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Wyndham Surfers Paradise

Certificate of Excellence
3018 Surfers Paradise Blvd | (Cnr Markwell Ave), Surfers Paradise, Queensland 4217, Australia (Formerly Azzura Surfers Paradise Resort)
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Wyndham Surfers Paradise
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Wyndham Surfers Paradise
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368 reviews from our community

Traveler rating
    174
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    40
    23
    6
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135
111
6
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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Petaling Jaya, Malaysia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived at Wyndham Hotel Gold Coast after a long flight in with a transit at Sydney. Check-in was seamless and super smooth which was really good considering how tired we were. My request for a room on a high floor was already done and we stayed on the 17th floor. Studio apartment was really spacious and well equipped. Kitchen was... More 

Review collected in partnership with Wyndham Hotel Group

Was this review helpful? Yes 2
WYNSurfersParadise, Guest Relations Manager at Wyndham Surfers Paradise, responded to this review

Hello Vernael Jonathan, It was a pleasure to provide you with a memorable holiday experience, and our team is thrilled that you enjoyed your stay with us. We will pass on these comments to our check-in staff, who aim to really give you such a great experience and a seamless and efficient time during your arrival to Wyndham Surfers Paradise.... More 

Auckland, New Zealand
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Found the position and the room great. However the beds were terrible and the bar service seriously uneducated. Making a cocktail was a joke. We have a family of six and it would have been better for us to have booked two rooms. Do you have adjoining rooms?We also would stay much longer.

Review collected in partnership with Wyndham Hotel Group

Was this review helpful? Yes 1
WYNSurfersParadise, Guest Relations Manager at Wyndham Surfers Paradise, responded to this review

Greetings Nancy C, Thank you so much for dropping us a lovely review, we enjoyed having you and the family here earlier this month. Many apologies in reference to the Bar staff knowledge of cocktails. We will pass on this feedback to ensure our food & beverage team can nail those cocktails on request! Feedback is such an important aspect... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

All the staff where friendly and helpful, the rooms where clean and tidy. we stayed with three other couples and their opinions where the same as ours, so over all we are very happy with our stay at the Wyndham Apartments Surfers paradise.

Review collected in partnership with Wyndham Hotel Group

Was this review helpful? Yes 1
WYNSurfersParadise, Guest Relations Manager at Wyndham Surfers Paradise, responded to this review

Hello David P, Thank you so much for taking the time to send in your review. We loved having you and the family here. It is great to hear that we are on track in terms of our Count on Me! Service style and we will be sure to pass on this encouraging feedback to our beautiful staff. Would love... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Got to be the best personal service I've ever received at a hotel, so kind and helpful, the staff made this weekend a breeze, room was lovely, neighbours a bit loud but that's fine. Great pool, the bbq area Is brilliant for families with kids✌🏼️

Was this review helpful? Yes 1
WYNSurfersParadise, Guest Relations Manager at Wyndham Surfers Paradise, responded to this review

Hello Nikita L, Thanks a bunch for the lovely words; we really appreciate your feedback! Our staff are exceptional at what they do, and our Count on Me! Service style is our pride and joy. We are very excited to welcome you back soon, please keep in touch when you are visiting the Gold Coast again. Kind Regards, Wyndham Surfers... More 

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Wyndham provided a great central location for our needs with a clean and comfortable unit with great views. The service was exceptional and made our stay for a family wedding that much more pleasureable

Review collected in partnership with Wyndham Hotel Group

Was this review helpful? Yes
WYNSurfersParadise, Guest Relations Manager at Wyndham Surfers Paradise, responded to this review

Hi Gary R, Thank you for rating us so highly on Trip Advisor, we really appreciate the kind words and we very glad that you chose to stay with us during your travel to the Gold Coast. We will pass on your excellent feedback to our excellent staff, they will be thrilled to hear this. Hope to see you in... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed on level 17, beautiful views of beach and river. Rooms modern and fresh. Easy walking distance to the mall, beach Tram service located just out of Hotel. Recommend location for small children , elderly and the young.

Review collected in partnership with Wyndham Hotel Group

Was this review helpful? Yes
WYNSurfersParadise, Guest Relations Manager at Wyndham Surfers Paradise, responded to this review

Greetings michellegZ7187TC, We are glad that you thoroughly enjoyed your time with us, and thank you so much for a lovely review, we really appreciate the kind words. You are right, those views are amazing and the sunsets over the hinterland are at their best at this time of year. We hope to see you again soon. Kind Regards, Wyndham... More 

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stay regularly at the Wyndham hotels, and frequently visit the surfers paradise Wyndham. Always a pleasure. The staff are exceptional and set this property aside from the rest in the city. Rooms are still in good condition, far more so than other resorts in the area. We opt for the sunset/hinterland view, that sunset is amazing. This is our... More 

Was this review helpful? Yes
WYNSurfersParadise, Guest Relations Manager at Wyndham Surfers Paradise, responded to this review

Hello the sebastian_12, We love having you here, and we thank you for taking the time to send in your review. We will pass on your feedback to our staff, they will be thrilled to hear your comments. Looking forward to seeing you soon. Kind Regards, Wyndham Surfers Paradise. More 

Sydney, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a terrific apartment for our family.(2 Adults+ 2 Teenage boys). The location was close to the beach and to Surfers Paradise and easy access to public transport (a great tram system now operates) and to everything on the Gold Coast.

Review collected in partnership with Wyndham Hotel Group

Was this review helpful? Yes 1
WYNSurfersParadise, Guest Relations Manager at Wyndham Surfers Paradise, responded to this review

Hello David & Gillian D, It was such a pleasure to welcome you and the family earlier this month, we are glad that you enjoyed the apartment and our location. Hopefully see you all soon again! Kind Regards, Wyndham Surfers Paradise. More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

We were very disappointed staying here to say the least. The room was very overpriced, and was supposed to be a 'deluxe suite'. While it was large, it was very run down, the furniture was old and shabby, our TV and bed were broken, our fridge buzzed and vibrated constantly, our hot water service was loud and its temperature constantly... More 

Was this review helpful? Yes
WYNSurfersParadise, Guest Relations Manager at Wyndham Surfers Paradise, responded to this review

Greetings matts_trip_reviews, Thank you for taking the time to send in your comments to use via trip advisor, we really appreciate all kinds of feedback and will take your advice on board. We value you as a guest, and understand that there seems to be a shortfall of us meeting your expectations during your recent visit earlier this month. If... More 

Gold Coast, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

My partner and I specifically chose an apartment at Wyndham Hotel because of the comfortable king bed I had whilst staying there only a few weeks ago. When we arrived the room was not as 'deluxe' as stated and the king bed was two single beds pushed together with an obvious uncomfortable hard bump in the middle of the bed.... More 

Review collected in partnership with Wyndham Hotel Group

Was this review helpful? Yes 1
WYNSurfersParadise, Guest Relations Manager at Wyndham Surfers Paradise, responded to this review

Hello Anna B, We thank you for choosing to return and stay with us again after a positive experience a few weeks prior. It is clear to us that we did not meet your expectations, and rightfully so. There are a few shortfalls in room presentation that you have experienced and I would love the opportunity to hear more in-depth... More 

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