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Islander Resort Hotel

3.0 of 5
Hotel website
3128 Surfers Paradise Boulevard | (Cnr Surfers Paradise Bvld), Surfers Paradise, Queensland 4217, Australia
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Islander Resort Hotel
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Ranked #21 of 32 Hotels in Surfers Paradise
A recent review
3 of 5 stars reviewed 1 week ago
Ong_Chin
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250 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (250)
  • Mar-May only
    (79)
  • Jun-Aug only
    (48)
  • Sep-Nov only
    (57)
  • Dec-Feb only
    (66)
All months
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Not your 4star type hotel. With all the necessary amenities. What I like is the walking distance to the beach and shopping malls. Yup, hotel has a mini in house casino , bar , swimming pool , barbeque area.

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irh, National Sales Executive at Islander Resort Hotel, responded to this review

Dear Ong_Chin Thank you for taking the time to submit a review of your stay with us at the Islander. It sounds like you enjoyed your stay with us. You are 100% correct we're not a 4 star hotel; we are a 3 star hotel. We take a lot of pride in offering budget friendly accommodation right in the heart... More 

Canberra, Australia
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed in a one bedroom apartment with my daughter for a holiday treat for her. The hotel is perfectly located in the heart of Surfers Paradise close to all the attractions and public transport links. The staff were very friendly and helpful. The hotel rooms and communal areas were clean and everything was in working order. However, the hotel... More 

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irh, National Sales Executive at Islander Resort Hotel, responded to this review

Dear Clare N Thank you for your review of your stay with us at the Islander Resort Hotel. We pride ourselves on offering clean and comfortable rooms that are budget friendly; it is great to hear this is what you experienced. We'll be sure to pass your comments onto the housekeeping team and also the reservations team. Please note we... More 

Melbourne, Australia
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband and I got a 1 bdr apartment and although it was as neat as possible, it was a bit run down and old. Guess we couldn't expect anything more when travelling on a budget. The staff were friendly and attentive, the hotel is only a block or so from the beach which was a plus for us. If... More 

Was this review helpful? Yes 1
irh, National Sales Executive at Islander Resort Hotel, responded to this review

Dear Meghna G Thank you for your review of your recent stay with us at the Islander Resort Hotel. We sincerely appreciate all feedback we receive and please rest assured we have forwarded your comments about the apartment onto our directors. It sounds like you enjoyed your stay with us. We pride ourselves on providing clean, comfortable and centrally located... More 

2 reviews
3 of 5 stars Reviewed 5 weeks ago

We just spent two nights here & I mistakenly booked backpacker accom ilo of hotel but the receptionist was great about it. We had *the best room in the house* high up on the front with beautiful views. We'll be back - location location.

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irh, National Sales Executive at Islander Resort Hotel, responded to this review

Dear Helen Thank you so much for taking the time to submit a review on your recent stay at the Islander. It's great to hear our staff were able to assist you as well - we pride ourselves on offering clean, comfortable and budget friendly accommodation with excellent customer service. We'll be sure to pass your comments on to the... More 

Glenning Valley, Australia
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 8, 2015

My son and I had to travel to Brisbane and he wanted to stop over in Surfers Paradise. The is centrally located to everything and was pretty good value for money. The staff were excellent. We had an apartment room so the bedroom was separate to the lounge/kitchenette area. The kitchen had a large fridge, oven, microwave, kettle etc. Was... More 

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irh, National Sales Executive at Islander Resort Hotel, responded to this review

Dear Bob B Thank you for taking the time to submit your review of your recent stay with us at the Islander Resort Hotel. It sounds like you and your son enjoyed your stay at the Islander and found the one bedroom apartments comfortable. We do hope you'll consider staying with us again next time you're in Surfers Paradise. Kind... More 

Kingston, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 3, 2015

It's a central hotel, it's close to everything, alright views, staff were helpful in regards to information about the area. This was my first trip with a friend, and it was average but for a couple of last-year-of-studying-girls it was good. We were hardly in our room during day, so we definitely got value for money. Didn't use the pool,... More 

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irh, National Sales Executive at Islander Resort Hotel, responded to this review

Dear ebonyj96 Thank you for your review of your stay at the Islander Resort Hotel. You're 100% correct we are very central right in the heart of Surfers Paradise offering budget friendly accommodation with some fantastic free facilities available for all guests. We have passed on your comments to housekeeping and maintenance to address the issues you raised. Please note... More 

Slacks Creeks
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 1, 2015

This three star hotel is one block from Cavill Ave and also one block from Surfers Paradise Beach. Diagonally across the road is a Shopping Centre anchored by Woolworths and games and entertainment on the top floor. The room was fairly large with a queen bed and a single bed. The bed was very comfortable giving a good night's rest.... More 

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irh, National Sales Executive at Islander Resort Hotel, responded to this review

Dear Peter S Thank you for your review; we sincerely appreciate it when guests take the time to leave their feedback about their stay with us. It sounds like you enjoyed your stay at the Islander Resort Hotel. We will be sure to pass on your feedback about the housekeeping, restaurant and front desk staff to the appropriate departments. Additionally... More 

Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 27, 2015

recently stayed here for one night so just need a good room with a bed and this was quite adequate very central polite staff clean room quite room what more could you ask for. yes may be not a real resort hotel but great for my liking.

Was this review helpful? Yes 1
irh, National Sales Executive at Islander Resort Hotel, responded to this review

Dear Russ319 Thanks for taking the time to submit a review of your recent stay with us at the Islander Resort Hotel. You've described our hotel in a nutshell: clean, comfortable, central with lovely staff. It sounds the Islander was exactly what you were looking for. We do hope you'll consider staying with us again soon. Kind regards Brooke Robertson More 

Mumbai (Bombay), India
Level Contributor
254 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
2 of 5 stars Reviewed May 22, 2015

i don't think I would suggest this Hotel to anyone. The reception staff were rude and not bothered. Also the wifi was available only in the lobby. The room was average and the bathroom very dirty. There were spiders and cockroaches around. The other guest were partying around were loud and made noise through the night. The buffet breakfast was... More 

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Management response:

Dear Zarin S Thank you for taking the time to submit a review of your stay at the Islander Resort Hotel. Our apologies that you did not enjoy your stay and the resort was not up to your standards. We take all feedback very seriously and have passed on your feedback to the housekeeping, maintenance and reservations departments. Please note... More 

Travelers are raving about these Surfers Paradise hotels

Wellington, New Zealand
Level Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed May 21, 2015

this hotel is in identity crisis. on one side they have a backpackers and other side a so called 3 star hotel. But whatever price you pay you will be treated as a backpacker. I originally booked a dorm bed. but due to long flight I decided to upgrade to a room to myself. $99 was rate per night. as... More 

Was this review helpful? Yes 4
irh, General Manager at Islander Resort Hotel, responded to this review

Dear Kaustubh12, I would firstly like to take this opportunity to sincerely thank you for taking the time to note your concerns about your recent stay. I do appreciate the feedback and apologise that the rooms did not meet your expectations. Our property currently offers 2 towers with 4 different room types (backpacker dorm, backpacker double, standard hotel room and... More 

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