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4.0 of 5 Condominium   |   2 Fern Street, Surfers Paradise, Queensland 4217, Australia
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A recent review
5 of 5 stars Reviewed July 28, 2014
Kevin W Hamilton, New Zealand
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44 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Hamilton, New Zealand
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2014

Just had 6 days at Emerald Sands,accomadation was very clean and tidy,1 minute walk to beach and 2 minutes to surf club for great meals and very good TAB.And for younger ones Hooters bar just opened down the road that seems to be doing extremely well.

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Melbourne, Australia
3 reviews 3 reviews
5 of 5 stars Reviewed May 31, 2014

Stayed in November and had a great stay. Nice little unit, perfect for couples. Really nicely furnished and the views from the unit we stayed in (6B) were amazing, sitting on the balcony listening to the waves with no road in front was very relaxing, we even saw a dolphin from the balcony one day. Had all the conveniences needed... More

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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 29, 2014

I found Emerald Sands to be excellent value for money. The location is ideal in that you're walking distance from all the highlights of Surfers Paradise, but just far enough away to be nice and quiet. The beach is right across the road, the views are excellent and the local surf club is just a block away. I couldn't ask... More

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Top Contributor
53 reviews 53 reviews
50 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed May 22, 2014

The price and location can not be beaten. The managers were very helpful and pleaseant. Some would say that the room was a little bit tired but it was clean spacious and had everything you need. We will go back again.

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5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed May 20, 2014

Well this place was okay and I probably should have paid more attention to the reviews before booking. The location is amazing. If you are coming to Surfers for the beach and surfing then there isn't much else that is closer for the price. The place was okay, but is hardly 4 stars. The tell tale sign that things are... More

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EmeraldSands, Manager at Emerald Sands, responded to this review

Thank you for your review. In reply to your concerns we note the following: The sign in the lift is to remind children not to jump or fool around as it can trip the lift safety switch, resulting in a callout to Otis. Since the sign was installed 4 years ago we have had no callouts to Otis. All bedroom... More

Senior Contributor
43 reviews 43 reviews
25 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed May 14, 2014

Our problems started with out fridge on arrival was on but hot and would not cool so we told John and he adjusted temp which we had tried already and few hours later was still not cold and was then told we over loaded it which we didn't, I took pictures (well upload) before we were made unload fridge with... More

Was this review helpful? Yes 1
EmeraldSands, Manager at Emerald Sands, responded to this review

Thank you for your review. In reply to your concerns: On check-in the 2 adult guests did not say they had a 3rd person staying until asked at check-out on departure. We don't provide extra linen for an extra guest if we are not informed on check-in even though we did ask how many were staying. We were surprised with... More

Kuala Lumpur
Top Contributor
94 reviews 94 reviews
50 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed March 14, 2014

Stayed here from 7 - 12 March 2014 on the 6th floor. About 30 minutes slow drive from the airport. Location is superb, fronting the beach. Can hear the waves from the sofa. The one bedroom apartment was very spacious enough and so so comfortable. Full fledged apartments, large big tv, fridge, cooking utensils, washing machine, dryer, broom..everything. perfect for... More

Was this review helpful? Yes 2
Top Contributor
69 reviews 69 reviews
24 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 2, 2014

We had a 2 bedroom apartment on the 7th floor. It was well equipped clean and with a great view of the sea. Only 50 metres from the beach and a 15 min walk to Caville Ave it is well located. The apartment was 2 storied so we had 3 balcony's which was a bonus. The kitchen was well equipped... More

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Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 17, 2014

We stayed at Emerald Sands from 6 Jan-16th Jan 2014, and i must say we had the best time ever.Apartment was ocean view 4b and we hardly saw any of our neighbours as it felt like we were the only ones there lol, but i was reminded it had a no vacancy and was all filled up....We cooked some meals... More

Was this review helpful? Yes 1
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 30, 2013

Had a lovely time at Emerald Sands which is right on the beach with fantastic views of the beach from every window. It was conveniently located in easy walking distance of Cavill Av, Q1, Broadbeach and other dinner and shopping hotspots. We stayed in a 2 storey family unit right at the top in the middle and could see whales... More

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Additional Information about Emerald Sands

Address: 2 Fern Street, Surfers Paradise, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $
Hotel Class:4 star — Emerald Sands 4*
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Also Known As:
Emerald Sands Gold Coast/Surfers Paradise

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Room/suite (7)
Dining (5)
Bathroom (2)
Hotel & grounds (3)
Pool/beach area (2)
Family/play areas (2)
Other (6)
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