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Hotel Grand Chancellor Surfers Paradise

Cnr Surfers Paradise Boulevard and Hanlan Street, Surfers Paradise, Queensland 4217, Australia
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Hotel Grand Chancellor Surfers Paradise
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935 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

The rooms are definitely not as nuce looking as shown on the website. However, I like the fact that it has 2 queen size beds, so suitable for families bringing children. The location of the hotel is also great as it is connected to a shopping place with restaurants, shops and supermarket. It is also only a 5 mins walk... More 

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Toowoomba
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had a quick on nighter here whilst on business. We stayed at another hotel last time we were in Surfers and again booked at the last minute on Wotif. We were expecting similar room standard (although we did book an ocean view room) Like chalk and cheese! Great room, great service, great view and good breakfast. Will book here... More 

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Sydney, New South Wales, Australia
Level Contributor
125 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed at the Hotel on a Saturday night, good size rooms plenty of hot water, on checking in the service was very slow a long line took me 25 minutes to book in, there were 3 doing the book in but 1 packed up and left not being replaced so the line got longer, as good as the room... More 

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Noosa, Australia
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Spent one night here. Room was ok, high floor. Good Air-conditioning. Lobby nothing to write home about. Very slow check in and check out. Always many people waiting and only a couple of staff members to help out. Also they were not fluent in english which made things difficult for a number of people. Small balcony, we had ocean view... More 

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Warwick, Australia
1 review
2 of 5 stars Reviewed 5 days ago NEW

Our desk clerk was in training. Keys had to be coded twice to get into our room - concierge no help. Confusion on checkout as to booking payment. Coffee making in bathroom area (not nice). Air conditioner noisy, plus, we could hear the night club below our room all day and night from our 24th floor room - wear ear... More 

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Travelers are raving about these Surfers Paradise hotels

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

An amazing hotel for the price. I booked 3 rooms, check in queues were very long with only one person serving, despite there being 4 terminals. The 2 guys on concierge did nothing to help and just giggled and play fought with each other. The young lady who checked us in was amazing. Found 3 rooms with amazing views of... More 

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed at Hotel Grand Chancellor last year from 26 October - 1 November and it was oh so fabulous ! We actually had connecting rooms but has no door connecting them ... does it make sense to you ? Oh wells ! Anyway our bathroom has a bathtub with nice towels and our balcony has an awesome view of... More 

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Brisbane, Australia
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed over night for my son's birthday not realising where it was! Wow really great spot so central to everything and everything right at your doorstep..Checkin was fast and easy. Pool and spa area was lovely. Some said the pool was heated but it was freezing late afternoon when we went so we stuck to the spa. Room was nice... More 

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Singapore, Singapore
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel was just a stone's throw away from the beach, every morning, i could wake up and go to the beach to relax and enjoy the cool breeze. There was also a McDonalds very near the hotel. The hotel also had a heated pool and the room was very nice. We stayed at the 23rd floor and the view... More 

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Ipswich, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed overnight June 15 2015. Had the chance to take my boys to Surfers for the weekend. Arrived at 2pm and checkin was a breeze, staff friendly and the room exceptionally clean. Ended up with a 2 bedroom unit on 21st floor. Was quiet and a pleasure to stay at, right in the centre of Surfers Paradise, 1 minute to... More 

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