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Surfers Paradise Marriott Resort & Spa

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158 Ferny Avenue, Surfers Paradise, Gold Coast, Queensland 4217, Australia
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1 room 1 guest
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Surfers Paradise Marriott Resort & Spa
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1,454 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (390)
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Brisbane
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Rooms are huge, little dated but great views. Breakfast staff at tentative however on the phone the lass was not sure if it was included with our large group that was traveling with approx 100 rooms. Breakfast was great busy restaurant, well organised

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NH
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel was amazing from the moment we arrived to the moment we left. After a very bad experience at another Marriott, we arrived at Surfers Paradise with low expectations. From the moment we arrived, we were treated with respect and kindness. We arrived to a sincere, wholehearted greeting from Yuka and Mack at the front desk. We were provided... More 

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Noosa, Australia
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 1 week ago

This used to be be one of our favourite hotels but sadly it's list most of glory. Rooms are tired. Decor has been altered from its very glam original cutout to a cheating looking 4 star lobby etc. The water slide is good for the kids but when check is from 2pm and the water slide shuts at 3pm and... More 

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Marriott S, Manager at Surfers Paradise Marriott Resort & Spa, responded to this review

Thank-you for review. It's great to read that you enjoy our buffet breakfast - the Citrique Restaurant certainly has a good reputation in the Gold Coast market and is popular with both our residential guests and the local community. While we have reduced operating hours at the waterslide during the quieter winter period, the slide is generally available upon request... More 

Brisbane, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic beds, spacious rooms, excellent views, great dining options (Teppanyaki and seafood buffet), resort style pools (beach pool, hot spa pools, whirlpool), perfect for couples, families, business trips or friends

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Melbourne, Australia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago

Enjoyed a 3 day trip to Gold Coast at the Marriott. Loved the views that the hotel room had to offer. Nicely located and accessible to public transport as well. Food from the restaurant was very good too. Hotel room was of good quality and well maintained. Enjoyed staying at the hotel and would love to visit again.

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Sydney, New South Wales, Australia
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago

I agree with those who love the lobby and the excellent Reception staff. The resort is very grand and very good for a conference. Thus my stay was very comfortable and pleasant. The catering for the conference was very good However there are two points to mark the Marriot down. The WI Fi should be free not exorbitantly charged for.... More 

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Marriott S, General Manager at Surfers Paradise Marriott Resort & Spa, responded to this review

Thank you for taking the time to review us on Trip Advisor. Reading wonderful comments from someone who has travelled the world and experienced many other hotels in a number of countries makes us very proud to be recognised for delivering a comfortable and pleasant stay, excellent reception associates, a grand hotel lobby and conferencing facilities. In the very near... More 

Melbourne, Australia
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Short 4 night stay as a couple Aug 9 - 13. Booked an Ocean View room via Expedia (floors 1-7) and got an upgrade to level 19 on arrival. The room had good views over Main Beach, the lagoon and pool, and the Hinterland mountains. Hotel style room and bathroom were both larger than normal however; the pillows were average.... More 

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Strathalbyn, Australia
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this hotel for a business seminar and was really looking forward to it. Wonderful lobby area as you walk in and the lady who checked us in was wonderful and very friendly. The room was clean and very nice with a great view but starting to show some age. The bathroom was also clean and had a great... More 

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Marriott S, General Manager at Surfers Paradise Marriott Resort & Spa, responded to this review

Thank you for providing your feedback on Tripadvisor for our team to review. It was lovely to read your comments regarding our friendly staff at check-in and the hotel’s wonderful lobby. We were however most disappointed to learn of your experience in our Lobby Bar and apologise that the experience was below expectations. Our high teas are generally a great... More 

Auckland, New Zealand
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

The lobby has a spectacular wow factor as you walk in. Our ocean view room was more of a resort-view overlooking the two resort pools with partial views to surfers paradise behind a few skyscrappers. The bed was comfortable. The only let-down would be the bathroom which looked in need of refurbishment with aged tiles and very very weak shower.... More 

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Mooloolaba, Australia
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What an awesome place to stay! Definitely the best I've stayed at for a while. The staff were very friendly and accommodating! The out door areas / pool areas are fantastic! Dining in the restaurant was also amazing!

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