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All 75 Surfers Paradise hotels

Hilton Surfers Paradise Hotel & Residences

5.0 of 5 Hotel   |   6 Orchid Avenue, Surfers Paradise, Queensland 4217, Australia
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69%
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
JAFFER293816 Mauritius
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1,227 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Melbourne, Australia
1 review
1 of 5 stars Reviewed today NEW

Expected everything that the Hilton name is known for but got nothing. Smell of garbage in our first apartment then relocated to another apartment. Housekeeping have no idea what's going on, garbage still in passage ways, apartments not cleaned properly and not enough soaps, shampoos and toilet paper left in apartment after cleaning. I have paid top dollar and the... More

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Mauritius
Contributor
14 reviews 14 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

The 2 bedroom appartment was superb . The view was great as long as you get a higher floor . The layout of the appartment is just great and you have all amenities required . The washing machine makes the trip enjoyable having freshly washed clothes to wear especially when you are staying on a fairly long stay . The... More

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sydney
2 reviews
5 of 5 stars Reviewed yesterday NEW

Hilton is in a great location close to Cavill Ave and beach. We had an oceanview room with views to surfers beach. Had access to the Executive Lounge. Very good breakfast, drinks during the day, afternoon tea and food and drinks at night. Service very good. Reception very helpful. Room clean and well appointed.

Review collected in partnership with Hilton Hotels & Resorts

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Colombo, Sri Lanka
Contributor
12 reviews 12 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed for 3 nights. Lactation- in the heart of Surfers paradise. All happenings in this area. We booked a 2 bedroom apartment. You get everything in it. You can buy all food items from the supermarkets around. You get all cookingware in the apartment. Just 100m. Staff is very kind. We requested a complimentary stroller before arrival and it... More

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Contributor
18 reviews 18 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We recently stayed in the Hilton Residences for a four night stay in a one bedroom apartment. We arrived from a cruise so we arrived at 9.30-10am and were immediately provided a room. The reception and consierge staff were helpful and friendly. The rooms are a fantastic size. Comfy beds. Well stocked kitchen appliances for if you wanted too cook.... More

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Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

We had a 2 night stay on the 16 & 17th April. The room was on the 10th floor with great views of Surfers Paradise Beach. The staff were wonderful and very friendly. There are 3 pools, a fitness centre and Cavill Avenue is at your doorstep. Although we were there during school holidays there was never a crowd at... More

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Coolangatta, Australia
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our room on the 10th level, overlooked cavil ave and had huge floor to ceiling windows and a big bathroom. The bed was super comfy, there is noise at night so bring earplugs if you cant handle the thump thump of the clubs below. A few final touches in room missing, no pen, plates, bottle opener etc.. no big deal.... More

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CPHSP, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review

Dear mantisalive, Thank you for posting your review, I appreciate your feedback. It was great to see that you enjoyed your stay and the service at the Executive Lounge. We hope to see you back soon. Best regards, Chris Partridge General Manager More

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed in a 3 bedroom suite in April of 2014. Room has a fantastic view of the ocean and had a smaller than expected balcony. Small stains on the couches in the living room and scuff marks on the walls through the apartment (not what you would expect from a 5 star hotel that hasn't even been open 3 years).... More

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CPHSP, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review

Dear amisek, Thank you for your review, I appreciate your feedback. I was pleased to see that in general your stay met expectations in relation to your apartment. I have passed on you feedback regarding the scuff marks and couch to those responsible. There is a regualr maintenance schedule in place so am sorry that we had not been able... More

Top Contributor
76 reviews 76 reviews
50 hotel reviews
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed 1 week ago

We had 2 nights (Friday and Saturday) in an executive room. The room was large enough for us with a balcony and very good views of the ocean. The shower was very good but there is no bath so don't forget to ask if you want a room with a bath. The Executive lounge provided some excellent views from window... More

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CPHSP, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review

Dear daisycutter, Thank you for posting your review, I appreciate your feedback. I was pleased to see that in general your stay met your expectations and was pleased that we rectified the wifi charges promptly and apologise for the inconvenience. Thank you for choosing to stay at Hilton Surfers Paradise. Best regards, Chris Partridge General Manager More

Brisbane, Australia
Top Contributor
94 reviews 94 reviews
43 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed 1 week ago

I booked a king relaxation suite for our anniversary over the week end. I chose the Hilton as it had good reviews and we wanted to dine at Salt restaurant. Unfortunately I was very disappointed and asked to check out 2 hours later so we could go to a better hotel. I spoke to the manager to ask if we... More

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CPHSP, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review

Dear Leonieshorncliffe, Thank you for your review, I appreciate your feedback. I was sorry to see that your left the hotel shortly after arriving and that the design of the property was not as you expected. The intent of the design is to provide a more urban feel reminiscent of Melbour Laneways rather than a typical seaside resort. I acknowledge... More

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Additional Information about Hilton Surfers Paradise Hotel & Residences

Also Known As:
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise Hotel & Residences Gold Coast
Address: 6 Orchid Avenue, Surfers Paradise, Queensland 4217, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#12 Family Hotel in Surfers Paradise
#14 Luxury Hotel in Surfers Paradise
#15 Romantic Hotel in Surfers Paradise
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hilton Surfers Paradise Hotel & Residences 5*
Official Description (provided by the hotel):
Hilton Surfers Paradise is the definitive Hilton experience bringing style and sophistication to one of Australia's most energetic cities. Featuring a Hilton Hotel, boutique shopping mall and residences managed by Hilton, the Hilton Surfers Paradise represents an irresistible combination of location, ambiance and service in the heart of the Gold Coast. ... more   less 
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