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Dorchester on the Beach

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3-7 Garfield Terrace, Surfers Paradise, Queensland 4217, Australia
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Dorchester on the Beach
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50 Reviews from our TripAdvisor Community

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Traveler rating
    35
    9
    2
    2
    2
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28
9
Solo
0
Business
0
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
  • All months
    (50)
  • Mar-May only
    (16)
  • Jun-Aug only
    (12)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (12)
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5 of 5 stars Reviewed 1 week ago

I have recently stayed at Dorchester on the beach with my family. From the moment we set foot in the door we were greeted by the lovely Karen and Michael. They made us feel so welcome , its so great to see old fashioned service is alive and well. Once we got inside our unit the view just blew us... More 

Was this review helpful? Yes
Roseville, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Dorchester on the Beach was the perfect vacation for our family. We were met by managers Karen and Mike who answered all of our questions and showed us to our room. All of us were amazed with this apartment. Right on the beach with and amazing view up and down the beach. The 3 bedroom 2 bath unit with laundry... More 

Was this review helpful? Yes
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Nothing works as in light out door handles hanging off wifi code given never worked Good thing we had a lot to do in town we really didn't like spending time in the rooms at all It's a beautiful location to bad it's been left neglected

Was this review helpful? Yes 2
Karen C, Owner at Dorchester on the Beach, responded to this review

Samantha M - we are very surprised to see your review! We live on site offering 24/7 service to guests who might have concerns with anything including being unable to activate your WiFi code or if light bulbs blow and for any other requirements. Michael had checked the apartment before your arrival and everything was in working order. Of the... More 

Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had tried for many months to arrange a family holiday for September 2016 for 12 of us.This place was the only one out of 5 on the Gold Coast that had the politeness to respond.I mention this as i have for a long time believed Australia has a tourism problem compared with places around the world we have been... More 

Was this review helpful? Yes 2
Karen C, Owner at Dorchester on the Beach, responded to this review

Chris M - We are looking forward to welcoming you and your family for your birthday! Thank you very much for your kind words. Reviews like this make us want to pick up our game even more and we thank you for the encouragement through this wonderful review. Looking forward to spoiling you. Kind regards, Karen & Michael Cross More 

1 review
5 of 5 stars Reviewed June 26, 2015

Just home from a lovely family holiday staying at Dorchester on the Beach. We stayed in a very well appointed family friendly apartment with beautiful views to the beach. The proximity to the beach was fantastic with the kids and the heated pool was also a winner this time of year. Karen & Michael were fabulous hosts with a friendly... More 

Was this review helpful? Yes 1
Karen C, Owner at Dorchester on the Beach, responded to this review

Mrskjaneb - we are thrilled you had a great family holiday on the Gold Coast and that you enjoyed your stay at Dorchester on the Beach. We love welcoming our wonderful guests and families. Without a doubt our beach front location, gardens, pool and BBQ area are always a big hit! Michael and I are humbled by your kind words... More 

1 review
5 of 5 stars Reviewed June 20, 2015

Fantastic location for a family holiday. excellent facilities, friendly and helpful management, amazing views from the deluxe suite (14th floor). Private parking, heated pool (forgot it was winter!). Wonderful time, definitely go back. 🏄

Was this review helpful? Yes 1
Karen C, Owner at Dorchester on the Beach, responded to this review

Briiidgette - its wonderful to escape winter and come to the Gold Coast for a family holiday. Thank you for your super review. We look forward to welcoming you back again soon. Kind regards, Karen & Michael Cross More 

Greater Brisbane, Australia
1 review
4 of 5 stars Reviewed June 17, 2015

Our three day stay at The Dorchester was made all the more enjoyable by the attention of the managers, Karen and Michael. They are a truly genuine couple who would do anything to help anybody. Situated on the beach, the views are amazing, property clean, close to everything. We sighted a dolphin from the balcony. We will be going back... More 

Was this review helpful? Yes
Karen C, Owner at Dorchester on the Beach, responded to this review

Hi Dale0011 - it was great to have you come stay and thank you for your wonderful review. How great to have sited a dolphin from your balcony! Sometimes you can see the whales migrating up and down the coast too from the apartments (depending on the season). We look forward to welcoming you back to one of our deluxe... More 

1 review
5 of 5 stars Reviewed June 9, 2015

Michael and Karen's warm welcome set the tone for a great 3 week stay. They proved to be great hosts, who were friendly and obliging at all times. The views over the coast were superb. We could see all the way from Stradbroke Island down to Tweed Heads from the main living area and even the views from the two... More 

Was this review helpful? Yes 1
Karen C, Owner at Dorchester on the Beach, responded to this review

Hi Moira W - thank you for coming to stay for three wonderful weeks. It was such a pleasure getting to know you and we look forward to welcoming you back again and again. Well, you know that Michael and I love to welcome and spoil our guests. We are delighted you enjoyed our lovely apartments and really appreciate your... More 

Melbourne, Victoria, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 31, 2015

Stayed here in apartment 16 on the 8th floor, nortBig apartment -3 bedrooms and two bathrooms -north facing balcony -sweeping views of the Gold Coast but best of all -right on the beach! Michael and Karen were great hosts -nothing's too much trouble. Used a light surf rod from the apartment with some fresh pipi's (clams) dug from the beach... More 

Was this review helpful? Yes 1
Karen C, Owner at Dorchester on the Beach, responded to this review

Hi Andrew W - fishing right off the beach and even catching some! How awesome. Thank you for the fantastic review. Great to hear you really enjoyed your stay in apartment 16, dining in and dining out at all the good restaurants within walking distance. It is great just to walk out through the pool area and your private beach... More 

North Mackay, Australia
2 reviews
5 of 5 stars Reviewed May 20, 2015

Michael and Karen from the get go were fantastic! The moment you get to the Dorchester, you just know you made the right choice. Up the lift, enter the room and WOW! You could not ask for better views, facilities, cleanliness and security. Beautiful two night stay. Michael and Karen sure are at the top of their profession. The Dorchester... More 

Was this review helpful? Yes
Karen C, Owner at Dorchester on the Beach, responded to this review

BelindaInMackay - We are truly humbled by your review. Michael and I love serving our guests and we are very pleased you enjoyed the fantastic views from your apartment and your time at Dorchester on the Beach. Thank you once again. Please come back and stay again soon. truly humbled, Karen & Michael Cross More 

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