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Raffles Royale

69 Ferny Avenue, Surfers Paradise, Queensland 4217, Australia
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Raffles Royale
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A recent review
5 of 5 stars Reviewed February 17, 2015
Zuleika M
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28 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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1 review
5 of 5 stars Reviewed February 17, 2015

Had a really great stay with my two children, mum, dad and my brother also stayed in another apartment. Great to come home to a home feel. Especially needed the washer and dryer with the kids. Great prices and rates. Will go back.

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Christchurch, New Zealand
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 25, 2015

This place is disgusting dirty, mould around doors and windows expand the attached photos dust for Africa.We had to wash cups and cultery before it could be used.Also in a bad state of repair shower door falls off patio door is hard to open and close.She gave us clean sheets as washing machine would not go (you do not get... More 

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 5, 2015

Initial impressions were pretty average as many basic things were missing from the room (plug, scrubbing brush, chopping board, hairdryer which was specifically stated would be available) and staff seemed rushed and unorganised. Eventually received basic items after requesting them. However never managed to get "free unlimited wifi" to work. Excuses were made for missing items rather than apologies. We... More 

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Hobart, Australia
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 20, 2014

Me and my 2 girls. 8 and 12 years old, stayed at Raffles for 9 nights, The staff were great always helpful if you need anything (very nice family run hotel), It was very cheap, neat, clean, comfortable beds, good size 2 bedroom apartment, private balcony, air condition,washing machine, dryer, microwave and everything else you would need. The pool was... More 

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Newcastle, Australia
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed November 17, 2014

Tuesday 18th November 2014 3:25PM (AEST) Since November 2009, I have traveled throughout New South Wales, Queensland and Victoria reviewing and inspecting the quality of accommodation providers from pub hotels with severely poor customer ratings through to superior five star establishments who have missed the mark against a rigorous Quality Assurance model and framework, which is adopted by the Leading... More 

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Brisbane, Australia
1 review
4 of 5 stars Reviewed November 9, 2014

After reading a few reviews, I had my doubts...but as soon as I opened the door I was amazed at the amount of space I had. My own private balcony, fully decked out kitchen, washing machine, dryer, air-con. O.K so a few things weren't fully functional, but at $69 a night, this is the best I've seen for that price... More 

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Wagga Wagga, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 12, 2014

Have to tell of our experience of Raffles...we stayed as family for a reunion again in July 2014, having stayed there for 2-3 weeks every year for the past 8 years. Our stay has always been pretty faultless with any request met with ease by on-site management. Great BBQ and pool area for sharing with friends. 5 minute walk to... More 

Was this review helpful? Yes 2
Melbourne
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 10, 2014

My family was very well looked after and we loved the pool area which our balcony overlooked! It's a bit noisy but hey it's the middle of surfers right? Nice facilities and economical. Easy access shops and all the best attractions of the Gold Coast Thanks!

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Cairns
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 9, 2014

I had the misfortune of staying here on the weekend of 2nd August and it was the biggest waste of money ever. We had a 2 bedroom unit on the top floor. We climbed the 3 flights of stairs to get there only to open the door on the shabbiest unit I have ever seen. It was dirty and shabby,... More 

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Adelaide, Australia
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 12, 2014 via mobile

Basic 1 room apartment. Simple cooking facilities, washing machine and drier. Right on pacific highway. Spotlessly clean but appears to have been decorated by Ikea. The blinds are not light proof so some of the area lighting enters the bedroom all night. The G: tram although not yet open to the public runs until fairly late and is noticeable. I... More 

Was this review helpful? Yes 1
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