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All 74 Surfers Paradise hotels

Hilton Surfers Paradise Hotel & Residences

5.0 of 5 Hotel   |   6 Orchid Avenue, Surfers Paradise, Queensland 4217, Australia
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Ranked #21 of 74 hotels in Surfers Paradise
A recent review
5 of 5 stars reviewed yesterday
Miles F
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1,361 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed yesterday NEW

I spent 8 days/nights with my girlfriend last week. We were on level 6 and had a great view of the beach. I must say some of the other users are drastically overreacting in regards to noise complaints. The hotel is in the heart of Surfers... And so is the nightlife so if you want absolutely no noise at all... More

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Port Macquarie, Australia
Top Contributor
112 reviews 112 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

Check in was a dream, Bella was a delight. We received a complimentary bottle of bubby, just for it being our birthdays. The rooms are spacious and the view is amazing. We could see from our bed the water. The executive lounge is just wow. I do recommend an upgrade to the executive suite just so you can experience the... More

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Canberra
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

As a HHDiamonds members, I stay at Hilton Hotels as a matter of choice and that they are (well i thought they were) a no smoking chain I was aware of the noise that comes from the nightclubs so chose a high floor - level 30 in the Residences Tower ( I think noise follows me as you could hear... More

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The hotel is a nice clean hotel. Rooms are spacious, all have balconies and have great views of the beach. However, it is located in the night club strip of Surfers Paradise. My room on level 6 was so noisy from the pool area and Caville Ave night clubs. I had to demand another room solely due to the noise.... More

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Kuantan, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Contrary to the negative reviews on tripadvisor. I had really good experience. Partial ocean view high floor 2 bedroom unit. Rooms were clean, location second to none parking was good and convenient. Extra compliments to front desk who were extremely helpful. As I had travelled with 2 children and 3 adults.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Southport, Australia
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I have stayed here twice and been delighted both times. Feel like royalty in the beautiful luxurious executive relaxation rooms and enjoy that expansive view through the full glass wall. Nothing quite like it and I am glad to say I am hooked on Hilton for life. Very special feeling and its the little touches of luxury that will keep... More

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CPHSP, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review

Dear KatieK495002, Thank you for your review, we appreciate your feedback. It is great to see that you have enjoyed both your visits to the hotel and that you have become a fan of Hilton. if you haven't done so already, make sure you sign up for our Hilton Honors loyalty program so you can start earning points for your... More

Surfers Paradise, Australia
Top Contributor
78 reviews 78 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was driving into Surfers Paradise and I asked my partner where do we park as the property is in the heart of surfers paradise. Well she jumped on Hilton's website and the instructions couldn't be clearer. We followed the blue lines to the designated parking then went up to reception and checked in. Friendly staff, well directed and felt... More

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CPHSP, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review

Dear Gotrice24, Thank you for your review, we appreciate your feedback. It was great to see that you enjoyed your stay at the hotel and found everthing was as expected from your time at Surfers Paradise. Best regards, Chris Partridge More

Brisbane, Australia
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were upgraded which was awesome so our room was on the 15th floor. The room, service and location (shopping, restaurants and beach) was all A+. The noise from the nightclubs however could still be heard on floor 15 until 5am in the morning. Considering there a 3 or 4 nightclubs close by it's hard to miss the noise. Not... More

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CPHSP, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review

Dear Sue N, Thank you for your review, I appreciate your feedback. I was pleased to see that you gave your room, service and location an A+ rating. Being in the heart of Surfers Paradise there are times when some ambient noise from the street may be heard from time to time. It was good to see that our instructions... More

Perth
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Pre-booking directly through Hilton was hopeless and double the price of booking.com. Tried to arrange for 2 single beds in room and this was a chore but did eventuate thankfully - apparently there are only a few 2 bed suites that have 2 single beds in the second room. Had a horrid smell coming from the bathrooms - apparently this... More

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CPHSP, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review

Dear Lanie B, Thank you for your review, we appreciate your feedback. I am sorry that you found booking directly with Hilton did not meet your expectations, room rates provided to Online websites match those that we have available through Hilton channels so perhaps the difference in price related to the type of apartment quoted on by the Hilton reservations... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago NEW

I can't fault anything during our stay at this hotel. We stayed 3 nights in a 2 bed ocean view residence which was perfect for our family of 2 adults, 2 young teenagers. Level 21. Tower 2 (which is the taller of the two towers - reception is also in this building). Location: Right in the middle of it all.... More

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CPHSP, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review

Dear Dougies10, Thank you for your review, I appreciate your feedback. It was great to see you enjoyed your stay and found that everything met your expectations. We look forward to seeing you back in the future. Best regards, Chris Partridge More

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Additional Information about Hilton Surfers Paradise Hotel & Residences

Address: 6 Orchid Avenue, Surfers Paradise, Queensland 4217, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Surfers Paradise Hotel & Residences 5*
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Also Known As:
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise Hotel & Residences Gold Coast

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#6 Spa Hotel in Surfers Paradise #10 Family Hotel in Surfers Paradise #15 Romantic Hotel in Surfers Paradise #16 Luxury Hotel in Surfers Paradise
Hotel Class
Official Description (provided by the hotel)
Hilton Surfers Paradise is the definitive Hilton experience bringing style and sophistication to one of Australia's most energetic cities. Featuring a Hilton Hotel, boutique shopping mall and residences managed by Hilton, the Hilton Surfers Paradise represents an irresistible combination of location, ambiance and service in the heart of the Gold Coast. ... more   less 
Number of rooms
281

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