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All 75 Surfers Paradise hotels

Hilton Surfers Paradise Hotel & Residences

5.0 of 5 Hotel   |   6 Orchid Avenue, Surfers Paradise, Queensland 4217, Australia
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Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
ronDubai Dubai
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1,215 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed for 3 nights. Lactation- in the heart of Surfers paradise. All happenings in this area. We booked a 2 bedroom apartment. You get everything in it. You can buy all food items from the supermarkets around. You get all cookingware in the apartment. Just 100m. Staff is very kind. We requested a complimentary stroller before arrival and it... More

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Sydney
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I always stay at the Hilton when it's an option. The rooms and hotel were gorgeous and well-appointed. The staff were friendly and welcoming. The executive floor (where I always stay worldwide) had great food, beverages and a beautiful view..... My only 'however' is about the executive lounge....that there were a lot of noisy children running about and playing, the... More

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Melbourne, Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a 2 bedroom apartment in the Boulevard Tower with city and beach views. I think the Orchid Tower may have better front on beach views. Our apartment was clean and comfortable with everything we needed. The pools were ok albeit a bit cold. The main pool lost the sun early in the day so at times it was... More

Was this review helpful? Yes 1
CPHSP, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review

Dear suzaru07, Thank you for posting your review, I appreciate your feedback. I was pleased to see that you enjoyed your stay in a Hilton residence and our pool and BBQ areas. Thank you for choosing to stay with us and hopefully we will see you back on future travels. Best regards, Chris Partridge More

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

stayed at the Hilton apartments last night. We stayed in a 2 bedroom deluxe in the residence part of the hotel. Rooms were very clean and modern. Great location everything you need is right downstairs. Walk straight out of the hotel into the heart of surfers paradise and Cavill Avenue. Great location for going out to restaurants or clubs etc.... More

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CPHSP, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review

Dear Emily W, Thank you for your review, I appreciate your feedback. I was delighted to see that you enjoyed your stay and found our location suited your needs. It was also pleasing to see that you found the apartment to be clean and modern. One of the benefits of staying in a Residence is that guests have full access... More

Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We stayed 1 night, a Saturday. Room has 1 bed and we were charged $60 for a roll away cot, this was outrageous and I was not advised about this prior to check in. We were on the 3rd floor, there was a function on the pool deck, everyone at the pool were removed and party started. Music went until... More

Was this review helpful? Yes 1
CPHSP, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review

Dear Desire_2223, Thank you for posting your review, I appreciate your feedback. I was sorry to see that you did not entirely enjoy your stay. In reference to the rollaway bed charge, room rates at the hotel are provided for a maximum of 2 guests staying in a hotel room, additional bedding by means of a rollaway bed accounts for... More

Melbourne, Australia
1 review
5 of 5 stars Reviewed 5 days ago NEW

Really great location however avoid a low floor on a Saturday evening (can be quite noisy downstairs). Executive lounge is great - given the location so close to the beach, would be great to be offered beach towels (need to sneak down towels from your room).

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

Only if you would like to stay with cockroach,! My husband and I stayed with another couple in this hotel. We stayed 4nights and caught cockroach every night. The hotel staff pretend innocent and they never see these kind of things in hotel. However, they privde me a can of pesticide which is almost finished! For the first one, we... More

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CPHSP, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review

Dear TAM H, Thank you for your review, I appreciate your feedback. I was sorry to see that your stay was not as expected and I have shared you feedback with the team. I note your comments regarding insect activity and also note that we facilitated a move to an alternative room as you were not comfortable staying where you... More

Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed in a 2 bedroom ocean view residence. The apartment was well and tastefully furnished. The living area was a bit small though. Apartment had everything u needed and it was a very convenient location. The wifi was $29/ 24hr which was steep for a connection too slow to watch downloaded movies thru Apple TV or our iPads. Movies... More

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CPHSP, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review

Dear Ausbne, Thank you for your review, I appreciate your feedback. I was pleased to see that in general your stay met expectations. I have noted your feedback regarding the speed of internet when downloading movies and also breakfast. We look forward to seeing you back on future travels. Best regards, Chris Partridge More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Just got back from our fabulous getaway in Gold Coast recently. We had a lovely 5 nights in Hilton Surfers Paradise. Booked a 3 bedroom residence ocean view and got our self a fantastic upgrade to a Sub Penthouse Suite on the 54th floor! Courtesy of the hotel's General Manager and we really appreciate his kindness & generosity. Loads &... More

Was this review helpful? Yes 1
CPHSP, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review

Dear Frequent_Flyers777, Thank you for posting your review, I appreciate your feedback. Naturally it was great to see you enjoyed your stay in one of the sub-penthouse apartments. I am pleased that were able to provide a touch of magic for your holiday at Surfers Paradise and thank you for your kind recommendations. We hope to see you back on... More

Sydney, Australia
1 review
4 of 5 stars Reviewed 1 week ago

I just stayed at This hotel for a conference and the room was lovely. I was surprised by the range and size of the outdoor area and pools. However the Fitness Centre was very basic it certainly could have had more equipment. The reception to such a lovely hotel looked as if it was stuck down an alley and didn't... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
CPHSP, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review

Dear Steve B, Thank you for your review, I appreciate your feedback. I was pleased to see that you enjoyed your stay and found the pool deck surpassed your expectations with the three pools and other facilities such as BBQ, Spa and Sauna. I have noted your feedback regarding the fitness centre for future consideration. We hope to see you... More

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Additional Information about Hilton Surfers Paradise Hotel & Residences

Also Known As:
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise Hotel & Residences Gold Coast
Address: 6 Orchid Avenue, Surfers Paradise, Queensland 4217, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#12 Family Hotel in Surfers Paradise
#14 Luxury Hotel in Surfers Paradise
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Surfers Paradise Hotel & Residences 5*
Official Description (provided by the hotel):
Hilton Surfers Paradise is the definitive Hilton experience bringing style and sophistication to one of Australia's most energetic cities. Featuring a Hilton Hotel, boutique shopping mall and residences managed by Hilton, the Hilton Surfers Paradise represents an irresistible combination of location, ambiance and service in the heart of the Gold Coast. ... more   less 
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