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Mantra Circle on Cavill

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9 Ferny Avenue, Surfers Paradise, Queensland 4217, Australia
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Mantra Circle on Cavill
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Mantra Circle on Cavill
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1,061 Reviews from our TripAdvisor Community

Traveler rating
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    328
    138
    79
    71
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Mantra Circle on Cavill
See the most recent reviews
Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 14, 2013 via mobile

I stayed here for seven nights in early July with my wife and two kids.When we first entered the room we were impressed with the amazing view of the ocean and as far as Coolangatta,as we were on the 30th floor.We were in a two bedroom ocean spa suite.But the delight quickly soured as we looked around and found everything... More 

Was this review helpful? Yes 5
Katie S, General Manager at Mantra Circle on Cavill, responded to this review

Dear Geeman3178 & family Please accept my sincere apologies for the standard of accommodation as you have described. To be honest, I am very shocked with your findings and also disappointed that the team was not able to rectify any of these issues for you during your stay. I have fully investigated your comments and we have completed a full... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 14, 2013

My partner and I stayed here in one of the ocean view spa apartments for two nights for the weekend 12/07 - 14/07 and it was a very good experience. Check in was quick and easy, we got there around 3pm so we must've beat the 2pm check-in rush. Parking was much easier than i thought it would be after... More 

Was this review helpful? Yes 1
Katie S, General Manager at Mantra Circle on Cavill, responded to this review

Dear Sambo16o7 Thank you for your positive review, it is always great to hear from our guests about their experience overall at the property. I am glad the check in and car parking was accessible and smooth for you on your arrival day. I take your feedback on board about the lounge suite in the apartment; we are currently working... More 

Sydney, Australia
Top Contributor
91 reviews 91 reviews
39 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed July 14, 2013

Stayed here twice for girls weekend away. Great location and hotel. Both times stayed in the two bedroom apartments which are nice and big. My only criticism would be our first stay the bathroom had a clear window to the bedroom which didn't have a curtain ( we didn't realise it was meant to have one until our next trip)... More 

Was this review helpful? Yes 1
Katie S, General Manager at Mantra Circle on Cavill, responded to this review

Hi Frequentflyer122 Great to see your review after your return stay with us in one of our spacious two bedroom apartments. We have completed the window blinds on the entire bathroom windows so there should be no privacy issues moving forward for friends travelling together! We hope to see you all return soon for another girls weekend away. Kind Regards... More 

Auckland, New Zealand
Contributor
16 reviews 16 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 14, 2013

We stayed for 3 nights in a 2 bedroom apt. the room was very clean and kitchen well appointed with kitchenware. the only thing they have over looked is luggage stands. the bathrooms were large and the shower had great pressure. a starter pack is supplied with shampoo, conditner, body lotion and soap. in the kitchen you find another started... More 

Was this review helpful? Yes
Katie S, General Manager at Mantra Circle on Cavill, responded to this review

Hi Jinnyt Great review with all the details to assist any reader with a recommendation that Mantra Circle on Cavill is a great accommodation option. You have included all of the key points including the location being close to everything in Surfers Paradise. Thank you also for your kind feedback acknowledging our friendly housekeeping team and also the cleanliness and... More 

Perth, Australia
Top Contributor
62 reviews 62 reviews
22 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed July 11, 2013 via mobile

Our serviced one bed apartment had a wonderful view of the exciting Surfers Paradise. The unit was well-equipped and furnished. We were close to all amenities. The balcony was a great spot to sip a glass of wine and watch the skyline. We would stay here again.

Was this review helpful? Yes 1
Katie S, General Manager at Mantra Circle on Cavill, responded to this review

Hi VickiL Thank you for your review – glad you enjoyed the amazing views whilst enjoying a glass of wine, relaxing on the spacious balcony. Regards Katie Scholes – General Manager More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 11, 2013

I booked a winter deal at Mantra and requested an 8am check in because we arrived on the Gold Coast at 7.30am. We arrived at the hotel and were told the rooms were starting to be cleaned then which was around 8.15am. We went to have breakfast on Cavill avenue, came back to the hotel at 10.30am and the room... More 

Was this review helpful? Yes 2
Katie S, General Manager at Mantra Circle on Cavill, responded to this review

Stfvrt – sounds like we didn’t get everything quite right with your stay and for this I would like to apologise. We do endeavour to meet all guest requests however we are unable to guarantee and accommodate early arrivals prior to 2pm unless the apartment is available. The bedding requests are also a request as our two bedroom apartments generally... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 9, 2013

I have stayed at the mantra several times and I am always impressed. There is no other place I will stay when at the Gold Coast Thank you for providing exceptional service every time. I have always highly recommended your hotel to all friends and family. The facilities are more then adequate and the views are breathtaking. Every apartment provides... More 

Was this review helpful? Yes 1
Katie S, General Manager at Mantra Circle on Cavill, responded to this review

Love reading your review – sounds like you are a loyal and regular guest that enjoys the Mantra experience time and time again. Thank you for your recommendation and review to highly recommend Mantra Circle on Cavill to your family, friends and Trip advisor community. Regards Katie Scholes – General Manager More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 8, 2013 via mobile

My partner and I stayed in a one bedroom apartment for a week for my bday in feb. We thought it was a really awesome motel in a brilliant location!! I personally haven't stayed anywhere that nice before although I have stayed at a lot of other mantra motels, and they were also very nice but this one, for us... More 

Was this review helpful? Yes
Katie S, General Manager at Mantra Circle on Cavill, responded to this review

Thank you for your amazing and awesome review. Again, it is so good to see our guests write about their amazing experience to assist others in selecting and recommending Mantra Circle on Cavill. Sounds like you enjoyed the location and being in the heart of Surfers Paradise. Thank you again! Regards Katie Scholes – General Manager More 

Sunshine Beach, Australia
Contributor
13 reviews 13 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed July 5, 2013 via mobile

We booked a 2-br apartment recently. We have stayed at Mantra at other locations and each time, we left feeling more than a little disappointed. We were greeted with very tired looking staffs and made our way to an otherwise fantastic room if you overlook the lack of cleanliness. We were given a room on the 40th floor and i... More 

Was this review helpful? Yes 1
Katie S, General Manager at Mantra Circle on Cavill, responded to this review

Dear Michelle_b409 Thank you for taking the time to provide us with your feedback on the apartment following on from your recent stay with us. I will complete a full investigation into the apartment you have described to rectify any cleanliness issues and to ensure all of our apartments are presented to our high Mantra Standard. Regards Katie Scholes –... More 

1 review
2 of 5 stars Reviewed July 5, 2013 via mobile

The first thing me and my husband noticed when we entered our unit on level 19 of the south tower was the untidy/unclean way the unit was presented. Crumbs on the floor, tables/benches not wiped down, dodgy patched up wall in the main lounge, HEAPS of mould in the ensuite! This on top of the TV not working when we... More 

Was this review helpful? Yes
Katie S, General Manager at Mantra Circle on Cavill, responded to this review

Thank you for your review. At Mantra Circle on Cavill we really appreciate receiving such feedback either during your stay or directly after your stay. This allows the property to complete a full investigation into what processes and procedures internally have failed for the apartment to be presented as described. I can assure you that we have a very dedicated... More 

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