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Paradise Resort Gold Coast

3.0 of 5 122 Ferny Avenue, Surfers Paradise, Queensland 4217, Australia
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Paradise Resort Gold Coast
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Paradise Resort Gold Coast
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869 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Melbourne, Australia
Contributor
16 reviews 16 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is the 4th or 5th time we have stayed here at Paradise Resort. The staff may have changed over the years, yet the same friendly kid orientated nature exists. This time around our Daughter was little bit older and participated in the kids activities. This gave us an opportunity to be part of the "Zone 4 Adults" Which included... More 

Was this review helpful? Yes 1
Brisbane, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We have been to the resort 3 times now. One of the things I love is that they always leave chocolates in the room and a card welcoming us back. Obviously the facilities are fantastic and the kids love it. The first 2 times we stayed we were in newer rooms which were fine. The last time we stayed was... More 

Was this review helpful? Yes
GENERAL_MANAGER_DB, General Manager at Paradise Resort Gold Coast, responded to this review

Dear Lozza2605 & Family, Many thanks for writing a review of your most recent stay with us. We certainly appreciate your ongoing support and kind words. In relation to the Kids Club, we do have a policy of calling parents when children are upset as we believe this is the most practical way to ensure that they do not become... More 

New South Wales, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Booked hotel based on friends reviews and experiences. Overall the resort was great and really had everything you needed in one place, so if you dont have a car there are plenty of activities to keep the whole family occupied. We stayed in Dustys digs room 1110, room was ok, but a little dated, the carpets could you a good... More 

Was this review helpful? Yes
GENERAL_MANAGER_DB, General Manager at Paradise Resort Gold Coast, responded to this review

Dear Amba M & Family, Many thanks for leaving a review of your stay with us. I note that you were in a room on Ferny Avenue and found the traffic noise to be a little noisy. As everyone has varying preferences of room locations I would certainly recommend that when next making your booking mention to our reservations team... More 

coffs harbour
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed here for two nights. Nice playground and water fun for kids but somehow my 3 years old slipped on the stairs and bumped his head on the ground and he had a big lump on his forehead for the rest of our holidays. Rooms are ok as well.

Was this review helpful? Yes
GENERAL_MANAGER_DB, General Manager at Paradise Resort Gold Coast, responded to this review

Dear Donna35b, Thank you for your review of your stay with us here at Paradise Resort, whilst it was great to read that you had a great time and enjoyed yourselves, I was sorry to read that your son slipped and hurt his head. I hope that he is felling better and fully recovered and hope to see you all... More 

Balmain, New South Wales, Australia
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

Based on their website and advertising images, we were so excited about visiting Paradise Resort. As soon as we pulled up, we started having 2nd thoughts. Our room was a resort room that was positively revolting, stained carpets, I don't think it has been updated since the late 80's. The lifts were not working which added to 2nd rate feel... More 

Was this review helpful? Yes
GENERAL_MANAGER_DB, General Manager at Paradise Resort Gold Coast, responded to this review

Dear Jo M, Thank you for taking the time to leave your review. I can assure you that we take all comments very seriously and try our best wherever possible to rectify issues and complaint when they come to us. Having purchased to resort 3 years ago, we have invested heavily with the ongoing upgrade of the main facilities and... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

We can't believe that we didn't stay at this resort before now, it had everything we as a family could have wanted. Resort was clean, staff friendly, food amazing and the activities for the kids were second to none, we will definitely be back!!! We have stayed at a lot of places at the Gold Coast and this was perfect... More 

Was this review helpful? Yes
GENERAL_MANAGER_DB, General Manager at Paradise Resort Gold Coast, responded to this review

Dear Pscae Family, We would like to thank you for taking the time to leave such a wonderful review of your recent stay with us. It was fabulous to read that you all enjoyed yourselves. We try hard to meet the expectations of all our guests which I can assure you can be very difficult at times, however reading reviews... More 

Sydney, Australia
1 review
4 of 5 stars Reviewed 1 week ago

Great for kids under 10.Great bar good food. Lovely clean rooms. Not for teenagers,as resort id geared to please young kids. Has a great kids club but my youngest wasn't interested. Xbox was good for my oldest to play.

Was this review helpful? Yes
Chris N, Rooms Division Manager at Paradise Resort Gold Coast, responded to this review

Dear Sonia P Thanks you for sharing your holiday experience. Whilst we try to cater for all kids, 0-12 is definitely our main audience. This is why we invested in an Ice Rink to appeals to older siblings and parents during their holiday. Hopefully we'll see you again at Paradise Resort soon. More 

Mackay, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We loved our short stay here and cannot wait to come back. Friendly staff, spacious clean rooms, bistro, cafe, playgrounds, water parks, even a mini supermarket. You really don't ever need to leave, let the kids enjoy themselves and sit back in the cafe and bar and enjoy a drink. I also disagree with some of the other reviews, if... More 

Was this review helpful? Yes
Chris N, Rooms Division Manager at Paradise Resort Gold Coast, responded to this review

Dear Deedee126 Thank you for providing a review of your recent stay. Noise is definitely everywhere during the day with kids excited and enjoying the water parks and activities. Just this afternoon we had just about the entire pool area singing Happy Birthday to Captain when he cut his cake and shared with the crowd. Short stays are fun, longer... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I've seen a lot of bad reviews on here before I went away and was a little worried but we have just returned and we had an awesome time the room wasn't very modern but it was very clean. The kids had a blast at the kids club and the water park. The restaurant was just normal restaurant prices and... More 

Was this review helpful? Yes 1
Chris N, Rooms Division Manager at Paradise Resort Gold Coast, responded to this review

Dear Dianneoakes Thank you for you valuable feedback. Our junior guests love the kids club and the water parks seem to wear them out for the night. Thank you for acknowledging our wonderful staff, i'll be sure to share your comments with Nick and his manager. We have an employee reward program that includes guest feedback and i know he'll... More 

Sydney, Australia
Senior Contributor
41 reviews 41 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

The Paradise Resort is ultimate haven for families, great entertainment ,games activities water slides structure and great cafe for beautiful breakfast such as eggs benedict , big breki to light cereals , danishes croissants and fresh fruit .Great chicken pizzas and nachos , chill out cocktails, splice , pina coladas too cool by the pool. This was our fourth stay... More 

Was this review helpful? Yes 1
Chris N, Rooms Division Manager at Paradise Resort Gold Coast, responded to this review

Dear Markoelizabeth Thank you for taking the time to share your experiences of your recent stay. It looks like you ticked off everything during your time with us. It is always great to hear from our return guests to ensure we continue to meet the expectations of our guests. We look forward to seeing you return for your 5th visit. More 

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Additional Information about Paradise Resort Gold Coast

Address: 122 Ferny Avenue, Surfers Paradise, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Paradise Resort Gold Coast 3*
Number of rooms: 358
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Cheap Tickets, Travelocity, Priceline, Hotels.com, Despegar.com, HotelTravel.com, Agoda, TripOnline SA and Tingo so you can book your Paradise Resort Gold Coast reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Paradise Resort Gold Coast Hotel Surfers Paradise
Paradise Resort Surfers
Paradise Hotel Surfers
Paradise Resort Australia
Paradise Resort Gold Coast Surfers Paradise
Hotel Style:
#6 Top resorts Hotel in Surfers Paradise
#9 Spa Hotel in Surfers Paradise
#9 On the Beach Hotel in Surfers Paradise

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