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3.0 of 5 Condominium   |   69 Ferny Avenue, Surfers Paradise, Queensland 4217, Australia
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  • Overview
  • Reviews (22)
  • Photos (15)
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22 people have reviewed this hotel

Traveler rating
    3
    8
    1
    0
    10
See reviews for
7
4
2
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Wagga Wagga, Australia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Have to tell of our experience of Raffles...we stayed as family for a reunion again in July 2014, having stayed there for 2-3 weeks every year for the past 8 years. Our stay has always been pretty faultless with any request met with ease by on-site management. Great BBQ and pool area for sharing with friends. 5 minute walk to... More

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Melbourne
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

My family was very well looked after and we loved the pool area which our balcony overlooked! It's a bit noisy but hey it's the middle of surfers right? Nice facilities and economical. Easy access shops and all the best attractions of the Gold Coast Thanks!

Was this review helpful? Yes 1
Cairns
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I had the misfortune of staying here on the weekend of 2nd August and it was the biggest waste of money ever. We had a 2 bedroom unit on the top floor. We climbed the 3 flights of stairs to get there only to open the door on the shabbiest unit I have ever seen. It was dirty and shabby,... More

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Adelaide, Australia
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 12, 2014 via mobile

Basic 1 room apartment. Simple cooking facilities, washing machine and drier. Right on pacific highway. Spotlessly clean but appears to have been decorated by Ikea. The blinds are not light proof so some of the area lighting enters the bedroom all night. The G: tram although not yet open to the public runs until fairly late and is noticeable. I... More

Was this review helpful? Yes 1
Bay of Plenty
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 29, 2014

I had read the reviews after I booked and was worried. I had emailed ahead and asked if they could mind our bag until check-in, they said they would, but when we got there our room was ready hours before check-in time. The manager was very friendly throughout the entire week we were there and we had no problem with... More

Was this review helpful? Yes 1
Auckland Region, New Zealand
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 28, 2014

Not tiring to be rude but i would not like anyone else on there first trip to the Gold coast to experience what we did... To get this Started i would like to note we did not expect the Hilton however we did expect some sort of self respect in owning a business.We know its a cheap stay but getting... More

Was this review helpful? Yes 3
Cessnock, Australia
1 review
1 of 5 stars Reviewed March 12, 2014 via mobile

I tried to cancel my accommodation and was laughed at and told they would not cancel it, even though I was told I could when I booked. Very bad experience and would not recommend to anyone. Even though it seems great value, I would spend the money elsewhere. Very rude staff and very uncooperative

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Auckland Region, New Zealand
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 1, 2014

Do not book this hotel This hotel is directly next door to the temporary construction depot. All night there where trucks and workers arriving at the depot noise all night reversing squawkers and trucks being loaded we didnt get a full nights sleep while we where there.As for the complex although the room was clean there is a cronic lack... More

Was this review helpful? Yes 1
Singapore
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 26, 2013 via mobile

We were going to stay are Raffles Royale during our trip there only to realise their reception counter closes a 5pm. It was extremely frustrating and tiring to speak to the staff over the phone with the traffic at the background and when the line kept cutting off. If not for getting an aussie prepaid card it'd have been impossible... More

Was this review helpful? Yes 1
Reggio Emilia, Italy
Top Contributor
83 reviews 83 reviews
16 hotel reviews
107 helpful votes 107 helpful votes
1 of 5 stars Reviewed December 21, 2013

I stayed in this horrible hotel during my last holiday in Australia. The room was dirty and really stinking. But the worst thing was the rudity of the manager. She was OFFENSIVE. She OFFENDED me, my country and my family. This is Australia!

Was this review helpful? Yes 3
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Additional Information about Raffles Royale

Address: 69 Ferny Avenue, Surfers Paradise, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $
Hotel Class:3 star — Raffles Royale 3*
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Also Known As:
Raffles Royale Gold Coast/Surfers Paradise

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Amenities

Free Parking Swimming Pool
Hotel Class
Number of rooms
25

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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