroom looked like it was from the 1920's.... More 

Helpful?
1 Thank Jade T
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

It is very important when booking with the Beachcomber that you book directly through the resort. There are several unit owners in the building who rent out their apartments privately – When booking through these private owners, the resort has no record of your reservation, reception is unable to assist you with any enquiries regarding your booking and cleanliness is... More 

Sydney, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I`m from Sydney and i was staing for Christmas for 7 nights in Apartment 707 at Beachcomber Resort. Super nice place to be , apartment super clean and modern. I highly recomend this apartment. Definitely i will come back.

Helpful?
1 Thank Bogdan D
BeachcomberSurfersR, Front Office Manager at Beachcomber Resort Surfers Paradise, responded to this review

Thank you for the lovely review. We are happy to welcome you back at a loyalty discounted rate. Beachcomber management More 

Melbourne
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Have just spent another five days at this great resort. Second time and we had the same apartment as last time, sub penthouse on the 38th floor. Awesome views of the beautiful beach and city. In walking distance to shopping, eating, very central. I love this place and will stay again ❤️✌️

Helpful?
Thank Whiteash1
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

What a lovely review, thank you for taking the time to write. We look forward to welcoming you again in the future, just ask for our loyalty rate when booking. Beachcomber Management More 

Geelong, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed at this apartment not to long ago for 7 days. To be totally honest I was disappointed. It was such poor quality and very old rooms. The staff are extremely friendly & helpful although the accommodation itself isn't clean, or very nice. They state you get FREE WIFI although it actually doesn't work in the rooms, only in... More 

Helpful?
1 Thank maddisonjb
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

Thank you for taking the time to write the review. I am so sorry that you were disappointed with your apartment. We would have been happy to change rooms for you or sent the housekeeper to clean the room again. We want you to be happy whilst on holiday and should you holiday again with us, please book directly and... More 

Tewantin, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Was a great stay ! Location is unbeatable 2 min walk to cavile ave and beach . Great pools located in resort ! Candice in reception is fantastic gave us the best customer service very helpful and friendly as were all the staff . Views from our room were absolutely amazing overlooking the beach . value for money at its... More 

Helpful?
Thank Nikki D
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

Thank you for taking time out to write this wonderful review. We are delighted that you enjoyed your stay, the views are breathtaking and the location is ideal. Candice ensures that guests have a wonderful experience in Beachcomber and the Gold Coast. More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Bad Hotel, very dirty, holes, burn marks and hair all over the lounges, no light in the shower in our previous room, we got 'up graded' and the leather lounge is missing a 'BIT' of leather! The bed legs are stuck together with a plastic bag! No more to say😡

Helpful?
Thank Katelyn W
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

I apologise for your experience in Beachcomber. Hopefully it did not deter you from enjoying all that Surfers Paradise offers. Should you wish to stay again, we are happy to give you a loyalty discount so that we can ensure a happier experience in Beachcomber. Management Beachcomber More 

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