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All 73 Surfers Paradise hotels

Hotel Grand Chancellor Surfers Paradise

4.5 of 5 Hotel   |   Cnr Surfers Paradise Boulevard and Hanlan Street, Surfers Paradise, Queensland 4217, Australia
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Hotel Grand Chancellor Surfers Paradise
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Ranked #33 of 73 Hotels in Surfers Paradise
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667 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (202)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed on a tenth floor room. A bit old but well maintained and clean. Hotel staff friendly and quick to respond. Bad experience with customer at lobby lounge who was racist and scolded us to be "bloody Chinese". Stings. That was the only bad experience at the hotel.

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Just a one night stay and it was perfect for what I wanted. Large clean modern room with comfortable bed. Well equipped gym, tennis court, pool and spa and right in the middle of Surfers. The front door almost opens into a shopping centre that has a Woolworth's so buying supplies is easy if you want them. OK, the big... More

Was this review helpful? Yes 1
Mumbai (Bombay), India
Top Contributor
52 reviews 52 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights on 24th floor. The view was terrific with ocean view and sound of the waves audible from the balcony. The location is terrific with the hotel bang in centre of surfers paradise - sky point was just 2 blocks away and the the beach was just a 5 minutes walk away. It's connected to... More

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HGCSP-Management, General Manager at Hotel Grand Chancellor Surfers Paradise, responded to this review

Dear Swathi999, Greetings from Hotel Grand Chancellor Surfers Paradise. Thank you so much for your review. It is great to read that you enjoyed all aspects of your stay and I am so glad we were able to provide you with a comfortable and central base from which to enjoy your time in Surfers Paradise. We look forward to welcoming... More

Brisbane, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My friends and I really enjoyed staying at this property over the weekend as the proximity of the hotel was Awesome and the staff were great! I would definitely stay at this property when I visit the coast again!

Was this review helpful? Yes 1
HGCSP-Management, General Manager at Hotel Grand Chancellor Surfers Paradise, responded to this review

Dear KBarphungpa, Greetings from Hotel Grand Chancellor Surfers Paradise. Thank you for this all round positive review of your stay. I am so pleased to read that you enjoyed our location and found our staff so be so fantastic. It is wonderful to hear that you will stay with us again, so we hope to have you back very soon.... More

Varanasi, India
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights with my family and friends. It has a perfect location to stay in Gold Coast. Its close to the beach and all the activities nearby, you can roam, have fun, shop and relax. You can find all type of foods nearby. As we were vegetarian so we found an Indian restaurant Sher-e-punjab just opposite... More

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HGCSP-Management, General Manager at Hotel Grand Chancellor Surfers Paradise, responded to this review

Dear Ashupoddar, What a wonderful recommendation of Hotel Grand Chancellor Surfers Paradise! Thank you for your kind words - it is so great to hear from a satisfied guest. We hope you and your family will return for another stay with us again very soon. Best regards, Peter Yared General Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family stayed at this hotel for 4 days the service was great the staff were helpful but the best part is the location right in the heart of surfer's stunning views from the balcony nothing to fault about our stay at all would definitely stay again

Was this review helpful? Yes 1
HGCSP-Management, General Manager at Hotel Grand Chancellor Surfers Paradise, responded to this review

Dear Kelley W, What a great review – thank you! I am pleased that your stay with us was such a positive experience and am thrilled that you appreciate our central location, not to mention our stunning views. We really are in a good spot here. Again, thank you for your kind words and we look forward to welcoming you... More

Auckland Region, New Zealand
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

2 weeks ago I stayed at this hotel and the room I had was amazing. A large room with a massive king size bed, a great size fridge and lounge chairs with a coffee table. Big wardrobe with fluffy white dressing gowns and the bathroom was ultra modern. It even had a media room with another TV and computer desk.... More

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HGCSP-Management, General Manager at Hotel Grand Chancellor Surfers Paradise, responded to this review

Dear Toni M, Greetings, and thank you for taking the time to post this fantastic review of your stay at the Hotel Grand Chancellor Surfers Paradise. It was wonderful to read that you enjoyed your room and all of its amenities. It sounds like we provided a very comfortable, affordable base for you and I am thrilled to hear it.... More

Singapore, Singapore
Contributor
14 reviews 14 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked 2 rooms for a family trip at this hotel and the location was great! The hotel was right within the shopping district in Gold Coast and a 3-min walk to Surfers Paradise. We were given a connecting room with a 'private corridor' which was very suitable for a family of 5. The room conditions were generally good and clean.... More

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HGCSP-Management, General Manager at Hotel Grand Chancellor Surfers Paradise, responded to this review

Dear Wen2904, Greetings from Hotel Grand Chancellor Surfers Paradise. It was great to read your review of the hotel. I am so glad that you enjoyed our central location. Being so close to all that Surfers Paradise has to offer really does make it convenient for our guests so I am glad that you appreciate it. I was however saddened... More

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Whenever i travel to Gold Coast, i will stay in this hotel. For hotel guests who are gonna book this hotel for your holiday, please make sure you are a party animal or a heavy sleeper (if you are not a parry animal). Pros about the hotel: 1) As many reviews state, the locations is just excellent. Right smack of... More

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HGCSP-Management, General Manager at Hotel Grand Chancellor Surfers Paradise, responded to this review

Dear ElisaChan, Thank you so much for creating this review of your recent visit to the hotel. I was so pleased to read that you enjoyed your stay, particularly our central location. As we in such a central location, there definitely can be some noise during the night. We always attempt to allocate rooms away from Cavill Mall if noise... More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago

Excellent location, close to shops, restaurants and transport. Also secure with access at night via hotel room key which is a plus. Staff are friendly, professional and helpful. Lobby is fresh and clean with a scent that should be bottled. The rooms are a little shabby. Very plain and the beds may aswell be inflatable mattresses... I was assigned a... More

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HGCSP-Management, General Manager at Hotel Grand Chancellor Surfers Paradise, responded to this review

Dear jess_see89, Thank you for your kind review. The Hotel’s convenient location really is second to none and I’m so pleased that you agree. I apologise that you were not impressed with the bedding although am glad that our staff were able to assist you. I was saddened to read that the décor of the standard room was not to... More

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Additional Information about Hotel Grand Chancellor Surfers Paradise

Address: Cnr Surfers Paradise Boulevard and Hanlan Street, Surfers Paradise, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hotel Grand Chancellor Surfers Paradise 4.5*
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Also Known As:
Hotel Grand Chancellor Surfers Paradise Gold Coast

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