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Hilton Surfers Paradise Hotel & Residences

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6 Orchid Avenue, Surfers Paradise, Gold Coast, Queensland 4217, Australia
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1 room 1 guest
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Hilton Surfers Paradise Hotel & Residences
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2,077 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Australia
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

my husband took me to the hilton hotel for my birthday for a week, the service could not have been better, they looked after anything you needed. ou can choose what kind of pillow you require, to room service, which i thought was very reasonable. i do however suggest you watch out for deals, as it can be quite expensive... More 

Was this review helpful? Yes
Sydney, Australia
5 of 5 stars Reviewed yesterday NEW

Great location and very nice rooms and amenities. The bathroom was exceptionally good and the toiletries were also very nice. The executive lounge was really good and a nice place to go and relax after a day of activities. The canapes and free drinks were also good.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Jefferson
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Wow!! The place is gorgeous and the staff was awesome. I was met at check in with a delicious chocolate and glass of champagne. Was given ocean and pool views. The pool is very unique with a regular pool and sand bottom pool. (The spa was a little cold) Raphael who checked me in found me a nail file when... More 

Was this review helpful? Yes
Lismore, Australia
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

very friendly staff , great location no issues we enjoyed the proximity to what Surfers has to offer plenty of dining options very close and within easy walking distance would stay again if back in this area

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
New Zealand
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had five great days at the Hilton with access to the executive lounge. We were on a deal so amazing value, but also no glitches, no hassles or hiccups. We had super friendly staff who gave outstanding service, Emily particularly always greeted everyone with a smile and enquiry as to our plans for the day. The rooms were good... More 

Was this review helpful? Yes 1
HiltonSP, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review

Dear Camro58, Thank you for posting your review I appreciate your feedback. It sounds like your luxury escapes package met all your expectations and you thoroughly enjoyed yourself at Hilton Surfers Paradise. The Executive Lounge is a wonderful asset to our hotel and I am pleased to read you got a chance to enjoy it. Thank you for choosing to... More 

Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Excellent room with good views; great location being in the heart of Surfers and less that 50 metres to the beach. Service was very good. Executive floor was very beneficial. This hotel was excellent value.

Was this review helpful? Yes 1
HiltonSP, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review

Dear Jim M, Thank you for posting your review. I am extremely happy to hear you found your stay at Hilton Surfers Paradise value for money and enjoyed the beautiful view and the location. Thank you for choosing to stay at Hilton Surfers Paradise. Kind regards, Fiona Pryde General Manager More 

Melbourne
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel for only 1 night and wished we could have stayed longer. The Hotel, Staff and the room, were awesome. The staff were really lovely. and had excellent local knowledge. Very clean hotel.

Was this review helpful? Yes 1
HiltonSP, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review

Dear Mooturtil, Thank you for posting your review I appreciate your feedback. Your one night stay sounds like it was exactly what you were looking for and what shame you couldn't have stayed longer. We hope to welcome you back again soon. Kind regards, Fiona Pryde General Manager Hilton Surfers Paradise More 

surfers paradise, Australia
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

good location, great staff nice rooms dining room location and ambiance very poor grounds and gardens need some attention concierges are the best ever executive dining was just great the deal through luxury escapes was better than we could have ever expected

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HiltonSP, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review

Dear Laurie B, Thank you for posting your review and responding to a Hotel survey. We are extremely lucky with the location of the hotel and I am pleased to read you also enjoyed it, I am happy to read the team members made you feel welcome and you loved the Executive Lounge. Thank you for choosing to stay at... More 

Gold Coast
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We recently stayed at the Hilton Surfers and really enjoyed our stay. The room was excellent, the staff friendly and an awesome atmosphere. Would highly recommend this hotel to anyone who wants that extra special experience. Thank you to the staff at the Hilton! 5 Stars 😊

Was this review helpful? Yes 1
HiltonSP, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review

Dear Carl S, Thank you for posting your review. I am very happy to read your stay met all your expectations and the team members were friendly and looked after you. Thank you for choosing to stay at Hilton Surfers Paradise, we look forward to welcoming you back soon. Kind regards, Fiona Pryde General Manager Hilton Surfers Paradise More 

Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Overall we enjoyed our stay for a romantic weekend. The executive lounge was as good as many you'd find anywhere in the world. Excellent food and wine and great breakfasts. The views were also excellent, The location of the hotel is great if you want to be in the middle of the hustle and bustle of Surfers Paradise but also... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
HiltonSP, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review

Dear Mark H, Thank you for posting your review. I am pleased to read you enjoyed your romantic weekend away at Hilton Surfers Paradise in particularly enjoying access to the Executive Lounge and the views from the hotel. Thank you for choosing to stay at Hilton Surfers Paradise and I hope we may see you back on future travels. Kind... More 

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