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Hilton Surfers Paradise Hotel & Residences

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6 Orchid Avenue, Surfers Paradise, Queensland 4217, Australia
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Hilton Surfers Paradise Hotel & Residences
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Hilton Surfers Paradise Hotel & Residences
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1,953 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (504)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1953)
  • Mar-May only
    (531)
  • Jun-Aug only
    (432)
  • Sep-Nov only
    (465)
  • Dec-Feb only
    (525)
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2 reviews
1 of 5 stars Reviewed yesterday NEW

The staff were so rude! They stuffed up our rooms and charged everyone the same amount for different sized and quality rooms. No free wifi and told that our bonds may not be immediately reimbursed. Never coming here again. Never recommending to anyone. Wish I could give a negative score.

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Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Amazing views, best location in Gold coast and friendly staff. Rooms are good in size, well maintained, and styled in a really nice manner. There is plenty of space in the unit Staffs are generous and very friendly. Highly recommended.

Review collected in partnership with Hilton Hotels & Resorts

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Level Contributor
5 reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for the last two weekends, taking our adult children & their partners separately due to their availability. We've stayed in the hotel section many times in the past (and rated it very highly) but these last two stays we booked a two bedroom apartment to celebrate my birthday. These are located in tower 1 and in tower... More 

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Auckland Region, New Zealand
Level Contributor
80 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Unusual hotel in that the decor is very neutral and minimalistic .,in an understated sort of way.there are no signs in the lifts etc advertising the buffet etc Rooms are well appointed and club lounge with free drinks and nibbles is a nice feature Front desk is quick and efficent Right in the middle of Surfers so well placed for... More 

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Auckland, New Zealand
1 review
4 of 5 stars Reviewed 4 days ago NEW

super convenient spot, executive club lounge fantastic, beautiful hotel, shame housekeeping didnt reach the same level however. We had a week of fun in the sun last week...thanks Hilton, reliable brand!

Review collected in partnership with Hilton Hotels & Resorts

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Sydney
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a pleasant stay at the Hilton. The room, which was in the main hotel building, was nice, with floor to ceiling windows and a balcony with views of surfers and the beach. the bathroom was large with separate areas for the toilet and shower, also with floor to ceiling windows. The bedding was a bit odd with no... More 

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Brisbane, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Booked this hotel in April for one night for my wife and myself as the Hilton name is considered a good hotel. We booked a king room though on arrival the reception told us that we had been upgraded to a residence suite,,,, great,,,, on entering the bathroom I noticed a dirty make-up wipe by the toilet which was not... More 

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Melbourne, Australia
Level Contributor
110 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here in an Executive room for 5 days and we enjoyed everything about our visit. The room was sensational, on a corner so it had two views, one with a balcony. The bed was just right. We had to ask for different pillows and they arrived in a flash. The concierge staff were particularly helpful and friendly, amongst... More 

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Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago NEW

You can imagine the excitement leading up to finishing Year 12 and all schooling forever right ? Well getting swapped to the Hilton Hotel was probably one of the best hotel experiences I will EVER have. You couldn't of asked for a more perfect location for prime time 18 year olds running a muck. ( In saying that I don't... More 

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Melbourne, Australia
Level Contributor
37 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 1 week ago

Arrived at the hotel in anticipation of a great stay. I've stayed here a few times and previously had no issues. On check in, I was asked if I wanted a sea view for an additional fee. I agreed to this and went to the room. On opening the door, found it didn't have a sea view. Back down to... More 

Was this review helpful? Yes 1
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Hilton Residences 2-Bedroom Sky Room (101)
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