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Waterways Luxury Apartments

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40 Ferny Avenue, Surfers Paradise, Gold Coast, Queensland 4217 , Australia
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Waterways Luxury Apartments
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26 Reviews from our TripAdvisor Community

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Mornington, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Apartments beat hotels anyway of the week, and this one is certainly great value , only 5 mins walk from the beach and the hub of Gold Coast - Cavill Avenue. This apartment has 3 different balcony views , one over looking the river and opposite it was one looking back at the sea ( a couple of large hotel... More 

Helpful?
1 Thank Malcolm F
WaterwaysManagement, Manager at Waterways Luxury Apartments, responded to this review

We are happy that you totally enjoyed your stay with us, we agree our views are awesome. George takes pride in our gardens, even our water dragons love it. Our staff take great pleasure in helping guests with their needs, like what to do or where to go for the day. Deborah is very experienced and has a passion for... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Location was great (short walk to shops and beach) however the apartment wasn't what we expected. We paid for the 2 bedroom 'executive' apartment which we found very dated and lacking the usual basic services you can get for free in other Surfers Paradise apartments. To start with, I found it very strange when I read in the welcome book... More 

Helpful?
1 Thank ginsimlou
WaterwaysManagement, Manager at Waterways Luxury Apartments, responded to this review

More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Great location, big rooms and lots of space. Great views of the Nerang river, walking distance to Coles, cafes, restaurants and the beach but ocean views are not great. We were at level 19 but we can still hear traffic noise from the balcony. There is nothing 'Luxurious' about this high rise apartments. In fact the fittings are quite old... More 

Helpful?
1 Thank Ish R
WaterwaysManagement, Front Office Manager at Waterways Luxury Apartments, responded to this review

Thank you for your review, we are in the progress of updating the fittings. We agree the river views are the best. That's nice of your comments about George, Manager, I will pass it on, he is very understanding of people's different circumstances and helps when he can. As we are self contained apartments, we only supply the basics to... More 

Dunedin, New Zealand
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 14, 2015

Nice 2 bedroom apartment, a bit dated but value for money. Easy access to beach and restaurants. Great views over river. Two supermarkets across the road. The pool was cold but clean. Would stay here again.

Helpful?
1 Thank 58carolineh58126
WaterwaysManagement, Manager at Waterways Luxury Apartments, responded to this review

Thankyou for your great review, we also agree that we are in a great location, walking distance to everything with great river views More 

Brisbane, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 3, 2015 via mobile

Had 2 bed 2 bath , very spacious apartment for a couple of days. Older apartment block, nice decor, no frills but everything you need is here. Parking would be tight for large cars. Corner suite has 2 great balconies, even bedroom has stand up only balcony. Comfy bed. Large kitchen. Close to heart of Surfers. If traffic noise is... More 

Helpful?
Thank Jackie G
WaterwaysManagement, Manager at Waterways Luxury Apartments, responded to this review

We agree we have great views, even the dolphins come up the river sometimes. We have a visitors carpark for larger cars that is secure as well. As we are an older building, that is why we have very large apartments, we also maintain the grounds beautifully and it is a very secure building being in the heart of Surfers... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 25, 2015 via mobile

Nice place due to the location. Very dated. Rude staff that we only saw once on our trip. Other than that its not to bad. We got a 2 bedroom apartment which was big. If your looking for somthing thats good priced and fantastic location which is walking distance to main atteactions in surfers then i would suggest this place.

Helpful?
Thank Joe P
WaterwaysManagement, Manager at Waterways Luxury Apartments, responded to this review

Dear Joe P, Thank you for taking the time to review your recent experience at Waterways. It is very unfortunate that you felt our staff were not as welcoming as they could have been as we are committed to providing all our guests and their families with exceptional service and a memorable and relaxing getaway. We are pleased our great... More 

Adelaide, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 7, 2015

What a great hotel. Great price, in walking distance to the beach, shops restaurants and public transport. Hotel was very neat and tidy and we really enjoyed our stay. BBQ facilities near the river are amazing and where we were lucky enough to see a pod of dolphins swimming past. Definitely will be back

Helpful?
Thank Lisa K
WaterwaysManagement, Front Office Manager at Waterways Luxury Apartments, responded to this review

Thank you Lisa K for your wonderful review. We are pleased you enjoyed your stay and found the apartment and facilities comfortable and our great location provided the convenience you were looking for :) Our staff are committed to providing all our guests and their families with exceptional service and a memorable and relaxing getaway and it is always a... More 

Auckland, New Zealand
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 27, 2015

Excellent location, easy walk to the beach and around central surfers. We swam in the pool every day and shopped at coles across the road. Close to bus stop too. Large apartment, well furnished and a great view. We really enjoyed our stay, staff were friendly and helpful.

Helpful?
1 Thank gazes2015
WaterwaysManagement, Front Office Manager at Waterways Luxury Apartments, responded to this review

Thank you so much for taking the time to review your stay at Waterways. We are delighted to hear you enjoyed your stay and found the apartment and facilities comfortable and our great location provided the convenience you were looking for :) We are committed to providing all our guests and their families with exceptional service and a memorable and... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 13, 2015

Good price..great view...better place. I have travelled with my family with 4 kids aged below 15 yrs old. The apartment was clean and comfort. The reception manager is also helpful. We really had a great vacation and will come again in future. We will definately will recommended this apartment to our friends who would like to have a visit to... More 

Helpful?
1 Thank azliza a
WaterwaysManagement, Front Office Manager at Waterways Luxury Apartments, responded to this review

Thank you Azliza for taking the time to review your stay at Waterways. We are delighted to hear you enjoyed your stay and found the apartment and facilities comfortable and our great location provided the convenience you were looking for :) We are committed to providing all our guests and their families with exceptional service and a memorable and relaxing... More 

Auckland, New Zealand
1 review
4 of 5 stars Reviewed April 12, 2015

George and staff were very helpful, we had a problem with the bed on the first night we arrived and George replaced it in no time with no hassles or complaints. We stayed in a 3 bedroom apartment it was clean, and had everything that we needed. Close to shops etc which was handy for us as we didn't hire... More 

Helpful?
Thank BRatahi
WaterwaysManagement, Front Office Manager at Waterways Luxury Apartments, responded to this review

Thank you so much for taking the time to review your stay at Waterways. We are delighted to hear you enjoyed your stay and found the apartment and facilities comfortable and our great location provided the convenience you were looking for. :) We are committed to providing all our guests and their families with exceptional service and a memorable and... More 

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