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All 73 Surfers Paradise hotels

Hilton Surfers Paradise Hotel & Residences

5.0 of 5 Hotel   |   6 Orchid Avenue, Surfers Paradise, Queensland 4217, Australia
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Ranked #15 of 73 Hotels in Surfers Paradise
A recent review
3 of 5 stars reviewed yesterday
sakhan00 Singapore, Singapore
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1,477 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
Contributor
15 reviews 15 reviews
14 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Located right next to the beach and a multitude of shops and restaurants, you can't beat the location. Good views of the ocean and friendly staff. The only downsides were that there were a lot of rowdy guests in the common areas and limited privacy between the bathroom and the bedroom.

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Brisbane, Australia
1 review
3 of 5 stars Reviewed yesterday NEW

Good & Bad- Good> Polite & nice service from reception to housekeeping(Except for 1, see bad). > Room we ended up with was nice & clean with good views > Good location in the heart of Surfers > Breakfast was lovely Bad> Long wait at check-in > Our Ocean View delux apt was on the back facing the other way.... More

Was this review helpful? Yes 1
Queensland, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had an amazing experience at the Hilton Surfers Paradise - exceptional standard of accommodation and the staff were so friendly and helpful. It was a great location, with shops and beach all within walking distance. Cavill Avenue is right on your doorstep - very convenient. Easy transfers to theme parks.

Review collected in partnership with Hilton Hotels & Resorts

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Brisbane, Australia
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a very relaxing hotel, food places within the hotel are fantastic, huge rooms, very clean, very friendly staff. Close to shops, beach and excellent pool. If you want pampering this the place to go. Massages, saunas etc.

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Canberra, Australia
Top Contributor
53 reviews 53 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

The building, the facilities, its location and the staff especially Masuko (? sorry if I got your name wrong) were all pleasant. The price reflects all these including the $15 per day parking but its worth it I reckon. I was on the 36th floor of tower 2 (orchid tower) and its views are magnificent and we will definitely come... More

Was this review helpful? Yes 4
CPHSP, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review

Dear 639abbie, Thanks for your review, I appreciate your feedback and was very pleased to see that you enjoyed your stay and thank you for your kind recommendation of Misako at reception. I have shared your feedback with the housekeeping team so that there is an appreciation of how important consistency is from our team. We hope to see you... More

Brisbane, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

On top of the world and full of perfection. The view was magnificent, the room was super for our family of 5 and an extremely delightful place to stay... Looking forward to returning to this particular hotel.

Review collected in partnership with Hilton Hotels & Resorts

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Newcastle, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed at one of the Hilton Residence apartments over the weekend and it was what I would expect from the Hilton. The two bedroom apartment was nice and spacious. Staff and service was good overall. Had access to the executive lounge and went in for coffee; evening canapes and drinks. The area was nice, as were the staff, but it... More

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CPHSP, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review

Dear K M, Thank you for your review, I was pleased to see that you enjoyed your stay in a Hilton Residence and had an enjoyable weekend. We hope to see you back on future travels. Best regards, Chris Partridge More

Sydney
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Although not the cheapest of GC hotels I got more than I paid for. The room was fantastic. Being a gold member I was extremely lucky to be in an Executive Lounge Room and to enjoy all the added benefits of this privilege. The room was excellent, bed comfort , shower fabulous just to name a few things, Staff very... More

Review collected in partnership with Hilton Hotels & Resorts

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brisbane, Australia
1 review
4 of 5 stars Reviewed 4 days ago NEW

great position, good size room and well appointed (Deluxe Room), average service, $15 daily for car parking is an extra rip-off. In room safe not working on arrival, attempted fix by security, and told it would be fixed the next day - it never happened. Also room makeovers at 4-5pm!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
CPHSP, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review

Dear Graham L, Thank you for your review, I appreciate your feedback and was sorry to see that not all aspects of your stay was as expected and have shared this with those responsible in relation to the safe and timing of your room service by housekeeping. Best regards, Chris Partridge More

Brisbane, Queensland, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Grettings Fellow Travellers, The Hilton at Surfers really is in the thick of it all, located in party central. Parking here is relatively painless. Check in was however, somewhat painful with a long cue and only two staff, and even as the only guest in the HHonors line I wasn't tended to for at least 20 minutes. As a Diamond... More

Was this review helpful? Yes 1
CPHSP, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review

Dear WhetherEX, Thank you for your review. I am sorry that you experienced a delay on arrival and that there was an issue with the washing machine. It is disappointing to see that any actions taken by the maintenance team were not communicated back to you. I am also sorry that the team did not pick up on your anniversary... More

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Additional Information about Hilton Surfers Paradise Hotel & Residences

Address: 6 Orchid Avenue, Surfers Paradise, Queensland 4217, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Surfers Paradise Hotel & Residences 5*
Number of rooms: 281
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Also Known As:
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise Hotel & Residences Gold Coast

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