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Outrigger Surfers Paradise

4.5 of 5 22 View Avenue, Surfers Paradise, Queensland 4217, Australia
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Outrigger Surfers Paradise
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Outrigger Surfers Paradise
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520 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for just over a week and we enjoyed it. The staff were friendly and attentive, and gave us all the information we needed for our trip. They even organized for our day tours and theme park shuttles to come pick us up and drop us off. The room was nice, and although there s a peek-a-boo window... More

Was this review helpful? Yes 1
Sydney, New South Wales, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I had to book a hotel at the very last minute for a concert on the Gold Coast. I chose the Outrigger as it was rather affordable. When I arrived for check in, I was pleasantly surprised by the service at reception and the quality of the room. The room was refurbished and extremely clean. I felt disappointed that I... More

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New Delhi, Delhi, India
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Let me start by reviewing the positives...Located in the iconic Surfers Paradise, the location and the infrastructure are praiseworthy! But unfortunately, that is where the praise ends. We are currently staying in this hotel. (Checked in on 19 October 2014), and the service is poor...very poor. It took us about 30 mins to check in, even though there was hardly... More

Was this review helpful? Yes 4
Toowoomba, Australia
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

My friend and I often go to the Gold coast for a get away and we like to stay at up-market hotels for a touch of luxury. The outrigger was our latest choice especially as the add mentioned they provided parking. My friend and I were not so impressed with what we got once we arrived. The receptionist could not... More

Was this review helpful? Yes 2
Surfers Paradise, Australia
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Its great to check in with the sounds of waves rolling in the backgroiund then be checked into a room that has ocean views. Outrigger has a great seafood buffet and nice newly refurbished rooms. Staff were polite rooms wewre clean and well equipted. We enjoyed the beach and night life that surfers can offer and had a great stay.

Was this review helpful? Yes 2
India
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Few steps from the beach and the surfers paradise boulevard. The balcony views are fantastic even on city view side facing Chevron renaissance. Close to most happening place in gold coast --Caville Avenue. Very convenient as the tram station , Cypress Avenue station is right outside hotel.

Was this review helpful? Yes 1
Melbourne, Australia
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The customer service in this hotel is non-existent! The staff on check out accused one of my team of using internet when we were out at dinner at that time and continued to argue when I came down to sort it out. She was rude and aggressive and completely void of any customer service skills. The restaurant was not equipped... More

Was this review helpful? Yes 5
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

it was a good staycation at this hotel over the weekend of Gold Coast Airport Marathon. its situated near bus stops where we can take shuttle bus to starting off point and various places like convention centre and harbour town. its also walking distance to supermarket (woolsworth) and restaurants like hard rock cafe, sandbar, hog's breathe, byron bay coffee company... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Had an excellent stay in a very comfy bed, great sized room, amazing views from our balcony, right in the heart of surfers paradise so close to everything, delicious buffet breakfast and lovely staff!

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My room service check in and check out experience, were the only good experiences - both room service staff (prompt with service) and check out lady ( Asian background), are both to be praised.. The let down is explained below to the email I sent to the GM while still at the hotel... Dear Mr ..... , I'm presently staying... More

Was this review helpful? Yes 2
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Additional Information about Outrigger Surfers Paradise

Address: 22 View Avenue, Surfers Paradise, Queensland 4217, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Outrigger Surfers Paradise 4.5*
Number of rooms: 409
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Also Known As:
Outrigger Surfers Paradise Hotel Surfers Paradise
Holiday Inn Surfers Paradise
Surfers Paradise Holiday Inn
Outrigger Surfers Paradise Gold Coast

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