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Surfers Beach Resort One

199 - 201 Surf Parade, Surfers Paradise, Queensland 4217, Australia
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Surfers Beach Resort One
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A recent review
5 of 5 stars reviewed 3 days ago
Leepui London, United Kingdom
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53 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • Portuguese first
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    (53)
  • Mar-May only
    (14)
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London, United Kingdom
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 days ago NEW

I spent a week in Gold Coast in July before and after the Marathon. I picked this place according to booking.com ratings. It does not come with a beach view --- but who would need (and pay for) that if it the beach is just 50 metres away anyway? More importantly, it is less than 100 M or so from... More 

Was this review helpful? Yes
tweedle8, Owner at Surfers Beach Resort One, responded to this review

Hi Leepui Great effort in partaking and completing your marathon. Having managed a couple many years ago i understand the effort and training required. You have spoken so openly and honestly about our accommodation and we truly appreciate that. Kindest regards Paul & Sylvia More 

Christchurch, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 14, 2015

Have just spent 7 nights here. Great location with a bus stop right outside, so easy to get to around. The apartment was well set out with all the facilities you need - cable tv, kitchen, laundry area. The managers were extremely helpful and helped us with booking our entertainment. Would definitely stay again.

Was this review helpful? Yes
tweedle8, Owner at Surfers Beach Resort One, responded to this review

Hi Julie Thanks for you and Philip choosing to stay at our resort..We love it, and still enjoy seeing and reading guest reviews after 12 years. A stamp collector is a philatelist but my research tells us a pen collector isn't categorised. Don't hesitate to pop in should you return to Surfers. Kindest regards Paul & Sylvia More 

Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 12, 2015

My Fianceé, now wife had stayed in this resort for 8 nights in May, 2014. I enjoyed my stay here, it was ideal enough for the both of us the enjoy the self contained apartment so we could make food and relax at night, the apartment had Cable TV, a nice balcony and swimming pool. Located very near the beach... More 

Was this review helpful? Yes
tweedle8, Owner at Surfers Beach Resort One, responded to this review

Ok I've had enough Contacted Trip Advisor regarding this review and they assured all was in order. Not so. Have tried to re email Trip Advisor about this review and it is blocked. Well let's have it your way. Mr Shaun definitely stayed in our resort in 2014. I took the liberty to phone him to enquire about his review... More 

Kapiti Coast, New Zealand
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 15, 2015

We stayed there about a year ago and thoroughly enjoyed it. We were in room 18? on the third floor. Because it's a small place (only 9 rooms I think), we nearly always got the pool to ourselves. The managers were friendly and helpful. The rooms are all self contained with balcony. I am surprised that tripadvisor allowed 2 bad... More 

Was this review helpful? Yes
tweedle8, Manager at Surfers Beach Resort One, responded to this review

Hi Stephanie Just been checking our Trip Advisor listing and spotted your review. So nice of you to reflect on your stay and make very appropriate assessments of our resort. As you say it may not have the size of others but you tend to have the facilities to yourself. Warmest regards Paul & Sylvia More 

Brighton, United Kingdom
Level Contributor
36 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 7, 2015

Thought the place was extremely well prices for what we got! Lovely size lounge area. Excellent kitchen facilities and nice clean bedroom and bathroom. Few minutes walk to the beach and about a 20 min walk to town which was a lovely walk along the beach anyway. The owners were so nice and helpful. Wifi and air con were good... More 

Was this review helpful? Yes
tweedle8, Owner at Surfers Beach Resort One, responded to this review

Hi Alex Great to read you enjoyed your week here and those beach walks.Think i might tag along with you in the future as you are very well traveled.Good news is the wifi of 500mb is free and is in your room.We do understand everyone's usage can vary markedly. Cheers Paul More 

Gloucester, United Kingdom
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed February 23, 2015 via mobile

Firstly just have to say Paul and Sylvia are great and so friendly. The room was clean and had everything we wanted, the kitchen was well equipped and even had things like dishwasher powder so you didn't have to buy things like that. At first we thought the pool was a lot smtaller than we thought but it turned out... More 

Was this review helpful? Yes 1
tweedle8, Owner at Surfers Beach Resort One, responded to this review

Hi Carly Appreciate you taking the time to right a review from your stay.So nice that you enjoyed your time here and you enjoyed the facilities.Particularly the pool which generally speaking you have to yourself. Kind regards Paul More 

Morisset, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed November 19, 2014 via mobile

Stayed for 2 nights after our original 4 nights was cut short by extremely horrible managers who questioned us, intimidated and made us so uncomfortable after entering our room we asked for a refund. This is not the place to stay if you are young, have a family or plan on making any noise or having any visitors whatsoever. cant... More 

Was this review helpful? Yes 1
tweedle8, Manager at Surfers Beach Resort One, responded to this review

2 days was too long for us as managers. We have a no party policy and have always requested that guests respect others in the resort. Removing mail from another apartment,secreting extras in and giving access to the resort to people not staying does not fit with our code of conduct we expect people staying to adhere to. More 

Christchurch, Canterbury, New Zealand
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 25, 2014

We have stayed here 3 times now and every time has been great. We love the location with it's easy access to buses and of course the new trams. This place is a wee gem, it is quiet and peaceful, the family have always had the perfectly heated pool all to themselves and the BBQ area is great for a... More 

Was this review helpful? Yes
tweedle8, Manager at Surfers Beach Resort One, responded to this review

Thanks Lxyloo for coming back for a 3rd stay. We truly appreciate your comments and look forward to welcoming you back again sometime in the future More 

Christchurch, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 18, 2014

An excellent location - We walked to Broadbeach to dine each night, a few minutes walk to the beach, and a pleasant stroll to the main Surfers beach shopping centre - right in the middle of all three places. A great room, clean and tidy with a nice layout. A very pleasant week!!!

Was this review helpful? Yes 2
tweedle8, Manager at Surfers Beach Resort One, responded to this review

Many thanks Lesley for returning to our resort and posting a review. Totally enjoyed having you and John holiday here for the week More 

Kanwal, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 23, 2014

The beds in place were like sleeping on the floor. We had 2 of our boys in the main bedroom and the bed was rock hard but they could just sleep on it. Our third child had what was supposed to be a rollout bed. It could not even be called a bed it was a metal frame with wood... More 

Was this review helpful? Yes 2
tweedle8, Owner at Surfers Beach Resort One, responded to this review

Unfortunate your stay was ruined by the bedding. Everybody has a budget to work with and 2 adults with 3 adult children in an apartment with 2 queen beds and a rollaway may present difficulties. Can only gather there is no photo of the rollaway as your description and the bed in question are poles apart. Your chronic back condition... More 

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