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All 92 Surfers Paradise accommodations

Promenade Apartments

18-20 Orchid Ave., Surfers Paradise, Queensland 4217, Australia
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A recent review
5 of 5 stars reviewed 2 weeks ago
DarbyReid Melbourne, Victoria, Australia
  • Overview
  • Reviews (23)
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23 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Melbourne, Victoria, Australia
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed 5 nights at Surfers for a winter break. We read the mixed reviews on these apartments and were surprised with how good they were. The apartments are dated however if you are out and about and need a base then for the price and location we would recommend them. It can be noisy at night due to close... More

Was this review helpful? Yes 1
Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 4, 2014

My husband and i stayed 5 nights in surfers at the promenade, and what a 5 nights it was. Firstly i'd like to say how lovely and helpful the staff were, could not fault the service at all. The room we had was on the 7th floor, soon as we got out of the lift we could smell an awful... More

Was this review helpful? Yes 1
Bendigo, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 12, 2014 via mobile

The location is excellent, a little noisy at night, but apart from that excellent. Everything within walking distance including Cavill Mall and the beach. Lots of restaurants to choose from all close by. The room was a little old but everything was very clean and had everything we needed including a beach view!!

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 10, 2014 via mobile

Stayed here for 10 days with my little girl in a 1 bedroom on the fifth floor. First night was very noisy due to the late night work on the rail system. Heard all the noise from the clubs/pubs on Friday and Saturday nights. bathroom door handle broke. Mould in the shower. Dryer had no filter so fluff was everywhere.... More

Was this review helpful? Yes 1
Gladstone, Australia
1 review
2 of 5 stars Reviewed May 10, 2014 via mobile

The location is perfect, right smack bang in the middle of surfers paradise. There is an amazing little Asian allyway right next to the hotel filled with dumplings, noodles, ramen and chinese. We stayed on level 7. The rooms are very small and dirty. The aircon remote was broken, tv remote had flat batteries and there was a god awful... More

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Dapto, Australia
2 reviews
2 of 5 stars Reviewed March 14, 2014 via mobile

Very disappointed with our recent stay! Rooms were ok, living area was small and didn't have adequate seating ( one 2-3 seater lounge for a room suitable for 5 people), we found an opened condom wrapper on top of the microwave in our room, rooms had windows that opened with no screens on them (on the 9th and 6th floors),... More

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12 reviews 12 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 6, 2013 via mobile

Me and my family stayed here for one week at the promenade apartments. I arrived before my family as I was flying from Europe and arrived at 9.30 to drop my bags but lorinda who was there when I arrived gave me a key and I was able to check in straight away even though the check in is not... More

Was this review helpful? Yes 1
Wilmington, North Carolina
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 19, 2013

I rented the penthouse for a few days. Apartments overlook the main street and associated night clubs and bars Depending where one was sleeping the noise was "reaching up" to our 11th floor. There was also construction noise during the night. Pros Location was easy walking distance to the beach Lots to choose from the restaurant scene In the middle... More

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 3, 2013 via mobile

Not only are the rooms in terrible condition, but the customer service is the worst I have ever experienced, these people should not be running a hotel, reception hours are shocking they are never open to provide assistance and if you do need help they really don't want to provide it. Checked out after 2 hours that's how bad it... More

Was this review helpful? Yes 2
Ballarat, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 31, 2013

Stayed at Promenade Apts in July 2013. Found location to all that is happening in Surfers Paradise excellent. Friendly and helpful managers and the apartment had everything we needed, very clean and great view from balcony. Will definately be back Joan Victoria.

Was this review helpful? Yes 1
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Additional Information about Promenade Apartments

Address: 18-20 Orchid Ave., Surfers Paradise, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $
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Also Known As:
Promenade Apartments Gold Coast/Surfers Paradise

11 photos of this hotel

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Dining (1)
Room/suite (2)
Pool/beach area (1)
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  • Can tickets for local attractions be purchased at the front desk?
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  • At what time does the pool open each day?

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