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Suntower Holiday Units

64 The Esplanade, Surfers Paradise, Gold Coast, Queensland 4217, Australia
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1 room 1 guest
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37 Reviews from our TripAdvisor Community

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Traveler rating
    6
    12
    8
    5
    6
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4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Simplified) first
  • English first
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  • All months
    (37)
  • Mar-May only
    (10)
  • Jun-Aug only
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    (4)
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    (14)
All months
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 13, 2015

What a dreadful establishment! Do not stay here! I was talked to like a child by the rude reception lady who quite frankly needs to get a new day job! The apartment was disgusting, everything was dirty. Forgot key to the dingy garage door so I could get up to the room and I was scolded like a child and... More 

Was this review helpful? Yes 3
Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 6, 2015

Stayed for a week with older children and loved this hotel. The management was helpful and pleasant to deal with. The room was clean and had everything we needed for a comfortable stay. Beach is accross the road and within easy walking distance are restaurants and shops. Will happily stay here again.

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Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 30, 2015 via mobile

Was extremely happy with the place, great location, great view, minor issues dealt with straight away and most importantly, great caretakers! Will be staying here again in the future and so long as you don't want fancy and expensive it's perfect for your Gold Coast holiday

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Melbourne, Australia
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed March 16, 2015

Upon arrival very uptight reception staff who operate a reception through a garage shed. Squashy garage you are bound to hit your rental car. You have lift police lady who stares down at you when more than 2 people are in a lift at once. Very low balcony guards, be very careful with little kids or tall people it's a... More 

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Travelers are raving about these Surfers Paradise hotels

Brisbane, Australia
1 review
4 of 5 stars Reviewed February 28, 2015

When we were in a jam at night, the managers were there help. During the day, often greeted with a smile and a wave which made me feel welcome. The location is amazing, right in front of the beach and you sure save when sharing. All the mod cons including washer and dryer as well as a quaint kitchen with... More 

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Albury, Australia
1 review
4 of 5 stars Reviewed February 21, 2015

An older apartment block but we found it to be clean, beds very comfortable & shower pressure good. Close enough to shopping & night life to walk to, but far enough away that there isn't much noise. Pool was really enjoyed too. Staff very friendly & more than willing to help when asked. Great value for money. Would stay here... More 

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1 review
5 of 5 stars Reviewed February 17, 2015

Best place! Definitely coming back again! Best view, nice and clean and big living area! Foxtel Everything needed Included! Definitely recommended 👍😀 Good place for young and old! Right across from the beach! Restaurants and shops so close by! Walking distance of everything 👍

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Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed January 13, 2015 via mobile

The view from each room is absolutely beautiful. The room was nice and clean and had everything we needed for travelling with young kids. The only downfall was there was no air conditioning and we had a bit of trouble with ants. But the location and view is well worth the stay.

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Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed December 31, 2014

The unit that we stayed in was older but well kept; most areas were clean. The facilities however, were really wonky. The lights and ceiling fan kept turning on/off by itself.. mostly in the middle of the night (pretty freaky).. and we were a bunch of girls staying in the apartment, did not make things easier. It was also too... More 

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Canberra, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed August 25, 2014

Please think twice before staying here. Great location in surfers but - I stayed in the Suntower apartments for the night of 16 August 2014. Upon returning to the room, I was 50 minutes late in checking out due to unforseen circumstances. Check out time was 10 am This led the owners to display a range of unacceptable and unprofessional... More 

Was this review helpful? Yes 4
Deanna M, Manager at Suntower Holiday Units, responded to this review

As the Building Manager Of Suntower Apartments let me address the complaint/opinions of the guest of the complaint dated 26 August 2014. Check out time for the guest’s unit was 10.00am as stated on :- His booking confirmation letter / email sent prior to his arrival On the lift notice boards at eye level prior to entry On a specific... More 

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