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All 90 Surfers Paradise accommodations

Promenade Apartments

18-20 Orchid Ave., Surfers Paradise, Queensland 4217, Australia
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A recent review
4 of 5 stars Reviewed November 6, 2013
04sarah nz
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18 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Dapto, Australia
1 review
2 of 5 stars Reviewed March 14, 2014 via mobile

Very disappointed with our recent stay! Rooms were ok, living area was small and didn't have adequate seating ( one 2-3 seater lounge for a room suitable for 5 people), we found an opened condom wrapper on top of the microwave in our room, rooms had windows that opened with no screens on them (on the 9th and 6th floors),... More

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nz
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 6, 2013 via mobile

Me and my family stayed here for one week at the promenade apartments. I arrived before my family as I was flying from Europe and arrived at 9.30 to drop my bags but lorinda who was there when I arrived gave me a key and I was able to check in straight away even though the check in is not... More

Was this review helpful? Yes 1
Wilmington, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 19, 2013

I rented the penthouse for a few days. Apartments overlook the main street and associated night clubs and bars Depending where one was sleeping the noise was "reaching up" to our 11th floor. There was also construction noise during the night. Pros Location was easy walking distance to the beach Lots to choose from the restaurant scene In the middle... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 3, 2013 via mobile

Not only are the rooms in terrible condition, but the customer service is the worst I have ever experienced, these people should not be running a hotel, reception hours are shocking they are never open to provide assistance and if you do need help they really don't want to provide it. Checked out after 2 hours that's how bad it... More

Was this review helpful? Yes 2
Ballarat, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 31, 2013

Stayed at Promenade Apts in July 2013. Found location to all that is happening in Surfers Paradise excellent. Friendly and helpful managers and the apartment had everything we needed, very clean and great view from balcony. Will definately be back Joan Victoria.

Was this review helpful? Yes 1
Belfast, United Kingdom
Top Contributor
55 reviews 55 reviews
17 hotel reviews
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed March 30, 2013

Stayed in surfers for a few days during our trip to sydney, These apartments are in a great location, great views over the ocean and well equipped for a short stay. Surfers is also a great place to visit and a great holiday experience....young people will love it!!!!

Was this review helpful? Yes 3
Sydney, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 9, 2013

We holidayed in Surfers Paradise December 2012 - January 2013 for 5 nights over new years. Had a perfect stay at Promenade Apartments. Everything was clean, neat and tidy, had a lovely pool and spa which was in full sun all day. Great location in the middle of surfers we were so close to everything, staff were lovely and very... More

Was this review helpful? Yes 2
Sydney, Australia
1 review
5 of 5 stars Reviewed November 14, 2012

family of four with 2 young kids - great location, clean and neat, kids loved the pool and spa - perfect location - is great value for the price - good affordable family accommodation in a prime location - cheerful and friendly staff

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Melbourne, Victoria, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 19, 2012

In need of complete refit. Needs a paint job, light switches falling apart as well as bed linen. Not cleaned very well as mould in shower and also shower door broken, dust under beds and couch. Can't believe that had beds on wheels on floorboards, not good when you have young kids. Was sent a receipt stating I was staying... More

Was this review helpful? Yes 2
Broadbeach, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 20, 2012

I attended a 21st birthday around September 2011. I got stuck at around midnight to get back in. I asked the guy from the Promenade where the inercom was he said shhhhh I'm busy! Wait!! Said Abruptly and aggessively. He wouldn't show the intercom me but instead got the bouncers at Players to bully me when my friend came down... More

Was this review helpful? Yes 2

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Additional Information about Promenade Apartments

Also Known As:
Promenade Apartments Gold Coast/Surfers Paradise
Address: 18-20 Orchid Ave., Surfers Paradise, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Free Breakfast Kitchenette
Hotel Style:
Ranked #68 of 90 Specialty lodging in Surfers Paradise
Price Range (Based on Average Rates): $
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