We arrived at the Brisbane airport which is over an hour’s drive to gold cost and reached the Mariott around 5pm in the evening. The check-in was friendly and quick and our room on the 15th floor(1502) was well appointed with serene hinterland views. The lobby was welcoming and the rooms (done in whites) are a good size with comfortable...
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We booked a stay on the Marriott for 3 night s at the end of a 2 week holiday on the Gold Coast with 2 teenage children. This was the luxury end to our holiday. The big attraction was the pool - it sounded awesome and our teenages are water babes so we hoped it would live up to expectations....
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It would be all but impossible to find a fault with this magnificent 5 star accommodation. The accommodation, the service, the grounds, the ambience, the restaurants were all excellent. We don't travel to the Gold Coast all that often however when we do visit, we know where we will be staying.
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We recently stayed here for a wedding and had a really good time. The function room was beautiful!
We had a nice room overlooking the beach which was lovely. I was disappointed we didn't get a room on a higher floor as I had requested it. The room was spacious and clean.
The decor in the foyer was lovely and...
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We are so glad you enjoyed your stay at our resort and were impressed by the refreshed new look of our lobby since your last stay.
I appreciate your feedback in regards to the service you experienced in Citrique and will be discussing your comments with our Restaurant Manager to ensure that our allocation of staff servicing each area is...
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To be able to stay at a 5 star resort for about $140 a night is pretty amazing.
The rooms, while they look a little old and dated, they were clean and they looked pretty cool. We were given a corner room, with "ocean views"... Yes, we could see the ocean, but it wasn't anything spectacular as it is obstructed...
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Thank you for sharing your feedback from you recent stay at our resort and we appreciate your kind words on the service provided during your stay.
The pool experience at our resort is something that our guests love and we sincerely hope to see you back when you are able to spend more time there.
I am disappointed that you...
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Very average dated Marriott, but quiet still good. You'll love the size of the rooms. But have to wait for cleaning a few times (even at 4pm), thin walls - we are listening the hot bed action in the middle of one day :) 10 min to the SP center. SPA was TERRIBLE! The worst service ever - don't try...
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Firstly I would like to thank you for your feedback regarding your recent stay at our resort.
I am disappointed to hear that you felt the resort was dated as we have just completed a large refurbishment which included upgrades to all guest rooms, the lobby, landscaping, restaurant and our conference level.
Please be assured that I will be following...
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Love the Surfers Paradise Marriott. Great place to get away for the weekend, handy to walk into Surfers. The staff and service are amazing and very helpful. We love the buffet Breakfast with so many options to choose from and a good price. My children love swimming in the pool and lagoon area, even though not as many fish in...
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Thank you for once again choosing to stay at the Surfers Paradise Marriott Resort & Spa. We are passionate about looking after our guests and continuously look for ways to delight them.
Our team were very pleased to hear your great comments and it was our pleasure to have you stay at our resort.
Look forward to seeing you again...
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Hadn't stayed at the Marriott Surfers for many years but had fond memories of our previous visit. Whilst the 'waving fans' have now been replaced the refurb of the hotel is fantastic! We were upgraded to an ocean view room and whilst it was a standartd room there really wasn't anything standard about it! I will look forward to another...
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Thank you for your kind words .
We have had some great feedback on the resort's recent $20 million refurbishment and really appreciate your support of the Surfers Paradise Marriott Resort & Spa.
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We just came back from our labour day weekend at the Marriott in Surfers Paradise. You get 6 stars from us. Exceptional service! Good value for Money! Fab breakfast Buffet! (we are sure the dinner options are fab too, but we didn't try this time, but there is for sure a next time). Everything looks just beautiful! Best of all:...
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It sounds like you and your family really made the most of your time here at the resort over the long weekend and we are so glad to hear you loved our facilities - especially our beautiful lagoon and the pools!
We appreciate your feedback regarding the lighting near the outside pool area and will look at some options with...
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Travelling away for a long w/e on the Gold Coast with our 3 year old daughter we were looking for some family friendly luxury. We hit the 'hotel jackpot'. We'd read that the resort has recently had a major refurbishment - and it shows. The resort glitters with confidence throughout from the opulent lobby, to the landscaped resort pools and...
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It is wonderful to get such positive feedback from one of our guests and we are very pleased to hear that you loved the resort's recent $20 million refurbishment - it has really positioned the resort as a leader in the 5-star market on the Gold Coast.
As a resort we strive to provide exceptional customer service to all of...
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