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Outrigger Surfers Paradise

4.5 of 5 22 View Avenue, Surfers Paradise, Queensland 4217, Australia
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Outrigger Surfers Paradise
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Outrigger Surfers Paradise
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575 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
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1 review
1 of 5 stars Reviewed 4 days ago NEW

Make sure you check the room rates and what you get charged on the invoice,as my terrible experience with the reception staff who were very rude and Unwilling to fulfil our request. As for the rooms,we had to change rooms 3 times as you could feel the springs in the mattress, a truly disgusting stay The only nice thing about... More 

Was this review helpful? Yes
John G, General Manager at Outrigger Surfers Paradise, responded to this review

Dear Hoda d, Thank you for your comments regarding your recent stay at the Outrigger Surfers Paradise. However, I do apologise that you had issues with the beds. While everyone does prefer different mattress comfort, we will investigate the rooms you stayed in to determine if there is a need for a change. What concerns me just as much is... More 

1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

It took me 2 days to find out where my booking was. If I didn't ring around for those 2 days I wouldn't have gotten a room. Lovely place and lovely staff. The buffet was great. Enjoyed staying there for the 1 night.

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Brisbane, Queensland, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The room is quite small but house keeping is good. The front reception who checked us in was named jasmine and was really rude. so that made us not really want to stay there. other than that it was okay .

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Brisbane, Australia
Top Contributor
58 reviews 58 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Mum and I stayed here for my graduation ceremony. For what we got, the price was a bargain (we booked online), we were lucky enough to get a room with beach views and the inside of the room was as nice as some 4.5* hotels I have stayed in in the Middle East. Reception were really helpful with storing our... More 

Was this review helpful? Yes 1
Stevenage, United Kingdom
Top Contributor
130 reviews 130 reviews
39 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

After negotiating the tram lines we reached the hotel and promptly put the car away in the underground garage, staying here for 2 nights in rooms 1611 (sea view) and 1610 (town view). Both views were excellent, as were the rooms - fresh feeling and clean. Surfers Paradise was much more built up than we expected. It puts one in... More 

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1 review
4 of 5 stars Reviewed 1 week ago via mobile

Check in was quick, very bright receptionists. The hotel room was very neat and tidy, bathroom was spacey. We tried out the 'Deja View Restaurant, excellent food although we waited nearly over 1 hour and a half for our food. The service was poor but the waiters were lovely. I would recommend waiting in your room for room service instead,... More 

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Brisbane, Australia
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is ins great location if you are wanting somewhere close to surfers paradise and the beach. The tram also runs right by the hotel. We've stayed here on 2 other occasions and have always been happy with the staff friendliness and quality of the rooms. The rooms are quite modern but need a little of extra attention. Upon... More 

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Nhulunbuy
Contributor
17 reviews 17 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The Outrigger is only 2 blocks off the main stretch of Surfers with very easy entry to the hotel from the northern end of surfers boulevard. With parking.This is an extra cost.. The rooms were comfortable , the bathroom could have been serviced a little better for our arrival with the bench top still showing residues from previous occupants. Our... More 

Was this review helpful? Yes 1
Sydney
Contributor
15 reviews 15 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very clean, modern room. Good pool area with plenty of space. Well located with close walk to beach and back exit onto the heart of surfers. The only thing I would have liked would be free wifi, a DVD player and late checkout available.

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2 reviews
2 of 5 stars Reviewed 1 week ago

Stayed with the family over xmas, reasonable price but could do with some renovation very standard rooms compared to similar hotels but was reasonably priced so no complaints just nothing to write home about. I was very disappointed with the service through the reception very slow, took a room deposite off my credit card and had a hell of a... More 

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John G, General Manager at Outrigger Surfers Paradise, responded to this review

Dear Brenda M, Thank you for your comments regarding your recent stay at the Outrigger Surfers Paradise, and I do apologize for the time it takes to get your money back. Unfortunately, and not to shift blame, but the time it takes is down to the Bank's internal system and is the same time it would take whether it was... More 

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Additional Information about Outrigger Surfers Paradise

Address: 22 View Avenue, Surfers Paradise, Queensland 4217, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Outrigger Surfers Paradise 4.5*
Number of rooms: 409
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Also Known As:
Outrigger Surfers Paradise Hotel Surfers Paradise
Holiday Inn Surfers Paradise
Surfers Paradise Holiday Inn
Outrigger Surfers Paradise Gold Coast
Hotel Style:
#9 Spa Hotel in Surfers Paradise
#10 On the Beach Hotel in Surfers Paradise
#14 Family Hotel in Surfers Paradise
#18 Luxury Hotel in Surfers Paradise

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