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All 32 Rockhampton hotels

Travelodge Rockhampton

4.0 of 5
86 Victoria Parade, Rockhampton, Queensland 4700, Australia (Formerly Country Comfort)
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Travelodge Rockhampton
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59%
Ranked #15 of 32 hotels in Rockhampton
Most recent review
5 of 5 stars Reviewed June 11, 2013
rben Melbourne, Victoria
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113 reviews from our community

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Melbourne, Victoria
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed June 11, 2013

Having travelled from Melbourne for a family function, our party of 6 chose to stay over 3 rooms at Travelodge Rockhampton. The booking experience was easy, and staff were welcoming on our arrival. The rooms were spacious, clean, and had sizable balconies overlooking the Fitzroy river. The hotel is centreally located a short stroll from the CBD, and local bars... More

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Mackay, Australia
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 6, 2013

Spent 1 night on the 8th Floor which is the top level. Directly above us was the most god awful continual noise from what was the rooftop airconditioning unit. Did not sleep a wink all night, no exaggeration!!! We checked in at 8:30pm and after waiting for the gentleman from reception to try and get reception on the T.V. he... More

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SBarford, Manager at Travelodge Rockhampton, responded to this review
June 11, 2013

Dear Narelle S, Thank you for your recent review of Travelodge Rockhampton. It is very disappointing to hear of your stay experience and the issues with the television and air conditioner noise. Although the building's air conditioning system has recently received maintenance these works do not account for the apparent noise issue you experienced. This issue is being investigated further... More

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Sydney, Australia
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 8, 2013

This hotel is ok for an overnight stay if your a working traveller. The rooms are basic and clean. Towels are cheap hence don't really dry. The shower is hot. I dined at the restaurant, food was pretty good. I had Vietnamese spring rolls which weren't really Asian, the steak was good. Overall the food was pricey. Breakfast was the... More

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SBarford, Manager at Travelodge Rockhampton, responded to this review
May 10, 2013

Dear Chris L, Thank you for sharing your stay experience at Travelodge Rockhampton. Our toweling stock has since been audited and refreshed so I trust you will see an improvement with your next stay with us. Your constructive feedback regarding the dinner and breakfast services has been raised with the head chef and I am pleased to inform new restaurant... More

Austinmer
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 29, 2013

Comfortable room, probably made all the better due to the lovely view from the balcony looking over the Fitzroy River to Mt. Archer. Adequate for our needs. Basic bathroom, plenty of parking and handy walk into town. Got a good deal for a 3 night stay. Certainly nothing flash. Lovely walk along river to barrage.

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SBarford, Manager at Travelodge Rockhampton, responded to this review
April 30, 2013

Dear AdnilAustinmer, Many thanks for your positive feedback. The team are pleased you enjoyed your stay and the special outlook our River View rooms offer. Kind Regards, Shaun Barford Hotel Manager More

Mackay, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 28, 2013

To start off it was lost in translation as the receptionist couldn't make out my name and still had it wrong when I arrived. I was told $120 for the night with a queen room and asked if they has a king room and was told yes for $130. King turned out to be queen with a river view. The... More

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SBarford, Manager at Travelodge Rockhampton, responded to this review
April 30, 2013

Dear smoot101, Thank you for taking the time to provide your feedback. Your comments regarding your reservation experience will be raised with the reception team. It is disappointing to hear of the issues with the bar fridge freezer. This has been addressed with the Executive Housekeeper and will be a focus for the entire housekeeping team moving forward. Kind Regards,... More

UK
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 22, 2013

This was just awful. I think the restaurant has a good reputation but the hotel was shabby. Pool out of action, rusty barbecue both in a drive through car park. The room had a well worn feel and I will never understand why when a hotel is renting rooms to tourists who could go home and rave about their accommodation;... More

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SBarford, Manager at Travelodge Rockhampton, responded to this review
April 25, 2013

Dear Pumski, Thank you for your feedback. It is disappointing to hear of your unmet expectations with regards to room standards and property location. The pool and pool area, although adjacent to a ground floor function room currently being refitted via works between the hours of 9am and 4pm weekdays, remains unaffected and available for guest use. I have inspected... More

Brisbane, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 18, 2013

Photo on website suggests there is a SPA beside the pool. THERE IS NO SPA. After the recent floods, the carpet in the Reception area and Level 1 Conference rooms have not been replaced,and the damp smell especially when walking in to Reception was overwhelming. Working on rooms nearby with hammering and drilling in the middle of the day while... More

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SBarford, Manager at Travelodge Rockhampton, responded to this review
April 21, 2013

Dear AustinPD, Thank you for your constructive feedback. A majority of the issues you have raised appear to relate to the level of communication of facilities and services during check-in. Improvement in relaying such information will be a focus over the following weeks across the entire reception team. Kind Regards, Shaun Barford Hotel Manager More

Mackay, Australia
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 5, 2013

I was delighted by the majority of the staff I had contact with during my stay, they were attentive, patient with tried travellers and were helpful as could be. My room was clean, airy, and comfortable. I did find that should I wish to use the microwave to heat some food, I needed to have brought my own table ware... More

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SBarford, Manager at Travelodge Rockhampton, responded to this review
April 9, 2013

Dear 2ctalking, Thank you for providing constructive feedback on your recent stay with us at Travelodge Rockhampton. It is pleasing to hear you enjoyed the service from the team and this has been shared at our recent team meeting. Provision of additional cutlery, crockery and glassware are happily provided to all guests upon request. Thank you also for your honest... More

Mackay, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 23, 2013

We booked int o the Travelodge for 4 days after looking on the web at the website and the rooms were offered at $120.00 a night. When we recieved the bill at the end of our stay the room rates were not $120.00 for every night only the first night, the other nights were $200.00, $190.00, and $179.00. We were... More

Was this review helpful? Yes 2
SBarford, Manager at Travelodge Rockhampton, responded to this review
March 26, 2013

Dear Lawrie89, It is disappointing to hear of the nightly rate issue with your reservation. Although our rates do indeed vary on a nightly basis I would be more than happy to discuss your reservation further with you with the hope of rectifying any possible error / miscommunication that may have occurred. Thank you also for remaining objective with your... More

Geneva, Switzerland
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 18, 2013 via mobile

The hotel is ok, the location is quite good in the center of the city and the parking is free. The rooms are ok, and were refurbished, but not the bathrooms that looks really old. The room was clean even if the curtains of our room were covered with some red vine splash... In my opinion the hotel is too... More

Was this review helpful? Yes 1
SBarford, Manager at Travelodge Rockhampton, responded to this review
March 20, 2013

Dear Christian_444, Thank you for providing feedback on your stay with us at Travelodge Rockhampton. You comments have been discussed at length with the Executive Housekeeper to address the issues raised. Kind Regards, Shaun Barford Hotel Manager Travelodge Rockhampton More

 
 
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Additional Information about Travelodge Rockhampton

Also Known As:
Travelodge Rockhampton Hotel Rockhampton
Travelodge Rockhampton Hotel
Travel Lodge Rockhampton
Rockhampton Travelodge
Rockhampton Travel Lodge
Address: 86 Victoria Parade, Rockhampton, Queensland 4700, Australia (Formerly Country Comfort)
Region: Australia > Queensland > Rockhampton
Amenities:
Fitness Center Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#4 Luxury Hotels in Rockhampton
Price Range: $$
Hotel Class:4 star (4*)
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