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All 75 Surfers Paradise hotels

Paradise Resort Gold Coast

3.0 of 5 Resort   |   122 Ferny Avenue, Surfers Paradise, Queensland 4217, Australia
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Paradise Resort Gold Coast
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701 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
Date | Rating
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  • English first
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  • Japanese first
  • Portuguese first
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English first
1 review
1 of 5 stars Reviewed yesterday NEW via mobile

Food was bad. Room was dingy. Beds uncomfortable. Noise in the hallway was very loud in the room. Lots of kids misbehaving on water park attraction but no staff around to manage. I appreciate that parents have to be responsible for their own children but staff need to be supervising in order to intervene when necessary to ensure safety for... More

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Toowoomba
Contributor
16 reviews 16 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

After our return from Melbourne we had 3 nights here once again. On check in we were given a complimentary upgrade from a Superior Resort Room to a King Bunkhouse Room. This was greatly appreciated as were the box of Roses chocolates in the room with a card saying 'Welcome Back'. People need to remember that this isn't a 5... More

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Coolangatta, Australia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Before booking this resort we felt a bit of apprehension due to the bad reviews about the rooms. I am not princess, but when I stay in a hotel I like to feel comfortable in a clean and well serviced room. We decided to book as our almost 3 year old loved the look of the water park, but we... More

Was this review helpful? Yes 1
GENERAL_MANAGER_DB, General Manager at Paradise Resort Gold Coast, responded to this review

Dear Kelshaw Family, Thank you for such a great review, we totally agree that Paradise Resort is definitely not a place for people wanting a quiet getaway or somewhere to come if you don't have kids. We are in the process of refurbishing more rooms over the coming few months so hopefully next time you come to stay you will... More

Ballarat, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

We spent a family holiday at Surfers Paradise. After reading all the reviews, I wasn't sure where to go so we split the holiday between Paradise Resort and the Marriott Surfers Paradise. We have two children - 1.5 and 3.5 years old. I read everything that was written about Paradise Resort (eg that you need tattoos and a penchant for... More

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GENERAL_MANAGER_DB, General Manager at Paradise Resort Gold Coast, responded to this review

Dear beetlemania2014, Many thanks for your review and we would certainly agree that we are not a luxury resort and definitely not to the same standard of the Marriott which is a Five Star Hotel. However as you so very well pointed out there are many other activities and options that the Marriott doesn't offer. In relation to the sign... More

Brisbane, Australia
2 reviews
2 of 5 stars Reviewed 1 week ago

We stayed here for a night during the first week of the school holidays. The rooms are awful, old, out dated and not nice. We were put in a smoking wing of the hotel when I asked for non smoking but there were no non-smoking rooms left. Good thing about our room was that it was very quiet Room 2451.... More

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GENERAL_MANAGER_DB, General Manager at Paradise Resort Gold Coast, responded to this review

Dear mollyoxenflea Thank you for leaving feedback on your recent stay with us and for your kind words in relation to finding our staff to be so friendly. We are sorry that we were fully booked in all but the smoking rooms. Unfortunately during peak periods and school holidays the non smoking rooms book out very quickly. We have recently... More

Brisbane, Australia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed from the 4th to 6th in the Captain's Quarters with an aqua view. We found the resort to be a fantastic place to stay with our 3yr old. He had plenty of things to do throughout the day from swimming to playing on the indoor jungle gym and in Dusty's adventure playground. He went to Kids Club on... More

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GENERAL_MANAGER_DB, General Manager at Paradise Resort Gold Coast, responded to this review

Dear MoosimusM Family, Thank you for taking the time to leave a review of your recent stay. It was great to read that you enjoyed your room, the facilities and your meals. We hope to see you all again one day soon. kind regards David 7 The Team More

