We arrived to the Panorama Towers to find that our booking we had made through WebJet had not gone through, so spent over an hour waiting at reception for the manager to try and sort it out. When we were finally shown to our room, it was a real let-down. It was nothing like it was port raid on the... More

After staying at hundreds of hotels and accomadation houses throughout the world its always pleasing to recieve personalized service from a hotel or complex manager who genuinely cares about the satisfaction and comfort of all guests and residents staying at his establishment. When arriving at Panorama Tower (surfers paradise Goldcoast) I required And requested the services that usually dont fall... More

After a long flight/drive arrived at P.T unable to enter the security gates, rang the after hours number only to find our key was not in the lock box, had to wait for owner to be contacted and to come let us in. The view was amazing and location perfect. Was disappointed to find empty beer can/bottle in the bathroom... More

Arrived at panorama last night and the manager was arguing with another customer, bad start. The office was a mess and he had trouble finding our paperwork or keeping ontop of our conversation. Entered our room to find smoke-stained walls, filthy carpets, lights not working, dirty out of date sheets. No knifes and forks, broken tv, broken aircon. There was... More

Loved every minute of the stay.great if your on a budget.friendly staff and are always willing to lend a helping hand.gold coast should be about getting out & about not staying in all day therefore the location is perfect for the price. Max & Said

For staters to all the people having a sook about the check in times anyone who stays in motels knows that check ins ARENT till 2pm. Anyways I have stayed at Panorama Tower at few times now and never had a problem with any of the rooms that I have stay in with my family. The views are amazing. I... More

My husband, I and our two youngest children booked a "deluxe" 2 bedroom apartment in early January 2013. The booking was for 3 nights , a treat from our eldest daughter for our recent 50th birthdays. We are from Sydney but had stayed with family on Bribie Island for a week and drove down to Surfers arriving at 12 midday.... More

I was meant to stay there 6 nights with my children but that turned into 1 night, what a disgrace. ceiling fans broken, shower broken, washing machine broken, leaking windows, furniture that old and never been cleaned, the couch had stains all over it. Couldn't use the kitchen properly because it was disgusting and dirty. On arrival the manager asked... More

Never stay in this disorganized location. Lost booking , wanted 4 nights in a deluxe room had only three nights available due to double booking his rooms, Said it had not been paid for when in fact it had been fully paid for for 4 nights. The manager was rude, could not give a dam about the fact that we... More