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Anchor Down Apartments

25 - 27 Peninsular Drive, Surfers Paradise, Queensland QLD 4217, Australia (Formerly Whelan Street)
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Anchor Down Apartments
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Anchor Down Apartments
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55 reviews from our community

Traveler rating
    20
    21
    3
    2
    9
See reviews for
36
5
Solo
0
Business
0
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (55)
  • Mar-May only
    (16)
  • Jun-Aug only
    (7)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (11)
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2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Can't recommend this place enough we have stayed here twice now and will be returning again in five months so close to everything and such a relaxing environment if u are looking for a place to stay DONT THINK no more just do it u won't regreat it

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1 review
5 of 5 stars Reviewed November 27, 2014

Just in the week being here at schoolies I have had an amazing time. I think the amazing time was mainly because of the staff that work here. This includs the security and the front desk staff. I'd like to especially mention Danielle and Toni at front counter, they would go above and beyond just to help us out with... More 

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Broadbeach, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2014

We recently decided to stay in Surfers Paradise for a couple of nights, and what a pleasant surprise. Our host Erika was such a friendly and helpful person who went out of her way to make sure we were happy with everything. She gave us some great tips on restaurants and we invited her to come with us on our... More 

Was this review helpful? Yes 1
Noosa Heads
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 28, 2014

We totally enjoyed our stay at "Anchor Down". Very conveniently located to the centre of Surfers Paradise, and only a short stroll to the beach. Our apartment on the top floor ( unit 23), north facing and overlooking the pool, was clean and in very good condition, it had everything we needed. Plenty of dish washing liquid and a spare... More 

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Erika P, Manager at Anchor Down Apartments, responded to this review

Dear purefunnoosa, Thank you for this 5 star review of Anchor Down Holiday Apartments – reading it has made my day! I am so happy that you enjoyed your stay with us and even more thrilled to read that you will definitely be back. Thanks again for your kind words and warm recommendation; we hope to welcome you back again... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 1, 2014

We arrived to be told that we need to wait 30 mins for the room as it was being cleaned. Three hours later we were finally allowed in our room. Once we entered the apartment I was grossed out! Shower had mould, bed were so uncomfortable, sand all through the apartment. Make sure if you need to use the toilet... More 

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Erika P, Manager at Anchor Down Apartments, responded to this review

Dear Kellie W, Thank you for your feedback. We welcome all comments from guests whether good or bad as it helps us to see areas that we are performing well in and those that may need attention. I am happy to hear that our convenient location was to your liking, however disappointed that other aspects weren’t to your expectations. I... More 

Christchurch, New Zealand
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 4, 2013

A central location, walking distance to the Surfers Paradise shopping, restaurants and bars. We stayed in a ground floor apartment by the pool with a well planted for privacy, outdoor area and gardens. The beds and furniture were very comfortable, the kitchen was well stocked with equipment, although the glasses and crockery required a wash before use. The apartment was... More 

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ADKK77, Manager at Anchor Down Apartments, responded to this review

Dear Cornusrose, Thank you for your lovely review of Anchor Down Apartments. We are so pleased that you enjoyed your stay with us, particularly our convenient location. Being so central makes it easy for all of our guests to explore the beautiful Gold Coast. All of our apartments are individually owned and do differ in style. Thank you for your... More 

Sydney, Australia
1 review
1 of 5 stars Reviewed November 4, 2013

Disgraceful service ... Car space to small. .. Damaged car no help from management .... Room described not at all what was sold on over phone purchase ... Was told to call police to get any refund ... Paid for nine nights.... Was told to ring police to even get any money back.... I had to ring police ... Management... More 

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ADKK77, Manager at Anchor Down Apartments, responded to this review

Dear Adkjs, Thank you for leaving your review. I would like to clarify the point you raised about the car park. While the car park you were allocated may be small, it is still able to comfortably fit a 4WD in it. I apologise if you feel it is our fault that you damaged your car but we supply the... More 

Auckland Region, New Zealand
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 6, 2013

Handy location to Surfers main arcade - only 5-10 minutes to everywhere in Surfers. Clean apartments - ideal for families. Friendly staff. Parking underneath. Pool popular with kids - well sheltered from wind.

Was this review helpful? Yes 1
Brisbane, Australia
1 review
5 of 5 stars Reviewed June 15, 2013

Anchor Down apartments are centrally located within an easy walk to the main area of Surfers Paradise. With undercover secure parking and away from the noise of the clubs etc it is a great place for families. Our family with two small children has stayed here twice without any complaint. The apartments are clean and roomy with excellent facilities. The... More 

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Adelaide, Australia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 6, 2013

did not get our apartment request that was promised due to having baby wanted ground floor and was put on first, noisy back packer hostel opposite, lot of young groups checking in with noisy partys at night spa never working seen 4 rooms while there due to them stuffing up our room and friends staying and none are anything like... More 

Was this review helpful? Yes 1
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