Adelaide
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are a family with young kids, this resort is perfect for you. We stayed in the "Cleo Castle" wing, 3rd floor, room 3236....it's an older style room but very clean and neat, plus quiet (no across the hall neighbours) with a balcony that faces a residential area. The kids club is fantastic - our boys (ages 4 &... More

Was this review helpful? Yes 1
GENERAL_MANAGER_DB, General Manager at Paradise Resort Gold Coast, responded to this review

Dear RachnRod, Many thanks for your recent review. We are glad that you enjoyed your stay with us and hope to see you all again one day. Kind regards David & The team More

Mapua, null, New Zealand
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very welcoming receptionists for our three day stay. A large reception area with a small climbing area for young children. The wi-fi reception seemed best in this area, so there were always plenty of people around. The room was very clean and pleasant, and of a decent size. It was not cleaned after the first night, but apparently this was... More

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GENERAL_MANAGER_DB, General Manager at Paradise Resort Gold Coast, responded to this review

Dear Neil R, Thank you for taking the time to leave a review we are delighted that your daughter enjoyed herself here and that you would all definitely stay with us again. kind regards David & The Team More

1 review
4 of 5 stars Reviewed 1 week ago via mobile

Stayed in junior bunkhouse for 5nights. Checked some reviews about room I was very concerned about room before we stayed but went anyway. After seeing room I was very surprised. It is only 3 star but the room was clean and comfortable including beds. Kids loved the bunks .i found it good a little small but you only sleep there... More

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GENERAL_MANAGER_DB, General Manager at Paradise Resort Gold Coast, responded to this review

Dear Francesca P, Many thanks for taking the time to leave a review of your recent visit with us. We are delighted that you enjoyed yourself and that the kids enjoyed their stay and the Junior Bunkhouse rooms. We will pass onto the housekeeping team that you found the rooms to be clean and comfortable. many thanks David & The... More

Adelaide
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked Paradise resort to stay with our small children (3 and 6 yrs) after disembarking from a cruise. We booked it because it looked a good place for the kids, it offered a free kids club (4hrs a day) and the water park looked amazing. I was not disappointed with the activities available for the kids. The water park... More

Was this review helpful? Yes 3
Chris N, Front Office Manager at Paradise Resort Gold Coast, responded to this review

Dear Jareds83 Thank you for providing feedback of your experience at Paradise Resort. We are glad that the facilities meet all you expectations and these could be enjoyed by the family. We have always committed to ensuring the day is filled with fun things to do and a true family holiday. It is without question that our property can be... More

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Additional Information about Paradise Resort Gold Coast

Also Known As:
Paradise Resort Gold Coast Hotel Surfers Paradise
Paradise Resort Gold Coast Hotel
Paradise Resort Surfers
Paradise Hotel Surfers
Paradise Resort Australia
Paradise Resort Gold Coast Surfers Paradise
Address: 122 Ferny Avenue, Surfers Paradise, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#11 Top resorts Hotel in Surfers Paradise
#11 On the Beach Hotel in Surfers Paradise
#22 Family Hotel in Surfers Paradise
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Paradise Resort Gold Coast 3*
Official Description (provided by the hotel):
Paradise Resort Gold Coast is renowned as a Heaven for Kids and Paradise for Parents. The only resort that truly caters for all children from babies and toddlers right through to 12 year olds, you can relax knowing the kids are having a ball in our Zone 4 Kids club with its magical themed play spaces and fully supervised sessions daily. With the giant Zone 4 Kids Water Park, lagoon pool, spa, permanent Ice-rink, adventure playground, cafe and Bistro, bar and a host of free daily activities, Paradise Resort is the perfect choice for your next family holiday.If you are seeking a resort that will keep your children entertained from sun up to sundown this is the resort for you. There is a choice of a la carte dining, mini-mart and take away outlets. The resort is located within 200 metres of the beach and within easy walk to the centre of Surfers Paradise without having the stress of being in the hub. Paradise Resort takes all the stress out of a family holiday. ... more   less 
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