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Paradise Resort Gold Coast

3.0 of 5 122 Ferny Avenue, Surfers Paradise, Queensland 4217, Australia
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Paradise Resort Gold Coast
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Paradise Resort Gold Coast
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830 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (226)
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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Having just spent 5 nights with the family I think this is a fabulous place for kids, the pool & water park area is fantastic and the staff in this area are great. The entertainment for the kids put on during our stay was good inc. cup cake making, frisbee comps etc. Our room was a renovated room with pool... More 

Was this review helpful? Yes 1
Chris N, Rooms Division Manager at Paradise Resort Gold Coast, responded to this review

De3ar BrianD1000 Thank you for providing feedback on your recent trip to Paradise Resort. It is wonderful that you and your family had such a great holiday experience together and our Resort Entertainment Crew were a part of ensuring everyone had fun. It is disappointing to read you were not satisfied with the Bistro food and it's service. I have... More 

Kyogle, Australia
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

What a fantastic resort for kids. We went with family and had one of the best holidays we have had. The water park was definately a highlight for the kids. Nice and close to the beach, close to a tram station and walking distance into cavill. This place really had it all. Staff were friendly and heaps of activities for... More 

Was this review helpful? Yes 1
Chris N, Rooms Division Manager at Paradise Resort Gold Coast, responded to this review

Dear SteveNatRyan Thank you for taking the time to review your recent stay. The water parks are certainly a winner with all out guests and kids seem to wear themselves out playing on the all day. Thank you for recognising our friendly staff as they all work hard to ensure our guests are happy. We hope you return soon for... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I was sadly dissatisfied with the poor quality of the meals we had here , the supposed lobster tail on the steak was overcooked before it went on top of what I can only describe as the worst chargrilled steak I have ever had , and that says something as I've been a chef for over 20 years, even the... More 

Was this review helpful? Yes
Chris N, Rooms Division Manager at Paradise Resort Gold Coast, responded to this review

Dear Jason B Thank you for taking the time to leave feedback of your recent stay. We too are disappointed with what you have outlined in your review and i assure you that this was passed onto our Executive Chef and his team to follow up and take appropriate action. We have high expectations of the food we produce for... More 

Gold Coast, Australia
1 review
2 of 5 stars Reviewed 1 week ago

Everything ran smoothly check in was ok had to ask for our booklet, kids had a great time dinner in bistro was ok not the best food for a resort. Second day was great kids having fun at the wAter park back for rest in room walk into surfers a long walk. Dinner in the pool side cafe watched magic... More 

Was this review helpful? Yes
Brisbane
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 1 week ago

That's what the sign out the front of this hotel says, and it lives up to it! If you are looking for a hotel that has everything to occupy the kids this is where to stay on the Gold Coast. The location of the hotel is within easy walking distance from the beach, shops in Surfers Paradise and to the... More 

Was this review helpful? Yes 1
Chris N, Rooms Division Manager at Paradise Resort Gold Coast, responded to this review

Dear Christine D Thank you for providing and great and comprehensive review, covering just about everything here at the resort. It certainly appears you and your family had an amazing time and had a chance to experience just nearly all our facilities, activities and entertainment to keep you busy. You didn't mention which was your favourite slide? Thank you again... More 

Sydney, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I recently stayed at paradise resort for 5 nights with my Husaband and two children. We booked 6 months in advance and stayed midweek and not during school holidays, we went along with another family of four who booked the same nights but at a different time (4 months ahead), and they booked a pool view room, we had standard.... More 

Was this review helpful? Yes 1
Chris N, Rooms Division Manager at Paradise Resort Gold Coast, responded to this review

Dear Mumsy2012 Thank you for sharing your experience at Paradise Resort for a return visit. I have passed the positive feedback onto our chefs as recognition of the quality food they produce. Everyone likes to receive an upgrade, however this is subject to availability and not offered when we only have limited rooms available for a particular room type especially... More 

Whangarei, Northland, New Zealand
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This place is awesome for kids. Huge pool area, 2 water playgrounds. Nice big sandpit area and big playarea at reception. They have fun things for kids each day. Walking distance to the beach. Mini golf up the road. Had an awesome 5 days here. Would love to come back.

Was this review helpful? Yes
Chris N, Rooms Division Manager at Paradise Resort Gold Coast, responded to this review

Dear Nicole A Thank you for your recent review. Its great that your 5 night stay was full of fun and entertainment keeping the kids busy. I'm sure you'll take away many happy memories of your family holiday experience. Hopefully we'll soon you return again soon. More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed there for a couple of nights with my kids and friend, excellent facilities, kids had a ball, big shout out too Kylie and Lauren from kids club, amazing and passionate at what they do! Also just want to mention that there is a lack of pram friendly access when coming too and from the pool area and main... More 

Was this review helpful? Yes
Chris N, Rooms Division Manager at Paradise Resort Gold Coast, responded to this review

Dear Mummaoftheyear Thank you for sharing you holiday experience. I have passed on the names of Kylie & Lauren to our Human Resources team to ensure they receive acknowledgement for the excellent service. I am a little unsure about your comment regarding pram access as we do have a ramp to the right of the main steps to the pool.... More 

Nowra
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Great deals available !rooms cleaned daily ! We went when it wasn't school holidays and there were still a fair amount of kids for fun interaction ! Pool area is very large area and parent s must stay with there children at all times for there safety of course ! Always things to do like biscuit decorating sand art decorating,... More 

Was this review helpful? Yes
Chris N, Rooms Division Manager at Paradise Resort Gold Coast, responded to this review

Dear TRACEYNSHANE Thank you for your recent feedback. We are always working on our activities and entertainment around the resort all throughout the year and we are pleased you got to experience most of everything we offer. The tram is awesome for to venture beyond Surfers Paradise with ease. Amongst all the activities, the Poolside movie nights are extremely popular... More 

New Lagos, Lagos, Nigeria
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great value for money, flew up from sydney and suddenly we had lost a son. From arts and crafts to swimming pool, climbing wall and ice rink. Son couldn't make up his mind if he wanted to stay at the resort or go to the amusement parks. Room was adequate, not the most modern finishes but we had gone budget... More 

Was this review helpful? Yes 1
Chris N, Rooms Division Manager at Paradise Resort Gold Coast, responded to this review

Dear Mark H Thank you for the positive review of your stay with us here at Paradise Resort. It is always great to read that the children have had such a wonderful time and we put huge smiles across their faces. We are all about a true family holiday experience. I am guessing your son wants to come back, so... More 

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Additional Information about Paradise Resort Gold Coast

Address: 122 Ferny Avenue, Surfers Paradise, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Paradise Resort Gold Coast 3*
Number of rooms: 358
Reservation Options:
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Also Known As:
Paradise Resort Gold Coast Hotel Surfers Paradise
Paradise Resort Surfers
Paradise Hotel Surfers
Paradise Resort Australia
Paradise Resort Gold Coast Surfers Paradise
Hotel Style:
#5 Top resorts Hotel in Surfers Paradise
#8 On the Beach Hotel in Surfers Paradise
#8 Spa Hotel in Surfers Paradise

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