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Costa D'Ora Apartments

25 Markwell Avenue, Surfers Paradise, Gold Coast, Queensland 4217, Australia
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1 room 1 adult
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38 Reviews from our TripAdvisor Community

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Sydney, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

the apartments were very clean, the managers very friendly, well worth the money would recommend the place loved the free foxtel close to beach and all shops I give a 5 star rating on price and cleanliness

Helpful?
Thank froggy667
Palmerston North
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We just finished our week stay here over New Years and I would highly recommend this place as affordable accomodation. While it's not the flashiest place in town (basic decor) it certainly caters to all the amenities you could need. In particular we enjoyed having a kitchenette in our apartment so we had the option to eat in and save... More 

Helpful?
Thank NicoleWatts
Trevor H, Manager at Costa D'Ora Apartments, responded to this review

Thank you for your kind words and we thrilled that you had a pleasant stay over the Christmas/ New Year Break. As you know we were very busy, but we still had time to crank the BBQ up Xmas Day & New Years Eve and have few laughs. We hope its not to long before we meet again. All the... More 

NZ
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed November 16, 2015

We had a really bad experience with this place. We booked for 2 nights on a weekend through Wotif using our credit card. On the Friday at about 1pm, someone called Trevor, claiming to be from Costa d'Ora, rang me. He asked me to give my credit card number on the phone as he needed $200 as a deposit. He... More 

Helpful?
Thank LizAndNZ
Trevor H, Manager at Costa D'Ora Apartments, responded to this review

We are sorry to hear that you felt you were dealt with unfairly. We tried to secure a deposit from you so that we could hold the booking. After three attempts to obtain a valid credit card number from you and you were unable to supply one, we were advised by Expedia (owned by Wotif) to cancel the booking. We... More 

1 review
1 of 5 stars Reviewed November 9, 2015 via mobile

I booked the apartment few months back and a deposit of AUD$200 was taken from my account as a confirmation of my stay. I accepted the terms and continued with the plan of staying there. Once i reached there for my holiday, i paid the final balance of AUD$424 for the apartment cost of AUD$624. Then the manager was telling... More 

Helpful?
Thank Siti N
Trevor H, Manager at Costa D'Ora Apartments, responded to this review

Hi Siti & Mohammad We were very surprised & disappointed to receive this scathing review in light of all our email conversations that took place and the fact that you both had a wonderful time whilst you were staying with us. As we explained many times and emailed you all Trust and Merchant Receipts from our EFTPOS Machine that the... More 

Level Contributor
7 reviews
6 hotel reviews
5 of 5 stars Reviewed August 9, 2015

Traveled to Surfers Paradise for a week and stayed at the Costa D'ora. Staff were amazing and welcoming from the first minute we checked in. Room was exactly what we needed, beds were extremely comfortable. Pool area had just been redone, including a BBQ which was free for residents to use. Free undercover parking was included which is always a... More 

Helpful?
Thank Rhiza_12
Sydney, Australia
1 review
1 of 5 stars Reviewed June 24, 2015 via mobile

The photos on the website look nothing like the room. The floor has stains all over it. The doors dont work. Staff were unfriendly and not helpful (drove up from sydney called at 10 asked if i could possibly check in early 1130ish as thats when arriving was told it was fine get here at 1130 get told room wont... More 

Helpful?
Thank MelC1994
Colby M, Manager at Costa D'Ora Apartments, responded to this review

We appreciate your feedback. We apologise if you were unhappy with your stay. We normally encourage guests to approach our staff personally with any concerns so that we have the opportunity to rectify the situation immediately. It is difficult to sort out issues if we don't know about them until later. Regarding not being able to check in earlier, our... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 17, 2015 via mobile

It was a very late check in, as I had booked somewhere else to stay for the couple nights and when I arrived at where I had booked first it was disgusting full of party goers I did not feel comfortable with my 3yr old staying there, so I rang Costa D'ora and they booked me in straight away they... More 

Helpful?
Thank KKMaree
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 16, 2015 via mobile

After booking into a different hotel in surfers paradise, that we decided to leave as it was dirty and awful.. We luckily stumbled upon this little beauty at 930 pm on a Saturday night... They were so accomodating, and given the time of night the manager was waiting for us out front to guide us into the carpark... He even... More 

Helpful?
Thank Kcarter18
Wales
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 6, 2015 via mobile

These apartments were in a great location in surfers, near the observation sky point and all the local nightlife although very quiet during the night therefore no need to worry about noise. The apartment was clean and fresh when we walked in with clean bedding etc. The accommodation had a large bed, tv with cable, balcony and kitchen diner and... More 

Helpful?
Thank chloedavies1992
Sydney, Australia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed February 4, 2015 via mobile

my friend and I were "upgraded" to this hotel after our original room was no longer available and we were disappointed to say the least. our bed had a brown stain on it, the walls were dirty, the couch broken and the according to the tag the pillows should have been replaced more than a year ago(December 2012). our bathroom... More 

Helpful?
Thank Haley H
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